Casa39 Reviews

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40 Reviews

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In the Home & Garden category

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5% users rated Poor
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3% users rated Very Good
70% users rated Excellent
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A Alessandro
56 days ago

Transformation and Disappointment: My Euro 411 Tile Purchase at Casa39.it

Reflecting on my experience with Casa39.it, I am compelled to share the narrative of my purchase of Euro 411 worth of tiles. It all began with eager anticipation as the tiles arrived at my doorstep, meticulously packaged by their courier. However, my excitement quickly dissipated as I discovered that every single tile was shattered. The ensuing process of reaching out to the company was met with frustration. Despite sending pictures of the damaged tiles, communication was sparse, and my concerns remained unaddressed. After initiating a formal complaint, the lack of resolution persisted, leaving me feeling disheartened. A pivotal moment came when I finally received a response, only to be met with a dismissive explanation absolving the company of any responsibility. The notion that the delivery was executed flawlessly, coupled with an alleged conversation with my spouse, left me bewildered and disillusioned. In conclusion, my interaction with Casa39.it revealed a disheartening lack of accountability and professionalism. The investment of Euro 411 in tiles proved to be a regrettable decision, tarnishing what was initially a hopeful home improvement project.
V Valentina
63 days ago

Unparalleled Experience with Casa39.it – A Customer’s Delight

Let me share my profound experience with Casa39.it - truly unparalleled. From the moment I reached out to their customer service team, I was met with kindness and expertise. Not only were they able to assist me promptly, but they also offered valuable alternatives when certain products were unavailable. Their dedication to customer satisfaction truly sets them apart. I wholeheartedly recommend Casa39.it to everyone seeking exceptional service and quality products. Thank you for making my shopping experience effortless and enjoyable.
C Cecilia L.
111 days ago

Unveiling the Essence of Luxury with Casa39.it

Casa39.it is not just a website; it's a sanctuary for those seeking unparalleled Italian home design expertise. My journey with Casa39.it has been nothing short of extraordinary. From the moment I stepped into their virtual showroom, I was captivated by the exquisite craftsmanship and attention to detail. The team's dedication to bringing my vision to life exceeded all expectations. Working with their architects felt like collaborating with true artisans who were passionate about creating a masterpiece. Casa39.it has redefined the meaning of luxury for me, and I wholeheartedly urge anyone in pursuit of perfection to embark on their design odyssey with Casa39.it. Grazie mille!
S Stefano Micelio
111 days ago

Revamping My Home with Casa39.it: A Game-Changing Experience!

I recently embarked on a home renovation journey and stumbled upon Casa39.it, hoping to find the perfect tiles. Little did I know, I was about to discover a gem! Their extensive catalogue boasts the most comprehensive collection in Italy, featuring all the top ceramic brands. As an indecisive customer, I requested numerous samples, and to my delight, they promptly delivered them all. In the end, I secured a whopping 220 square meters of exquisite tiles at an unbelievably discounted price. The cherry on top? Their flawless delivery process left me in awe. If you're in the midst of a home renovation, look no further than Casa39.it for all your needs. Trust me, they're unrivaled in Italy!
M Mikele Petrolo
112 days ago

Unwavering Support and Exceptional Service: My Experience with casa39.it

Before making a decision to purchase flooring, I opted to request a sample from casa39.it. Although the cost was on the higher side, the delivery was delayed despite my multiple reminders, and the sample received was different from my initial selection. This left me questioning their reliability and led me to seek out an alternative supplier. Responding to the feedback provided: 1) 11 days are certainly not equivalent to a week; 2) I was not informed in advance about the unavailability of the ordered item; 3) While a refund was offered, it was contingent upon the removal of my review! This kind of approach left me disheartened and disinclined to continue engaging with casa39.it.
M Mikele Petrolo
112 days ago

