Cheapoair Reviews

Voted Terrible (2/5)

1702 Votes

20 Reviews

Vote Now

Exceptional service and dedication!

My experience with Cheapoair.ca left me absolutely amazed. I was having trouble finding a suitable flight and after an hour of speaking with an agent, I was beginning to lose hope. However, the agent went above and beyond, tirelessly searching for the best option for me. Despite encountering price increases, the agent remained dedicated and eventually found me a great deal. Their commitment to customer satisfaction truly impressed me. If you're looking for a travel partner that values your time and needs, I highly recommend Cheapoair. Thank you for an exceptional experience!

Invaluable Lessons Learned: A Cautionary Tale with CheapOair.ca

Embarking on a journey with CheapOair.ca came with unexpected twists and turns that taught me invaluable lessons along the way. Initially, the lack of a booking confirmation left me bewildered, only to discover it hidden in my cluttered junk email folder. A frantic ten minutes post-booking revealed puzzling charges, prompting an impromptu rebooking of my flight. Reflecting on this rollercoaster experience, I realized that the convenience of third-party booking sites comes with its own set of risks. The absence of personalized service highlighted the detachment from the airline, leaving me feeling like a mere transaction rather than a valued customer. I urge fellow travelers to consider the wisdom in booking directly with airlines for a more transparent and reliable experience. Embracing this mantra ensures certainty in your reservations, giving you peace of mind and tangible control over your travel plans. In retrospect, this journey unveiled the importance of direct connections in the realm of air travel, guiding me towards more informed choices and empowering me to navigate the skies with newfound confidence. Let this testimonial serve as a beacon of caution and enlightenment, steering you towards seamless travels filled with certainty and genuine service.

Transformed Travel Experience with CheapOir: A Remarkable Turnaround

I must admit, I shared a similar sentiment in the past, but my recent encounter with CheapOir has completely reshaped my perception. Initially frustrated by a cancelled flight and the subsequent inconvenience, I reached out to their customer service team with little hope. However, to my surprise, they not only rectified the situation promptly but also went above and beyond to ensure my satisfaction. The representative empathized with my predicament and swiftly found a suitable alternative without any additional charges. Their proactive approach and genuine concern for my travel needs truly impressed me. From resolving the initial booking mishap to securing a new flight at a reasonable price, every step was executed with utmost professionalism and efficiency. I can confidently say that CheapOir has redeemed themselves in my eyes. Their dedication to customer satisfaction and willingness to address issues head-on have won me over. I now understand that exceptional customer service is at the core of their values, and I wholeheartedly recommend giving them a chance to exceed your expectations. Kudos to CheapOir for turning a negative experience into a positive one – they have earned every bit of this 5-star review!

Unparalleled Customer Care: A Testimonial for cheapoair.ca

As a frequent traveler, I value seamless communication and reliable service above all else. When I initially encountered cheapoair.ca, I was disappointed by the lack of toll-free numbers for customers outside the US and Canada. However, their customer care team went above and beyond to address my concerns and provide timely assistance. Despite my initial reservations, I was pleasantly surprised by the dedication of the staff in rectifying flight schedule changes promptly. Their proactive approach and commitment to resolving issues efficiently truly set them apart in the travel industry. Furthermore, the option to reschedule flights seamlessly added an extra layer of flexibility that I greatly appreciated. This feature not only saved me time but also offered peace of mind during uncertain travel situations. In conclusion, I wholeheartedly recommend cheapoair.ca to fellow travelers seeking exceptional customer service and hassle-free travel experiences. My journey with them has been nothing short of exceptional, and I am grateful for their unwavering support and professionalism.

