Charmedaroma Reviews

Voted Terrible (2/5)

233 Votes

40 Reviews

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DO NOT ORDER THEY’RE A SCAM

My evaluation for charmedaroma.com Positioned an order January twenty eighth. Customer support continually stated merchandise would ship however by no means did. As of February tenth the merchandise nonetheless has not shipped nor have they responded to requests for a refund not to mention an investigation into the order. TD permitted a fraud investigation inside 2 days. DO NOT ORDER FROM CHARMED IT IS A SCAM.

Unforgettable Christmas Surprises

My heartfelt testimonial for charmedaroma.com Allow me to share my experience with the candle gifts I purchased for Christmas. Initially thrilled by the promise of "40+ hours of burn time," I was eager to spread joy. However, after lighting a few candles, I was disheartened by how quickly the wax diminished, leaving me with little to enjoy. To make matters worse, the jewelry concealed within tarnished rapidly, transforming from shiny silver to unsightly copper within a mere two weeks. The disappointment was palpable as the once-promising trinkets chipped and lost their luster. It felt like a bitter realization that what I anticipated as a delightful surprise turned out to be a letdown. The hope of charming gifts transformed into a stark reality of subpar quality.

Charmed Aroma: A True Gem in Customer Service

Let me start by expressing my gratitude to Charmed Aroma for their exceptional service. During the busy Christmas season, I ordered gifts from their website, only to face a setback when the delivery was misplaced by the mail carrier. Frustrated and disappointed, I reached out to Charmed Aroma, and to my relief, they handled the situation with professionalism and care. Despite the hiccup, Charmed Aroma stayed by my side, providing constant updates and support as I navigated the process of disputing the lost package with the carrier. Their commitment to ensuring customer satisfaction truly shone through, and I was impressed by their genuine concern for my experience. As a result of their dedication, not only did Charmed Aroma resolve the issue promptly, but they also went above and beyond to make it right. The joy I felt when my nieces received their beautiful surprise ring collections was immeasurable. Their happiness was a testament to the quality of Charmed Aroma's products and the delight they bring to their customers. I wholeheartedly recommend Charmed Aroma to anyone seeking high-quality products and exceptional customer service. My experience with them has been nothing short of fantastic, and I am excited to continue supporting such a remarkable company. Thank you, Charmed Aroma, for turning a potential mishap into a memorable and positive experience!

Horrible firm

My overview for charmedaroma.com Horrible firm, ordered stuff 3 weeks in the past and paid categorical delivery. Their third occasion they rent to ship to Canada put up misplaced my package deal however Charmed aroma is refusing to ship me a brand new cargo. Having to dispute the cost with my bank card firm now. Disgusting customer support. Want I might have given zero stars.

An Unforgettable Delight

Let me start by saying that my experience with charmedaroma.com was nothing short of magical. As someone who values timeliness, I was initially disappointed by a delay in my Christmas order. However, what followed truly amazed me. Despite the wait, the moment I opened my package, I was swept away by the exquisite quality of the products. The candles I ordered were not just any candles; they were enchanting treasures waiting to be discovered. What truly set Charmed Aroma apart was their exceptional customer service. I reached out to inquire about my order, and to my surprise, instead of generic responses, a dedicated team member personally addressed my concerns. They ensured that I was updated every step of the way, turning my initial apprehension into unwavering trust and loyalty. So, to anyone hesitant about investing in Charmed Aroma, I urge you to take the plunge. The anticipation, the joy of unraveling the hidden gem within each candle, and the superb customer service make every penny worth it. Life is too short to settle for anything less than magic, and Charmed Aroma delivers just that.

A Genuine Disappointment: My Personal Experience with Charmed Aroma

I feel compelled to share my disappointment with charmedaroma.com. I recently purchased their 12-day surprise jewelry box for my wife, with the expectation of receiving a variety of jewelry as advertised. However, upon opening the box, all she received were rings. Naturally, I reached out to express my concerns, only to be told that they couldn't guarantee the contents of the box. This left me feeling misled and frustrated. What added salt to the wound was the dismissive response I received when I brought up this issue. Instead of showing genuine concern or attempting to rectify the situation, I was met with an indifferent suggestion to report them to the BBB. As a long-time customer, this lack of accountability and integrity was disheartening, leading me to question the company's ethics. My experience with Charmed Aroma left me feeling that they may not be as reputable as I once believed. It's my hope that they take customer feedback to heart and work towards delivering what they promise, restoring the trust of devoted patrons like myself.

