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Introduction is a leading online retailer that offers a wide range of travel essentials, luggage, and bags to its customers worldwide. Established in 1923, Caseluggage has over 98 years of experience in the travel industry, making it a trusted and reliable source of travel gear.

Pros and Cons

  • A wide range of travel essentials, luggage, and bags available
  • Excellent product quality and selection
  • Easy-to-use website and checkout process
  • Reasonable pricing and value for money
  • Free shipping on all orders over £50 within the UK
  • Limited options for some product categories
  • Shipping can be expensive for international orders

User Experience provides a seamless and straightforward shopping experience to its customers. The website is user-friendly, making it easy for customers to navigate through the product categories and find what they are looking for. The checkout process is quick and efficient, and customers can create an account to save their details and preferences for future purchases.

Pricing and Value for Money offers competitive pricing for its products, providing excellent value for money to its customers. The prices vary depending on the product category and brand, but the company often has sales and promotions that make it affordable for customers to purchase high-quality luggage, bags, and travel essentials.


Some of the alternatives to include Amazon, Zappos, eBags, and Luggage Pros. However, Caseluggage stands out with its unique selection of luxury luggage and bags from top brands, excellent customer service, and straight forward website navigation.

Customer Service has an outstanding customer support team that is available to assist customers with their queries and concerns. The company provides a contact form on its website, and customers can also send an email, chat or call the support team.

Product Quality and Selection offers a fantastic selection of travel essentials, luggage brands, and bags from some of the world's leading manufacturers. The products are of high quality, durable, and designed to meet the needs of travelers of all kinds. Customers can choose from a range of premium brands like Rimowa, Tumi, and Briggs & Riley to trusted brands like Samsonite, Antler and Delsey.

Website Usability

The website is easy to use and navigate. The interface is intuitive, and customers can easily browse the products by category, brand, and price. The search function offers excellent results, making it easy for customers to find what they are looking for.

Returns and Exchanges has a clear returns and exchange policy that allows customers to return or exchange products within 28 days of purchase. The product must be in its original condition, and the customer must fill out a returns form on the website to complete the process. The company also provides free returns for damaged and faulty products.

Promotions and Discounts regularly offers promotions and discounts on select products, providing customers with the opportunity to purchase top-quality travel essentials and luggage at a reduced price. At the time of writing, the company was offering a 10% discount to customers who signed up for their newsletter.

Reputation has an excellent reputation in the travel industry, thanks to its long history and commitment to providing high-quality products and exceptional customer service. The company has received positive reviews from customers for its fast shipping, easy returns, and friendly support team.

Payment Options accepts a range of payment options, including Visa, Mastercard, American Express, and PayPal. The checkout process is secure, and customers can rest assured that their personal and financial information is protected.

Loyalty Programs does not currently offer a loyalty program. However, the company rewards its customers with exclusive discounts and promotions, making it easy for them to save on top-quality travel essentials and luggage.

Customer Reviews

Customers have left positive reviews for, praising the company's excellent product quality, reasonable pricing, and exceptional customer service. Many customers have appreciated the company's fast shipping, easy returns, and hassle-free checkout process.

Community Involvement is a member of the European Tour Operators Association and supports local community initiatives. The company also partners with various travel brands and organizations to promote sustainable and responsible tourism.

Shipping and Costs offers free shipping on all orders over £50 within the UK, with Standard and Expedited Delivery options available. International shipping rates vary depending on the location, weight, and size of the package. Customers can calculate the exact cost of shipping to their location at checkout.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...