Carwow Reviews

Voted Good (5/5)

50171 Votes

20 Reviews

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In the Car Dealer category

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P Phlip Madeira
48 days ago

Unmatched Service and Unbeatable Deal – My Repeat Experience with Carwow

After such a wonderful experience with my previous car purchase through Carwow, I didn't hesitate to go back for my new vehicle. Once again, the team at Carwow exceeded my expectations with their superb service and incredible deal. This time, my car is coming from Landrover Bolton, and I must say, they have maintained the same level of excellence throughout the process. I want to extend a special shoutout to Victoria and Meghan from Carwow. Their professionalism, attention to detail, and commitment to ensuring my satisfaction were truly remarkable. From start to finish, they were there to guide me, answer my questions, and make the entire buying process smooth and stress-free. Thank you, Carwow, for consistently providing top-notch service and unbeatable deals. I am a loyal customer for a reason, and I will continue to recommend your platform to everyone looking for a seamless car buying experience.
D David Taylor
48 days ago

Carwow Sparked Joy in Selling My Car

From the moment I stumbled upon Carwow, I sensed something special. Entering my details on a lazy Sunday afternoon, I crossed my fingers and hoped for a quick sale. The following Monday, my wishes came true as my car found its new owner. The cherry on top? The seamless collection process scheduled for that very Thursday. Remembering the golden rule, I described my car honestly, bracing myself for any potential disappointments during the assessment. However, my fears vanished as I was offered the full auction price, leaving me not just satisfied but pleasantly surprised. Carwow truly lived up to its name, delivering on its promise of efficiency and reliability. With such a stellar experience under my belt, I can confidently say that I will be turning to Carwow for all my future car-selling endeavors. Thumbs up all the way! 👍
A Adrian
49 days ago

Unbeatable Savings and Service – CarWow Made My Car Buying Experience Effortless!

Embarking on the journey to purchase a new car, I stumbled upon CarWow. Little did I know that this discovery would redefine my car buying experience. The process was as easy as a few clicks, enabling me to customize every detail from the model to the trim level, all within the comfort of my home. Within days, I received quotes from five Nissan dealers, presenting me with options I never thought possible. The standout moment came when one particular offer stood out, saving me a substantial £5,000 compared to what my local dealer had proposed. This equated to a remarkable 16% in savings – a delightful surprise that left me in awe! Opting for a dealer through CarWow proved to be a game-changer, with their exceptional customer service setting them miles apart from the rest. Their dedication to superior service resonated with me, showcasing a level of care and professionalism that exceeded all expectations. Learning that these dealers secure the best prices from manufacturers by prioritizing customer satisfaction only added to the allure. It was truly a win-win situation, where everyone involved emerged as a victor in the realm of car buying. As I eagerly await the production of my brand-new Nissan next month, I can't help but express my gratitude to CarWow for orchestrating such a seamless and rewarding experience. Their platform has undoubtedly earned my trust, and I find myself eagerly recommending their services to friends and family. Thank you, CarWow, for not only saving me money but also for making the journey to my new car an absolute pleasure. You can count on my return when the time comes for my next automotive adventure!
J Jane Dent
49 days ago

Rely on Car Wow for Exceptional Support in Challenging Situations

When faced with a difficult experience during my car auction on carwow.co.uk, I turned to Car Wow for assistance. A problematic first purchaser left me feeling unsettled, but the support team at Car Wow swiftly stepped in and canceled the sale. Gratefully, the under-bidder was approached, viewed my car, and seamlessly finalized the purchase. This smooth transaction with the new purchaser alleviated my initial concerns, highlighting the efficiency and reliability of Car Wow's customer service. If you encounter any hurdles with a buyer while selling your car, I wholeheartedly recommend reaching out to Car Wow for prompt resolution and guidance.
D David Harris
49 days ago

Turning Doubts into Delight: A Car Buying Experience to Remember

When my family and I stumbled upon carwow.co.uk, we were hesitant at first. How could a simple online platform change the way we buy cars? But let me tell you, it was a game-changer in the best possible way. After researching the car we desired, we entered our details and were greeted with a variety of dealership offers. The process was seamless – from contacting the nearest dealer, going on a thrilling test drive, to finally placing our order at the price we originally saw on the Carwow quote. Navigating through the website was not only easy but also incredibly rewarding. We ended up saving thousands, thanks to the transparent and efficient system that Carwow offers. This experience not only simplified our car-buying journey but also left us with a sense of gratitude towards the platform. If given the chance, we would choose Carwow again in a heartbeat. Thank you, Carwow, for proving that exceptional service and substantial savings can indeed go hand in hand.
K Karen Waddington
49 days ago

