"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
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Recommended by 3830+ verified customers on Trustpilot
Review Description: I contacted The Cartridge People when I could not do a printout using their own brand black ink. I had only used HP own brand previously. I had an email from Siobhan with advice but still no joy, another email from her suggested further action to take. We had a surprise visit from our son who immediately spotted the small c piece of clear plastic covering the print head! No problem now, only my shattered ego. Many thanks to Siobhan.
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Reviewer Name: BARRY COHEN
Review Submission Date: 2022-12-06
Review Title: Hannah was BRILLIANT!
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Review Description: Hannah was BRILLIANT!Hannah sorted out my Wi-Fi Direct problems expertly, and with humour, too. Far better than Brother support. (Hannah’s colleagues Aidan and Steve had also been very helpful when I was choosing a printer.)Thank you!
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Reviewer Name: Mr Andrew Holder
Review Submission Date: 2022-12-06
Review Title: Login problem sorted
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Review Description: I was unable to login and could not change my password, but the customer service representative was very helpful and patient and got my account sorted so that I could complete the order, which is due to be delivered shortly.
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Reviewer Name: Mrs Catherine Taylor
Review Submission Date: 2022-12-06
Review Title: Incredibly on the ball
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Review Description: Incredibly on the ball, so helpful, the best customer service I’ve experienced in a long time. Solved my issues almost before I knew I had any. Amazing. Delighted to have found Cartridge People.
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Reviewer Name: Maggie
Review Submission Date: 2022-12-06
Review Title: Great service
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Review Description: I made an error on my order and had to contact them. I received immediate replies and great help, ending up cancelling my order. Even though they did not make a sale on this occasion, I could not have hoped for better and will try to go to them again for supplies in future.
Review Description: Beware buying canon printers,look at forums with fault 4102 that many of these printers give and you cannot override it.no help from cartridge people where purchased and no help from canon either,so it will go in the bin and I will have to buy another.but it won't be canon.The most awful printer I've ever had.if I could rate zero I would.
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Reviewer Name: Judith Sykes
Review Submission Date: 2022-12-05
Review Title: Great service.
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Review Description: Although having received my new cartridges in August and not needing to use them till December, my printer had had a firmware update rendering my compatible cartridges unable to work. After contacting customer service and explaining the situation, they are sending replacement cartridges as the chips have changed and advising me how to overcome the problem if it arises again. Great service,highly recommend.
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Reviewer Name: michael snashall
Review Submission Date: 2022-12-05
Review Title: Terri B is exceptional thank you
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Review Description: Cartridge People are a superb company they do what say and stand by there promises, I had a cartridge compatibility problem with my printer which Terri B phoned me on a Sunday afternoon to reassure me that there cartridges would be compatible once they sent me some instructions which within 24hrs I had an email explaining everything that needed doing complete with fresh free of charge cartridges, fantastic company thank you.
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Reviewer Name: mr r j dunne
Review Submission Date: 2022-12-05
Review Title: Cannot praise this company enough
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Review Description: Cannot praise this company enough. Recently ordered replacement cartridges and on arrival i installed them and couldn't understand why the printer displayed error please reload. I tried a few times more to no avail it was then i noticed i had removed the chip cover on both rendering them useless. I contacted the company and explained it was entirely my fault but they generously posted replacements at no extra cost. Marvellous!
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Reviewer Name: MR ANDREWS
Review Submission Date: 2022-12-03
Review Title: Photo Printer Paper
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Review Description: I contacted Cartridge People because I needed to identify the best paper for printing important certificates for framing. I spoke to Marianne who talked me through the options available for my printer. The order was placed and shipment confirmed later that day. Knowledgeable and efficient company: highly recommended.