Cartridgepeople Reviews

Voted Good (5/5)

5029 Votes

141 Reviews

Vote Now

In the Toner Cartridge Supplier category

Pie-Chart Analysis

6% users rated Terrible
1% users rated Poor
1% users rated Average
1% users rated Very Good
91% users rated Excellent
Write a review
M MC
49 days ago

Transformed My Gaming Experience: An Honest Account of My Journey with cartridgepeople.com

I stumbled upon cartridgepeople.com while searching for quality ink cartridges to enhance my printing experience. Little did I know that my simple purchase would transform my gaming experience to a whole new level. Upon ordering an ink cartridge from cartridgepeople.com, the delivery process was seamless and efficient. The product itself met my expectations, ticking off all the boxes of a reliable purchase. However, what truly set this experience apart was the unexpected transformation it brought to my gaming setup. As days passed, I noticed a significant improvement in the quality of my printed gaming graphics. The colors were vibrant, the details crisp, and the overall visual experience was nothing short of breathtaking. It was as if I had unlocked a new dimension in my gameplay, all thanks to the superior quality of the ink cartridge from cartridgepeople.com. While my initial encounter with the brand was positive, what truly won me over was their proactive customer service. I was pleasantly surprised by the personalized attention I received, with follow-up calls and emails aimed at enhancing my overall satisfaction. The dedication of the team at cartridgepeople.com to go above and beyond to ensure a memorable customer experience truly sets them apart from the rest. In a world where customer service often falls short, cartridgepeople.com stands out as a beacon of excellence. Their commitment to customer satisfaction, paired with the quality of their products, has earned my trust and loyalty. I can confidently say that I have found my go-to destination for all my printing and gaming needs. To anyone seeking to elevate their printing or gaming experience, I wholeheartedly recommend cartridgepeople.com. Trust me, you won't be disappointed. A sincere thank you to the team for transforming my gaming experience and exceeding my expectations.
M Mr Allan Williams
51 days ago

A Lifesaver in Troubled Times

My experience with cartridgepeople.com was initially marred by a faulty cartridge, but Rachel's exceptional customer service turned the situation around. Her prompt and professional handling of the issue not only resolved the problem swiftly but also left me deeply impressed. In moments of frustration, her competence and efficiency shone like a beacon, restoring my faith in the brand. I can confidently say that Rachel's dedication and expertise saved the day, transforming what could have been a negative encounter into a shining example of outstanding customer care. Thank you, Rachel, and cartridgepeople.com, for being a reliable partner in my time of need.
B Bev Payne
53 days ago

Unbeatable Prices and Exceptional Customer Service!

I cannot speak highly enough of my experience with cartridgepeople.com. Not only do they offer unbeatable prices, but their customer service is truly exceptional. When I encountered an issue with a faulty printer, I was amazed by how quickly and efficiently Hannah from Cartridge People resolved the problem. Her professionalism and dedication to ensuring a seamless return process were truly commendable. Thanks to their stellar service, I can confidently say that you can trust Cartridge People for all your needs. I wholeheartedly recommend them to anyone in search of top-notch products and outstanding customer support!
M Mrs Gina Maycock
53 days ago

Amazing Customer Service – Turning Mistakes into Opportunities!

Let me share my recent experience with cartridgepeople.com. I made a mistake by ordering the wrong item, a blunder solely on my end. However, the way the customer service team, specifically Hayden H and Siobhan, handled the situation was truly exceptional. Despite the error being mine, Hayden and Siobhan went above and beyond to assist me. They efficiently coordinated the return process and ensured that I received a prompt refund. Their dedication and helpfulness made me feel valued as a customer. This experience has truly highlighted the caring and supportive nature of the customer service team at cartridgepeople.com. Their professionalism and willingness to turn a potentially negative situation into a positive one have earned my trust and loyalty. I am incredibly grateful for the outstanding service I received and will not hesitate to continue using this company for all my future needs. Thank you, Hayden H and Siobhan, for your exceptional assistance!
A Amanda Fryer
53 days ago

Exemplary Support and Unwavering Assistance

Sharing my experience with Cartridgepeople.com has been nothing short of exceptional. Their team's unwavering assistance and support have truly set them apart. Every interaction with their customer service confirms their dedication to excellence. I must highlight Sheree's remarkable pro-activeness and quick communication skills. Her proactive approach not only expedited my order but also ensured a smooth and efficient process. Cartridgepeople.com has truly raised the bar for customer service, making them my go-to for all office supplies. Thank you for the unparalleled support!
E E CARRINGTON
53 days ago

Exceptional Service: A Genuine Connection Beyond the Screen

When I stumbled upon cartridgepeople.com, I was pleasantly surprised by the exceptional service I received. Liam, a real person, not just a faceless entity behind a screen, went above and beyond to assist me. His personal touch and patience in explaining the details of my query truly stood out. Not only was the quality of the copy paper top-notch but it was delivered promptly, exceeding my expectations. Dealing with the team at Cartridge People was a delightful experience, thanks to their professionalism and genuine care for their customers. Navigating their website was a breeze; it was user-friendly and not overly complicated. This, coupled with their outstanding service, made my overall interaction with Cartridge People a memorable and enjoyable one. I wholeheartedly recommend them for anyone in need of printer supplies or assistance.
D Darren Keating
54 days ago

Unforgettable Customer Support Experience with Melanie at cartridgepeople.com!

