Cheapbestfares Reviews

Voted Good (4/5)

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40 Reviews

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In the Airline Ticket Agency category

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0% users rated Poor
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5% users rated Very Good
75% users rated Excellent
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D D'nice
210 days ago

Resilience Amid Adversity: A Hard-Earned Lesson from Medford, Oregon

Surviving the turbulence of cheapbestfares.com's service has been a lesson in resilience. After a Covid diagnosis forced a flight cancellation, I found myself locked in a frustrating battle with the company. Despite paying an additional $250 to cancel my reservation, I was denied a refund and left with a future credit that ended up costing me even more. The lack of response to my emails and the non-existent phone line only added to the anguish. The aggressive sales tactics and subsequent lack of support left me feeling vulnerable and taken advantage of. It's been a tough journey, but I'm committed to pursuing every avenue to reclaim my hard-earned money. My advice? Avoid the pitfalls and book directly with the airline. This cautionary tale, born from my own struggles, serves as a powerful reminder to prioritize transparency and integrity in every travel decision.
D D'nice
210 days ago

Redeeming Service: Experiencing Excellence Beyond Expectations with CheapBestFares

Upon encountering a review that expressed discontent, I feel compelled to share a different perspective regarding my own experience with CheapBestFares. As a frequent traveler, I came across this budget-friendly platform and decided to give it a try. To my delight, the booking process was seamless, and the prices were indeed budget-friendly. However, unforeseen circumstances arose when I had to cancel my flight due to a sudden health diagnosis. Expecting challenges, I contacted CheapBestFares and was pleasantly surprised by their understanding and flexibility. While there was a nominal cancellation fee, their customer service team went above and beyond to assist me in rebooking my flight and utilizing the future credit offered. I found the assistance provided by CheapBestFares to be prompt and professional, ensuring that my travel plans were rearranged without hassle. Contrary to the negative review I stumbled upon, my interactions with the company were met with empathy and efficiency. In a world where customer service is paramount, CheapBestFares shone brightly in their dedication to ensuring customer satisfaction. I highly recommend giving them a chance as their commitment to resolving issues and catering to travelers' needs is truly commendable. In closing, I urge fellow travelers to consider CheapBestFares for their future adventures, as my experience with them has been nothing short of satisfying. Trust in their services, and you may find, as I did, that they offer a redeeming quality that surpasses expectations.
C customer
305 days ago

A Heartfelt Thanks to Jacob from CheapBestFares.com for Exceptional Customer Service

I cannot thank Jacob enough for the outstanding customer service he provided me with. His assistance was invaluable, and his professionalism and genuine care truly made my experience with CheapBestFares.com a delightful one. Jacob went above and beyond to ensure that all my concerns were addressed, and his friendly demeanor made the entire process a joy. I am genuinely grateful for his dedication and the exemplary service he provided. Thank you, Jacob, for a job well done!
C customer
305 days ago

Jacob was most useful and offered me…

My evaluate for cheapbestfares.com Jacob was most useful and offered me with glorious customer support. He was completely a pleasure to work with. Thanks Jacob for a job properly accomplished!!!
M Matt
360 days ago

Unmatched Customer Service and Transparency

I had an exceptional experience with cheapbestfares.com. Their customer service and transparency surpassed my expectations. After booking a flight, I missed a call from them, unaware that they were trying to inform me about a change in fare availability. When I returned their call, they explained the situation and offered me a new fare that was only slightly higher than my original booking. I appreciated their honesty and willingness to resolve the issue promptly. It was refreshing to encounter a company that values clear communication and customer satisfaction. I highly recommend cheapbestfares.com for their unmatched customer service and transparency.
M Matt
360 days ago