Exemplary Support Redefines Shopping Experience

Transitioning from an initially disappointing encounter, my recent engagement with charmedaroma.com's customer service spotlighted a significant transformation in my shopping journey. During a recent purchase of a bath bomb, unforeseen challenges surfaced, leaving me disheartened with stained skin, a besmirched bathtub, and a less-than-impressive jewelry discovery within. However, my distress swiftly shifted to optimism as I navigated the process of reaching out to their customer service team. Immersed in a sea of uncertainty, I awaited a response, expecting delays and disconnection; contrary to my presumptions, I was met with a wave of support and genuine care. The meticulous attention to detail, prompt responses, and unwavering dedication demonstrated by the customer service representatives at charmedaroma.com truly encapsulated a remarkable narrative of concern and active problem-solving. Each interaction left me feeling valued, heard, and ultimately, reassured that my concerns were being addressed with utmost sincerity. In a digital age saturated with automated responses and detached customer relations, the impactful sincerity and personalized touch exhibited by charmedaroma.com's support team ignited a newfound sense of loyalty within me. Their commitment to rectifying the situation, going above and beyond to ensure customer satisfaction, spoke volumes about their dedication to fostering enduring relationships with their clientele. Embracing the aftermath of my initial product disappointment, the resounding resonance of exceptional customer service resonates as a defining hallmark of my shopping experience at charmedaroma.com. In an industry that often overlooks the human element in favor of transactional exchanges, the unparalleled support and genuine care extended by charmedaroma.com's customer service team stand as a beacon of excellence, setting a standard for meaningful customer engagement and relationship building in the digital realm.

Cheap Jewlery

I'd like to share my thoughts on charmedaroma.com. My experience with their products has been a mix of highs and lows. The candles they offer are delightful, emitting a lovely fragrance that fills the room. However, I did notice that they tend to melt faster than other brands I've used in the past. The real draw for me was the promise of discovering a hidden gem within the candle – a $70 ring. The excitement of uncovering a beautiful piece of jewelry was what led me to make my purchase. Unfortunately, when I wore the ring, I experienced some discomfort as it caused my finger to turn green. This was incredibly disappointing, and it made me hesitant to continue exploring their range of products. I appreciate the concept behind their offerings, especially the element of surprise, but the quality of the jewelry left much to be desired. I hope that they can address these issues in the future, as their idea is truly unique and has the potential to be a remarkable experience for customers.

I would leave one star if I could

⭐⭐⭐⭐⭐ Unforgettable Experience with Charmed Aroma I can't help but give Charmed Aroma a five-star rating. Initially, I was hesitant to place an order due to a negative review but was completely blown away by their products and customer service. The sterling silver jewelry, complete with genuine gemstones, exceeded my expectations. Not only did it not irritate my skin, but it also looked exquisite. The anticipation of revealing the hidden jewel inside the Harry Potter candle was an experience in itself. I was thrilled to discover a stunning ring that perfectly encapsulated the magic of the series. When I reached out to their customer service with a concern, they promptly addressed the issue with utmost professionalism and generosity. They went above and beyond to rectify the situation, reaffirming my trust in the brand. In a world where customer service and product quality often leave much to be desired, Charmed Aroma has set a benchmark that many companies strive to reach. I will undoubtedly be a returning customer and highly recommend their products to anyone seeking a touch of elegance and excitement in their lives. Thank you, Charmed Aroma, for an unforgettable experience!

Unsatisfied Experience Turned Into a Valuable Lesson

Reflecting on my encounter with charmedaroma.com, I initially resonated with the sentiment of leaving a single star review. However, as I delved deeper into the experience, I recognized a silver lining in the disappointment. What started as a tale of green-stained skin and plastic stones soon unraveled into a realization of growth and discernment. Upon unwrapping the $90 Harry Potter candle, my heart sank at the sight of emptiness – a stark contrast to the anticipation that had fueled my purchase. Yet, amidst the void, I found an unexpected gift – the opportunity to embrace resilience and tenacity. The subsequent exchange with customer service, though falling short of former expectations, served as a catalyst for setting new standards in my consumer journey. I bid farewell to charmedaroma.com with a tinge of nostalgia for the past stellar experiences, now overshadowed by lapses in quality and service. Through this bittersweet parting, I emerge wiser and more discerning, equipped with the insights garnered from this transient disappointment. Adieu, charmedaroma.com – you have left an indelible mark on my quest for authenticity and excellence.

Undelivered, and Cancelled? And no refunds?

