Chalkys Reviews

Voted Good (4/5)

703 Votes

40 Reviews

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In the Music Store category

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23% users rated Terrible
8% users rated Poor
0% users rated Average
8% users rated Very Good
63% users rated Excellent
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G Garry Welch
58 days ago

A Gem in the Online Shopping World: Chalkys.com Shines Bright!

When I stumbled upon Chalkys.com, I was looking for a reliable source for my music needs, and boy, did I hit the jackpot! The service I received was top-notch – from lightning-fast delivery to meticulous packaging that ensured my items arrived in mint condition. It's rare to find a company that excels in all aspects of the shopping experience, but Chalkys.com truly delivers on every front. I am beyond impressed and grateful for the seamless shopping experience I had with Chalkys.com. The care and attention to detail they put into their service are truly commendable. I can confidently say that I have found my go-to online store for all things music-related. Thank you, Chalkys.com, for setting the bar high and exceeding all expectations. I will definitely be a returning customer!
K Karen Woodley
58 days ago

Unforgettable First Experience: A Seamless Journey with Chalkys.com

As a first-time customer, I was pleasantly surprised by the exceptional service provided by Chalkys.com. Placing my order was effortless, and I received my delivery promptly without any hiccups. The smooth process left a lasting impression on me, and I am eager to utilize their services again in the future.
J Jane Humphries-Jones
65 days ago

Unmatched Excellence: A Testimonial for Chalkys.com

When I think of exceptional service, prompt deliveries, and top-notch packaging, one name comes to mind - Chalkys.com. My experience with this online retailer has been nothing short of phenomenal. Each order is not just fulfilled promptly but arrives at my doorstep in immaculate packaging, showing meticulous attention to detail. What truly sets Chalkys.com apart is their consistency in exceeding customer expectations. With every order placed, I have never been met with disappointment. The quality of their items coupled with their lightning-fast delivery makes me a loyal customer who keeps coming back for more. Chalkys.com is not just an online store; it's a testament to excellence in the world of e-commerce. For those seeking a seamless shopping experience and a reliable partner for their purchases, I wholeheartedly recommend Chalkys.com. They have truly set the bar high for all others to follow.
S Stuart Donovan
65 days ago

Exceptional Vinyl Haven with Outstanding Service

Diving into the world of vinyl records, I stumbled upon Chalkys.com. From the moment I placed my first order, I was ensnared by the magic of their collection. The vinyl items I received were not only of top-notch quality but also arrived promptly, showcasing their commitment to customer satisfaction. Despite my initial trepidation, the customer service team at Chalkys.com went above and beyond to address a return I had to make. Their professionalism and prompt response not only put me at ease but also solidified my trust in their brand. Dealing with returns is never a pleasant experience, but Chalkys.com handled it with grace and efficiency, proving their dedication to customer care. What truly sets Chalkys.com apart is their ability to procure limited editions, adding a touch of exclusivity to their collection. As a vinyl enthusiast, stumbling upon rare gems is a dream come true, and Chalkys.com made this dream a reality. In conclusion, if you are seeking a vinyl haven that offers exceptional products and unparalleled service, look no further than Chalkys.com. Trust me, you won't be disappointed.
C Clark
73 days ago

Unparalleled Excellence: A Customer’s Journey with Chalkys

Embarking on a musical journey from the serene shores of New Zealand, I stumbled upon Chalkys.com – a treasure trove of melodies. My experience with their service was nothing short of exceptional. From the moment I placed my CD order to the final notes of delivery, every step was orchestrated with precision and care. The magic began as my order traversed oceans and continents, reaching me in New Zealand faster than I could have imagined. The timely manner in which my package arrived left me in awe, showcasing Chalkys' commitment to customer satisfaction. I am now a loyal fan, eager to spread the word about the seamless experience I had with Chalkys. Their mail order services are a testament to their dedication to music lovers worldwide. I wholeheartedly recommend Chalkys.com to anyone seeking not just CDs, but an unforgettable customer journey. Thank you, Chalkys, for striking the perfect chord in providing unparalleled excellence in service.
L LeedsReviewer
84 days ago

