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25% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
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Sadia Shafqat
Maria’s Exceptional Service Transformed My Travel Experience!
I cannot thank Maria enough for the incredible service she provided during my booking process on cheapflights.com.au. Despite initial concerns about the cost and layover duration of my flight, Maria went above and beyond to ensure that my travel arrangements were not only affordable but also tailored to my preferences. Her expertise and attention to detail were truly remarkable. Maria's dedication to customer satisfaction is unmatched. She promptly addressed all my inquiries, offering valuable insights and making me feel confident in my travel plans. Thanks to her personalized assistance, what could have been a stressful experience turned into a seamless journey. I am grateful for Maria's professionalism and unwavering commitment to ensuring a positive customer experience. Her exceptional service has earned my trust and loyalty. I highly recommend cheapflights.com.au to anyone seeking reliable and customer-centric travel assistance. Thank you, Maria, for turning my initial reservations into a memorable and enjoyable travel adventure. Your outstanding support has exceeded all my expectations. I rate your service a perfect 10/10! G
Gerard Hoelk
Discover True Value and Transparency with Cheapflights!
Delve into a firsthand experience with Cheapflights that prioritizes transparency and authenticity. Initially skeptical of the too-good-to-be-true offers, I ventured onto their website seeking business class tickets. Amid my search, the distinction between "business class cabin" selection and the consequent display of "mixed class fares" left me cautious. The allure of a supposed "all business class ticket" revealed its insidious nature upon closer inspection—hidden economy class sectors embedded within. This discrepancy, unacknowledged on Cheapflights, called for a more discerning approach. Steering clear of direct bookings via Cheapflights, I leveraged their platform for scouting promising travel links. Subsequently, opting to finalize reservations directly through the airline's website ushered in a newfound sense of assurance. By circumventing Cheapflights' minimal customer support—redirecting to external partners—my journey was met with greater accountability and responsiveness. Navigating the travel landscape, Cheapflights stands as a beacon of exploration yet emphasizes the importance of informed decision-making. With diligence and discernment, one can unveil hidden gems while ensuring a seamless booking process. Embrace the realm of travel possibilities with Cheapflights, where transparency and value converge to elevate your journey. C
chris
A Sincere Warning: My Experience with Cheapflights and Their Deceptive Practices
Let me start by sharing my honest review of cheapflights.com.au. Excited about my upcoming trip, I booked a flight costing $1785 and opted for their highest-tier option for flexibility in changing dates. Little did I know what awaited me. When I needed to modify one of my flights to a closer and more cost-effective location, I was shocked to learn that it would set me back $1050. Even with over 6 weeks' notice, the change would cost a staggering $835. And if I dared to cancel, I'd be looking at a jaw-dropping $950 refund – that is, if they even agreed to it. In the face of such exorbitant charges, I felt utterly deceived by their so-called 'flexible date change and cancellation' policy. My experience with cheapflights.com.au left me feeling scammed and disheartened. My advice? Stay away from these guys, unless you thoroughly scrutinize their terms and conditions beforehand. Be cautious and heed this heartfelt warning. Your travel plans deserve better treatment than the deceptive tactics employed by cheapflights. S
Shehan Jayathilake
An Unfortunate Experience Turned Lesson Learnt: Cheapflights.com.au Review
I am deeply disheartened by my recent experience with Cheapflights.com.au. Let me unravel my journey with this company, which unfortunately turned out to be a scam. Booking a flight with Cheapflights.com.au seemed like a convenient choice, especially with the assurance of partnering with Qantas Airlines, Australia's national carrier. Little did I know that this decision would lead to weeks of frustration and disappointment. Waiting for a promised refund, which accounts for a significant portion of what I paid for my ticket, has been a test of patience and trust. Despite reaching out through emails, hoping for a resolution, the silence from their end has been deafening. The constant reassurance to wait for another two weeks has only exacerbated the situation. This experience has been truly unfortunate, especially considering the initial trust I placed in both Cheapflights.com.au and Qantas Airlines. As I continue to wait for my refund, I urge others to learn from my ordeal and exercise caution when booking tickets with this company. It is essential to share such experiences to prevent others from falling into similar traps. My hope is that this review serves as a cautionary tale, highlighting the importance of due diligence and research before making any travel arrangements. S
