User Reviews Editorial Review

User Review Scores: Pie Chart Analysis

75% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
10% users rated Excellent
User Reviews
User Rating
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Susan 31 days ago
★☆☆☆☆

I subscribed in July in order to place

I subscribed in July in order to place an order then cancelled immediately after receiving the shipment. I just noticed that I was charged for a second shipment 1030. The contact phone number that showed up on my credit card info just went to someones private voice mail. Their website has no record of my account so it appears to have been cancelled on that end but I was still charged 46.75 and am worried I will continue to be charged repeatedly for an inactive account.

Shanna Assuming 58 days ago
★★★★★

Best snack ever

Best snack ever. Taste great amp satisfying Its my must go to after a long day to unwind snack.

Nick T 131 days ago
★★★★☆

High protein high fiber cereal

High protein high fiber cereal great for bodybuilding when youre tired of drinking protein shakes. Why not supplement with something tasty and edible I like to buy them in bulk whenever they go on sale.

Chris VanMeter 135 days ago
★☆☆☆☆

Inedible

I purchased the dark chocolate cereal. The picture and description looked very appealing. It was inedible. Tasted nothing like chocolate and was so dry it clumped in my mouth. They have no return or refunds available.

Patricia 144 days ago
★☆☆☆☆

Catalina Crunch has the worst customer

Catalina Crunch has the worst customer service ever I wrote them because I just received my 4 box order in July and one box expires in August and another has a date I cant read. You are advised to eat only 1 a day initially which means I would be forced to eat every day and only the one flavor Basically they told me tough luck Will never order from them again expecially since the cost is 49 for 4 boxes

Alzado 247 days ago
★☆☆☆☆

Fraudulent billing practice

Despicable customer service and fraudulent billing practice no phone number or voicemail is full continues to charge for AUTO RENEW order that was never placed. Auto renew was cancelled immediately with email verification. Catalina would NOT REFUND the CC or have UPS pickup their crappy cereal

Debra Dodson 278 days ago
★☆☆☆☆

Company is a scam.

If I could give zero stars I would. I never received my order. I received wrong tracking info and after many many email attempts I gave up. Very frustrating I agree with previous reviews that say this company is a scam.

Diane 282 days ago
★★☆☆☆

Recalled products not replaced nor refunded

Catalina Crunch recently had a recall due to metal contamination. Per their email they said to not eat and to immediately destroy the recalled products. I contacted the company asking for replacement pouches and was told that since the recall was voluntary no replacement bags would be provided. This is unacceptable for any recalled product especially one so expensive.

Michael Kay 389 days ago
★☆☆☆☆

Ordered direct from their website

Ordered direct from their website chose Free Shipping. They waited a week to hand the shipment to USPS which then took an additional 4 days to get it to me they are in California I am in Colorado. Their customer service responded to my complaint with a screenshot showing Free Shipping takes 710 days. Subsequent emails from me went unanswered asking why it takes them a week after charging my card to hand the shipment to the carrier. Oh and half the cookies were in crumbs not well packaged at all. I will not do business with this company again they dont deserve to have my custom.

Joe Simons 394 days ago
★☆☆☆☆

This company is a scam

This company is a scam You cant cancel or modify any recurring orders. The last order was all one kind and not even the original assortment I ordered. Mulitple emails sent to them have been returned. I now have to dispute with credit card company. Good cereal but an unbelievably BAD company.

CCombs 521 days ago
★☆☆☆☆

This Company is Bad News

I would give 0 stars if I could. The product is ok tastewise but horribly expensive and thats the best thing I can say about them. As others have indicated there is NO customer service no way to contact them other than through Facebook or through their website and the manage your orders screen on their website is inoperable. Ive left messages on their Facebook page sent messages through their website and even obtained an actual phone number for them through my bank and no response at all. Im going to the Better Business Bureau.

Steve Anderson 555 days ago
★☆☆☆☆

As a diabetic I8217m always looking for good tasting sugar free or Low sugar desserts and I didn8217t find Any here.

