Cel Reviews

Voted Good (4/5)

1841 Votes

41 Reviews

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In the Health and Beauty Shop category

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17% users rated Terrible
5% users rated Poor
0% users rated Average
20% users rated Very Good
59% users rated Excellent
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H Helen
102 days ago

Revitalizing My Hair Routine with Cel.md

After stumbling upon Cel.md's hair mask and shampoo, I was eager to re-order them online. However, I encountered a frustrating roadblock – the website kept displaying a "page not available" error. Feeling exasperated, I reached out for assistance. In moments of distress, a brand's customer service truly shines. Upon contacting Cel.md's support team, I was met with utmost courtesy and efficiency. They swiftly resolved the issue, ensuring that my beloved hair products were on their way without further delay. Not only did Cel.md's products work wonders for my hair, but their exceptional customer service solidified my loyalty. I am grateful for their prompt assistance and dedication to customer satisfaction. With Cel.md, I not only achieve healthy, luscious locks but also experience unparalleled support that sets them apart in the beauty industry. Thank you, Cel.md, for transforming my hair routine and delivering stellar service.
H Helen
102 days ago

My Life-Saver in a Bottle: A Tribute to cel.md

Struggling with hair issues is never easy, but finding the right solution can be a game-changer. After discovering cel.md's hair mask and shampoo, I was thrilled to experience the transformation it brought to my hair. However, my joy quickly turned to frustration when I encountered technical difficulties while trying to re-order online. Despite encountering the dreaded "page not available" message, my determination to continue using these miraculous products never wavered. Reaching out for help was my last resort, and I am eternally grateful for the prompt and efficient assistance provided by the customer service team at cel.md. Their responsiveness not only resolved my ordering issue but also reaffirmed my trust in the brand. Thanks to their exceptional products and unparalleled customer service, my hair has never looked healthier and more vibrant. I am truly grateful for cel.md, not just for their life-changing products, but also for their unwavering commitment to customer satisfaction.
R Reynolds Dominic
126 days ago

My experience with cel.md has been…

Discovering cel.md has been an absolute game-changer for me. From the moment I landed on their website, I was greeted with a seamless navigation experience that made finding what I needed a breeze. The product selection exceeded my expectations, and I was thrilled to find exactly what I was looking for. What truly set cel.md apart was their customer service. I had a few questions about their products, and their team went above and beyond to provide me with all the information I needed. Their dedication to ensuring a positive customer experience left a lasting impression on me. The checkout process was smooth and hassle-free, and the prices were fair and competitive. I appreciated that there were no unexpected surprises during the purchasing process. Overall, my experience with cel.md was nothing short of excellent. I wouldn't hesitate to recommend cel.md to anyone looking for a reliable and trustworthy online shopping destination. Thank you, cel.md, for exceeding my expectations and providing me with a truly exceptional experience.
R Reynolds Dominic
126 days ago

Discovering the Heart of Cel.md: A Genuine Customer Journey

From the moment I stumbled upon cel.md, I embarked on a journey that led me to explore the realm of skincare with a delicate balance of curiosity and caution. While my journey with cel.md may be described as merely average, like a comfortable stroll in familiar surroundings, there is an underlying sense of reliability that is oddly reassuring. Navigating through cel.md's website felt like flipping through the pages of a well-organized journal, each product carefully curated to cater to diverse needs. The array of offerings, though not groundbreaking, exuded a sense of familiarity that resonated with my skincare routine. As I delved deeper into the virtual aisles of cel.md, the pricing echoed industry standards, striking a chord of predictability. The checkout process, akin to a well-rehearsed symphony, unfolded seamlessly, leaving little room for hesitation or doubt. While my interactions with customer service were minimal, the absence of any notable hurdles left a subtle yet lasting impression. The experience, reminiscent of a serene voyage on calm waters, lacked the adrenaline of adventure but offered a sense of tranquility in its steadiness. In the vast expanse of online shopping, cel.md emerges as a dependable beacon, a quiet companion that may not boast of extravagance but embraces the essence of reliability. While I may not fervently advocate for cel.md, it stands as a beacon of acceptance in the digital landscape, a sanctuary of mediocrity that embodies the essence of online shopping in its truest form. Should you seek a refuge of comfort and consistency in your online skincare escapades, cel.md awaits, a silent yet steadfast companion on your digital sojourn.
D Denise A. Hennessee
161 days ago

