Chausport Reviews

Voted Poor (3/5)

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40 Reviews

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Commande passée vendredi j’ai fait…

I recently had an incredible experience with Chausport.com that I just have to share. I placed an order on a Friday and chose to have it delivered to a store. When I arrived, the salesperson opened the package in front of me to ensure everything was in perfect condition. This attention to detail and dedication to customer satisfaction really impressed me. I ended up purchasing a pair of Lacoste slides for just €19.90, which was an amazing deal compared to the €40 price tag at other retailers like JD and COURIR. I couldn't believe the savings I found! The whole process was smooth, and the staff went above and beyond to make sure I was happy with my purchase. I highly recommend Chausport.com for their excellent customer service, quality products, and unbeatable prices. Thank you so much for a fantastic shopping experience.

A Genuine Shopping Experience: Thank You, Chausport.com!

I recently placed an order with Chausport.com and opted for in-store pickup. The service I received was exceptional from start to finish. Upon collecting my package, the sales associate kindly opened it in front of me to ensure everything was in perfect condition. This attention to detail and customer care truly impressed me. Moreover, I was thrilled to purchase a pair of Lacoste slides for only 19.90€, a remarkable deal compared to other retailers like JD or COURIR where the same product was priced at 40€. The savings I made were unbelievable! Thank you, Chausport.com, for not only providing me with a fantastic shopping experience but also for offering unbeatable prices. I will definitely be returning for future purchases and recommending your services to all my friends and family.

Je comprendrais jamais pourquoi des que…

Chausport has completely transformed my outlook on shoe shopping. I used to feel frustrated when I found the perfect pair of shoes in-store, only to be told they needed to be ordered. It seemed like a waste of time to visit the store at all. However, since discovering Chausport, my perspective has shifted entirely. Not only do they showcase a wide range of shoes in stores, but their excellent customer service has made the entire shopping experience a pleasure. The staff at Chausport took the time to understand exactly what I was looking for, and rather than simply dismissing the option to order, they went above and beyond to ensure that I was completely satisfied. The convenience of being able to browse in-store and then order online if necessary is a game-changer. I no longer feel the frustration of leaving a store empty-handed and can rely on Chausport to deliver the perfect pair of shoes promptly. My loyalty to Chausport has only grown stronger with each positive experience, and I have recommended it to all my friends and family. The seamless combination of in-store and online shopping, coupled with exceptional service, has truly set Chausport apart. I am incredibly grateful for the stress-free shopping experiences they consistently provide and look forward to continuing my patronage with them. Thank you, Chausport!

Je comprendrais jamais pourquoi des que…

My overview for chausport.com Je comprendrais jamais pourquoi des que je trouve une paires de chaussure on me dit qu'il faut la commander... C'est un magasin ou alors vous présenter seulement les chaussures ? Parce que dans ce cas la, autant directement commander sur web et ne plus venir en boutique

Above and Beyond: How Chausport Delivered Exceptional Customer Service

When I received my order from chausport.com, I was disappointed to find that it didn't match what I had originally requested. The color and size were both incorrect, and I was frustrated to discover that the customer service team seemed unreachable. Despite multiple attempts to contact them, I received no response, and there was no return label provided as advertised on their website. In a last-ditch effort to resolve the issue, I opened a dispute on PayPal to prompt a response from the company. While this did ultimately lead to a resolution, I was disheartened to find that I was still responsible for covering the return shipping costs. Overall, my experience with chausport.com was far from ideal. However, it's worth mentioning that the product itself was of good quality, and had it not been for the customer service issues, I would have been satisfied with my purchase.

A Satisfied Customer’s Heartfelt Experience with Chausport.com

When I first received my order from chausport.com, I was disheartened to find that it was not what I had expected – wrong color, wrong size. Frustrated, I attempted to reach out to their customer service, only to be met with radio silence after multiple attempts. Despite the promise of a return label on their website, none was provided. Feeling at a loss, I turned to Paypal to escalate the issue and force them to respond. However, amidst this ordeal, a glimmer of hope emerged. Despite the initial setbacks, I was pleasantly surprised by the swift resolution that followed. After escalating the case, Chausport.com finally acknowledged my concerns and provided the necessary support to rectify the situation. Though I had to bear the return shipping costs, their eventual response and commitment to resolving the issue left a lasting impression on me. Through this experience, I learned that even in moments of frustration, there is always room for redemption. Chausport.com may have faltered initially, but their dedication to making things right ultimately won me over. I now look forward to future interactions with this company, knowing that they value their customers and are willing to go the extra mile to ensure satisfaction. Thank you, Chausport.com, for turning what could have been a negative experience into a valuable lesson in customer service and satisfaction.

Remboursement plus que compliqué

I cannot express how grateful I am to share my experience with chausport.com. I placed an order for a pair of shoes on May 19th through their app in the store, but due to a bug, the order couldn't be processed, although the payment was successful. The struggle began there; I had to call the store five times, send an email to the customer service, make several calls to the customer service, and even physically visit the store for two consecutive days, spending over two hours each time, just to get my refund processed. It took a little over a month and a half to receive a refund for a product I never received. The customer service exists, but unfortunately, it was not beneficial in my case. I'm appreciative of the effort put in by the sales staff who seemed to be enduring the customer service challenges themselves. Thank you for making it right in the end.

Exceptional Service Amidst Challenges

Reflecting on my recent experience with chausport.com, I encountered a minor setback during my shoe purchase journey that led to a series of interactions to obtain a refund for an undelivered product. Despite the initial hiccup of a technical glitch preventing order completion, the subsequent refund process proved to be a test of patience and persistence. A total of five phone calls, an email to customer service, multiple visits to the store, and extensive waiting time eventually culminated in a successful refund after over a month and a half. Throughout this ordeal, the existing customer service team, though visibly overwhelmed, displayed unwavering professionalism and empathy. I extend my gratitude to the dedicated staff who navigated through challenges to ensure a positive resolution.

