Users Voice for Casetify
8% users rated Poor
5% users rated Average
6% users rated Very Good
64% users rated Excellent
Rate Casetify Coupons Store
| Sep 2022 | 3.7 | 1.4 | 1 | 4.5 | 4.7 | 2.4 |
|---|---|---|---|---|---|---|
| Oct 2022 | 4 | 1 | 1 | 4.7 | 5 | 5 |
| Nov 2022 | 2.7 | 5 | 1 | 4.5 | 5 | 2.4 |
| Dec 2022 | 5 | 2.2 | 5 | 5 | 5 | 5 |
| Mar 2023 | 2.5 | 5 | 1 | 4.1 | 4.6 | 1.7 |
| Line Chart for Rating of peer stores |
casetify.com
agoda.com
gearbest.com
godaddy.com
esrgear.com
deindesign.de
Detailed Casetify Review by Vrushali Rakhunde
Introduction
Casetify is an online store that specializes in creating personalized phone cases, Apple Watch bands, MacBook cases, and iPad cases. The company was established in 2011 and has gained a reputation for providing a diverse range of stylish products that fuse innovative technology with cutting-edge designs.Pros and Cons
Pros:- Creative and unique designs
- High-quality, durable products
- Easy-to-use customization tools
- Global shipping
- Affordable prices
- Can be expensive for some customers
- Limited customization options for some products
- No physical stores
- Sometimes slow shipping times
User Experience
The Casetify website offers a user-friendly interface with an easy-to-navigate layout that simplifies the process of personalized designs for customers. The website provides clear instructions and options for customers to upload their designs or select from pre-made templates.Pricing and Value for Money
Casetify's pricing varies depending on products and designs, with personalized phone cases starting at $35 and Apple Watch bands at $50. Their prices are reasonable when compared to other personalized phone case websites, but some may find it expensive.Alternatives
Other online companies that provide similar products and services to Casetify include Society6, Redbubble, Etsy, and Zazzle.Customer Service
Casetify has a dedicated customer support team that is available to answer queries or resolve complaints. Customers can reach out to the team via email or live chat on the website.Product Quality and Selection
Casetify offers an extensive selection of products, including phone cases, Apple Watch bands, MacBook cases, and iPad cases. Their products are of high quality and durable, ensuring that they offer customers genuine value for money.Website Usability
Casetify's website is user-friendly and responsive with clear navigation and search functions. Customers can easily locate products and create custom designs using the website's simple customization tools.Returns and Exchanges
Casetify offers a 14-day return policy for customers who are not satisfied with their products. Customers can return the product and apply for a refund or exchange.Promotions and Discounts
Casetify offers discounts and promotions to customers through their newsletter and social media channels. Customers can also receive a discount on their first purchase by signing up for the company's newsletter.Reputation
Casetify has a good reputation for providing high-quality products and customer service. The company has garnered positive reviews from satisfied customers, with an average rating of 4.5 stars out of 5 on Trustpilot.Payment Options
Casetify accepts payments via major credit cards like Visa, MasterCard, American Express, and PayPal.Loyalty Programs
Casetify offers a loyalty program called Casetify Rewards, where customers can earn points by completing tasks like referring friends and buying products. Customers can redeem their points for discounts on future purchases.Customer Reviews
Casetify has received numerous positive reviews from satisfied customers, with customers praising the quality and design of their products, as well as their customer service.Community Involvement
Casetify supports various community initiatives, including a partnership with charity organization Stop AAPI Hate, where they donate 100% of the profits from their AAPI Strong Collection.Shipping and Costs
Casetify offers global shipping, with shipping costs varying depending on the location and shipping method selected. The company's shipping times range from 2-4 business days for domestic orders and 3-8 business days for international orders.Casetify Recent User Reviews
Duration
👤
Reviewer Name: MD
Review Submission Date: 2022-12-06
Review Title: Discount offered seems a scam
Review Submission Date: 2022-12-06
Review Title: Discount offered seems a scam
Review Description: Ordering and delivery very speedy. My main gripe is that I was offered 10% off my first order by entering my email and phone number. I received 10% off but postage was then added to the order. I removed the 10% off and then was able to get free postage which made the order cheaper. I feel that I was offered this discount so that Castefiy could just harvest my data.