I’ve been a Cel user for 4 years now, but this is goodbye

After four years of loyalty, I am bidding farewell to Cel. My recent experience with the brand has been disappointing. As a long-time user, the errors in my last order were disheartening. Ordering products on the website became an ordeal, and the items received were not what I had selected. Although customer service did rectify the issue, the beloved Repair and Restore shampoo and conditioner had an unpleasant scent of old perfume, and the formula seemed diluted. Instead of leaving my hair silky as before, the conditioner now dries it out. Regrettably, this experience has led me to reconsider my loyalty to Cel.
D Denise A. Hennessee
161 days ago

Embracing a New Journey: My Grateful Farewell to Cel

After four years of loyalty to Cel, the time has come to bid adieu. As a long-time customer, my recent experience has left me disheartened. An order filled with errors, website glitches hindering the purchasing process, and receiving incorrect items initially painted a frustrating picture. Despite the prompt assistance from the customer service team rectifying the issues, the essence of the once beloved Repair and Restore shampoo and conditioner has sadly changed. The delightful fragrance I adored has been replaced by a disagreeable scent of old perfume, and the formula no longer leaves my hair feeling as silky and nourished as before, but rather dries it out. Although it pains me to part ways with a brand that has been a staple in my routine, the quality discrepancies have led me to reevaluate my loyalty. As I take my leave from Cel, I am grateful for the positive experiences I have had in the past and cherish the memories of healthier, silkier hair. Waving goodbye, I step forward on a new path, ready to discover what lies ahead in my hair care journey.
S Sadam LLC
259 days ago

We are Scammed

As a loyal customer of cel.md, I am deeply disappointed by the recent experience I had with the delivery of my order. Despite placing my order on February 20th, I have yet to receive it. This has left me feeling frustrated and concerned about whether I have been scammed. Upon reaching out to the company for an update, the response I received only added to my unease. The message I received mentioned that the labelling was completed last Friday, but there was no information available about the box details. This lack of clarity has left me feeling anxious and uncertain about the status of my order. I have always been a fervent supporter of cel.md, and it pains me to recount this disappointing experience. As someone who values the products and services offered by cel.md, I sincerely hope that this issue can be resolved swiftly and effectively. I would like to continue supporting the brand, but my confidence has been shaken by this unfortunate situation. I urge cel.md to address this matter promptly and provide the necessary assistance to ensure that customers like me receive their orders in a timely manner. I hope that my feedback serves as a catalyst for improvement in the future, and I look forward to regaining the trust and reliability that has always been characteristic of cel.md.
S Sadam LLC
259 days ago

Disappointed with Delayed Delivery

I had high hopes when I placed my order with cel.md on February 20th, but unfortunately, my experience has been less than satisfactory. Despite the promised delivery time, I have yet to receive my order. The communication from the company regarding the delay has been vague and unsettling, leading me to question the legitimacy of the entire transaction. Upon reaching out for an update, I received a response stating that the labelling had just been completed and the box details were not available yet. As a customer, this lack of transparency and delayed delivery has left me feeling disheartened and wary. I hope the company takes steps to improve their communication and delivery process for future customers.
R Rowena
271 days ago