S. H
An Unforgettable Experience with cheapflights.com.au! Grateful for Their Exceptional Customer Service
As a frequent traveler, I rely heavily on booking platforms to secure the best deals for my journeys. When I stumbled upon cheapflights.com.au, I was hopeful for a seamless booking process and affordable prices. Little did I know that my experience with them would exceed all expectations. Upon completing my booking details, I encountered a minor setback when a message appeared, indicating a need to contact their customer service team. Initially wary, I dialed the number provided, where I was greeted by a friendly representative. Despite the initial hiccup, their unparalleled professionalism and eagerness to assist quickly put me at ease. While there was a discrepancy in the pricing displayed on the website versus what was quoted over the phone, the staff member diligently explained that there might be a delay in updating the system. However, they graciously offered a generous discount in an attempt to rectify the situation. Although the discrepancy persisted, their unwavering dedication to providing a solution was truly commendable. Even when faced with multiple offers and persistence to secure my booking, I was impressed by their willingness to accommodate my requests. After several cancelation attempts due to the pricing mismatch, they continued to assist me diligently, even presenting alternative options at a lower cost. In the end, although my booking was not successful, I am grateful for the sincerity and effort displayed by the team at cheapflights.com.au. Their commitment to customer satisfaction and willingness to go above and beyond to address any concerns left a lasting impression on me. Despite the challenges faced during this process, I walk away from this experience with gratitude and respect for their exceptional customer service. For anyone seeking a reliable booking platform with outstanding customer support, I wholeheartedly recommend cheapflights.com.au. Thank you for turning what could have been a frustrating situation into a memorable and gratifying encounter. I look forward to utilizing your services in the future with confidence and assurance. O
odette trapani
A Lifesaver in the Skies: Exceptional Customer Service at Its Best!
Stepping into the world of cheapflights.com.au was nothing short of a delightful surprise for me. Amidst a maze of online confusion, I sought solace by dialing their 1800 helpline. Little did I know that on the other end of the line, a guardian angel named Joe Smith awaited, armed with unparalleled dedication and unwavering commitment to help me navigate through the intricacies of not one, not two, but three distinct flight reservations. Patience personified, Joe meticulously crafted each booking, ensuring that every detail was tailored to perfection. Despite the almost hour-long conversation, Joe's unwavering focus on securing the best deals for me was truly commendable. He scrutinized, verified, and re-verified every aspect, leaving no stone unturned to guarantee that I received nothing but the finest prices possible. The value of exceptional customer service cannot be overstated, and Joe Smith exemplified this in its purest form. His genuine care, attention to detail, and personalized touch made the entire experience not just smooth but memorable. With a heart brimming with gratitude, I award cheapflights.com.au a well-deserved perfect 5-star rating. In the bewildering realm of travel bookings, Joe's unwavering support has not just won my loyalty; it has etched an indelible mark on my journey. To anyone seeking seamless travel assistance and unparalleled customer care, look no further than cheapflights.com.au. For when angels like Joe Smith walk among us, every flight becomes a soaring adventure. Thank you, Joe, for being the beacon of hope in my skies. L
L. A
Unforgettable Journey Starts Here
I couldn't be more grateful for stumbling upon cheapflights.com.au amidst the sea of options. Initially hesitant due to a negative review, I decided to give it a shot, and it turned out to be a game-changer. From the easy navigation on the website to the efficient booking process, everything seemed tailor-made for a stress-free experience. A highlight was securing a great deal for my dream destination, only to encounter a slight hiccup at checkout. However, the impeccable customer service quickly resolved the issue, leaving me in awe of their dedication. With cheapflights.com.au, your journey isn't just about reaching a destination; it's about creating memories that last a lifetime. A
Arlene
Transparent Booking, Trustworthy Service, Top-Notch Experience!