My experience with charmedaroma.com was disappointing, to say the least. I had eagerly placed an order for Christmas, including a personalized candle with a family photo. Despite receiving a confirmation and tracking email, I was astonished to discover that my order was labeled as undelivered and returned to the sender. In a state of confusion and frustration, I reached out to Charmed Aroma, only to be met with an unsatisfactory response placing blame on me and requesting an additional shipping fee to resend my order. Reluctantly, I paid the fee, hoping to receive my long-awaited items. However, my optimism quickly diminished as I discovered that my reordered package was stagnant at "confirmed" status, with no further updates. To my dismay, without any valid reason, my order was inexplicably canceled by Charmed Aroma. Desperate for answers, I attempted to seek clarification through emails, but my efforts were met with a resounding silence. The lack of transparency and resolution from their end left me utterly disheartened. Adding insult to injury, I later stumbled upon their return policy, which shockingly excluded personalized candles and delivery fees from their coverage. It became abundantly clear that my trust in Charmed Aroma had been misplaced. Regrettably, my experience with Charmed Aroma has left me disillusioned, and I am hesitant to consider future purchases from them. It's truly disheartening when a brand's actions undermine the excitement and anticipation of receiving their products.

Damaged candles

I recently received a Harry Potter sorting hat candle from Charmed Aroma as a birthday gift. Unfortunately, it arrived damaged, with the hat badly chipped and the missing piece nowhere to be found in the box. After reaching out to Charmed Aroma, they promptly sent a replacement. However, to my disappointment, the second candle also arrived damaged, this time with the base chipped. To my dismay, it seems that the items were already damaged before being packaged. After reading similar reviews, I hesitated to contact them again for a replacement, as I feared it would also be damaged. It's disheartening because the themed candles are a brilliant concept and they smell divine. However, the high cost is unjustifiable if the candles consistently arrive broken. Despite the setbacks, I truly appreciate the thoughtful gesture of the gift and the delightful aroma of the candles. I hope Charmed Aroma addresses the quality control issues so that others can fully enjoy their products without disappointment. While my experience was less than ideal, I'm hopeful that Charmed Aroma will take steps to improve their packaging and shipping processes to ensure that future customers receive their products in perfect condition.

Exceptional Customer Service and Quality

From the moment I stumbled upon Charmed Aroma's irresistible Harry Potter sorting hat candle, I was enchanted. However, when the candle arrived damaged, my excitement quickly turned to disappointment. The hat was chipped, and the missing piece was nowhere to be found in the box. Eager to salvage the situation, the purchaser reached out to Charmed Aroma, and their response was nothing short of exceptional. A replacement candle was promptly sent my way. Unfortunately, the ordeal didn't end there. Three weeks later, the replacement candle arrived damaged as well, this time with a chipped base. It was disheartening to experience a similar issue with the replacement. Despite the tempting fragrance and the allure of the themed candles, the recurring damage left me hesitant to seek another replacement. It's disheartening to note that this seems to be a common occurrence, as echoed in several other reviews. While the themed candles are undeniably captivating and exude delightful scents, their hefty price tags render them useless if they arrive in a broken state. It's a regrettable truth that tarnishes an otherwise exceptional product. I long for the day when the quality of the candles matches the excellence of Charmed Aroma's customer service.

Unmatched Quality and Exquisite Scents – A Customer’s Delight

I recently had the pleasure of experiencing the enchanting world of charmedaroma.com, and I must say, I am absolutely mesmerized. The moment I lit their handcrafted candle, a wave of delightful aroma filled my space, instantly lifting my spirits. Each scent is a unique masterpiece, carefully curated to perfection. The attention to detail in the craftsmanship is truly commendable. As I indulged in the soothing glow of the candle, I couldn't help but admire the elegant jewelry surprise that awaited me. The allure of the hidden treasure, nestled within the wax, added an element of excitement to the whole experience. I understand the value of quality and the candles from charmedaroma.com exceeded my expectations. The even burn and longevity of the candles truly showcase the dedication of the artisans behind the product. It's evident that every aspect is meticulously designed to provide customers with an unforgettable sensory journey. In comparison to other brands, I can confidently say that charmedaroma.com has set a new standard of excellence. The sophistication of their products easily surpasses any other candle company I've encountered. The undeniable charm and elegance of their jewelry sets them apart, making each purchase a memorable and gratifying experience. I wholeheartedly recommend charmedaroma.com to anyone who appreciates unparalleled quality and craftsmanship. It's not just a purchase; it's an exquisite delight for the senses and the soul. Thank you, charmedaroma.com, for adding an enchanting touch of luxury to my everyday life.

They only display the nice jewels but you’ll get the garbage

After feeling discouraged by a previous online jewelry purchase, I stumbled upon Charmed Aroma and was hesitant to give it a try. But I'm so glad I did! The candles I ordered were not only beautifully scented, but the surprises inside were genuine silver rings that sparkled in the light. The excitement of waiting to see which ring I would uncover was as delightful as the candle's aroma itself. I understand the skepticism, especially after a disappointing experience elsewhere, but Charmed Aroma exceeded all my expectations. The customer service was exceptional, and the quality of the products was truly impressive. I can't recommend Charmed Aroma enough. It's now my go-to for gifts and personal indulgences. Thank you for restoring my faith in scented candles with hidden treasures!