Introduction
CBazaar is an online Indian ethnic wear e-commerce platform where customers can buy saris, salwar kameez, lehenga cholis, and more. CBazaar targets consumers of Indian origin living anywhere in the world. Founded in 2005, they have more than 16 years of experience in selling Indian ethnic wear. CBazaar is headquartered in Chennai, India, and ships its products to customers worldwide.
Pros and Cons
Pros:
- Wide range of Indian ethnic wear available on the website
- Reasonable prices of products
- Excellent customer service
- Fast and reliable international delivery
Cons:
- Products might differ slightly from what is displayed on the website
- Return and exchange policies are not lucrative enough
User Experience
CBazaar's website is user-friendly and easy to navigate. Its search filters make it easy to find the desired product. The website's loading speed is good, and it is available in multiple languages, which is useful for customers who might not be fluent in English.
Pricing and Value for Money
CBazaar's products are reasonably priced, keeping in mind the quality and design of the products. The customer can choose from a range of options, depending on their budget, and the price range for each product is clearly mentioned on the website.
Alternatives
Online stores like Kalki Fashion, Utsav Fashion, and Indian Cloth Store are similar competitors to CBazaar.
Customer Service
CBazaar's customer support team is available 24/7 via telephone or email. The staff is courteous and efficient in answering customer queries or resolving problems. The website also has a chatbot, which guides customers through their orders or any issues they might be facing.
Product Quality and Selection
CBazaar offers a wide variety of Indian ethnic wear on its website. The products are well-designed, and the quality is good. The website's product descriptions are detailed and informative, with clear photographs of the products from different angles.
Website Usability
CBazaar's website is easy to use and navigate. Its advanced search filters make it easy to find the desired product. The website's loading speed is good, and it is available in multiple languages.
Returns and Exchanges
CBazaar's return policy states that products can be returned within 7 days of delivery. The products must be returned in their original packaging with all tags intact. The exchange process is similar to the return policy. The customer can exchange a product within 7 days of delivery.
Promotions and Discounts
CBazaar regularly offers promotions and discounts to its customers. You can subscribe to their newsletter to stay updated on their latest offers.
Reputation
CBazaar has a good reputation in the market for providing quality products at reasonable prices. Their customer service is also excellent, which contributes to their positive image.
Payment Options
CBazaar accepts multiple payment options such as credit card, debit card, net banking, and PayPal. It also offers a cash on delivery option in India.
Loyalty Programs
CBazaar offers a loyalty program where customers can earn reward points on every purchase. The points can be redeemed on future purchases.
Customer Reviews
CBazaar has received positive reviews from its customers for its quality products and excellent customer service.
Community Involvement
CBazaar is involved in various charitable activities and supports non-profit organizations that work towards the betterment of society.
Shipping and Costs
CBazaar offers reliable and fast shipping services worldwide. The shipping costs vary depending on the location and the weight of the product. The website mentions the shipping costs and delivery time during the checkout process. In conclusion, CBazaar is a trustworthy online store that specializes in Indian ethnic wear. Its user-friendly website, excellent customer service, and good quality products make it a reliable option for customers worldwide.