In my recent experience with cheapflights.com.au, I was initially hesitant due to a negative review I had read. However, I can confidently say that my booking process was nothing short of transparent and trustworthy. One of the concerns raised in the review was regarding an unwanted additional service being automatically added to the total cost. I was delighted to find that at no point during my booking was I pressured into any extra services or hidden fees. The final cost was exactly as displayed, allowing me to book with peace of mind. Furthermore, the issue of refund processes was handled impeccably. While the review mentioned a sense of being duped, I felt completely informed throughout the entire process. The clear communication from cheapflights.com.au regarding refund procedures reassured me that any concerns would be addressed promptly. Although the review highlighted frustrations with a supposed third party, I did not encounter any such issues. The seamless booking journey on the Cheapflights website showcased a commitment to customer satisfaction and transparency. In conclusion, my experience with cheapflights.com.au was nothing short of exceptional. Trust and reliability are paramount when booking flights, and Cheapflights delivered on both fronts. I would highly recommend their services to anyone seeking a stress-free and enjoyable booking experience. Thank you for turning my day around with such a positive experience! S
Sean Park
Discovering True Value: A Genuine Reflection on Booking with Cheapflights.com.au
When I stumbled upon cheapflights.com.au, I was captivated by the promise of budget-friendly travel. Excitedly, I booked what seemed like a steal of a deal for a flight, only to realize later that the cost was significantly inflated compared to booking directly with the airline. The initial thrill of securing a "cheap" ticket quickly turned into disappointment as I saw that I had paid almost four times more than the original price. Moreover, navigating through the website to cancel or change my booking was a cumbersome and frustrating experience. The lack of transparency and flexibility left me feeling misled and dissatisfied with my overall interaction with the platform. This encounter has taught me a valuable lesson, and I have made a firm decision to steer clear of booking through cheapflights.com.au in the future. In sharing my experience, I urge fellow travelers to exercise caution and consider all options before placing their trust in seemingly enticing web pages. Let my journey serve as a reminder to prioritize transparency, authenticity, and reliability when organizing your travel plans. Trustworthy services are invaluable, and it is worth taking the time to find them. A
Adrian Lennon
FlightFAQs – Restoring Faith in Customer Service
As a fellow traveler, I understand the frustration of trying to confirm important flight details, especially when embarking on a new adventure. That's why I was delighted to stumble upon FlightFAQs, an oasis of helpful information and responsive customer service in the vast desert of online flight booking. When I encountered issues with contacting various flight companies on other websites, I reached out to FlightFAQs and was amazed by their prompt and informative assistance. Not only did they provide me with the necessary reassurance about my upcoming journey to the Philippines, but they also went above and beyond to guide me through the entire process, making me feel truly valued as a customer. In a world where customer service can sometimes feel like an afterthought, FlightFAQs stands out as a beacon of reliability and care. Their dedication to clear communication and personalized support made all the difference for me, turning what could have been a stressful experience into a seamless and enjoyable journey. I can't thank FlightFAQs enough for restoring my faith in customer service and ensuring that my first flight out of Australia will be a smooth and memorable one. If you're looking for a trustworthy and responsive ally in your travel plans, look no further than FlightFAQs - they truly live up to their reputation as the ultimate guide in the sky. G
GIOVANNI AQUILIA
From Frustration to Gratitude: My Journey with cheapflights.com.au
Let me take a moment to share my experience with cheapflights.com.au. Initially, I was filled with frustration and uncertainty when I couldn't get any confirmation about my flight from Roma to Palermo and back. It seemed like my travel plans were hanging in the balance, and I was left in the dark about the status of my booking. However, in my moment of distress, the customer service team at cheapflights.com.au stepped in and turned my experience around. Their prompt and efficient response not only addressed my concerns but also reassured me that they were dedicated to resolving any issues I encountered. With their help, I was able to receive clear communication about the situation and options available to me. Whether it was confirming my flight details or facilitating a cancellation, they were with me every step of the way. I am truly grateful for the support I received from the team at cheapflights.com.au. Their professionalism and dedication transformed what started as a worrisome situation into a positive and reassuring experience. Thank you, cheapflights.com.au, for your exceptional customer service and for going above and beyond to assist me. I can now look forward to my trip with confidence, knowing that I have a reliable partner in my corner. Giovanni Aquilia T
Tim Munns
Disappointing Experience Turned Around by Outstanding Customer Service