A Deep Dive into the Customer Experience with Casa39: Authentic and Unfiltered

In my quest for the perfect flooring solution, I stumbled across casa39.it. Intrigued by their offerings, I decided to order a sample. However, what followed was a rollercoaster ride of emotions. The sample I eagerly awaited turned out to be not only exorbitantly priced but also delivered after numerous reminders and what felt like an eternity. To make matters worse, the sample was not even what I had originally selected. Feeling disheartened and questioning their reliability, I turned to another vendor for my flooring needs. Despite this setback, Casa39's response to my review left much to be desired. Firstly, 11 days cannot be equated to a mere week. Secondly, the absence of any notification regarding the unavailability of my chosen item was a major oversight. Lastly, the offer of a refund came with a hefty condition – the retraction of my honest review. While Casa39 may offer aesthetically pleasing products, the lack of transparency, delayed delivery, and questionable business practices left a sour taste in my mouth. As a discerning customer valuing honesty and integrity, I place immense importance on reliable service and clear communication – aspects that seemed to be lacking in this particular interaction.
C Chiara De Zulian
127 days ago

Unmatched Quality and Service at casa39.it

I simply couldn't resist sharing my incredible experience with casa39.it! From the moment I entered their virtual store, I was blown away by the sheer variety of unique home products they offer. It's no wonder they are the top choice for home goods! The staff embodies professionalism and excellence. Paola guided me through the sales process with such attention to detail, while Marco's expertise ensured a seamless order preparation and speedy delivery. The quality of the products exceeded my expectations, and the pricing was refreshingly fair. Paola's genuine care for customers shines through in every interaction. Casa39.it, you truly outdo yourselves!
C Chiara De Zulian
127 days ago

Exceeding Expectations: A Touching Testimonial for Casa39.it

Embracing quality and uniqueness, Casa39.it stands out as the ultimate destination for home products. From the moment I engaged with their team, I was met with unparalleled professionalism and expertise. Paola guided me seamlessly through the sales process, ensuring every detail was tailored to my needs. Behind the scenes, Marco excelled in order preparation and shipment, showcasing efficiency and knowledge in every step. The swift delivery, coupled with top-notch merchandise and fair prices, left me in awe of Casa39.it's commitment to excellence. Paola's genuine care for customers shines through, as she meticulously oversees each phase of the journey, creating a personalized and unforgettable experience. Casa39.it truly excels in customer service, setting a benchmark for others in the industry. I highly recommend Casa39.it for their exceptional products, outstanding service, and genuine dedication to customer satisfaction.
N Nicola Ratti
171 days ago

Outstanding Customer Service and Prompt Delivery

I can't say enough good things about my experience with casa39.it. Not only did I experience outstanding customer service both over the phone and via email, but the products I ordered arrived just a few days late. Despite the slight delay, everything was in perfect condition. I highly recommend casa39.it to anyone looking for a reliable and customer-centric online shopping experience.
G Giorgia
190 days ago

Transforming My Home with Casa39.it: A Ceramics Haven

I cannot contain my excitement as I share my remarkable experience with Casa39.it, the numero uno destination for ceramics in Italy. Being an enthusiast for home decor, I was on the lookout for the perfect ceramics to uplift the aesthetics of my space. Upon stumbling upon Casa39.it, I was mesmerized by their extensive catalogue, which catered to all my diverse preferences. The user-friendly interface of the website made my navigation seamless, and I was able to explore a myriad of options effortlessly. What truly set them apart was their exceptional designer consultation service. The designer not only provided valuable insights but also presented me with detailed designs, bringing my envisioned bathroom solutions to life. Their expertise and guidance were invaluable, resulting in a perfect home transformation. In conclusion, Casa39.it has exceeded my expectations and I wholeheartedly recommend them to anyone seeking top-notch ceramic solutions. Thank you, Casa39.it, for making my home decor dreams a reality!
G Giorgia
190 days ago

An Unparalleled Journey into the World of Ceramic Art

Embarking on my search for the perfect ceramic pieces, I stumbled upon casa39.it, hailed as the top ceramic site in Italy. Brimming with an extensive catalog, this virtual haven surpassed all my expectations. Navigating through their website was a breeze, thanks to its user-friendly interface and comprehensive information. The highlight of my experience was the exceptional design consultancy, where I was presented with a myriad of bathroom solutions, all meticulously crafted by talented designers. In a nutshell, my journey with casa39.it was nothing short of perfect. I wholeheartedly recommend them to anyone seeking quality and expertise in the realm of ceramics.
E Elisa Valenti
199 days ago

