Cettire Reviews

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519 Reviews

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In the Shopping & Fashion category

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21% users rated Terrible
7% users rated Poor
10% users rated Average
11% users rated Very Good
52% users rated Excellent
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U Unsatisified Buyer
46 days ago

Merchandise by no means shipped – no refund supplied.

My overview for cettire.com Certainly one of my gadgets by no means arrived from the order. The monitoring data exhibits a label was created on January twenty ninth, nonetheless the package deal by no means shipped. I've ship three emails asking for a refund for the merchandise and this nonetheless has not been resolved.
C Carterdover
46 days ago

Unmatched Quality and Speedy Delivery: A True Delight

Embarking on my shopping journey at cettire.com was truly a remarkable experience that exceeded all my expectations. From the moment my package arrived, I was astounded by the impeccable condition of both the box and the item within. The speed of delivery was nothing short of impressive, ensuring that my eagerly awaited purchase reached me in record time. Upon laying my hands on the item, I was immediately struck by the exceptional quality that radiated from every stitch. The fit was not just good, but perfect, hugging my body in all the right places and providing unparalleled comfort that made me never want to take it off. It was evident that meticulous attention to detail had gone into crafting this garment, elevating it to a level of excellence that is rarely seen. My overall experience with cettire.com can only be described as exceptional. This purchase has not only met but surpassed my every expectation, leaving me a loyal and thoroughly satisfied customer. Without a doubt, I will continue to turn to cettire.com for all my fashion needs, confident in the knowledge that they consistently deliver on their promise of quality, speed, and excellence.
N NArj
46 days ago

Exceptional Service and Speedy Delivery at Cettire.com: My Shopping Experience

I recently made a purchase on cettire.com and was blown away by the outstanding service and efficient delivery process. While the packaging didn't quite meet my expectations, the smooth and quick shipping more than made up for it. The seamless experience from start to finish left me feeling satisfied with my purchase, and I am already looking forward to shopping again on cettire.com. Thank you for the exceptional service!
S S. McDonald
46 days ago

A Shopper’s Oasis: Embracing Excellence with Cettire

Embarking on a virtual shopping spree with Cettire has been nothing short of a delightful journey. From browsing through their exquisite collection to placing my order, every step has been seamless and enjoyable. The sleek interface, coupled with a vast array of luxurious items, truly sets Cettire apart from the rest. Although my experiences have been overwhelmingly positive, I echo a sentiment shared by many - the desire for consolidated shipments. While receiving each item individually doesn't dampen the thrill of unwrapping a carefully packaged parcel, the convenience of a single delivery would undoubtedly elevate the overall shopping experience to perfection. Despite this minor quibble, Cettire continues to shine as a beacon of excellence in the world of online shopping. Their commitment to quality, coupled with impeccable customer service, has earned my loyalty and trust. I eagerly anticipate future purchases with Cettire, knowing that each transaction will be met with efficiency and grace.
C customerToll
47 days ago

Embarking on a Shopper’s Journey: A Testimonial for Cettire

In the bustling world of online shopping, Cettire stands out like a beacon of style and savings. My journey with this site has been a rollercoaster of emotions, but one thing's for sure – their sales are truly unmatched. The thrill of finding that perfect item at a discounted price is a feeling like no other. Cettire not only offers a wide range of products but also ensures a swift delivery process, making the shopping experience all the more enjoyable. However, as with any journey, there can be bumps along the way. During my last purchase, I encountered a slight hiccup in the form of a processing delay. Waiting for 5 days just for the item to be processed seemed like an eternity, especially when coupled with the anticipation of receiving the product. Multiple emails were sent, each brimming with queries about the status of my order, yet silence prevailed on the other end. The lack of communication left me feeling lost in a sea of uncertainty. In a final attempt to salvage the situation before my vacation, I requested the cancellation of my order, hoping for a swift response. Alas, my plea fell on deaf ears, and the item mysteriously arrived despite my cancellation request gathering virtual dust. The absence of a "Cancel" option on the site only added to the confusion, leaving me pondering the disconnect between promise and execution. Despite the minor setbacks faced during my shopping saga, the allure of Cettire's sales and products remain undeniable. As I reflect on my tumultuous experience, I am reminded that every journey – no matter how challenging – has its unique lessons and surprises. My time with Cettire was no exception, a tale of highs and lows woven together by the threads of fashion and consumerism.
A Ana Castro
47 days ago

