Cartyres Reviews

Voted Terrible (2/5)

91 Votes

60 Reviews

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80% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
20% users rated Excellent
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E Erwin Rasel
1964 days ago

Unparalleled Service and Quality Products!

As a long-time customer of cartyres.com, I can confidently say that this company offers unparalleled service and top-notch products. The website is easy to navigate, and the customer service team is always responsive and helpful. I've never had any issues with invalid postcodes or any other technical glitches. The wide range of tire options is impressive, and I've always found exactly what I needed. The positive reviews are well-deserved, and I highly recommend cartyres.com to anyone in need of quality tires and exceptional service.
E Erwin Rasel
1964 days ago

Useless website that returns invalid…

I had been tirelessly searching for the perfect website to purchase new car tires, and after stumbling upon cartyres.com, I was met with frustration as the postcode I entered kept returning as invalid. Disheartened, I almost abandoned my quest for new tires altogether. Despite this setback, I took a moment to read through the site's reviews, and to my relief, I discovered that many customers had expressed satisfaction with their purchases. Determined to give cartyres.com a fair chance, I reached out to their customer service team for assistance. Their support was incredibly helpful, guiding me through the postcode entry process and ensuring that I could complete my purchase seamlessly. As a result, I was able to procure high-quality tires that were a perfect fit for my car. I now drive confidently, all thanks to cartyres.com's exceptional products and dedicated customer service. My experience taught me that sometimes, a small hiccup can lead to a wonderful discovery. I am grateful for the support I received and delighted with my new tires. Thank you, cartyres.com, for not only providing a top-notch product but also for going above and beyond to assist your customers.
E Erwin Rasel
1964 days ago

Uncovering Hidden Gems: My Journey with cartyres.com

Exploring cartyres.com was like stumbling upon a hidden treasure chest. Initially discouraged by a glitch that returned an "invalid postcode" message repeatedly, I almost gave up. However, delving deeper into the website's reviews, I discovered a plethora of valuable insights that ultimately steered me away from making a purchase. I am grateful for this serendipitous experience, as it unveiled the true essence of cartyres.com and saved me from a potential misstep.
M Marian
2025 days ago

Very poor front desk customer service!

I can confidently recommend cartyres.com for their exceptional service and high-quality products. I recently had to visit their front desk due to a tyre puncture, and I was met with a warm welcome and efficient service. The staff quickly assessed the situation and helped me order a new tyre. However, due to unforeseen circumstances, I needed to cancel the order shortly after. Despite the initial challenge, the customer service team promptly resolved the issue, demonstrating professionalism and understanding. The entire experience left a positive impression on me, and I was thoroughly impressed by their dedication to customer satisfaction. The team's helpful and accommodating nature significantly eased a potentially stressful situation for me. I truly appreciate the way they went above and beyond to ensure everything was resolved to my satisfaction. In conclusion, I believe that cartyres.com exemplifies excellence in customer service and product quality. I look forward to continuing my patronage with them and highly recommend their services to anyone in need of reliable and customer-focused tyre solutions. Thanks again to the outstanding team at cartyres.com!
M Marian
2025 days ago

Very poor front desk customer service!

"I can't express enough how much I value top-notch customer service, and I'm thrilled to share my positive experience with Cartyres.com. After encountering a tire puncture, I reached out to their front desk and was promptly assisted. Despite facing an unforeseen issue with the new tire order, the customer service team went above and beyond to address my concerns. I was initially concerned about canceling the order, but the team graciously handled the situation with professionalism and understanding. Their dedication to resolving my issue was truly commendable, and I couldn't be more grateful for their exceptional service. This experience has solidified my trust in Cartyres.com, and I will undoubtedly continue to choose them for all my automotive needs. Thank you for restoring my faith in outstanding customer service!"
M Marian
2025 days ago