Exceptional Customer Service Resolved Hiccups Efficiently: A Heartfelt Acknowledgment to Carwow

My recent experience with carwow.co.uk left me impressed by the swift sale process and satisfying outcome. Initially, the sale proceeded smoothly, meeting my expectations. However, communication issues arose with the buyer, prompting my outreach to the Carwow team for assistance. Despite a temporary setback caused by delayed involvement of Carwow handlers, the situation was swiftly rectified by the exceptional customer service team. Once they stepped in, a collection was promptly arranged, ensuring a seamless resolution. If the handler involvement matched the high standards set by the customer service team, this could have been a flawless transaction deserving of a perfect rating. Thank you, Carwow, for your dedication to resolving issues and ensuring customer satisfaction!
M Mr Charles Jesudason
49 days ago

Incredible Service Despite Slight Delays

Reflecting on my experience with carwow.co.uk, I must admit that although it took about 2 weeks to have my photographs approved due to several revisions, the end result was worth the wait. I was truly amazed when the dealer Cazoo agreed to purchase my car at the Reserve price, down to the exact pound, which was a pleasant surprise. While the process had its delays, the collection process went smoothly, and the overall service I received was impeccable. Despite the initial setback, I was delighted with the eventual outcome, and I would highly recommend carwow.co.uk to anyone looking for a seamless and transparent car selling experience.
L Louise Elson
49 days ago

Overcame my Selling Anxiety with Ease!

I was initially apprehensive about selling my car through carwow.co.uk, but the experience turned out to be incredibly seamless. The customer service provided by Carwow exceeded my expectations, as they maintained excellent communication via phone and email throughout the process. To my surprise, my reserve price was met on the very first day, and the car was swiftly collected and payment was instantaneously deposited into my bank account before the car even left my driveway the following morning. I highly recommend this stress-free selling method to anyone in doubt.
A Ali Dalzell
49 days ago

An Unforgettable Experience with Carwow: A Review Worth Sharing

I cannot express enough how fantastic my experience with Carwow has been. From the moment I reached out to them, I was greeted by a team that was not only friendly and professional but also incredibly helpful. It was evident that they were dedicated to making my car-buying journey as smooth and stress-free as possible. Their communication was outstanding; I was kept informed every step of the way. I always knew what was happening with my car, from inspection to collection. This level of transparency and reliability truly set them apart. The meticulous attention to detail and the seamless process they provided made me feel confident and at ease throughout. The peace of mind I had knowing that everything was being taken care of so efficiently was priceless. I can wholeheartedly say that I wouldn't hesitate to use Carwow again for any future car purchases. Thank you to the entire team for an incredible experience that exceeded all my expectations.
J John
50 days ago

Transformative Convenience and Exceptional Service

From the moment I engaged with carwow.co.uk, I was met with a level of convenience and service that truly exceeded my expectations. While the paperwork process was a bit extensive, I understood its importance and the team made sure it was as seamless as possible. The constant updates throughout the process provided me with peace of mind, and the staff's professionalism and helpfulness were remarkable. The cherry on top was the inspection taking place at my home and the money being in my bank account before the car even left for its first drive. This level of service felt like a luxury, yet it was made accessible through the platform. I can't imagine a more efficient and customer-centric way of purchasing a car. Thank you, carwow.co.uk, for an outstanding experience!
L Lee sykes
50 days ago