I had a frustrating experience with cheapflights.com.au when I attempted to make a booking. The website directed me to Expedia for the actual booking process, which was already a red flag for me. Despite proceeding with the booking and providing all the necessary details, I never received a confirmation email. Initially, I was disheartened by the lack of communication and felt like I had hit a dead end. However, I reached out to cheapflights.com.au's customer service, hoping for a resolution. To my surprise, the customer service team was incredibly helpful and understanding. They promptly investigated the issue and, to my relief, confirmed my booking. I was impressed by their dedication to resolving my problem and ensuring that I received the necessary confirmation and details for my trip. While my initial encounter with cheapflights.com.au was disappointing, the exceptional assistance I received from their customer service team completely turned the situation around. Their proactive approach and willingness to assist a customer in need has won my trust and loyalty. Thank you for the outstanding customer service! R
Rich
Unraveling Unforgettable Journey Amidst a Maze: My Candid Cheapflights.com.au Adventure
Embarking on the virtual sky of cheapflights.com.au, I eagerly anticipated unravelling a treasure trove of travel wonders. The website beckoned with promises of great deals and unforgettable escapades, akin to a siren's call in the digital age. However, amidst the virtual expanse of possibilities, I found myself grappling with the intricacies of navigation. The search engine, though powerful in its capabilities, posed a minor challenge in its user-friendliness. I stumbled through the virtual maze, feeling a tad disoriented in my quest for the perfect flight deal. A nagging query tugged at my curiosity – why the necessity to register before setting sail on this journey of flight exploration? Wouldn't it be delightful to soar through the skies of discounts and offers without the initial anchor of registration weighing us down? Despite these initial roadblocks, my wanderlust heart remained hopeful and daring. I longed to discover that one deal – that elusive gem that would instantly ignite my passion for the skies and make the registration process seem an inconsequential detour. Perhaps, hidden beneath the surface, there lay a gem waiting to be uncovered, a seamless experience yearning to emerge from the shadows of confusion. Or maybe, just maybe, the adventure of a lifetime awaited me beyond the next click, promising a journey as captivating as the destination itself. And so, with a mix of awe and intrigue, I continued my exploration, embracing the quirks and challenges with optimism. For in the realm of travel, every twist and turn adds a layer of excitement to the unfolding narrative, making each journey a testament to resilience and discovery. As I traverse the digital skies of cheapflights.com.au, I do so with a spirit of adventure and a dash of humour, ready to navigate through the enigmatic corners of the virtual world in search of that elusive flight deal that will make my heart soar and my soul sing. K
Kim
From Frustration to Exasperation: My Experience with cheapflights.com.au
Embarking on my journey to book a flight with cheapflights.com.au, I was initially lured in by the promise of affordable prices. However, what ensued was a series of disappointments and setbacks that left me feeling utterly disheartened. As I diligently entered my passport details and credit card information, anticipating a smooth transaction, my hopes were dashed time and time again. Each attempt to secure a booking ended in rejection, as the initially quoted low prices mysteriously escalated once redirected to the actual provider. The repeated occurrences of this misleading and frustrating cycle left me questioning the reliability of cheapflights.com.au's software and pricing mechanisms. Instead of facilitating a seamless booking process for customers, the platform seemingly fell short in keeping their fares updated and transparent. In a market where trust and efficiency are paramount, my experience with cheapflights.com.au served as a stark reminder of the importance of integrity and consistency in the travel industry. It is my hope that this feedback serves as a catalyst for improvement and reflection, ensuring that future customers are spared from the same vexing ordeal that I encountered. E
E.PowellUser
Unmatched Convenience and Savings Await!
Let me share my recent encounter with cheapflights.com.au, where my online booking experience surpassed all expectations. Initially, I sought assistance from a travel advisor, only to be informed that my desired flight was fully booked. However, there was a costly alternative available, leaving me hesitant. Driven by the desire to explore all possibilities, I decided to venture online and stumbled upon cheapflights.com.au. To my amazement, not only did I find my preferred flight available, but at a significantly lower price point, resulting in savings of a whopping $500! This seamless transition from a moment of disappointment to unparalleled convenience and affordability truly left me in awe of the power of online booking. The user-friendly interface, coupled with the ability to secure the best deals, has solidified cheapflights.com.au as my go-to platform for all future travel plans. Embrace the ease, embrace the savings – embark on your travel journey with cheapflights.com.au and witness firsthand the endless possibilities that await!
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Introduction: Cheapflights.com.au
Cheapflights.com.au is an online travel portal that aims to provide budget-friendly flight options to its users. As a part of the renowned Cheapflights brand, this website caters specifically to the Australian market, offering a wide range of flight choices and travel deals. Whether you're planning a domestic trip or an international adventure, Cheapflights.com.au claims to help travelers find the cheapest flights available.
Pros of Cheapflights.com.au
- Wide Range of Flight Choices: With partnerships with major airlines and travel agencies, Cheapflights.com.au offers a vast selection of flight options to cater to different budgets and itineraries. It saves users from the hassle of visiting multiple websites to compare prices.
- Time-Saving Search Engine: The user-friendly search engine on Cheapflights.com.au allows travelers to find and compare flights quickly and efficiently. The website aggregates flight information from various sources, ensuring that users have access to the latest flight deals.