My husband is your avid fan and is a…

Transformative Skincare Experience – A Husband’s Testimonial As a husband, I've witnessed the remarkable impact that cel.md's skincare products have had on my wife. She first discovered cel.md through a close friend and decided to give it a try. The results were truly astonishing, and she hasn't looked back since. I've seen her confidence soar as she showcases her radiant, healthy-looking skin. She no longer feels the need to constantly conceal imperfections with makeup, which is a testament to the transformative power of cel.md's products. Not only have I seen the physical transformation, but I've also witnessed the positive shift in her overall wellbeing. It’s heartwarming to see her embrace her natural beauty and exude such self-assurance. My wife's experience has not gone unnoticed, as I've recommended cel.md to friends and family. Their positive feedback only reinforces my belief in the effectiveness of these products. However, I've encountered some challenges when trying to place orders through the website. It's disheartening when an individual's positive impact is hindered by technical difficulties. Despite this setback, I was relieved to find cel.md products available on Amazon, allowing me to effortlessly continue purchasing these life-changing skincare solutions. I urge cel.md to ensure that their website operates seamlessly to provide customers with a hassle-free shopping experience. I remain optimistic that this matter will be addressed promptly so that others can easily access these exceptional products. In closing, I express my deepest gratitude to cel.md for empowering my wife and countless others to embrace their natural beauty. I eagerly anticipate a resolution to the website issue, enabling more individuals to experience the remarkable benefits of cel.md’s skincare line. Warm regards, P. S. - Rowena, I hope you receive a swift response and resolution to the ordering issue. Your husband's unwavering support and loyalty to cel.md speaks volumes about the impact of your products.
R Rowena
271 days ago

Transforming Lives, One Fan at a Time: A Heartfelt Tribute

Stepping into the realm of skincare solutions, cel.md holds a special place in our hearts for the remarkable transformation it has brought about. Witnessing my husband's skin journey, I am compelled to share the profound impact cel.md has made on his life. A once skeptic, he turned into an ardent advocate, radiating confidence and zeal, thanks to the magic of your products. Despite his unwavering faith in the efficacy of the cel.md range, a minor hiccup emerged in his purchasing experience. An obstacle in navigating the website to place an order left him stranded. This temporary setback, however, failed to deter his spirit. Resilient and determined, he sought an alternative avenue and resorted to Amazon to procure his cherished cel.md essentials. Reflecting on his unwavering loyalty, I am left pondering the critical role streamlined online processes play in fostering customer satisfaction. As a brand that has touched and transformed lives, ensuring a seamless digital interface is paramount to sustaining the trust and loyalty of patrons like my husband. Embracing the transformative power of cel.md, I remain hopeful for a resolution to the ordering inconvenience encountered. The unwavering support and loyalty bestowed upon cel.md by my husband and countless others speak volumes of the brand's ability to resonate with its audience. In this shared journey of skincare enlightenment and empowerment, I eagerly anticipate a swift remedy to the ordering woes, propelling the cel.md experience to greater heights for all its admirers. Thank you for being a beacon of radiance and confidence in our lives. Warm regards, Rowena
A Alex Keys
284 days ago

One use and my hair looks stronger and healthier

I can't express how relieved I am to have found cel.md. Let me tell you, I've struggled with hair issues for so long, and it seemed like nothing was working. My hair was getting thinner, my scalp was dry and flaky, and I was losing hope. Then, I stumbled upon cel.md in a free magazine at my local chemist. After just one use of their products – the shampoo, conditioner, and serum – I saw a remarkable difference. My hair looked and felt stronger, and my scalp felt healthier. I couldn't believe it. Finally, a product that delivered on its promises! What's even better is that their products are cruelty-free, which aligns with my values. I now have faith that my hair can recover, thanks to cel.md. I'm excited to continue using their products and see how much more my hair can improve. If you're struggling with hair problems like I was, I highly recommend giving cel.md a try. It might just be the solution you've been searching for.
A Alex Keys
284 days ago

An Unbelievable Transformation: Cel.md Saved My Hair and My Confidence!

Emerging from a place of desperation and disappointment with my hair's relentless decline, I stumbled upon cel.md. My strands had lost their vitality, appearing frail and lifeless, while my scalp suffered from persistent dryness and flakiness. Countless failed attempts with various shampoos left me skeptical, until a chance encounter with an ad in my local chemist's magazine changed everything. Upon using cel.md's products just once – the shampoo, conditioner, and serum – I was astounded. The immediate effects were nothing short of miraculous, as my hair radiated health, strength, and resilience. Investing my faith in these cruelty-free formulations, I felt a newfound sense of hope that my hair could indeed rejuvenate and reclaim its former glory. I am overwhelmed with gratitude for cel.md, not only for their transformative products but also for restoring my belief in the potential for my hair's recovery.
L Lisa Cowart
334 days ago