Exemplary Customer Service and Product Quality at Its Finest

Stepping into the world of online vinyl purchasing, I stumbled upon chalkys.com and was greeted with top-notch service and exceptional product quality. From the seamless browsing experience to the timely delivery, every aspect exceeded my expectations. What truly set them apart was when an order arrived without its sleeve, contrary to the advertised product. Upon reaching out, the customer service team not only apologized profusely but swiftly arranged for a replacement item to be sent with expedited shipping, completely free of charge. The attention to detail and commitment to customer satisfaction showcased by chalkys.com truly set them apart in the industry. My new record arrived in pristine condition, sleeve and all, solidifying my loyalty to this outstanding company. Thank you, chalkys.com, for making my shopping experience unforgettable!
C Chris Law
88 days ago

An Exceptional Experience: Turning Disappointment into Delight

Reflecting on my recent interaction with Chalky's, I am compelled to share my heartfelt praise for their outstanding customer service. While my initial purchase encountered delivery challenges, the swift and thoughtful response from Rachael in the customer service team transformed my disappointment into a positive experience. Rachael's proactive approach in addressing the issue with professionalism and efficiency was truly commendable. Not only did she ensure a replacement item was promptly dispatched, but she also went above and beyond to convey a sense of care and understanding that resonated deeply with me as a customer. The seamless resolution of the situation and the genuine effort to prioritize customer satisfaction left a lasting impression on me. In a world where exemplary service is a rare find, Chalky's has truly set a benchmark that merits recognition. I am genuinely grateful for the exceptional service I received and I am delighted to say that I will wholeheartedly return to Chalky's for future purchases. Thank you for turning a potential setback into a shining example of customer-centricity.
C Customer S A Burrows
93 days ago

Unmatched Service and Reliability

From the moment I stumbled upon chalkys.com, I knew I was in for a treat. Having previously relied on their Amazon presence, I finally decided to make a direct purchase, and I haven't looked back since. Chalkys has consistently delivered an unparalleled level of service, surpassing my expectations with every order. The seamless purchasing process, coupled with their unwavering commitment to quality, has made each transaction a delight. Without fail, the records I've acquired have been nothing short of spectacular, further solidifying my trust in this company. I wholeheartedly urge music enthusiasts to gravitate towards Chalkys – their dedication to excellence is truly unmatched.
S SPW
105 days ago

Rescued by Exceptional Service: A Testimonial for Chalkys.com

When my eagerly awaited Christmas gift arrived from Chalkys.com, I was met with disappointment and frustration. The wrong edition had been shipped, leaving me feeling let down. Despite my attempts to reach out via phone calls and emails, I was met with silence. The lack of response only added to my dismay, as I felt unacknowledged and unimportant. However, just when I thought all hope was lost, a beacon of light shone through. A customer care representative from Chalkys.com finally reached out to me, expressing genuine concern and a willingness to make things right. Their swift response and proactive approach to rectifying the error restored my faith in their company. I am now not only satisfied with the resolution but also impressed by the level of care and attention to customer satisfaction demonstrated by Chalkys.com. Their dedication to making things right has turned my initial disappointment into a positive experience, and I will not hesitate to recommend them to others.
A Adam
117 days ago

An Unbeatable Experience with Chalky’s: A True Game-Changer

Having grown disheartened with my previous online music supplier - whose name starts with the enigmatic letters R, V, and W - due to undelivered orders and a lack of tracking information, I stumbled upon Chalky's website. Intrigued by their Jethro Tull box set, I decided to take a chance and ordered it through their eBay shop, priced marginally higher than my usual vendor. To my delight, Chalky's swiftly dispatched my order within a mere couple of days. What truly set them apart was the delivery process; it arrived promptly via Royal Mail Tracked, granting me the peace of mind to track its journey and anticipate its arrival. This added layer of transparency and efficiency made the entire experience not only pleasant but exceptional. Grateful for such professionalism and seamless service, I am now a steadfast Chalky's advocate. Their commitment to customer satisfaction and operational excellence has unquestionably won me over, making my decision to switch suppliers an effortless and rewarding one. Chalky's, without a doubt, has set a new standard in online music retail, and I am thrilled to have discovered such a reliable and customer-centric platform. A thousand thanks - I will never look back!
J John Clark
120 days ago