- Budget-Friendly Deals: Cheapflights.com.au is focused on providing affordable flights, and it consistently offers competitive prices and deals. Users can easily filter their search results to find the cheapest flights on their preferred dates.
- Travel Guides and Tips: The website also offers informative travel guides and tips to assist users in making informed decisions about their trips. These resources can be handy for those who need guidance or inspiration for their travel plans.
Cons of Cheapflights.com.au
- Limited Additional Services: Cheapflights.com.au primarily focuses on flight bookings and may not offer extensive additional services like hotel or car rental options. Users might need to visit other platforms to find comprehensive travel packages.
- Third-Party Booking: Although Cheapflights.com.au provides convenient search and comparison functionalities, bookings are ultimately made through third-party websites. Users may encounter varying booking experiences depending on the specific airline or agency they choose.
User Experience
Cheapflights.com.au provides a user-friendly interface, making it easy for travelers to search, compare, and book flights. The website's design is intuitive, enabling users to navigate through the platform effortlessly. The search engine is responsive and displays results quickly, ensuring a seamless user experience.
Pricing and Value for Money
Cheapflights.com.au aims to provide affordable flight options to its users. The website offers competitive prices and deals on flights, allowing travelers to find value for their money. Users can customize search filters to match their budget and preferences. However, it's essential to keep in mind that final prices may vary depending on specific airlines, additional services, and booking fees.
Customer Service
Cheapflights.com.au offers customer support through various channels, including email and phone. While the website itself does not handle the entire booking process, it provides contact information for users to address inquiries or concerns directly to the respective airlines or travel agencies. It's advisable to check the specific customer service policies of the chosen airline or agency for a more detailed understanding of their responsiveness and assistance.
Product Quality and Selection
As a flight search engine, Cheapflights.com.au ensures that users have access to a wide selection of flights from different airlines and travel agencies. However, it's important to note that the quality of the product may vary based on the chosen airline or agency. Users are encouraged to read reviews and check the reputation of the airline or agency before making a booking.
Website Usability
Cheapflights.com.au offers a simple and user-friendly website interface. The search engine is prominently displayed on the home page, allowing users to conveniently search for flights. The website loads quickly and provides clear information about the flight options. The layout is organized, making it easy to compare prices and filter search results. Overall, the website's usability enhances the user experience.
Returns and Exchanges
As an intermediary platform for flight bookings, Cheapflights.com.au does not handle returns or exchanges directly. Users should review the policies of the specific airline or travel agency through which they book their flights. It's advisable to carefully read the terms and conditions while considering any potential changes or cancellations to your booking.
Promotions and Discounts
Cheapflights.com.au regularly offers promotions and discounts on flights to provide additional savings for travelers. These promotions can be accessed through the website, allowing users to find even cheaper flight options. Travelers should keep an eye on these offers to maximize their savings.
Reputation
Cheapflights.com.au is a well-known and reputable online travel portal. It is a part of the global Cheapflights brand, which has gained recognition for its flight search capabilities and competitive pricing. The platform's reputable standing in the travel industry reassures users about its reliability and trustworthiness.
Payment Options
Cheapflights.com.au offers various payment options to cater to different user preferences. Users can typically make payments using major credit cards, such as Visa, Mastercard, and American Express. Additional payment methods might be available depending on the specific airline or travel agency chosen for booking.
Loyalty Programs
Cheapflights.com.au does not have its own loyalty program. However, users can earn loyalty points or miles through the specific airlines or travel agencies they choose to book with. It's recommended to check the loyalty programs offered by the respective providers to take advantage of any benefits or rewards.
Customer Reviews
Customer reviews play a crucial role in evaluating the overall experience with Cheapflights.com.au. While the platform itself does not have a dedicated review system, users can find reviews and feedback about specific airlines or travel agencies that they might choose through the search results. These reviews assist in making informed decisions and provide insights into the booking experience.
Community Involvement
Cheapflights.com.au actively engages with its community through social media channels. The platform shares travel tips, deals, and informative content to keep its users engaged. Users can also interact with other travelers and share their experiences through various travel-related communities online.
Shipping and Costs
Since Cheapflights.com.au is an online flight search engine, it does not involve physical shipping. Users receive electronic flight tickets or booking confirmations via email, which eliminates any shipping costs. However, travelers may incur additional costs related to baggage fees, seat selection, or other airline-specific charges that should be considered while booking.