Driven to Success: A Glowing 5-Star Carwow Experience

Finding a trustworthy platform to sell my car was a daunting task until I stumbled upon carwow.co.uk. Their service didn't just meet my expectations; it exceeded them with flying colors. Despite selling my car slightly below their initial price estimate, I still pocketed a cool £800 more than what WBAC offered. What truly sets carwow apart is their extraordinary staff members. The seamless process they provide makes selling a breeze. Their professionalism and dedication to ensuring a positive experience are commendable. From start to finish, every step felt effortless, and I was consistently impressed. The simplicity of the entire transaction was a breath of fresh air. I felt supported and informed every step of the way, making me confident that I made the right choice by choosing carwow. The level of trust they instill in their customers is unparalleled and speaks volumes about their commitment to excellence. My experience with carwow was nothing short of fantastic. The peace of mind and ease they offer are truly invaluable. I have no doubt in my mind that I will turn to carwow again in the future for any car-related needs. Thank you, carwow, for making this process not just successful, but truly enjoyable. 😃
A Ash
50 days ago

Extremely suggest Carwow

My evaluation for carwow.co.uk Extremely suggest you to make use of Carwow. Nice customer support, tremendous useful staff, my automotive was bought the subsequent day for the £ I wished, bought 600 greater than different consumers have been providing. You'll want to be trustworthy and share correct particulars for a affirm promote. I've bought my Audi with the assistance of Carwow, promoting methodology was simple, go to Carwow web site, listing your automotive, add photos and particulars, affirm particulars with one of many Carwow staff member on telephone, itemizing is up inside an hour, prepared for public sale subsequent day throughout week days. As soon as automotive is bought one other staff member is assigned to buyer to assist them finalize the take care of purchaser.
M Madeleine Bonser
50 days ago

Outstanding Service and Fair Price For Selling My Car

As a satisfied user of carwow.co.uk, I can't help but share my excellent experience selling my car through their platform. From start to finish, the process was seamless and stress-free. What stood out was the fair price I received for my car, which was higher than what other companies had offered me. The collection and transaction were impeccably smooth, and I received the full sale price promptly. Honesty truly shone through in the entire process, leaving no room for unpleasant surprises. I highly recommend carwow for anyone looking to sell their car hassle-free while getting a great deal in return. Thank you, carwow, for exceeding my expectations and providing outstanding service!
F Fox
50 days ago

Carwow Earned My Trust and Loyalty with Exceptional Support and Transparency

I can't thank Carwow enough for their incredible support and transparency throughout the entire process. When a dealer unexpectedly pulled out of our agreed sale, I was initially disappointed. However, Carwow swooped in and handled the situation with grace and professionalism, earning my trust and loyalty in the process. Not only did they address the issue promptly, but they also showed a genuine concern for my experience, which made all the difference. Their communication was exceptional, keeping me informed every step of the way and alleviating any concerns I had. Even when my vehicle didn't sell due to unimpressive bids from other dealers, Carwow remained dedicated to assisting me. I do wish the app allowed for more photo uploads and had more comprehensive description notes, but overall, I could see the effort Carwow puts into improving their platform for users. Carwow's commitment to enhancing the user experience and their unwavering support have set them apart in the industry. I feel confident recommending Carwow to anyone looking for a transparent, customer-centric car buying experience. Thank you, Carwow, for going above and beyond to make things right.
S Simon Treweek
50 days ago

An Unforgettable Experience with Carwow: Selling My Jaguar XE Remarkably

Let me share my remarkable journey with Carwow.co.uk that left me in awe. The process of selling my Jaguar XE Reims edition was as smooth as silk. The platform made it incredibly easy to list my car, and to my surprise, it was sold within a single day at my full asking price. What's more, it fetched me £1.5K more than any dealer had offered me! The seamless pickup and transaction, expertly handled by Penguin Cars, added a touch of professionalism and ease to the entire experience, making it a pleasure to do business with them through Carwow. I wholeheartedly recommend Carwow for anyone looking to sell their car. The level of service, efficiency, and results I experienced surpassed all my expectations. Thank you, Carwow, for turning what could have been a stressful process into something so simple and rewarding.

Introduction:

carwow.co.uk is a popular online platform that aims to simplify the car buying process for consumers in the United Kingdom. With a vast selection of vehicles from various car dealerships, carwow.co.uk enables users to compare prices, specifications, and reviews all in one place.

Pros and Cons:

  • Pros:
    • Extensive car selection from multiple dealerships.
    • Competitive pricing with transparent cost breakdowns.
    • User-friendly platform for easy comparison shopping.
    • Impressive customer service and support.
    • Positive customer reviews and high ratings.
  • Cons:
    • Limited availability of some vehicle models.
    • Delivery and shipping charges may apply.
    • Occasional delays in vehicle delivery.

