Users Voice for Chaupal

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Chaupal Overall rating
Customer Support
User Interface

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Review article published on: 31 Jul 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 5 1.8 4.6 3.4
Feb 2023 5 1.3 1.8 5 5 5
Mar 2023 5 1.2 5 5 5 5
Line Chart for Rating of peer stores

Detailed Chaupal Review by

Introduction is a leading online marketplace that offers a wide range of products and services to customers across India. The website was launched in 2019 and has since become a popular destination for online shoppers who are looking for affordable prices and a wide selection of products.

Pros and Cons

  • Wide variety of products
  • Competitive prices
  • Convenient platform for online shopping
  • Fast delivery
  • Some products may have limited stock and availability
  • Certain products may be priced higher compared to other online marketplaces

User Experience

The website is user-friendly and easy to navigate. Users can easily search for products using the search bar, browse through different categories or select from the featured products on the homepage. The checkout process is also simple and streamlined, ensuring a hassle-free shopping experience for customers.

Pricing and Value for Money offers competitive pricing for most of its products, making it an attractive option for budget-conscious shoppers. Although some products may be priced slightly higher compared to other online marketplaces, the convenience and reliability of the platform still make it a good value for money.


Some of the alternatives to include Amazon, Flipkart, Snapdeal and Paytm Mall. These online marketplaces offer similar services and products to customers, but may differ in terms of pricing, product selection, and user experience.

Customer Service has a dedicated customer support team that is available to assist customers with any queries or concerns. Users can contact the customer service team via phone, email, or through the online contact form on the website. The customer support team is knowledgeable and responsive, ensuring quick resolution of customer issues.

Product Quality and Selection offers a wide range of products across various categories such as electronics, home appliances, fashion, and groceries. The products are sourced from reputable brands and suppliers, ensuring high-quality and authenticity. The selection of products is also constantly updated, ensuring a wide variety of options for customers.

Website Usability

The website is well-designed and user-friendly, with a modern and clean interface. The various categories and products are easily accessible, and the website loads quickly, making browsing and shopping a seamless and enjoyable experience.

Returns and Exchanges has a hassle-free returns and exchange policy for customers who are not satisfied with their purchase. Users can return products within 7 days of delivery, provided they are in their original condition and packaging.

Promotions and Discounts offers regular promotions and discounts on various products, providing customers with additional savings on their purchases. Users can also take advantage of various deals and coupons that are available on the website and through various other online platforms.

Reputation has a good reputation among customers and is known for its reliable and convenient online shopping experience. The website has received positive reviews and ratings from customers across various online platforms, highlighting the quality and affordability of its products and services.

Payment Options offers multiple payment options, including credit/debit cards, net banking, UPI, and wallet payments. The platform uses secure payment gateways, ensuring safe and secure transactions for customers.

Loyalty Programs does not currently offer any loyalty programs for customers.

Customer Reviews

Customer reviews and ratings are available for most products on the website, allowing users to make informed purchasing decisions based on the experiences of other customers.

Community Involvement is actively involved in the community, with various initiatives and programs aimed at supporting local businesses and improving the lives of people in the region.

Shipping and Costs offers fast and reliable shipping across India, with most products delivered within 3-5 days of placing the order. Shipping costs vary depending on the product and location, with free shipping available for certain orders.

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