👤
Reviewer Name: CY Weng
Review Submission Date: 2022-12-06
Review Title: worth buying
Review Submission Date: 2022-12-06
Review Title: worth buying
Review Description: First of all, the touch feels good when you hold it, and the transparent case is a bit sticky and not easy to slip offAgain, the patterns are beautifully printed and there are many patterns to choose fromIt made me buy two protective cases at once XDDDAlthough the unit price is relatively high, it is really worth itP.S The transparent shell has a hint that it is easy to turn yellow, and I hope it can last at least a year
👤
Reviewer Name: Andrea.S
Review Submission Date: 2022-12-06
Review Title: Gift Purchase
Review Submission Date: 2022-12-06
Review Title: Gift Purchase
Review Description: Visited the site to buy a gift. Found the site easy to manoeuvre around and check was easy too. Only possible con I found was the prices are in USD as it is a US site, however, an option for other currencies would be nice so purchasers see what it will cost in their own currency.
👤
Reviewer Name: Chris
Review Submission Date: 2022-12-06
Review Title: Where is my case
Review Submission Date: 2022-12-06
Review Title: Where is my case
Review Description: Where is my case? Why is it on hold with third party? My sister also bought a similar case like mine and she git hers within 5 days. Why is it taking so long to get shipped!? If you guys are just gonna do this please refund my money back!
👤
Reviewer Name: Mia
Review Submission Date: 2022-12-06
Review Title: … not what I expected
Review Submission Date: 2022-12-06
Review Title: … not what I expected
Review Description: I bought a beautiful case and in less than a week the design began to peel off now I have half of it and it looks like and old case and for the price that I paid I expected more can just go to any website and get a case for $15
👤
Reviewer Name: Lo Rossi
Review Submission Date: 2022-12-06
Review Title: I am using iPhone
Review Submission Date: 2022-12-06
Review Title: I am using iPhone
Review Description: I am using iPhone, and I cannot reset password with my own password. I can only use the pre-set strong password. Every time I press “use own password”, it’s frozen and I need to close the safari and I need to do it all over again and still not able to change to my own password! It’s so unacceptable!!
👤
Reviewer Name: Sofia Hueck
Review Submission Date: 2022-12-06
Review Title: do better
Review Submission Date: 2022-12-06
Review Title: do better
Review Description: I order a case last week and until today you guys are telling me that 1 is sold out and 2 is discontinued. You guys should have taken down that case from the moment of the discontinuation. Now you are telling me to cancel my order but the other case I bought is a christmas present.
👤
Reviewer Name: Eleni Elia
Review Submission Date: 2022-12-06
Review Title: An overall very pleasant design of the…
Review Submission Date: 2022-12-06
Review Title: An overall very pleasant design of the…
Review Description: An overall very pleasant design of the website with a variety of cases and an offer of free shipping which I liked a lot! But I hated the fact that in whichever device - iPhone or MacBook- when I clicked the “back” button it took me back at the start of the cases so I had to scroll all the way down where I was left before
👤
Reviewer Name: ?? ?
Review Submission Date: 2022-12-06
Review Title: case doesnt fit
Review Submission Date: 2022-12-06
Review Title: case doesnt fit
Review Description: the case i got for my samsung galaxy fold 4 didnt fit, and then i contacted your team and they sent me a new one, which is even worse: the camera part(back, left top area) left too much space and the camera thus wont fit with it.
👤
Reviewer Name: Véro Normand
Review Submission Date: 2022-12-06
Review Title: Whorst company ever! Thieves and lyers!!
Review Submission Date: 2022-12-06
Review Title: Whorst company ever! Thieves and lyers!!
Review Description: I've command my case almost 2 months ago, still not there. I ask a refond but they are laughing at me. Never answering the questions, avoiding the money talk. They say they will send it by express post, that was 1 week and a half ago. They are not taking care of their clients, lie to them and doesn't care at all. Nowhere on the website it was written that I could take a month, and even that, it's been more than one month after the expect expedition date. I'm checking to have a lawyer looking at that company because they are reals thieves!!!
👤
Reviewer Name: {{{user_id}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Description: {{{review_content}}}