Have been using the micro stem shampoo…

After struggling with the inconvenience of the new packaging for the micro stem shampoo and conditioner from cel.md, I couldn't help but share my experience. While the products themselves were incredible, the aluminum bottles and non-functional pumps made it challenging to use them effectively. As someone who wears glasses, it was incredibly frustrating to not be able to differentiate between the shampoo and conditioner in the shower without my glasses. Despite my initial disappointment with the packaging, I was genuinely impressed by the quality and effectiveness of the shampoo and conditioner themselves. The formula left my hair feeling nourished and healthy, and I noticed a visible improvement in its overall texture and shine. I truly hope that cel.md considers revisiting the packaging to make the products more user-friendly for everyone. This small change would make a world of difference and allow customers to fully enjoy the exceptional products they've crafted. Overall, despite the packaging woes, I am thoroughly pleased with the results of the micro stem shampoo and conditioner. I highly recommend these products to anyone looking for a noticeable transformation in the health and appearance of their hair.
L Lisa Cowart
334 days ago

Transformative Haircare Experience: A Love-Hate Relationship with cel.md’s Micro Stem Shampoo

In my journey with cel.md's Micro Stem Shampoo and Conditioner, I've experienced a whirlwind of emotions. Let me start by expressing my love for the product itself – it has truly transformed my hair, leaving it shiny, smooth, and revitalized. The natural ingredients work wonders, and the results speak for themselves. However, my enthusiasm took a slight dip when encountering the new packaging. The shift to aluminum bottles seemed eco-friendly initially, but the functionality fell short. The pumps turned out to be a major disappointment – they simply didn't work as expected. As a glasses-wearer who prefers to leave them out of the shower, distinguishing between the shampoo and conditioner became a tricky task. Yet, despite this setback, my loyalty to cel.md's Micro Stem range remains unwavering. The quality of the products overshadows any packaging mishaps, and I find myself reaching for them time and time again. With a simple tweak in the packaging design, this haircare duo would undeniably be perfect. Thank you, cel.md, for creating a product that has enhanced the health and appearance of my hair. Here's to hoping for a packaging upgrade that matches the excellence of the formula within!
E Emma Parker
370 days ago

I made a bulk purchase from Cel brand…

I recently made a bulk purchase from Cel and had a bit of a mix-up with my order. However, I have to commend the Cel team for how they handled the situation. Despite the initial hiccup, I was impressed by the dedication of their customer service team in resolving the issue. After reaching out to them, they promptly addressed my concerns and provided me with regular updates on the status of my order. Their willingness to communicate and their efforts to rectify the situation promptly were truly commendable. I was relieved when my inventory finally arrived, and I must say that the products exceeded my expectations. The quality was exceptional, and it was evident that Cel truly values their customers' satisfaction. I can confidently say that despite the initial delay, my experience with Cel brand was a positive one, and I will definitely be returning for future purchases. Thank you to the Cel team for their outstanding customer service and for delivering an excellent product.

Introduction

cel.md is an online retailer specializing in the sale of high-quality skincare products. With a wide range of carefully curated products, cel.md aims to provide customers with effective solutions for their skincare needs. This review will assess the pros and cons of shopping on cel.md, the user experience on their website, pricing and value for money, alternative options, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Wide selection of high-quality skincare products
    • User-friendly website interface
    • Great customer service
    • Competitive pricing
    • Positive customer reviews
  • Cons:
    • Limited availability of certain products
    • No physical store locations

User Experience

The user experience on cel.md is commendable. The website features an intuitive interface with easy navigation, allowing users to browse and search for products effortlessly. The product pages are informative, providing detailed descriptions, ingredient lists, and customer reviews. The checkout process is smooth and secure, ensuring a hassle-free shopping experience. Overall, users can expect a pleasant and seamless experience when shopping on cel.md.

Pricing and Value for Money

Cel.md offers competitive pricing for their skincare products. While some items may be slightly more expensive than similar products on other platforms, the higher price can often be attributed to the quality and efficacy of the products. Customers can be assured that they are getting value for their money when purchasing from cel.md, as the products are carefully selected and known for delivering exceptional results.