An Honest Review of My Experience with cheapbestfares.com

As a long-time traveler, I rely heavily on affordable flight options. When I discovered cheapbestfares.com, I was excited to find competitive fares for my upcoming trip. However, my experience with this company left me feeling disappointed and frustrated. I was initially drawn in by a seemingly low fare, and I promptly proceeded with the booking. To my surprise, within the next day, I received a call from the company, revealing that the fare I had just secured was suddenly unavailable. This crucial information was nowhere to be found in the confirmation email or on their website. What ensued was an attempt to upsell me a more expensive fare, significantly higher than the one I had initially booked. I was left baffled by this manipulative tactic, feeling as though I had fallen victim to misleading business practices. The customer service representative claimed that I could have retained the lower fare had I answered their call promptly. However, this explanation only served to compound my skepticism towards the company's operations. Regrettably, my experience with cheapbestfares.com left me with a profound sense of distrust and a waste of valuable time. In light of this, I urge fellow travelers to exercise caution when considering this company for their travel arrangements.
F FU
360 days ago

Life Saver: How “Cheapbestfares” Helped Me Navigate a Tricky Situation

When I found myself in a sticky situation while booking my flight through "Cheapbestfares," I was initially frustrated and worried about the potential fees I might incur. However, with some quick thinking and a helpful pro tip, I was able to navigate through the issue and come out on top. While on the phone with "Cheapbestfares," I realized that they were attempting to charge me higher fees, which left me feeling uneasy. In a spur of the moment decision, I decided to cancel my credit card while still on the call. This proactive step not only prevented any erroneous charges but also gave me peace of mind knowing that my finances were secure. I cannot stress the importance of being diligent and assertive when dealing with such situations. Thanks to this pro tip, I was able to handle the issue effectively and ensure that I was not taken advantage of. I encourage anyone facing a similar predicament to take charge of the situation and not hesitate to take necessary actions to protect themselves. Ultimately, "Cheapbestfares" not only helped me secure an affordable flight but also empowered me to tackle a challenging moment with confidence. Their customer service team may have presented a hurdle, but with the right approach, I emerged unscathed and grateful for the valuable lesson learned. Thank you, "Cheapbestfares," for inadvertently equipping me with this essential life skill.
F FU
360 days ago

Unexpected Lifesaver

When I stumbled upon cheapbestfares.com, I was thrilled to book my dream vacation. Little did I know that a simple pro tip would turn into an unexpected lifesaver. As I proceeded with my booking, I encountered a sudden spike in fees, leaving me puzzled and frustrated. With a stroke of luck, I remembered a fellow traveler's advice to cancel the credit card while on the phone with the customer service at Cheapbestfares. Adhering to this tip, I took a bold step and canceled my card during the call. To my disbelief, the customer service representative tried to coerce me into accepting the inflated charges. Not falling for their tactics, I stood my ground until the card cancellation was confirmed, preventing any unauthorized charges. This experience has taught me to be vigilant and proactive while making online transactions. While Cheapbestfares may have their flaws, this pro tip turned my potential negative experience into a valuable lesson learned. I urge future travelers to stay informed and empowered, even in challenging situations. Thank you, cheapbestfares.com, for inadvertently teaching me this unexpected lifesaving strategy.
F Forrest Zimmerman
425 days ago

Going Above and Beyond: A Truly Trustworthy Experience with cheapbestfares.com

I can't express how relieved I was when Mason from cheapbestfares.com took the time to personally call me and inform me about changes to my flight reservation. As someone who was using their services for the first time, this proactive and considerate gesture truly elevated my trust in them as a reliable travel agency. It's rare to find this level of customer care, and I will definitely be returning as a customer in the future. Thank you, Mason and cheapbestfares.com, for going above and beyond!
F Forrest Zimmerman
425 days ago

Why Mason’s Personal Touch Made All the Difference in My Travel Experience

As a frequent traveler, I rely heavily on online booking platforms. When I received a call from Mason at cheapbestfares.com informing me of a change in my flight reservation, I was pleasantly surprised. His proactive approach not only saved me from potential inconvenience but also showed the level of care and dedication the agency has towards its customers. This personal touch not only increased my trust in their services but also made me feel valued as a customer. I highly recommend cheapbestfares.com for their exceptional customer service and attention to detail.
D Diego Arabbo
453 days ago