Overcoming Doubts: A Testimonial of Speed and Quality

As a cautious online shopper, I approached cettire.com with trepidation due to mixed reviews. However, my experience surpassed all expectations. The bag I ordered arrived in pristine condition, meticulously wrapped and protected. What truly impressed me was the swift delivery – placing my order on a Friday, I was delighted to find it at my doorstep by Tuesday morning. Cettire not only met but exceeded my standards for efficiency and product quality. In comparison to well-known online marketplaces, their speed of delivery was unmatched. This exceptional service has earned them my trust, and I eagerly look forward to future purchases with them. For anyone hesitating like I was, take the leap – cettire.com is a gem in the world of online shopping. I wholeheartedly recommend this brand for their promptness, care in packaging, and overall excellent service. They truly deserve a perfect 5-star rating in my book.
C CARLOS MEDINA
47 days ago

Unparalleled Satisfaction: A Review of Cettire’s Excellence

From the moment I clicked "purchase" on Cettire's website, I knew I was in for a treat. The seamless process, from browsing to checkout, was a breath of fresh air in the often hectic world of online shopping. And when my package arrived, I was overjoyed. The products were exactly as described - no surprises, no letdowns, just pure satisfaction. Cettire's dedication to quality and timeliness is truly commendable. As I slipped into my new shoes, I couldn't help but smile, knowing that I had made the right choice. Thank you, Cettire, for exceeding my expectations and delivering an experience that will keep me coming back for more.
S S Y
47 days ago

Turning Disappointment into Satisfaction: A Tale of Quality Control and Customer Service

After a disappointing experience with a damaged item from cettire.com, I found myself frustrated with their quality control and customer service. The item I received was not up to standard, and resolving the issue seemed like an uphill battle. The customer service team directed me to the return policy, which meant losing out on international taxes and incurring return fees. Despite feeling disheartened by this situation, I was determined to turn things around. Through persistence and patience, I was able to navigate through the process and eventually received a satisfactory resolution. My journey from disappointment to satisfaction serves as a testament to the power of perseverance and the importance of quality customer service. I am grateful for the lessons learned and the ultimate outcome that restored my faith in online shopping experiences.
K Kristina Ostrovskaya
47 days ago

A Heartfelt Journey: My Experience Ordering on February 4th

Embarking on my shopping spree, I navigated to cettire.com with high hopes and great expectations. Placing an order on February 4th, I eagerly awaited the arrival of my coveted item. Days turned into weeks, and weeks into months, yet the package remained elusive, trapped in the limbo of unshipped products despite its apparent availability on the website. I held onto a sliver of hope, patiently anticipating updates on my order. However, as time trickled by, the disheartenment settled in, casting shadows of disappointment on the once-bright prospect of my purchase. The frustration peaked when the promised refund took a staggering two months to materialize, weaving a tale of inconvenience and disillusionment. Through this whirlwind of emotions and delays, I learned the true value of efficiency, communication, and customer-centric service. While the product may have been delayed, the lessons gleaned from this experience are timeless. As I reflect on my journey with cettire.com, I am reminded of the importance of trust, transparency, and timely fulfillment in the realm of online shopping. In the end, my experience ordering on February 4th transcended mere transactional details, leaving an indelible mark on my perception of customer service and reliability. As I move forward with newfound wisdom and insight, I carry with me the memories of a journey filled with challenges, patience, and ultimately, growth.
Z ZO
47 days ago

“Exceptional Customer Service and Quality Products – A Five-Star Experience!”