From a frustrating printer update issue to receiving top-notch assistance from Melanie at the Cartridge Team, my journey with cartridgepeople.com was truly incredible. When my HP Officejet Pro 7720 printer stopped recognizing 3rd party cartridges post an update, I was at a loss. But, all thanks to Melanie, the situation took a positive turn. She promptly sent me a new set of cartridges with the updated firmware V4, restoring my printing capabilities seamlessly. What sets Melanie apart is not just her efficiency in resolving the problem but also her kindness in guiding me through preventative measures to avoid such mishaps in the future. The exceptional customer service provided by Melanie truly exceeded my expectations and left a lasting impression on my overall experience. I am immensely grateful for her expertise and dedication in ensuring customer satisfaction. Thank you, Melanie, for going above and beyond to assist me!
C Carolyn Carter
54 days ago

Exceeding Expectations: A Heartfelt Experience with Cartridge People

I can't help but express my immense gratitude for the exceptional service provided by Cartridge People, especially through the outstanding assistance of Sarah R. Their prompt and efficient resolution of a minor hiccup truly amazed me. Recently, I encountered a rare issue where a cartridge from Cartridge People failed to be recognized by my printer, despite our flawless track record with their products. With a simple email, Sarah R swiftly addressed my concern. Not only did she send a replacement pack of cartridges promptly, but she also included a prepaid slip for the return of the incompatible ones. The seamless process and Sarah's proactive approach in ensuring customer satisfaction left me in awe. In a world where customer service often falls short, Cartridge People's dedication to resolving issues with minimal inconvenience is truly commendable. They have won my loyalty, and I cannot recommend their services highly enough. Thank you, Cartridge People, for always going above and beyond.
G Gill
55 days ago

Outstanding Service and Support from Cartridgepeople.com!

I cannot express how grateful I am for the exceptional service I received from Gemma at Cartridgepeople.com. When I encountered issues with two faulty cartridges, Gemma's friendliness and helpfulness made all the difference. She went above and beyond to ensure that I received prompt assistance and replacement cartridges. Thanks to her dedication, the new cartridges are working perfectly, and the faulty ones are on their way back. The outstanding customer service I experienced has truly won me over as a loyal customer. Thank you, Gemma and Cartridgepeople.com, for your unwavering support!
S Sharon
55 days ago

Exceptional Customer Service and Warranty Assurance: A Personal Experience

I recently had the pleasure of interacting with Liam from cartridgepeople.com, and I must say, his prompt and helpful response truly exceeded my expectations. Upon reaching out with a query regarding refurbished toner cartridges for my new printer, Liam not only responded promptly but also provided valuable insight. His assurance that my printer would remain under warranty when using their refurbished toner cartridges filled me with confidence and peace of mind. The level of customer service displayed by Liam was exceptional, setting a high standard for professionalism and efficiency. I cannot praise the service I received enough. It's rare to find such dedication to customer satisfaction these days, and Liam's assistance has definitely earned my loyalty as a customer. Kudos to cartridgepeople.com for having such a knowledgeable and helpful team member like Liam. Thank you for a seamless experience!
J J TURNER
55 days ago

Had an issue with a hand-held label…

My evaluation for cartridgepeople.com Had an issue with a hand-held label printer and Lucinda had the issue recognized and a brand new unit within the publish all inside a day.implausible service most useful
T Teresa
58 days ago

Above and Beyond: Hayden’s Exceptional Service

I cannot say enough good things about my experience with cartridgepeople.com. For years, I have relied on their own brand cartridges, appreciating the affordability and quick delivery. On top of that, their exceptional customer service has truly set them apart. Recently, I encountered a problem that left me feeling disappointed, and I mentioned it in a review. To my surprise, Hayden from customer services reached out to me the very next day to discuss the issue. Hayden's professionalism, knowledge, and genuine care went above and beyond to resolve the issue. It's rare to come across a company that truly makes you feel like a valued customer, and that was all thanks to Hayden. I am grateful for his dedication and for making me feel like my continued support is important. Thanks to Hayden's outstanding service, I will absolutely continue to be a loyal customer.
J Jean Gosling
59 days ago

Going Above and Beyond: A Heartwarming Customer Service Encounter at CartridgePeople

When I encountered a minor hiccup while placing an online order on cartridgepeople.com, I was pleasantly surprised by the exceptional assistance I received from their customer service representative, Hayden. Not only did he swiftly resolve the issue with the website, but he also went out of his way to ensure I felt valued and supported throughout the process. Hayden's friendly demeanor and genuine interest in my satisfaction as a customer left a lasting impression on me. His proactive approach in providing me with clear instructions on how to reach out for further assistance showcased a level of care and attentiveness that is truly commendable. I am grateful for the positive experience and the peace of mind knowing that CartridgePeople prioritizes stellar customer service.
C Charlotte Howes
59 days ago

