Users Voice for Celtic-knot

60% users rated Terrible
0% users rated Poor
0% users rated Average
20% users rated Very Good
20% users rated Excellent
Pie Chart Review Representation for Celtic-knot
Celtic-knot Overall rating
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User Interface
Quality

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Review article published on: 19 Dec 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 3.8 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 3.6 5 4.5 5 4
Jul 2022 5 3.2 4.4 4.9 4.1 1.8
Mar 2023 2.8 3 2.8 4.8 4.4 2.2
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Detailed Celtic-knot Review by

Introduction:

Celtic-Knot.com is an online store that specializes in Celtic-inspired jewelry and gifts. Founded in 2004, Celtic-Knot.com offers a wide selection of handcrafted items, including rings, pendants, bracelets, earrings, and more. With a focus on quality and craftsmanship, this company is dedicated to providing their customers with unique and beautiful pieces that celebrate the history and traditions of Celtic culture.

Pros and Cons:

Pros: - Wide range of unique and high-quality items - Handmade by skilled craftsmen - Affordable pricing - Free shipping on orders over $50 - Hassle-free returns and exchanges - Secure and easy-to-use online store Cons: - Limited selection of items compared to other online stores - Limited information on product materials and manufacturing processes - No option for customization or personalization

User Experience:

Navigating Celtic-Knot.com is a breeze, thanks to its simple and user-friendly layout. The category menus are well-organized, and users can easily browse through various options to find the product they want. The product pages are also informative, with high-quality images and detailed descriptions. Celtic-Knot.com provides a seamless online shopping experience, making it easy for customers to find what they are looking for and make a purchase.

Pricing and Value for Money:

Celtic-Knot.com offers a range of pricing options, with many affordable items under $50. The quality of their products is exceptional and worth the price. Customers also benefit from free shipping on orders over $50, which makes it an economical choice for those who plan to purchase several items. Overall, Celtic-Knot.com offers good value for money, with high-quality pieces that are built to last.

Alternatives:

Customers who are looking for alternative online stores that sell Celtic-inspired jewelry and gifts can check out Claddagh-Rings.com, Etsy, and Amazon. These websites offer a wider selection of items and customization options, but may not have the same level of quality and authenticity as Celtic-Knot.com.

Customer Service:

Celtic-Knot.com provides excellent customer service, with a dedicated team that is available to answer any questions or concerns. They also offer hassle-free returns and exchanges, making it easy for customers to return or exchange a product if needed. Celtic-Knot.com is committed to ensuring customer satisfaction and providing a positive shopping experience.

Product Quality and Selection:

The product quality of Celtic-Knot.com's items is exceptional, with a focus on handmade craftsmanship and high-quality materials. However, their selection of items is limited compared to other online stores. They mainly feature jewelry pieces and gifts, with a particular emphasis on rings and necklaces. It's worth noting that their product photos accurately depict the quality of the item, which is refreshing in an age of misleading online images.

Website Usability:

Celtic-Knot.com has an excellent website usability, with an intuitive and easy-to-use design. The website is mobile responsive, making it easy for customers to shop on-the-go. The pages load quickly, and the checkout process is straightforward. Overall, the website usability is top-notch, making it easy for customers to find what they are looking for and make a purchase.

Returns and Exchanges:

Celtic-Knot.com provides hassle-free returns and exchanges, giving customers peace of mind when purchasing from their online store. Customers can initiate a return or exchange within 30 days of receiving their order, and Celtic-Knot will provide a full refund or exchange, minus any shipping charges. The process is straightforward, and their customer service team is available to help with any issues that may arise.

Promotions and Discounts:

Celtic-Knot.com offers various promotions and discounts throughout the year, including sitewide sales and discounts on specific items. Customers can also sign up for their newsletter to receive exclusive offers and discounts. Overall, Celtic-Knot.com offers reasonable discounts, making it a great option for customers on a budget.

Reputation:

Celtic-Knot.com has a strong reputation in the online retail space, with positive customer reviews and ratings across various sites. Their commitment to quality and authenticity has earned them a loyal customer base, and their excellent customer service has helped to build trust and confidence in their brand.

Payment Options:

Celtic-Knot.com accepts a variety of payment options, including credit cards, PayPal, and Amazon Pay. Their secure payment gateway ensures that customer information is protected and encrypted, giving customers peace of mind when making a purchase.

Loyalty Programs:

Celtic-Knot.com does not currently offer a loyalty program, but customers can sign up for their newsletter to receive exclusive offers and discounts.

Customer Reviews:

Celtic-Knot.com has a strong reputation for exceptional customer service and high-quality products, as noted in various customer reviews across different sites. Customers consistently praise the authenticity and craftsmanship of their products, as well as their easy-to-use online store and hassle-free returns policy.

Community Involvement:

Celtic-Knot.com is not currently involved in any charitable or community activities.

Shipping and Costs:

Celtic-Knot.com offers free shipping on orders over $50, with standard shipping rates dependent on the order amount and shipping location. Shipping times may vary depending on the availability of the item and shipping destination, but customers can expect to receive their order within 3-10 business days. Overall, Celtic-Knot.com offers reasonable shipping rates, making it an affordable option for customers looking for high-quality Celtic-inspired jewelry and gifts.

Celtic-knot Recent User Reviews

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Reviewer Name: Dan Gardner

Review Submission Date: 2021-11-25

Review Title: When I ordered the jewelry ,It was part…
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Review Description: When I ordered the jewelry ,It was part of our 50th wedding celebration so I ordered it plenty early and when it came I read on the outside of the package to "wait" and video the opening so that's what I did.When we opened the package and found damaged contents (necklace chain was kinked,posts on earrings were too fat to fit into holes in ears)Needless to say I will no longer order anything like this online "ever again!".I've not heard from the company other than to buy more! Stop it already!!!

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Reviewer Name: Margaret Haennicke

Review Submission Date: 2021-09-14

Review Title: Bothersome all the time to resale
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Review Description: Bothersome all the time to resale

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Reviewer Name: Glenn Thomas

Review Submission Date: 2021-09-14

Review Title: Celtic Knot has beautiful products easy…
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Review Description: Celtic Knot has beautiful products easy to navigate their website! My only complaint is when the call a customer they don’t leave any messages!! I got 2 calls on my last order they went to voicemail and nothing. I called them back asked what they needed from me? Got an agent what did not know why I was called or could tell me about my order..

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Reviewer Name: Nicholas Gesa

Review Submission Date: 2021-09-14

Review Title: All orders from you have arrived in a…
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Review Description: All orders from you have arrived in a very timely Friends and family were amazed at quality Thank you

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