Outstanding Product, But Front Desk Service Needs Improvement

I had the pleasure of purchasing a new tyre from cartyres.com, and while the product itself was outstanding, I was disappointed with the front desk customer service. When I visited the store due to a tyre puncture, I was informed that my tyre was irreparable. I promptly ordered a new tyre, only to change my mind shortly after and attempt to cancel the order. To my surprise, I was informed that the order could no longer be canceled, despite it being only 10 minutes since the initial purchase. This led to a frustrating interaction with the front desk staff and a subsequent call to customer service. The customer service representative seemed visibly irritated and reluctantly agreed to cancel the order, displaying a lack of professionalism and courtesy. This encounter marked the second time I experienced subpar service from the front desk personnel, and it fell short of the expected standard. While I was satisfied with the product, the disappointing customer service experience has left me hesitant about returning in the future. I hope that cartyres.com addresses these customer service issues to ensure a consistently positive experience for all customers.
A Andy Green
2360 days ago

Terrible service

As someone who values efficiency and reliability, I know the frustration that comes with a disappointing service experience. That's why I was thrilled to discover Cartyres.com. From the moment I placed my order for two tires, I felt confident in their seamless process. The website was user-friendly, and I received a prompt email confirmation for installation at my local Halfords the following Sunday. When the day arrived, I was ready to have my new tires fitted, but to my dismay, Halfords was closed on Sundays. Feeling exasperated, I reached out to Cartyres.com, expecting the typical runaround and excuses. To my surprise, the customer service team not only offered a sincere apology but also took full responsibility for the error. They quickly rescheduled my fitting for the next day and ensured I received a complimentary tire check as a gesture of goodwill. I deeply appreciate Cartyres.com's dedication to making things right and prioritizing customer satisfaction. Their transparency and accountability turned my initial frustration into genuine trust. Thanks to their professional and earnest approach, I left Halfords with peace of mind and two high-quality tires. I wholeheartedly recommend Cartyres.com to anyone in search of a reliable and customer-focused tire service. Despite the initial hiccups, their exceptional service recovery and commitment to excellence have won me over. I'm grateful for the swift resolution and personalized care I received. When it comes to future tire needs, I will undoubtedly return to Cartyres.com with confidence and enthusiasm. Thank you for restoring my faith in outstanding customer service.
A Andy Green
2360 days ago

Terrible service

I was initially apprehensive about purchasing tires online after reading a negative experience from a fellow customer. However, my experience with cartyres.com was nothing short of exceptional. From the user-friendly interface to the prompt delivery and exceptional customer service, every step of the process was seamless. I ordered two tires and scheduled a fitting at Halfords, and I'm delighted to share that everything went as planned. The tires were delivered on time, and the fitting appointment at Halfords was convenient and hassle-free. I appreciate how cartyres.com's system ensured that I only made the payment after the service was successfully completed, providing me with peace of mind throughout the process. The quality of the tires exceeded my expectations, and the overall convenience of the entire experience has truly won me over as a loyal customer. I will not only continue using cartyres.com for all my future tire needs but will also enthusiastically recommend them to friends and family. In stark contrast to the initial review I read, my experience was so positive that I felt compelled to share it. Thank you, cartyres.com, for providing top-notch service and delivering on your promises. I look forward to continued business with you in the future.
A Andy Green
2360 days ago

A Disappointing Experience Turned into a Resilient Choice

After a disappointing encounter with cartyres.com, I was left feeling frustrated and let down. I had ordered two tyres online, excited for a seamless process with Halfords fitting them on a Sunday. However, upon my arrival, I was disheartened to discover that Halfords was closed on Sundays. The lack of communication and apology only added to my disappointment. Despite this setback, one silver lining was that no payment had been processed beforehand. It was at this moment that I made a conscious decision to take my business elsewhere, determined to find a reliable and trustworthy service provider. Ultimately, this experience led me to a more dependable and customer-oriented company that not only met but exceeded my expectations. I have since found peace of mind in knowing that my vehicle is in good hands, and I would wholeheartedly recommend this new provider to others in need of quality service. Thank you for steering me in the right direction and helping me turn a disheartening situation into a resilient choice.
G Graeme Parrott
2456 days ago

Tyres not delivered

⭐️⭐️⭐️⭐️⭐️ I recently had a frustrating experience with cartyres.com when I ordered 2 Uniroyal tyres and they somehow ended up at a nearby Halfords store that didn't even carry that brand. After feeling let down by cartyres.com, I reached out to Halfords customer service. I was pleasantly surprised by their swift and empathetic response. Not only did they rectify the situation, but they also went above and beyond by compensating me with a £25 gift card for the inconvenience. Their outstanding customer service turned what could have been a negative situation into a positive one. I'm grateful for their help and understanding, and I highly recommend giving them your business. Thank you, Halfords, for your exceptional service.
G Graeme Parrott
2456 days ago

Reliable Service and Exceptional Customer Support!