I understand the struggle of finding delicious sugarfree or lowsugar desserts especially as a diabetic. Searching for satisfying treats led me to discover a range of cookies that only have 1g of sugar each. The flavors I tried were the vanilla creme chocolate vanilla and chocolate mint. Along with the cookies I also sampled the regular and spicy snack mix. To my disappointment I found that every item I purchased tasted terrible. The experience felt like eating cardboard and the only way I managed to consume them was by quickly following up with a flavorful beverage. Interestingly one of their product claims suggested that the chocolate vanilla cookie was a great alternative to Oreos. However I found this to be misleading. I empathize with the fact that everyones taste preferences differ so while the snacks didnt meet my expectations I encourage you to try them in case they align with your taste buds. To err on the side of caution I recommend starting with a small purchase. In my case I wont be attempting their cereal even if it were complimentary unless they also provide the milk. Overall my quest for satisfying lowsugar desserts was unfruitful with this particular brand. As always I advise anyone searching for diabeticfriendly treats to manage their expectations and if possible sample on a small scale before committing to a larger purchase.

Jennifer Carino 829 days ago
★☆☆☆☆

Ordered an 8 variety pack of the cereal

Ordered an 8 variety pack of the cereal but was what delivered was a 4 pack. I emailed customer service twice and no response. They should either send me the additional 4 packages or partially refund me. For them to not fulfill my order and keep my money is illegal. From reading the reviews below I anticipate they will charge my credit card for future subscriptions that I opted out of. Just great.

Nyx Buzzbee 913 days ago
★☆☆☆☆

Terrible scam artists

Terrible scam artists Like all the others I adamantly said NO to any subscription yet they shipped fraudulently. I had to cancel my DEBIT card go to FedEx lose hours of my life. Lesson learned the hard way. HOW AND WHY would you have no phone number as a business COME ON NOW...only one reason...because they are scammers. Buyer BEWARE

Bricia Cervantes 1026 days ago
★★☆☆☆

The photo of the package is t the real product

The product isnt that bad at all lots of stevia flavor but I just dont get the wRnih about the color it is a 100 scam. The packaging colors are completely different from the actual cereal color I felt fooled. Why just dont say the truth and have a real photo instead trying to sell more with a fake photo in their packages

Kayla Patino 1030 days ago
★★★★★

I rarely review things but I had to post because these people deserve better reviews

Im going to be honest I have been ordering from Catalina Crunch for months now and I have been more than pleased by the quality of the product and the customer service. Its also incredibly fast delivery The cereal is delicious and incredibly filling. I eat it for a snack or for breakfast often. Also I have actually contacted customer service a few times and this was my interaction. The first time I reached out about not receiving a promotional smoothie. They were very kind and had a smoothie on my porch in 2 days Second time I contacted them was because I had referred a friend and we BOTH get 10 off coupons which is huge I think. Anyway they refunded 10 off my most recent order and sent the money back to me which I think is above and beyond. I honestly only expected them to take money off the next order. Lastly I forgot to cancel my order and contacted them today to change the type of cereal I ordered. I just contacted them so I am not expecting a response yet but I have no doubt that they will contact me back within a day and help me out. I have no idea how they only have one star because they have an amazing product and fantastic service in my opinion Keep doing what you are doing guys Us loyal customers will continue to purchase your product month after month. THE ONLY possible complaint I have is that I wish there was more variety on the smaller purchases. I usually eat 4 packs a month or so and I would like to be able to choose more than one kind of cereal without purchasing a whole new bundle. Otherwise I love itAlso I really dont know what others are talking about I have always easily canceled my subscription with the click of a button on the website. I ONLY do this because I like to mix up my shipment of flavors not because I want to actually cancel but I have no idea what others are talking about their website is incredibly simple to use.

Andy Manning 1159 days ago
★☆☆☆☆

SNAKE OIL COMPANY

They automatically set you on auto ship without your consent. No phone number to contact and cancel or get a refund. Had to cancel my credit card to stop another unapproved shipment TOTAL SCAM.... DO NOT BUY FROM THIS SNAKE OIL COMPANY

john wood 1256 days ago
★☆☆☆☆

Discovering the Dark Side of Bloodsuckers

When I first signed up for Bloodsuckers I was initially drawn in by the promise of a convenient cereal delivery service. However what followed was a frustrating and nightmarish experience that left me feeling completely scammed. The issue began when I discovered that the company had signed me up for an autorenewal without my knowledge or consent. It felt like I had fallen into a trap with no way out. The cereal itself was decent but the companys unethical practices overshadowed any enjoyment I might have derived from it. What aggravated the situation even further was the complete lack of customer support. There was no phone number to call and attempts to cancel my subscription were met with dead ends. It was a mindboggling ordeal trying to navigate through their system only to find no solution in the end. The entire experience left me feeling utterly frustrated and deceived. Its one thing to have a subpar product but the way Bloodsuckers conducted their business was nothing short of abhorrent. The lack of transparency and the difficulty in canceling my subscription led me to the conclusion that this company was in fact a complete scam. In conclusion my encounter with Bloodsuckers was nothing short of a nightmare. The hassle of dealing with their autorenewal system and the lack of customer support transformed what could have been a convenient service into a disaster. I strongly advise anyone considering using their services to proceed with extreme caution.