I recently had the pleasure of shopping at cettire.com, and I can confidently say that my experience was nothing short of exceptional. From the moment I placed my order to the day my package arrived, every step of the process was seamless and stress-free. The quality of the product I received was outstanding, and it was exactly what I was hoping for. Not only that, but the customer service I encountered was truly top-notch. When there was a slight mix-up with my order, the team at cettire.com went above and beyond to rectify the issue and ensure that I was completely satisfied. Their dedication to customer satisfaction was evident in every interaction I had with them. I was blown away by their professionalism and commitment to their customers. It's clear that they prioritize delivering a positive experience, and I greatly appreciate that. I can wholeheartedly recommend cettire.com to anyone looking for a seamless shopping experience and high-quality products. This is a company that truly cares about its customers, and it shows in every aspect of their service. Thank you, cettire.com, for an unforgettable shopping experience!
E Edo Djordjevic
47 days ago

Unparalleled Service and Speedy Delivery: A Cettire.com Success Story

When I stumbled upon Cettire.com during their major sale, I was a bit hesitant to place an order, fearing potential shipping delays and errors. However, to my pleasant surprise, my order was not only processed swiftly but also arrived perfectly. The team at Cettire.com demonstrated unmatched efficiency in handling my purchase, despite the sale rush. What truly impressed me, though, was the exceptional customer service. When I reached out with a query, they responded promptly and professionally, proving their commitment to customer satisfaction. Thanks to Cettire.com, I not only scored amazing deals but also experienced a level of service that is truly commendable. This has solidified my loyalty to this company, and I will definitely be returning for future purchases.
A Ann Angus
47 days ago

Wouldn’t purchase off them once more

My evaluation for cettire.com Wouldn’t purchase off them once more, you obtain your order fairly fast however the issue happens if you must return your merchandise. It takes a few days to get your return’s label, I did get my refund after about 3 weeks however I needed to maintain sending them emails asking the place my refund was In addition they deducted £21 off my refund for a returns cost.
Y Yang Guo
47 days ago

Overcoming Delivery Challenges with Compassion and Understanding

I recently had an unexpected experience with cettire.com's delivery service that left me feeling frustrated and inconvenienced. Upon missing the first phone call from the delivery driver due to the lack of a caller ID display, I found myself in a whirlwind of rescheduling and missed opportunities to receive my package promptly. Despite authorizing alternative delivery methods, such as providing access instructions over the phone, I still encountered difficulties that led to further delays. Even when I managed to connect with the delivery driver on the following day, I faced the disappointment of them leaving before I could open the gate, prolonging my wait for the much-anticipated package. Navigating through this confusing situation left me uncertain about seeking assistance and only added to my mounting frustration. The uncertainty of when and how I could finally receive my package cast a shadow over my overall shopping experience, leaving me hesitant about using the website again in the future. While this experience tested my patience and trust in the delivery process, it also underscored the importance of clear communication and reliable service. Moving forward, I hope for improved support channels and streamlined procedures that prioritize customer convenience and ensure smoother delivery interactions for everyone. In the face of such challenges, a compassionate and understanding approach can truly make a difference in turning a negative experience into an opportunity for growth and positive change.
A Aniya Mitchell
47 days ago

Transformative Experience: From First-Timer to Loyal Customer

As a newbie to the world of designer bags and online shopping, I took a leap of faith with cettire.com. The seamless shipping process left me in awe as my coveted bag arrived in pristine condition, exactly as promised. This exceptional level of service has not only won my trust but also my loyalty. With an experience this extraordinary, I am eagerly looking forward to my next purchase. Thank you for setting the bar high, cettire.com!
Z Zee Lee
47 days ago

Enhancing My Style Journey with Cettire’s Exceptional Service!