User Experience:

carwow.co.uk provides a seamless and intuitive browsing experience. The website features a user-friendly interface that allows users to easily navigate through its extensive vehicle inventory. The search filters help users refine their preferences and find the most suitable options. Quick access to detailed car specifications, customer reviews, and competitive prices enhances the overall user experience.

Pricing and Value for Money:

carwow.co.uk stands out with its competitive pricing and transparent cost breakdowns. The platform offers special discounted prices that are often lower compared to conventional car dealerships. Users can easily compare prices for different car models and trim levels, ensuring they get the best value for their money. Additionally, carwow.co.uk provides clear information on optional extras and financing options, aiding buyers in making well-informed decisions.

Customer Service:

carwow.co.uk prides itself on outstanding customer service. The platform has a dedicated support team that promptly assists customers with any queries or concerns throughout the car buying process. The knowledgeable staff ensures a smooth experience for users, providing guidance on vehicle specifications, finance options, and delivery logistics. Their commitment to customer satisfaction is reflected in the overwhelmingly positive reviews from happy customers.

Product Quality and Selection:

carwow.co.uk collaborates with reputable car dealerships to offer a wide range of high-quality vehicles. The platform features models from various brands, ensuring customers have ample choices to suit their preferences and requirements. carwow.co.uk strictly adheres to quality standards, guaranteeing that all vehicles undergo thorough inspections before delivery.

Website Usability:

carwow.co.uk's website is designed with utmost usability in mind. The clean and intuitive layout allows users to easily navigate the platform and find desired information. The website loads quickly and presents data in a well-organized manner. The search filters and sorting options streamline the car selection process, making it convenient for users to find their ideal vehicle.

Returns and Exchanges:

carwow.co.uk has a transparent returns and exchanges policy. If a purchased vehicle does not meet the agreed specifications or has significant issues, carwow.co.uk ensures that the customer's concerns are addressed promptly. The platform facilitates the return or exchange process, aiming to resolve the situation to the customer's satisfaction.

Promotions and Discounts:

carwow.co.uk offers various promotions and discounts, providing customers with opportunities to save money. The platform negotiates special discounted prices with dealerships, ensuring competitive rates. Additionally, carwow.co.uk may run occasional promotional campaigns that offer further benefits, such as free optional extras or reduced finance rates.

Reputation:

carwow.co.uk has built a strong reputation within the automotive industry and among customers. The platform has received numerous positive reviews and high ratings for its exceptional service, competitive pricing, and reliable delivery. Car buyers trust carwow.co.uk for its transparency, professionalism, and commitment to customer satisfaction.

Payment Options:

carwow.co.uk provides multiple payment options to cater to customers' preferences and convenience. Buyers can choose from various financing options, including personal loans, hire purchase, and personal contract purchase. The platform also supports traditional payment methods such as bank transfers or debit/credit cards.

Loyalty Programs:

carwow.co.uk currently doesn't have a specific loyalty program. However, the platform continually strives to ensure customer loyalty through its exceptional service, competitive pricing, and customer-centric approach.

Customer Reviews:

carwow.co.uk has consistently received positive customer reviews. Satisfied buyers appreciate the platform's transparency, user-friendly experience, competitive pricing, and reliable delivery. The overwhelmingly positive reviews demonstrate carwow.co.uk's dedication to providing excellent service and building trust with customers.

Community Involvement:

carwow.co.uk actively engages in various community initiatives related to the automotive industry in the United Kingdom. The platform sponsors events and participates in charitable activities. By supporting the community, carwow.co.uk showcases its commitment to making a positive impact beyond its core business.

Shipping and Costs:

carwow.co.uk offers delivery options for purchased vehicles. However, shipping costs may vary depending on the location and the specific dealership's policies. The platform ensures full transparency by clearly stating any shipping charges during the purchasing process. Customers can review and agree upon shipping costs before finalizing their purchases.

Overall, carwow.co.uk provides a user-friendly and trustworthy platform that revolutionizes the car buying experience. Its competitive prices, extensive vehicle selection, exceptional customer service, and transparent procedures make carwow.co.uk a go-to destination for individuals seeking to purchase a car in the United Kingdom.