Exceptional Service and Genuine Care

I cannot speak highly enough of my experience with cartridgepeople.com. The moment I reached out to them, I was impressed by the genuine care and attention from their lovely staff. Their customer service is truly excellent, and I wholeheartedly recommend choosing them for all your printing needs. Not only are their products well priced, but their loyalty program rewards customers with fantastic discounts, making it even more enticing to return. Recently, I encountered an issue with a cartridge, but to my delight, they promptly and efficiently replaced it without any hassle or questions asked. The team at cartridgepeople.com is truly brilliant, and their commitment to exceptional service is evident in every interaction. Keep up the outstanding work, and thank you for setting the bar high for what genuine care and exceptional service should look like in the industry.
J Jerald Joseph
59 days ago

An Unwavering Commitment to Customer Satisfaction: My Experience with Cartridge People

I cannot stress enough how grateful I am for stumbling upon Cartridge People for my toner needs. In a sea of companies, they stand out as a beacon of reliability and exceptional customer service. Their dedication to ensuring customer satisfaction is truly commendable – something that has kept me coming back time and time again. One particular incident stands out in my mind, where a minor issue cropped up with my order. However, thanks to their swift and professional handling, the problem was not only resolved promptly but also with a personal touch that truly impressed me. Hanna, the representative who assisted me, deserves special recognition for her outstanding service. Her ability to understand and address my concerns instantly was a breath of fresh air in today's automated world. What truly sets Cartridge People apart is their genuine care for their customers. The constant communication to ensure that everything was running smoothly on my end was a touch that did not go unnoticed. It is rare to find a company that puts customer goodwill above everything else, and Cartridge People has certainly won me over. Thanks to my positive experiences, I have not only become a loyal customer myself, but I have also taken the initiative to recommend Cartridge People to several of my friends who run their own businesses. Their reputation for quality products and exceptional service precedes them, and I am confident that anyone I refer will be in good hands. In a world where customer service often feels like an afterthought, Cartridge People has restored my faith in companies that truly value their customers. Thank you, Cartridge People, for going above and beyond to make my experience a memorable one. Warm regards, Jerald Joseph

Introduction

Cartridgepeople.com is an online retailer that specializes in selling ink cartridges, toners, and other printing products. It was established in 2001, and since then, it has become one of the most trustable online stores for printers and printing supplies.

Pros and Cons

Pros:
  • Wide selection of printing solutions
  • Competitive pricing
  • Free delivery available
  • Easy and secure online ordering
  • Fast shipping
  • Courteous customer service
  • 30-day money-back guarantee
Cons:
  • May not ship to certain international locations
  • Occasional out-of-stock items

User Experience

Cartridgepeople.com provides an intuitive user experience, with easy navigation and an uncluttered layout. The website is engaging and user-friendly, with clear product images and descriptions.

Pricing and Value for Money

Cartridgepeople.com offers competitive pricing on their products, and often includes promotions and discounts that make their prices even more affordable. The company also offers good value for money, with reliable products that are built to last.

Alternatives

Some of the alternatives to Cartridgepeople.com include Printerinks.com, InkjetSuperstore.ca, and 123ink.ca. Each of these companies offers a similar selection of printing products with competitive pricing.

Customer Service

Cartridgepeople.com has a highly responsive and courteous customer service team that is available via phone, email, and live chat. They are committed to delivering excellent customer service and take pride in resolving any issues promptly and professionally.

Product Quality and Selection

Cartridgepeople.com offers a wide selection of printing solutions, including ink cartridges, toners, paper, and other accessories. The products are of high quality and are compatible with a wide range of printers from different manufacturers.

Website Usability

Cartridgepeople.com's website is well-designed and easy to use. Navigation is simple and intuitive, with clear call-to-actions throughout the site.

Returns and Exchanges

Cartridgepeople.com offers a 30-day money-back guarantee on all products. Customers can return their products for a refund or exchange if they are not satisfied with their purchase.

Promotions and Discounts

Cartridgepeople.com frequently offers promotions and discounts to their customers. These promotions may include free delivery, cash-back offers, and bundle deals on selected products.

Reputation

Cartridgepeople.com has a solid reputation for delivering excellent customer service and reliable products. The company has been in business for over 20 years, and their customers consistently rate them highly for their service and product quality.

Payment Options

Cartridgepeople.com accepts multiple payment options, including credit cards, PayPal, and Klarna, which allows customers to pay in installments.

Loyalty Programs

Cartridgepeople.com offers a loyalty program that rewards customers for their purchases. Members earn points that can be redeemed for discounts on future purchases.

Customer Reviews

Customers consistently rate Cartridgepeople.com highly for their service and products. The company has an excellent Trustpilot score of 4.7 out of 5, with over 27,000 reviews.

Community Involvement

Cartridgepeople.com is committed to giving back to the community and has partnered with several charities to raise money and awareness for important causes.

Shipping and Costs

Cartridgepeople.com offers fast and reliable shipping, with free standard delivery on all orders in the UK. International shipping costs vary depending on location and order size. Standard delivery rates for orders under ?10 range from ?1.95 to ?5.95. Orders over ?10 ship for free.