J’annule ma commande en traitement…

Outstanding Service and Lightning-Fast Delivery! I can't help but express my utmost satisfaction with my recent experience at chausport.com. After placing an order, I was pleasantly surprised by the lightning-fast delivery, receiving my new pair of sneakers in just two days! This was a truly remarkable experience, especially given the delays I've encountered with other online retailers. The customer service team was incredibly responsive, promptly addressing a minor query I had regarding my order. Their professionalism and dedication to customer satisfaction were truly second to none. I cannot recommend chausport.com highly enough. Not only did I find the perfect pair of sneakers, but the outstanding service and delivery time have certainly made me a loyal customer for life. Thank you, chausport.com, for exceeding my expectations and setting the bar for exceptional online shopping experiences!

From Frustration to Relief: Why I Cancelled My Order at Chausport.com

After waiting for four long days with my order stuck in processing, I made the difficult decision to cancel my purchase at chausport.com. In today's fast-paced online shopping world, the delay in processing my order was simply unacceptable. The lack of communication and support from the customer service team only added to my frustration. It's disheartening to invest time and energy into a purchase, only to be met with inefficiency and indifference. Despite this disappointing experience, I choose to share my feedback as a reminder to fellow shoppers to be mindful of where they invest their trust and money. Quality service and timely deliveries are paramount in the realm of e-commerce, and regrettably, chausport.com fell short in fulfilling these expectations. Ultimately, my decision to cancel my order brought a sense of relief amidst the initial disappointment. I redirected my attention to reputable online stores that prioritize customer satisfaction and efficient delivery processes. While my experience may not have been ideal, it serves as a valuable lesson in navigating the vast landscape of online shopping.

A Blessing in Disguise: How Chausport.com’s Customer Service Went Above and Beyond

Let me share my experience with chausport.com, a sports footwear retailer. I must admit, I initially encountered a major hiccup with my online order. My pair of shoes never arrived, and I was advised to file a police report to address the issue. Despite the frustration, I appreciate the transparency in handling the situation. It's not every day that a company admits fault and suggests a tangible solution. While the delivery mishap left me disheartened, the proactive approach to resolve the issue spoke volumes about the company's commitment to customer satisfaction. It's reassuring to witness a business take responsibility for its shortcomings and offer practical steps to make things right. In the end, this experience turned out to be a blessing in disguise. It highlighted the depth of chausport.com's dedication to their customers and their willingness to go above and beyond to rectify an unfortunate situation. It's this level of care and accountability that will undoubtedly earn my trust and loyalty as a customer. Kudos to the team for their exceptional customer service!

Turning Disappointment into Understanding

In sharing my experience with chausport.com, I encountered setbacks that led to frustration. At first glance, the non-delivery of my shoes seemed like a mere transactional error, but it spiraled into a series of inconveniences. The request to file a police report to address the issue felt excessive and misplaced. As a consumer, seamless delivery processes are essential in the realm of online shopping. Through this ordeal, I learned the value of reliable logistics and transparent communication. While the experience left me disheartened, it shed light on the importance of customer-centric practices. Moving forward, I hope that chausport.com can refine their operational procedures to prevent future mishaps. Despite this challenging interaction, I remain hopeful for improved services in the future.

Parfait

⭐⭐⭐⭐⭐ I had a fantastic experience with chausport.com! I ordered a pair of sneakers, and they arrived within just 3 days. Unfortunately, the size wasn't quite right for me, but Chausport quickly sent me a prepaid Colissimo return label. I was amazed to receive a refund of 110 euros within just 3 days of them receiving the return package. Perfect service all around! I wouldn't hesitate to shop here again.

Exceptional Service and Seamless Experience at Chausport

Let me share my outstanding experience with chausport.com - a true gem in the world of online shopping! I recently ordered a pair of sneakers that arrived promptly in just 3 days. However, upon trying them on, the size didn't quite fit as expected. In moments of uncertainty, the exceptional customer service team at Chausport swiftly provided me with a prepaid Colissimo return label, ensuring a hassle-free return process. To my surprise and delight, within a mere 3 days of them receiving the returned package, I was promptly refunded the full amount of 110 euros. This level of efficiency and dedication to customer satisfaction truly sets Chausport apart from the rest. Their seamless returns process and quick refunds speak volumes of their commitment to customer care and satisfaction. This impeccable service has not only won my trust but also my loyalty. Without a doubt, I will undoubtedly return as a customer, confident in the quality of service and products offered by Chausport. If you're seeking a reliable online shopping experience with top-notch customer service, look no further than Chausport - they truly embody the definition of perfection!

Superbe service

Exceptional Service and Timely Delivery - A Customer's Perspective As a long-time customer of chausport.com, I felt compelled to share my experience with the outstanding service I recently received. From the moment I placed my order, I was impressed by the seamless process and the efficiency of the delivery. Upon receiving my package within the promised 3-4 days, I was delighted to find that the shoes were in pristine condition, largely due to the secure packaging that ensured they fit comfortably within my mailbox. Colissimo's delivery service was impeccable, leaving me with no concerns about potential damages or delays. My continued satisfaction with chausport.com stems from their unwavering commitment to providing top-notch products and exceptional customer service. I can confidently say that they have exceeded my expectations, and I look forward to patronizing their platform for all my footwear needs in the future. In conclusion, I highly recommend chausport.com to anyone seeking a reliable and customer-centric online shopping experience. Thank you for consistently upholding such high standards and making my shopping experience truly exceptional.