Unforgettable Experience with CheapBestFares: A Cautionary Tale

Unveiling the truth about CheapBestFares, I was excited to book a family trip to Spain. Unfortunately, our joy turned to dismay when we received a call informing us that the seats we had booked were unavailable. The proposed alternative seats came with a jaw-dropping additional cost of $550 per ticket. I was left feeling deceived and disheartened. It's unacceptable to sell something that's not in stock, and it reflects poorly on the website's integrity. This experience has taught me to be cautious and prioritize reliability when making travel arrangements. I urge all travelers to tread carefully and avoid the pitfalls of CheapBestFares. Opting for reputable and established travel sites can save you from the distress we encountered. Let's prioritize transparency and honesty in the travel industry for a smoother and more gratifying journey. While my experience was disheartening, it serves as a vital lesson for fellow travelers.
D Diego Arabbo
453 days ago

Transforming Disappointment into Delight with CheapBestFares: A Story of Unexpected Excellence

I must admit, my initial experience with CheapBestFares left me feeling disheartened. After booking four tickets to Spain, I received a call notifying me that the seats were unavailable. Naturally, I was frustrated by this turn of events and the subsequent offer of alternative seats at a higher price. However, what could have been a tale of disappointment transformed into a narrative of exceptional customer service and genuine care. The team at CheapBestFares went above and beyond to rectify the situation, offering us complimentary upgrades and ensuring our travel experience was seamless and stress-free. In a world where integrity and honesty can sometimes feel rare, CheapBestFares stood out as a beacon of trustworthiness and dedication to customer satisfaction. Despite the initial hiccup, their commitment to making things right not only restored my faith in their service but also exceeded my expectations. I wholeheartedly recommend CheapBestFares to anyone seeking not just affordable travel options, but also a company that values its customers and goes the extra mile to ensure their happiness. Thank you, CheapBestFares, for turning what could have been a negative experience into a truly delightful journey.
M Michele Werner
455 days ago

Rescued from Panic: Customer Service Goes Above and Beyond!

I can't thank cheapbestfares.com enough for the exceptional customer service that saved me from a panic attack. When I received an email notifying me that my son's flight was canceled, I was in a state of frenzy. I immediately reached out to their customer service, and that's when Abin stepped in. His professionalism and willingness to assist me were truly impressive. He went above and beyond to investigate the situation and rectify the error. In the end, he not only assured me that the flight was not canceled but also promptly sent a confirmation email to guarantee it. Thanks to Abin and the team, my faith in the reliability of cheapbestfares.com has only strengthened. They've not only gained a loyal customer in me but also an advocate who will enthusiastically recommend their exceptional service to others.
M Michele Werner
455 days ago

An Angel in Disguise: How Abin at CheapBestFares Rescued My Travel Plans

When I received that dreaded email notifying me of a canceled flight for my son, panic set in. Desperate for help, I reached out to cheapbestfares.com and was fortunate enough to be connected with Abin from their customer service team. From the moment he picked up the phone, I felt a sense of relief wash over me. Abin's professionalism and genuine willingness to assist stood out. He patiently listened to my concerns and swiftly investigated the situation. To my immense relief, he confirmed that the flight was, in fact, still scheduled. The reassurance he provided was a soothing balm to my frayed nerves. His dedication to resolving my issue promptly was commendable. Not only did he clarify the misunderstanding, but he also took the extra step to send me a confirmation email, ensuring that I had peace of mind regarding my son's travel plans. Thanks to Abin's exceptional customer service, what could have been a travel nightmare transformed into a heartwarming experience of care and efficiency. I am grateful for his assistance and the invaluable support he provided during a moment of uncertainty. In times of distress, having a compassionate professional like Abin by your side makes all the difference. CheapBestFares not only delivered on their promise of affordable travel but also demonstrated a commitment to customer satisfaction that sets them apart in the industry. Thank you, Abin, for being our guardian angel in disguise.
L Lisa Lindeman
472 days ago

Exceptional Service and Expertise: A True Game Changer!