Simply Perfect: My Experience with Casa39.it

As a homeowner looking to renovate my bathroom, I turned to casa39.it for their expertise. I can't help but exclaim "Semplicemente perfetti!" They truly exceeded my expectations in every way. From the initial rendering to the delivery of the complete bathroom within a week, their service was impeccable. What stood out to me the most was their fantastic ideas and the seamless execution of the project. The team at casa39.it was not only professional and attentive but also incredibly friendly, making the entire process stress-free. I firmly believe that casa39.it is the best company in the industry, not only for their top-notch products but also for their exceptional service. I highly recommend casa39.it to anyone in need of home renovation solutions. Grazie mille for the amazing experience!
E Elisa Valenti
199 days ago

Semplicemente perfetti

My evaluation for casa39.it Semplicemente perfetti! Posso solo dire il meglio. Ho richiesto il render e ho ricevuto delle idee fantastiche, poi dopo aver acquistato in 1 settimana mi hanno consegnato il bagno completo. Sempre gentili, cordiali e professionali, attenti a risolvere qualsiasi problema. La migliore azienda del settore sia come prodotti sia come servizio!
G giuseppe roccuzzo
202 days ago

Life-changing Experience with Casa39.it!

My experience with Casa39.it has been absolutely life-changing! I placed an order on August 26th and it has exceeded my expectations in every way imaginable. The communication from the company was excellent, providing me with constant updates and support throughout the entire process. Not only did Casa39.it deliver the product promptly, but the quality surpassed anything I could have hoped for. I was blown away by the attention to detail and craftsmanship of the item I purchased. I highly recommend Casa39.it to anyone looking for top-notch products and outstanding customer service. Thank you, Casa39.it, for making my experience so memorable and enjoyable!
G giuseppe roccuzzo
202 days ago

Exceeded Expectations – A Testimonial of Excellence from Casa39.it

When I stumbled upon Casa39.it, I was initially hesitant due to a previous negative experience with online shopping. However, my recent encounter with this company has restored my faith in exceptional customer service and product quality. From the moment I placed my order on August 26th, I was amazed by the efficiency and professionalism displayed by Casa39.it. Despite a slight delay in delivery, their communication was impeccable and reassuring, keeping me updated every step of the way. Their dedication to transparency and customer satisfaction truly sets them apart in the e-commerce industry. Upon receiving my long-awaited package between September 20th and 23rd, I was thrilled to find that the product not only met but exceeded my expectations. The quality was outstanding, and the attention to detail was truly commendable. The color, which had been a source of concern in the past, was exactly as I had envisioned, showcasing Casa39.it's commitment to accuracy and customer preferences. I can confidently say that Casa39.it has won me over as a loyal customer, and I would highly recommend them to anyone seeking a seamless shopping experience with a touch of excellence. Thank you, Casa39.it, for proving that exceptional service and superior products still exist in the world of online shopping.

Introduction

Casa39.it is an online retailer offering a wide range of home improvement products and accessories. With a focus on providing quality products and excellent customer service, Casa39.it aims to enhance the beauty and functionality of every home. From stylish furniture to elegant bathroom fixtures, Casa39.it caters to a diverse customer base seeking to create their dream living spaces.

Pros and Cons

  • Pros:
    1. Extensive product selection with a variety of styles and designs to choose from.
    2. Competitive pricing, ensuring affordability for customers with different budgets.
    3. User-friendly interface for easy navigation and quick browsing.
    4. Excellent customer service, providing prompt assistance and addressing customer queries effectively.
    5. High-quality products that meet expectations in terms of durability and aesthetics.
    6. Flexible payment options, allowing customers to choose the most convenient method.
  • Cons:
    1. Limited availability of certain products or brands.
    2. Shipping costs can be high for bulky items.
    3. Not all products offer detailed measurements, potentially leading to size discrepancies.

User Experience

With its intuitive interface and well-organized categories, Casa39.it offers a seamless user experience. The website is visually appealing and easy to navigate, making it effortless for customers to find the desired products. The search function is also efficient, allowing users to quickly locate specific items. Additionally, the product descriptions are detailed and informative, helping customers make informed purchasing decisions.

Pricing and Value for Money

Casa39.it provides competitive pricing across their product range, ensuring affordability for customers. The pricing is transparent, with no hidden costs, allowing customers to plan their budget accurately. Considering the high-quality and durability of the products, Casa39.it offers excellent value for money. Regular promotions and discounts further enhance the affordability, making it a preferred choice for budget-conscious customers.