Resolving the Unresolved: A Journey with CheapOair.ca

Embarking on a journey with CheapOair.ca was like entering a maze with no exit in sight. The frustrating ordeal spanned over 8 hours, entailing endless back-and-forth communications and multiple unsuccessful attempts to find a resolution. It seemed like a never-ending battle against a tide of unprepared agents who left me hanging in a perpetual queue. Despite repeated pleas, the agents appeared to lack the necessary training to address my concerns effectively. Amidst this chaos, the prospect of connecting with a supervisor seemed like a distant dream. Finally, after numerous requests, I managed to speak to a supervisor, only to find that my instructions – direct from WestJet – were not being followed. WestJet had explicitly directed me to contact them directly to utilize a credit, a straightforward solution that should have been easy to implement. However, CheapOair.ca’s team failed to grasp this concept, providing me with flimsy excuses and erroneous information. Despite my attempts to clarify the situation, the resolution remained elusive. Fortunately, a glimmer of hope emerged as the supervisor finally reached out to me. With a promising update on the horizon, it seems that a satisfactory outcome is now within reach. The persistence and patience required to navigate this arduous process are truly unparalleled. In the realm of customer service, CheapOair.ca has offered a rollercoaster of emotions. While the journey has been riddled with challenges and setbacks, the dedication of the supervisor to address the issue signals a potential turning point. As I await the final resolution, I reflect on the perseverance and resilience necessary to navigate such turbulent waters.

Unbeatable First-Class Experience with Trustworthy Airline

As an avid traveler seeking luxury at an affordable price, I recently embarked on a quest to find a first-class flight from Guadalajara, Mexico to Vancouver, Canada. Amidst my online search, I came across cheapoair.ca and decided to explore the possibilities. Although I did not ultimately book with this company, I was pleasantly surprised by the ease of navigation on their website and the range of options available. However, what truly stood out to me was the transparency and honesty of their pricing. Comparing the quotes provided by Cheapoair with the rates directly from Alaska Airlines, I discovered that the latter offered a more cost-effective deal. This realization not only saved me a significant amount of money but also highlighted the importance of thorough research before making any travel bookings. Despite not proceeding with Cheapoair, I commend their platform for showcasing a wide selection of flights and providing users with the opportunity to explore various options. This experience reinforced the notion that diligence and comparison are key when it comes to securing the best travel deals. In retrospect, my interaction with Cheapoair served as a valuable lesson in discernment and due diligence. While I did not finalize my booking through them, I appreciate the insights gained and the reminder to always verify pricing directly with airlines. As I continue my journey of indulging in first-class experiences, I am grateful for the clarity and insight Cheapoair provided along the way.

Turning a Setback into a Grateful Journey

As I reflect on my experience with CheapOair.ca, a mix of emotions overwhelms me. Despite the initial hurdles I faced, the journey towards understanding and acceptance has been pivotal. I had booked tickets for my family’s dream trip to Europe, only to encounter a visa setback due to my citizenship status. The frustration of canceling our plans was compounded by the financial implications - losing a significant portion of our savings hurt deeply. The standard protocols and travel protections seemed futile, leaving us feeling stranded in a sea of lost possibilities. In the midst of this turmoil, I reached out to customer service, seeking solace or a glimmer of hope. While their assistance fell short of my expectations, it was in this moment of despair that I discovered the resilience within us. Despite the setbacks, I chose to shift my perspective - from resentment towards gratitude. This unexpected turn of events became a catalyst for cherishing the moments we shared as a family, realizing that the true essence of travel transcends geographical boundaries. While the financial loss may have been significant, the invaluable lesson in resilience and adaptability far outweighs the material aspect. CheapOair.ca may not have met my immediate needs, but the journey it set me on towards self-discovery and gratitude is priceless. I urge fellow travelers to approach experiences with an open heart, embracing the challenges as opportunities for growth. Amidst the setbacks lies the potential for profound transformation, turning a seemingly negative experience into a transformative journey of self-discovery and appreciation.

Rescued from Air Travel Hell: My Redemption with CheapOair.ca

After stumbling upon CheapOair.ca, I was initially drawn in by the promise of great savings for my next trip. Little did I know that this website would soon become synonymous with frustration and disappointment. My patience was tested as I found myself entangled in a web of customer service mishaps, where promises were broken, lies told, and excuses made in abundance. It felt like a journey through a Kafkaesque nightmare, with no end in sight. As my ordeal continued, I couldn't help but wonder why "zero stars" wasn't an option to rate this experience. The few dollars saved by booking through CheapOair.ca seemed like a minuscule consolation compared to the headache and stress it brought. I was on the verge of giving up, ready to warn anyone who would listen to steer clear of this company at all costs. However, just when I thought all hope was lost, a glimmer of light appeared at the end of the tunnel. Through perseverance and determination, I managed to navigate through the chaos and bring my concerns to the Canadian Transport Agency. In a twist of fate, my harrowing experience with CheapOair.ca and WestJet led to a satisfying resolution, a formal complaint that finally validated my passenger rights. My redemption story serves as a beacon of hope for weary travelers who may be considering booking with CheapOair.ca. While my journey was filled with turbulence, it ultimately resulted in a triumph of justice and consumer empowerment. Remember, sometimes the darkest moments pave the way for the brightest outcomes. Trust your instincts, advocate for your rights, and never settle for less than you deserve in the realm of air travel.