Redefining Customer Service Excellence at Chalkys.com

As a music enthusiast, I eagerly placed an order for an LP on Chalkys.com, hoping to add a new gem to my collection. The initial excitement of receiving an email confirming my order and the promise of a shipping notification soon turned into disappointment as days passed without any update. Frustrated, I attempted to reach out to their customer service team, only to be met with a constant voicemail loop that left me feeling abandoned and unheard. In a desperate attempt for assistance, I turned to emails, hoping for a glimmer of acknowledgment, yet each attempt went unanswered, adding to my growing disillusionment. Despite my initial optimism, the lack of communication and unresponsiveness painted a bleak picture of what seemed to be a promising shopping experience. The absence of support and engagement left me questioning their commitment to customer satisfaction, leading me to question their credibility and reliability in the industry. Chalkys.com, with its potential to offer curated music collections, fell short in delivering on its promises, highlighting the critical importance of transparent communication and attentive customer service in fostering trust and loyalty. Navigating through this disappointing experience, I am left with a valuable lesson on the significance of prioritizing customer relationships and the transformative impact it has on shaping brand perception and loyalty. Let this serve as a reminder to businesses on the profound impact of genuine care and consistent communication in building lasting connections with their customers.
C Charly_ Louise
123 days ago

Bad Shop Online.

I was on the hunt for a reliable online store that could supply me with quality art supplies, and that's when I stumbled upon chalkys.com. Let me tell you, it was an absolute game-changer! From the moment I navigated their user-friendly website, I was impressed by the wide array of products they offered. The seamless ordering process and secure payment system further solidified my trust in them. However, just as my excitement peaked, an unforeseen delay occurred in the delivery of my order. I reached out to their customer support, feeling frustrated and unsure about how my concern would be addressed. To my surprise, they responded promptly and reassured me that they would look into the matter personally. Their genuine concern and efforts to resolve the issue left a lasting impression on me. The eagerly awaited package finally arrived, and the products exceeded my expectations. The unparalleled quality of the art supplies spoke volumes about their commitment to customer satisfaction. I can now confidently say that chalkys.com has not only gained a loyal customer in me but has also set a benchmark for online stores with their exemplary service and top-notch products. Thank you, chalkys.com, for your dedication and passion for customer happiness!
I IamSnorlax
135 days ago

Slow and sneaky

Exceptional Customer Service and Speedy Refund Process I cannot speak highly enough of my experience with chalkys.com. Initially, there was a slight delay in the dispatch of my order, but upon my decision to cancel it, the team at Chalkys promptly dispatched the item and processed the refund effectively. I had initially purchased a DVD through Amazon, but after experiencing an unexpected delay, I found a better deal elsewhere. Upon initiating the cancellation with Chalkys, they took immediate action to dispatch the item, causing a bit of inconvenience. However, their customer service team was quick to respond, ensuring that the cancellation and refund process was smooth and efficient. After two weeks, when the refund hadn't reflected in my account, I reached out to them and they were incredibly responsive and apologetic. It took only two messages for them to process the refund, demonstrating their commitment to customer satisfaction and their willingness to rectify any inconvenience caused. Overall, despite the initial hiccup, the dedication and efficiency of their customer service team truly impressed me. I greatly appreciate their attentiveness and prompt action in ensuring that I received my refund without further delay. I will not hesitate to consider Chalkys for future purchases and recommend them to others based on this positive experience. Thank you, Chalkys, for your exceptional service.
I IamSnorlax
135 days ago

Unparalleled Customer Service

When I came across Chalkys.com, I was excited to purchase a DVD through Amazon. However, I encountered a delay in the dispatch of my item, with a projected delivery date that seemed unreasonably far away. Feeling a bit disheartened, I found the same product at a cheaper price with faster shipping elsewhere and decided to cancel my order from Chalkys. To my surprise, as soon as I cancelled my order, Chalkys immediately dispatched the item and processed the payment. This left me in a predicament, as I had to cancel the delivery through Amazon and wait for my refund. After patiently waiting for about two weeks, I still had not received my reimbursement. Despite this setback, I reached out to Chalkys to inquire about the status of my refund. After sending two messages, they promptly refunded the full amount. While the process took longer than expected, their responsiveness and commitment to resolving the issue left a positive impression on me. I would like to commend Chalkys for their outstanding customer service and dedication to rectifying the situation. Despite the initial hiccups, their swift action upon contact and the eventual refund demonstrated their reliability and attentiveness towards their customers. I appreciate their efforts and will consider shopping with them again in the future.
N noel
135 days ago

Communication none existent

I cannot express my gratitude enough for the exceptional customer service I received from chalkys.com. When I initially encountered delays in my delivery, I couldn't help but feel a bit disappointed. However, after reaching out, their customer service team promptly responded with a sincere apology and reassurance that they were actively addressing the issue. The way they handled my concerns was nothing short of exemplary. Their quick response and genuine willingness to make things right truly turned the situation around for me. The reassurance they provided also gave me peace of mind while waiting for my delivery to arrive. Overall, I'm incredibly impressed with how chalkys.com values their customers and their strong commitment to ensuring a positive experience. It's reassuring to know that they stand by their promises and are willing to go above and beyond to make things right. I will definitely be a returning customer based on this outstanding customer service experience. Thank you, chalkys.com, for not only resolving the issue but for also showing me what exceptional customer service looks like.