Jai Brown 1262 days ago
★☆☆☆☆

Worst Customer lack of Service

Enrolled in program. I responded to an email that my order was soon shipping and I changed the flavor. They shipped what I did not want and stated that they did not receive change. When I complained I go a sorry too bad response. I said I would refuse order and to cancel my subscription. They didnt even respond. I sent to messages and no reponse. Horrible experience

Valerie Corelli 1384 days ago
★☆☆☆☆

This company is a scam

This company is a scam When I placed an order just to try them out they put me on a subscription which I did not sign up for then refused to cancel the shipment even though I emailed them within hours of receiving notice of the upcoming shipment. They wouldnt answer back my emails each time until it was too late to cancel. Their customer service is HORRIBLE. In addition the cheese bites are disgusting. I couldnt even get teenage boys to eat them Absolutely DO NOT BUY FROM THIS COMPANY

Introduction

Catalina Crunch is a popular brand that offers a range of keto-friendly, low-carb, and zero-sugar cereals and snacks. The brand is known for its high-quality products that are made with premium ingredients and are available in a variety of flavors. Catalina Crunch has gained a loyal following among fitness enthusiasts, health-conscious individuals, and those following a low-carb or keto lifestyle.

Pros and Cons

Pros:
  • Offers a variety of flavors and products
  • Uses premium ingredients that are keto-friendly, low-carb, and free from sugar
  • Offers a 100% satisfaction guarantee on all products
  • Ships products globally
Cons:
  • Products are relatively expensive compared to traditional cereals and snacks
  • Limited selection available for those with dietary restrictions

User Experience

Catalina Crunch offers a user-friendly interface for customers to browse and purchase products. The website is easy to navigate and provides detailed information about each product. Customers can also easily find nutritional information, ingredient lists, and reviews for each product.

Pricing and Value for Money

Catalina Crunch products are priced higher than traditional cereals and snacks due to their premium ingredients and keto-friendly qualities. However, customers can take advantage of bundle deals and discounts to save money. Overall, the products are priced competitively within the keto-friendly market.

Alternatives

There are a few alternative brands that offer keto-friendly cereals and snacks. These brands include HighKey, The Cereal School, and Magic Spoon. However, Catalina Crunch offers a wider variety of flavors and products than these brands.

Customer Service

Catalina Crunch offers excellent customer service, including a 100% satisfaction guarantee on all products. Customers can contact the brand via email or social media for assistance, and their queries will be answered promptly.

Product Quality and Selection

Catalina Crunch products are made with premium ingredients and are free from sugar. The brand offers a variety of flavors and products, including cereal, granola, and snacks. The products are suitable for those following a low-carb or keto lifestyle and are available in both sweet and savory options.

Website Usability

The Catalina Crunch website is easy to navigate, with menu options clearly displayed at the top of the page. Customers can easily view products, add them to their cart, and checkout. Additionally, the website provides detailed information about each product, including nutritional information and ingredient lists.

Returns and Exchanges

Catalina Crunch offers a 100% satisfaction guarantee on all products. If customers are dissatisfied with their purchase, they can return it for a refund or exchange.

Promotions and Discounts

Catalina Crunch offers bundle deals and discounts for customers who purchase multiple products. Customers can also take advantage of seasonal promotions and discounts.

Reputation

Catalina Crunch has a strong reputation within the keto-friendly market for offering premium ingredients and a wide variety of flavors and products. Customers have praised the brand for its excellent customer service and high-quality products.

Payment Options

Catalina Crunch accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Customers can also pay for their purchase using PayPal.

Loyalty Programs

Catalina Crunch does not currently offer a loyalty program for customers.

Customer Reviews

Customers have praised Catalina Crunch for its delicious flavors and high-quality ingredients. They have also noted that the products are a great option for those following a low-carb or keto lifestyle.

Community Involvement

Catalina Crunch is involved in various community initiatives, including supporting local charities and health-related organizations. The brand also regularly participates in social media campaigns and promotions to engage with its customers.

Shipping and Costs

Catalina Crunch ships products globally. Customers in the US can take advantage of free shipping on orders over $50. Shipping costs vary based on location and shipping method. Customers can choose from standard, express, and priority shipping options.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...