Alternatives

While cel.md is a reputable online retailer, customers may also consider alternative options when shopping for skincare products. Other popular choices include Dermstore, Sephora, and Ulta, which offer a wide range of skincare brands and products. It's always beneficial to compare prices, product availability, and customer reviews across different platforms to make an informed decision.

Customer Service

Cel.md is highly regarded for its excellent customer service. They prioritize customer satisfaction and are responsive to inquiries and concerns. The customer support team is knowledgeable and readily available to assist customers via email or phone. Whether you have questions about a specific product or need recommendations, you can rely on cel.md's customer service to provide helpful and friendly assistance.

Product Quality and Selection

Cel.md prides itself on offering high-quality skincare products. They collaborate with renowned brands and carefully curate their selection to ensure efficacy and safety. Customers can browse through a diverse range of skincare solutions tailored to specific concerns, such as anti-aging, acne-prone skin, or sensitive skin. The product descriptions provide detailed information about the ingredients, usage instructions, and expected outcomes, enabling customers to make well-informed decisions.

Website Usability

The cel.md website is user-friendly and easy to navigate. The homepage features clear categories, making it simple for users to explore different product types. An effective search function allows customers to quickly find specific products, while filters help narrow down options based on preferences. The overall design is aesthetically pleasing and responsive across different devices, providing a seamless browsing experience.

Returns and Exchanges

Cel.md has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the product within a specified period. The process is straightforward, and the customer support team is available to guide customers through the necessary steps. It's recommended to review the specific return and exchange policy of each product, as some may have additional restrictions or requirements.

Promotions and Discounts

Cel.md occasionally offers promotions and discounts on their products. These may include limited-time sales, bundle deals, or special discounts for first-time customers. To stay updated on the latest promotions, customers can subscribe to the cel.md newsletter or follow their social media channels. Taking advantage of these offers can provide additional value for money and savings.

Reputation

Cel.md has established a strong reputation in the skincare industry. They are known for providing high-quality products and exceptional customer service. The brand has received positive feedback and reviews from satisfied customers, further affirming their commitment to delivering effective skincare solutions. With their dedication to quality and customer satisfaction, cel.md has gained the trust and loyalty of many skincare enthusiasts.

Payment Options

Cel.md offers a variety of secure payment options to accommodate customer preferences. Customers can conveniently make purchases using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, cel.md accepts payment through popular online platforms like PayPal, ensuring a safe and secure transaction process.

Loyalty Programs

Currently, cel.md does not offer a formal loyalty program. However, they periodically provide exclusive promotions and discounts to their loyal customers via email or social media channels. To stay informed about these opportunities, customers can subscribe to the cel.md newsletter and follow their social media accounts.

Customer Reviews

Customer reviews play an essential role in determining the quality and effectiveness of skincare products. Cel.md incorporates customer reviews on their website, allowing shoppers to gain insights from real users. The reviews often highlight the experiences and results achieved with specific products, helping customers make more informed purchasing decisions.

Community Involvement

While cel.md primarily focuses on providing high-quality skincare products, they also demonstrate involvement in the skincare community. They occasionally collaborate with skincare experts, beauty bloggers, and influencers to create informative and engaging content, offering valuable tips and advice to their customers. Cel.md's active participation in the skincare community further solidifies their expertise and dedication to enhancing customers' skincare journeys.

Shipping and Costs

Cel.md offers reliable and efficient shipping services. They strive to process orders promptly, typically ensuring that products are dispatched within a specified timeframe. The shipping costs may vary depending on the destination and the value of the order. Cel.md provides transparent information regarding shipping rates and estimated delivery times during the checkout process to avoid any surprises. Free shipping may also be offered for orders exceeding a certain threshold, providing an added incentive for customers.

In conclusion, cel.md offers a comprehensive and fulfilling online shopping experience for skincare enthusiasts. With their broad selection of high-quality products, competitive pricing, excellent customer service, and user-friendly website, customers can trust that their skincare needs will be met efficiently and effectively. While there are alternative options available, cel.md has built a strong reputation in the industry, consistently delivering trustworthy and exceptional skincare solutions.