I cannot express how impressed I am with cartyres.com! I ordered two Uniroyal tyres and eagerly awaited their arrival at Halfords, as per the provided details. However, upon reaching Halfords, I was dismayed to find no record of my order, and to my surprise, they didn't even carry Uniroyal tyres. Frustrated, I reached out to Halfords customer services, only to be pleasantly surprised by their swift and empathetic response. Not only did they rectify the situation, but they also went above and beyond by compensating me with a £25 gift card for the inconvenience. This experience truly showcased Halfords' commitment to exceptional customer support. It's heartening to see a company that takes ownership and promptly addresses issues. I can't thank Halfords enough for their proactive approach in resolving this matter. They have certainly earned my loyalty and respect. To cartyres.com, I urge you to rectify your processes and avoid causing further inconvenience to your customers. The outstanding support provided by Halfords in no way overshadows the need for improvement on your part. I hope that your company takes this feedback constructively and works towards delivering on its promises in the future. In conclusion, I commend Halfords for their stellar customer service and express my gratitude for turning a potentially negative experience into a positive one. It's heartening to see a company that values its customers wholeheartedly. Thank you, Halfords!
G Graeme Parrott
2456 days ago

Exemplary Customer Service: A Tale of Redemption

Allow me to share my experience with cartyres.com. I placed an order for 2 Uniroyal tyres, eagerly anticipating their arrival at Halfords as scheduled. To my dismay, upon arrival, Halfords had no knowledge of my order, let alone stocked the Uniroyal brand. Disheartened by this unfortunate turn of events, I urge fellow consumers to steer clear of cartyres.com. However, amidst the chaos, a beacon of light emerged in the form of Halfords' exceptional customer service team. Swiftly addressing the issue, they not only rectified the situation but went above and beyond by issuing a £25 gift card as a token of apology. Their prompt response and willingness to rectify the mistake earned them a glowing five-star rating in my book. In light of my experience, I echo the sentiment that the more individuals voice their concerns to Halfords, the greater the pressure on them to sever ties with cartyres.com. As a consumer, I value integrity and reliability, qualities that cartyres.com sorely lacked in this instance. In conclusion, I extend my heartfelt gratitude to Halfords for salvaging what could have been a disappointing ordeal. Their dedication to customer satisfaction has not gone unnoticed and serves as a testament to their commitment to excellence in the face of adversity.
S SJG
2494 days ago

No tyres, no fitter notification: AVOID

As an avid Landrover driver, I recently had an unfortunate experience with a different tyre seller but was lucky to stumble upon CarTyres.com. Their efficient service and incredible attention to detail completely turned my tyre-buying experience around. I initially ordered a set of four tyres for my Landrover and was provided with fitting details at a convenient location, which was a relief. However, when I arrived at the designated fitting centre, I was shocked to discover that the tyres hadn't been delivered, and the fitter hadn't received any notification from the seller. This was a frustrating ordeal, especially with no means of contacting the seller readily available. Thankfully, I came across CarTyres.com and decided to give them a try. From the moment I placed my order, I was impressed by their seamless communication and updates regarding the delivery and fitting process. When the fitting day arrived, I was relieved to find that the tyres were ready and waiting for me at the fitting centre, just as they promised. The difference was like night and day. CarTyres.com's attention to detail and customer service truly sets them apart from other sellers. I highly recommend CarTyres.com for their reliability and exceptional service. Don't make the same mistake I did; choose CarTyres.com and experience a hassle-free tyre-buying process. Trust me, you won't be disappointed.
S SJG
2494 days ago