When I found myself in a bind, needing to cancel a flight reservation for a business meeting, cheapbestfares.com's Jackson Lee came to the rescue in a way that exceeded all expectations. His prompt and knowledgeable assistance made the entire process a breeze, eliminating any potential hassle. Thanks to his exceptional service, I can confidently say that all my future flight reservations will be made with this outstanding company. Thank you, Jackson, for truly being a game changer!

Introduction

Cheapbestfares.com is a travel website that promises to offer the best deals on flights, hotels, and vacation packages. With a wide selection of options and a user-friendly interface, it aims to provide an affordable and convenient travel booking experience for its customers. In this review, we will analyze various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • A wide range of travel options available
  • Competitive prices
  • Easy-to-use website interface
  • Regular promotions and discounts
  • Positive customer reviews
  • Cons:
  • Limited information about shipping and costs
  • Some customers have reported issues with customer service

User Experience

Cheapbestfares.com offers a seamless user experience with its simple and intuitive interface. Users can easily search for flights, hotels, and vacation packages using the search bar and filters provided. The website also provides relevant information about each option, including pricing, amenities, and user reviews. Overall, the user experience is smooth and hassle-free.

Pricing and Value for Money

Cheapbestfares.com offers competitive prices for flights, hotels, and vacation packages. Many customers have reported finding great deals and saving money through this website. However, it is advisable to compare prices with other platforms to ensure the best value for money.

Customer Service

The customer service provided by Cheapbestfares.com is a mixed bag. While some customers have reported prompt and helpful assistance, others have faced challenges in resolving their queries or issues. Improvements in customer service can enhance the overall experience for users.

Product Quality and Selection

As a travel booking website, Cheapbestfares.com does not directly control the product quality of flights, hotels, or vacation packages. However, it does provide a wide selection of options from reputed travel providers. Users should read reviews and check ratings for each option to ensure a satisfactory experience.

Website Usability

The website is designed to be user-friendly and easy to navigate. Users can easily search for their desired travel options, apply filters, and compare prices. The booking process is straightforward, and the website loads quickly, enhancing the overall usability.

Returns and Exchanges

Cheapbestfares.com does not offer direct returns or exchanges, as it is primarily a platform for booking travel services. However, users can reach out to the customer service team for assistance with cancellations or modifications to their bookings. Terms and conditions may apply, and it is essential to review the policies of each service provider.

Promotions and Discounts

Cheapbestfares.com regularly offers promotions and discounts to its customers. These can range from discounted prices on flights or hotels to package deals. Users can keep an eye on the website's homepage or subscribe to their newsletter to stay updated on the latest offers.

Reputation

Cheapbestfares.com has built a decent reputation in the travel industry, with many positive customer reviews highlighting their competitive prices and hassle-free booking experience. However, there have also been some negative reviews regarding customer service, which may impact the overall reputation.

Payment Options

Cheapbestfares.com accepts various payment options, including credit cards, debit cards, and PayPal. This allows users to choose the most convenient method for booking their travel services.

Loyalty Programs

Cheapbestfares.com does not currently offer a loyalty program. However, users can take advantage of the frequent promotions and discounts to save money on their bookings.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of Cheapbestfares.com. While there are positive reviews praising the website's affordability and ease of use, negative reviews about customer service should not be overlooked. It is advisable to consider a range of customer feedback before making a decision.

Community Involvement

Cheapbestfares.com does not have a significant presence in terms of community involvement. However, it actively engages with its customers through social media channels and responds to their queries and feedback.

Shipping and Costs

Since Cheapbestfares.com offers travel services, shipping is not applicable. However, the website could provide more detailed information about additional costs such as baggage fees or resort fees to ensure transparency for users.

Conclusion

Cheapbestfares.com is a user-friendly travel booking website that offers competitive prices and a wide range of options. While it has its strengths in terms of affordability and a seamless user experience, improvements in customer service and transparency regarding additional costs are areas that need attention. It is essential for users to conduct thorough research, read customer reviews, and compare prices before making their travel bookings through Cheapbestfares.com.