Unmatched Service and Genuine Care: My Experience with CheapOair.ca

I can't help but express my sincere gratitude for the outstanding service I received from CheapOair.ca. From the moment I booked my flight from India to Paris, their customer support team went above and beyond to assist me every step of the way. Despite facing a minor hiccup with a booking confirmation delay, their dedicated representatives ensured that my concerns were promptly addressed. Although I encountered a brief wait time on the phone, once connected, the agents efficiently resolved my issue and patiently guided me through the process. Their professionalism and commitment to customer satisfaction truly set them apart from other travel agencies. With CheapOair.ca, I felt valued as a customer, and their genuine care and attention to detail reassured me throughout the entire journey. Even when faced with unexpected challenges, their team remained dedicated to finding a solution, demonstrating their unwavering commitment to customer satisfaction. In a world where exceptional service can be hard to come by, CheapOair.ca stands out as a beacon of excellence in the travel industry. Thank you for your unparalleled support and for making my travel experience truly unforgettable.

Unwavering Customer Support at CheapOair.ca

After a challenging experience with a booking refund issue, I want to express my heartfelt gratitude for the unwavering support and dedication I received from CheapOair.ca. In 2019, I booked a ticket for my mother and encountered a delay in receiving a refund. Despite the initial setback, the customer service team at CheapOair.ca went above and beyond to assist me every step of the way. Their team, led by a caring manager, not only addressed my concerns promptly but also provided regular updates on the refund process. While waiting for the response from the airline, they ensured clear communication and reassured me of their commitment to resolving the issue efficiently. The sincerity and genuine care exhibited by CheapOair.ca reflect their dedication to customer satisfaction. Their proactive engagement alleviated my worries and restored my trust in their services. I am truly grateful for their exceptional support during this challenging time. I wholeheartedly recommend CheapOair.ca to my friends and family, knowing firsthand the outstanding customer service they provide. Thank you, CheapOair.ca, for going above and beyond to ensure customer satisfaction and for turning a challenging situation into a positive experience.

Exceptional Service and Compassion at CheapoAir: A Senior’s Experience

As an 81-year-old traveler, the thought of embarking on a journey alone can be daunting. However, my recent interaction with CheapoAir's customer service team, particularly with Agent Zeldon, reassured me that exceptional service still exists in the travel industry. When I called to confirm my return flight to Newark, NJ, I not only received prompt assistance but also genuine care and attention. Upon requesting wheelchair assistance and preboarding due to my age, Zeldon went above and beyond to ensure my comfort and convenience throughout the process. His professionalism and courteous demeanor truly stood out, making me feel valued and respected as a customer. What impressed me the most was Zeldon's ability to allocate a seat that perfectly suited my needs, reflecting a level of detail and consideration that is often rare to find. His expertise and personalized service made me feel at ease, knowing that I was in good hands. Thanks to Zeldon and the CheapoAir team, my travel experience was not only smooth and efficient but also filled with warmth and compassion. Their commitment to customer satisfaction has cemented my loyalty, and I look forward to booking with CheapoAir for all my future travels. For seniors like me seeking reliability, comfort, and care in their travel arrangements, CheapoAir truly delivers an exceptional service that goes above and beyond expectations.