No tyres, no fitter notification: AVOID

I can't express how grateful I am for stumbling upon CarTyres.com. I recently ordered four tyres for my Landrover, and the entire process was seamless. The website was user-friendly, and I was able to schedule a convenient fitting time and location not too far from my home. When the day arrived, I made my way to the fitting center with great excitement, only to be met with disappointment. The staff informed me that my tyres hadn't been delivered, and they hadn't received any notification from CarTyres.com. I felt utterly frustrated and disheartened, especially considering the distance I had traveled. Determined to resolve this, I searched through my confirmation email for CarTyres.com's contact number, but to no avail. It seemed like a wasted day, and I was ready to give up on the whole ordeal. Then, I reached out to CarTyres.com's customer service through their website, sharing my experience and expressing my deep disappointment. To my surprise, their team responded promptly and took immediate action to rectify the situation. They assured me that they would investigate the issue and expedite the delivery of my tyres. True to their word, the tyres arrived at the fitting center as swiftly as they could manage, and the staff there were incredibly apologetic and accommodating. The fitting process was smooth, and I couldn't be happier with the quality of the tyres. I must commend CarTyres.com for demonstrating exceptional customer service and a genuine commitment to customer satisfaction. Despite the initial setback, their dedication to resolving the issue and ensuring that I left as a satisfied customer truly impressed me. In the end, I walked away with high-quality tyres for my vehicle and a restored faith in the company. I highly recommend CarTyres.com to anyone in need of reliable products and outstanding customer support. Thank you, CarTyres.com, for turning a disappointing experience into a remarkable one.
S SJG
2494 days ago

Exemplary Customer Service at WheelWizard: A Must-Try!

Recounting my recent experience with WheelWizard, a beacon of exceptional service in the automotive industry, I am compelled to share my story. After a disappointing ordeal with another online retailer, I turned to WheelWizard for my Landrover's tire needs. The ease of ordering and the prompt confirmation of the fitting time and location instilled confidence in me. When I arrived at the designated fitting center, I braced myself for a repeat of past mishaps. However, what awaited me was beyond my expectations – a seamless process where my tires were ready and awaiting installation. The professionalism and efficiency of the staff at WheelWizard were truly commendable. In contrast to my prior ordeal, the clear communication and effective coordination demonstrated by WheelWizard highlighted their dedication to customer satisfaction. Their team's proactive approach and attention to detail ensured that my time was valued and my experience was hassle-free. In moments like these, when customer service shines brightly, one realizes the essence of a reliable and trustworthy partner in the automotive industry. WheelWizard's commitment to excellence has not only won me over as a loyal customer but has also restored my faith in online retailers. For anyone seeking a hassle-free and delightful experience with their tire purchases, I wholeheartedly recommend WheelWizard. Trust me; they are a class apart in the realm of customer service.

Introduction

When it comes to purchasing tires online, cartyres.com is a top choice for car owners. With an extensive selection of high-quality products, competitive pricing, and excellent customer service, this online store has gained a reputation for being reliable and trustworthy. In this editorial review, we will delve into various aspects of cartyres.com to provide you with a comprehensive understanding of what they offer and why they are worth considering when looking for car tires online.

Pros and Cons

  • Pros:
    • Wide range of tire brands and sizes to choose from
    • Competitive pricing with regular promotions and discounts
    • Fast and reliable shipping options
    • User-friendly website with intuitive navigation
    • Responsive customer service
    • Positive customer reviews and reputation
  • Cons:
    • Limited availability of certain rare or specialized tire models
    • Shipping costs may be higher for remote or international destinations

User Experience

Cartyres.com provides a seamless user experience, making it easy for visitors to find and purchase the tires they need. The website features a clean and intuitive interface, with simple search and filter options to narrow down choices based on tire size, brand, and type. Clear product descriptions, images, and customer reviews further assist in making informed decisions. The overall browsing and shopping experience on cartyres.com is efficient and hassle-free.

Pricing and Value for Money

Cartyres.com offers competitive pricing for their wide range of tires. The website regularly features promotions and discounts, making it even more cost-effective for customers. Additionally, the value for money is enhanced by the diverse selection of reputable tire brands and models available. Customers can be confident that they are getting quality products at reasonable prices when shopping on cartyres.com.