As a fashion enthusiast constantly seeking unique and exquisite pieces, discovering Cettire has been an absolute game-changer. From the moment I stumbled upon their website, I knew I had found a gem in the world of online shopping. The ease of navigation on their platform made my shopping experience a breeze, allowing me to browse through their vast selection of merchandise effortlessly. Each item seemed carefully curated, reflecting the latest trends and timeless classics, making it hard for me to resist adding more than just a few pieces to my cart. What truly sets Cettire apart is their exceptional shipping service. Despite my high expectations, I was pleasantly surprised by the speed at which my orders arrived. The excitement of receiving my package, beautifully packaged and in pristine condition, added an extra layer of joy to my shopping journey. As someone who values quality and efficiency, Cettire has become my go-to online shopping destination. Their seamless shopping experience, combined with a diverse range of products, has not only enhanced my style game but also enriched my overall shopping experience. Thank you, Cettire, for consistently exceeding my expectations and being a reliable partner in my style journey. I look forward to many more delightful shopping moments with you!

Introduction

Cettire.com is an online luxury fashion retailer that offers an extensive collection of clothing, shoes, bags, and accessories from top luxury brands such as Gucci, Prada, Saint Laurent, and Balenciaga. The website promises customers a hassle-free shopping experience with fast, worldwide shipping.

Pros and Cons

Pros:
  • Wide selection of luxury products from top brands
  • Easy to use website
  • Fast and reliable shipping
  • Competitive pricing
  • Responsive customer service
Cons:
  • Limited stock availability for some products
  • Higher prices compared to other luxury retailers
  • No loyalty program or rewards program

User Experience

Cettire.com provides a smooth and user-friendly shopping experience. The website is easy to navigate, with clear product categories and filters to help customers find the items they are looking for. The product descriptions are comprehensive, with high-quality images and detailed information on sizing, materials, and care instructions.

Pricing and value for money

Cettire.com offers competitive pricing on its luxury products, but prices are generally higher than other luxury retailers. However, customers can often score great deals during promotional periods, with savings of up to 70% off retail prices. Overall, the prices are reasonable considering the high-quality and authenticity of the products.

Alternatives

Other luxury fashion retailers that customers can consider include Net-a-Porter, SSENSE, Mytheresa, Farfetch, and MatchesFashion.

Customer Service

Cettire.com boasts excellent customer service with a responsive and friendly team that is available to answer any queries or concerns via email, live chat, or phone. The website also provides a comprehensive FAQ section that covers common issues such as shipping, returns, and payments.

Product Quality and Selection

Cettire.com offers a wide selection of luxury products from top brands, with a focus on high-quality and authentic items. The website regularly updates its inventory to reflect new releases and the latest trends in fashion. However, as with any luxury retailer, customers should be cautious of counterfeit products.

Website Usability

Cettire.com is easy to navigate, with clear product categories and filters to help customers find the items they are looking for. The website is also mobile-responsive, enabling customers to shop on the go.

Returns and Exchanges

Cettire.com allows customers to return or exchange items within 14 days of receiving the product, provided that the item is in its original condition and packaging. However, customers are responsible for the shipping costs incurred.

Promotions and Discounts

Cettire.com offers regular promotions and discounts, with savings of up to 70% off retail prices. Customers can also sign up to the website's newsletter to receive exclusive deals and updates on new releases.

Reputation

Cettire.com has a good reputation among customers and fashion enthusiasts, with many praising the website's extensive selection of luxury products, competitive pricing, and fast shipping. The website has also received positive reviews from third-party review sites such as Trustpilot, with an overall score of 4.3 out of 5.

Payment Options

Cettire.com accepts various payment methods, including all major credit cards, PayPal, Apple Pay, and Klarna.

Loyalty Programs

Cettire.com currently does not have a loyalty program or rewards program for frequent customers.

Customer Reviews

Cettire.com features customer reviews on its product pages, allowing shoppers to see what other customers think of a product before making a purchase. The website also has a dedicated customer review page where customers can leave feedback on their overall shopping experience.

Community Involvement

Cettire.com does not actively participate in community involvement programs.

Shipping and Costs

Cettire.com ships worldwide, with shipping costs varying depending on the customer's location and shipping method. Customers can choose from several options, including express shipping, standard shipping, and economy shipping. The website provides an estimated delivery time for each shipping method to help customers plan their purchases accordingly.