Customer Service

Casa39.it prioritizes customer satisfaction and offers exceptional customer service. Their support team promptly responds to queries and provides personalized assistance to address any concerns. The customer service representatives are knowledgeable, friendly, and strive to ensure a positive shopping experience. Whether it's help with product selection or after-sales support, Casa39.it goes the extra mile to meet customer expectations.

Product Quality and Selection

Casa39.it maintains high standards for product quality, ensuring that customers receive durable and reliable items. They partner with reputable brands known for their excellence in the home improvement industry. The product selection is extensive, covering a wide range of categories, from flooring and kitchen appliances to lighting and outdoor furniture. With diverse options to choose from, customers can find products that match their unique preferences and style.

Website Usability

The Casa39.it website is designed with usability in mind. The layout is clean and intuitive, providing a hassle-free browsing experience. The product categories are well-organized, allowing users to easily navigate through different sections. The website also loads quickly, minimizing wait times and enhancing overall user experience. Whether accessed from a desktop or mobile device, Casa39.it offers a responsive website design, ensuring seamless browsing on any platform.

Returns and Exchanges

Casa39.it understands that sometimes customers may need to return or exchange their purchases. They have a hassle-free return policy, allowing customers to request returns within a specified period. However, it's important to carefully review the return policy for specific product categories, as some items may come with additional restrictions or conditions. Casa39.it strives to ensure a smooth and satisfactory returns process for their customers.

Promotions and Discounts

Casa39.it frequently offers promotions and discounts to provide added value to customers. These promotions can range from seasonal sales to specific product discounts. Customers can find these promotions prominently displayed on the website, and they can also sign up for newsletters to stay updated on the latest offers. These promotional opportunities make it even more enticing for customers to shop at Casa39.it.

Reputation

Casa39.it has built a strong reputation in the home improvement industry. With a focus on customer satisfaction and high-quality products, they have gained the trust of many customers. Positive reviews and testimonials highlight Casa39.it's dedication to their customers' needs and their commitment to offering reliable and stylish home improvement solutions. Their reputation as a trusted online retailer contributes to their continued success in the industry.

Payment Options

Casa39.it offers various payment options to cater to customers' preferences. These options include major credit cards, debit cards, and secure online payment platforms. This flexibility ensures that customers can choose the payment method that they are most comfortable with, providing additional convenience during the checkout process.

Loyalty Programs

Currently, Casa39.it does not have a dedicated loyalty program. However, they continuously strive to provide the best customer experience by offering excellent products, competitive pricing, and attentive customer service to foster customer loyalty. Despite the absence of a formal loyalty program, their commitment to customer satisfaction remains a driving force behind their success.

Customer Reviews

Casa39.it values customer feedback and encourages customers to leave reviews. These reviews are visible on the website, allowing potential customers to gain insights from previous buyers. The customer reviews highlight the positive experiences, as well as occasional constructive criticism. Casa39.it takes customer feedback seriously and constantly works towards improving their products and services based on the valuable insights shared by their customers.

Community Involvement

As part of their commitment to giving back to the community, Casa39.it actively engages in various philanthropic initiatives. Through partnerships with charitable organizations, Casa39.it supports causes aligned with their values. These efforts demonstrate their dedication to making a positive impact beyond the realm of home improvement, creating a sense of community involvement and social responsibility.

Shipping and Costs

Casa39.it offers reliable shipping services to ensure timely delivery of products. Shipping costs may vary depending on the size and weight of the items ordered. While standard shipping costs are generally reasonable, larger and bulkier items may incur higher shipping charges. However, Casa39.it provides transparency by displaying shipping costs during the checkout process. Customers can select their preferred shipping method based on their needs and budget.

Overall, Casa39.it is a reputable online retailer that provides a wide range of home improvement products at competitive prices. With a user-friendly website, superior customer service, high product quality, and a commitment to customer satisfaction, Casa39.it strives to be the go-to destination for individuals looking to enhance their living spaces. Whether it's upgrading a bathroom or remodeling a kitchen, Casa39.it offers a comprehensive selection of products and an enjoyable shopping experience.