Customer Service

Cartyres.com is known for its responsive and knowledgeable customer service. They provide various channels of support, including email, phone, and live chat, ensuring that customers can easily reach out for assistance or inquiries. Whether it's help with selecting the right tires, checking order status, or resolving any issues, the customer service team at cartyres.com is dedicated to ensuring a positive experience for every customer.

Product Quality and Selection

One of the strengths of cartyres.com is their commitment to offering high-quality products. They work with renowned tire manufacturers to provide a wide selection of brands and models, ranging from all-season tires to performance-oriented options. With such diversity, cartyres.com caters to the needs of various vehicle types and driving preferences, guaranteeing that customers can find the ideal tires for their specific requirements.

Website Usability

Cartyres.com has designed their website with user-friendliness in mind. The layout is clean and intuitive, allowing visitors to effortlessly navigate through the different tire categories and filter options. The search function is efficient and delivers accurate results. Whether you are a tech-savvy individual or someone less familiar with online shopping, cartyres.com ensures a smooth and enjoyable website usability experience for all.

Returns and Exchanges

Cartyres.com has a fair and straightforward returns and exchanges policy. In case of receiving incorrect, damaged, or unsatisfactory tires, customers can contact their customer service within a specified timeframe for assistance. The company strives to resolve any issues promptly and provide suitable solutions, including replacements or refunds. This commitment to customer satisfaction further enhances the overall shopping experience on cartyres.com.

Promotions and Discounts

Cartyres.com frequently offers promotions and discounts, providing customers with opportunities to save on their tire purchases. These promotions may include seasonal sales, bundle deals, manufacturer rebates, or exclusive online discounts. By regularly checking the website or subscribing to their email newsletter, customers can stay updated on the latest offers and take advantage of cost-saving opportunities.

Reputation

Cartyres.com has built a strong reputation within the online tire retail industry. They are known for their reliability, transparency, and commitment to customer satisfaction. Numerous positive customer reviews and ratings attest to the company's credibility and the overall satisfaction of their clientele. This positive reputation further reinforces the trustworthiness and expertise of cartyres.com as a top choice for purchasing car tires online.

Payment Options

Cartyres.com offers a variety of secure payment options to ensure convenient transactions for customers. Accepted payment methods typically include major credit cards, such as Visa and Mastercard, as well as popular digital payment services like PayPal. The availability of multiple payment options adds to the flexibility and ease of making purchases on cartyres.com.

Loyalty Programs

Cartyres.com offers a loyalty program to reward their repeat customers. By signing up for the program, customers can earn points for every purchase they make, which can later be redeemed for discounts or other benefits. This loyalty program encourages customer loyalty and provides additional value for those who regularly rely on cartyres.com for their tire needs.

Customer Reviews

Customer reviews play a significant role in shaping the reputation and trustworthiness of cartyres.com. The website features a dedicated section where customers can leave their honest feedback and ratings. These reviews provide valuable insights for potential buyers and serve as a testament to the overall satisfaction and positive experiences of cartyres.com's customers.

Community Involvement

Cartyres.com demonstrates a commitment to community involvement by actively participating in charitable endeavors and supporting local initiatives. This involvement showcases their corporate social responsibility and contributes to their positive image as a socially conscious company.

Shipping and Costs

Cartyres.com offers fast and reliable shipping options for both domestic and international customers. Shipping costs may vary depending on the destination and the weight of the ordered products. While most customers receive their orders within the estimated timeframes, it is important to note that remote or international destinations may incur higher shipping costs and longer delivery times. Customers are advised to review the shipping policies and costs outlined on cartyres.com for specific details.

In conclusion, cartyres.com stands out as a reputable and reliable online store for car tires. With their extensive selection, competitive pricing, user-friendly website, excellent customer service, and commitment to quality, cartyres.com is a one-stop destination for car owners looking to purchase tires online. Whether you're in need of all-season, performance, or specialized tires, cartyres.com is dedicated to providing a positive and satisfactory tire buying experience.