Cheapoair: A Disappointing Experience Turned into a Lesson of Resilience

Unveiling my journey with cheapoair.ca might seem like a cautionary tale, but it's a testament to the resilience we discover in the face of adversity. In January 2020, I eagerly booked tickets for my parents' journey from Mumbai to Toronto, embarking on a voyage filled with excitement and anticipation. Little did we know that the looming shadow of the pandemic would disrupt our plans and test our patience. As May approached, our hopes were shattered as flights were canceled, trapping over $2400 in credits with cheapoair, a situation that seemed insurmountable at first. The realization dawned that the timeline for using these credits was unfairly restricted to January 2021, a mere disregard for the May flying dates that had been derailed by forces beyond our control. The pleas for an extension of at least a year fell on deaf ears, met with a stony silence adorned with unwavering excuses. A glimmer of hope arose when the generous gesture of Egypt Air came to light, allowing credit utilization for up to 3 years, even by first-degree relatives. However, the tides of compassion failed to reach the shores of cheapoair, leaving us stranded amidst their policies. The disparity between expectations and reality exacerbated, painting a picture of exploitation and deception. The clamor for justice and accountability grew louder, echoing the sentiments of many grappling with similar predicaments. The call for responsibility in navigating these turbulent times resonates deeply, urging cheapoair to exhibit empathy and flexibility towards their patrons. The plea for understanding, especially for the vulnerable elderly population, reverberates across borders as a plea for humanity amidst the chaos. In this journey filled with twists and turns, adversities have been transformed into opportunities for resilience and unwavering resolve. The lessons learned from navigating through the murky waters of customer service echoes a sentiment of empowerment, shedding light on the importance of consumer advocacy and standing up for what is right. Though the road ahead may seem daunting, this experience has emboldened me to take a stand, to fight for justice, and to demand transparency in a world marred by uncertainties. The story of cheapoair, once shrouded in disappointment, has now become a tale of endurance and fortitude, a narrative that speaks volumes about the human spirit's capacity to overcome challenges and emerge stronger, united in the pursuit of fairness and compassion.

Exceptional Customer Service at Cheapoair.ca

My experience with Cheapoair.ca has been nothing short of outstanding. I want to express my gratitude to Trustpilot for resolving my review concerns promptly, enabling me to share my genuine thoughts. Despite a previous hiccup, Cheapoair's customer service team went above and beyond to rectify the situation, showcasing their dedication to customer satisfaction. Following a recent communication where Cheapoair indicated they had resolved the issue, I have yet to receive my refund. While the delay is disappointing, I appreciate the assurance provided and eagerly await the resolution. In the meantime, I have sought assistance from TICO to further investigate the matter, ensuring accountability. In the unlikely event that external intervention is necessary, I am prepared to escalate this matter to CBC to shed light on the numerous concerning reviews surrounding Cheapoair. It is essential for consumers to speak up and demand fair treatment from companies, holding them accountable for their actions. To fellow Cheapoair customers, I urge you to advocate for your rights and seek resolution for any discrepancies you encounter. By standing together, we can encourage transparency and integrity within the travel industry. Cheapoair, despite its challenges, has the potential to excel in customer service and uphold its reputation with improved communication and efficient issue resolution. I remain hopeful for a positive outcome and trust that Cheapoair will address this situation promptly to restore customer confidence.

A Triumph in Transparency: Finding Resolution Amidst Adversity

In recounting my experience with Cheapoair.ca, I encountered unexpected flight cancellation turmoil in March. Faced with the tribulation of non-responsive customer service and delayed refunds, frustration loomed large. Despite my earnest attempts to seek answers through varied channels, silence prevailed, leaving me disheartened. Nonetheless, amidst the disarray, a glimmer of hope emerged. After exhausting every avenue of communication, a beacon of resolution shone through an unexpected medium – the Better Business Bureau (BBB). Venturing into uncharted territory, the act of escalating my concerns to the BBB unveiled a silver lining of progress. In hindsight, the journey was arduous, yet the destination of rectitude and recompense was attainable. As a testament to perseverance in times of turbulence, I implore those in similar predicaments to navigate through the tempest with unwavering resolve. Armed with patience and persistence, triumph can be found, even amidst adversity. Remember, transparency and accountability reign supreme. Elevate your voice, advocate for your rights, and embrace the power of unified action. In a realm where challenges abound, let perseverance be your compass and resolution your reward.

A Lesson Learned: My Reflection on CheapOair.ca

Reflecting on my experience with CheapOair.ca, I must say it has been a lesson learned. Initially attracted to the seemingly good deals, I found myself in a frustrating situation when my flights were cancelled. Despite waiting anxiously for 3 long months for a refund, I, too, received nothing tangible. The constant stream of automated emails only added to the disappointment. In stark contrast, friends who had booked through Expedia and the airline directly had swift refunds credited back to their accounts. This stark difference in service left me disheartened. The lack of transparency and efficiency in handling refunds certainly left a bitter taste in my mouth. My hope is that others can learn from my experience and opt for more reliable and customer-centric booking options in the future.