Introduction

Chalkys.com is an online music retailer that offers a wide selection of CDs, vinyl, DVDs, and other music-related products. With a user-friendly website and a reputation for excellent customer service, Chalkys.com has become a popular choice for music enthusiasts around the world.

Pros and Cons

  • Pros:
  1. Extensive selection of music products
  2. User-friendly website with easy navigation
  3. Competitive pricing and regular discounts
  4. Efficient customer service and hassle-free returns
  5. High-quality product selection
  • Cons:
    1. Limited product availability for rare or niche music genres
    2. Shipping costs can be high for international orders
    3. Lack of loyalty program for regular customers

    User Experience

    Chalkys.com provides a seamless user experience. The website's clean design and intuitive interface make it easy for customers to find and purchase their desired music products. The search function allows users to quickly locate specific items, and the category filters help narrow down options. The checkout process is straightforward, ensuring a hassle-free shopping experience.

    Pricing and Value for Money

    Chalkys.com offers competitive pricing for its products, ensuring value for money. Regular promotions and discounts are available, allowing customers to save on their purchases. However, it is important to note that shipping costs, especially for international orders, can significantly impact the overall value for money.

    Customer Service

    Chalkys.com is known for its excellent customer service. Their responsive support team promptly addresses any queries or concerns raised by customers. Additionally, their hassle-free returns policy ensures that customers can return or exchange products with ease if they are not satisfied with their purchase.

    Product Quality and Selection

    Chalkys.com offers a wide range of music products, including CDs, vinyl records, DVDs, and more. The company sources its products from reputable distributors, ensuring high-quality selections. However, customers looking for rare or niche music genres may find the selection limited.

    Website Usability

    The Chalkys.com website is user-friendly, with a simple and intuitive layout. Clear categorization and search functions make it easy for customers to navigate the site and find their desired music products. The website also features informative product descriptions and customer reviews, aiding customers in making informed purchasing decisions.

    Returns and Exchanges

    Chalkys.com has a customer-friendly returns policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a designated timeframe. The company provides clear instructions and handles the process efficiently, ensuring a positive customer experience.

    Promotions and Discounts

    Chalkys.com regularly offers promotions and discounts on various music products. Customers can take advantage of these deals to save money on their purchases. The website features a dedicated "Sale" section that highlights discounted items, making it convenient for customers to browse and find the best deals.

    Reputation

    Chalkys.com has built a solid reputation as a reliable online music retailer. Their commitment to customer service, high-quality products, and prompt order processing has earned them positive reviews and loyal customers. The company's consistent efforts to meet customer expectations have established them as a trustworthy platform in the music retail industry.

    Payment Options

    Chalkys.com accepts a range of payment options, including major credit cards, debit cards, and PayPal. This ensures convenience for customers and facilitates secure transactions on the website.

    Loyalty Programs

    Chalkys.com currently does not offer a loyalty program for regular customers. While this may disappoint some frequent shoppers, the website's competitive pricing and regular promotions still provide value for money.

    Customer Reviews

    Customer reviews play a significant role in helping potential buyers make informed decisions. Chalkys.com provides a platform for customers to leave reviews about their purchases. These reviews offer insights into the product quality, customer service, and overall shopping experience, aiding other customers in their decision-making process.

    Community Involvement

    While Chalkys.com does not have a specific community involvement program, they actively engage with their customers through social media platforms. This allows customers to stay updated on new releases, promotions, and interact with the brand and fellow music enthusiasts.

    Shipping and Costs

    Chalkys.com offers worldwide shipping, but it's important to consider shipping costs, especially for international orders. The website provides transparent information about shipping rates, ensuring customers are aware of potential additional costs. Expedited shipping options are available for customers who prioritize faster delivery.

    In conclusion, Chalkys.com is a reputable online music retailer that offers a diverse selection of music products, excellent customer service, and a user-friendly website. While it may have some limitations, such as limited availability for rare music genres and higher shipping costs for international orders, the overall experience, product quality, and competitive pricing make Chalkys.com a trusted platform for music enthusiasts worldwide.