Users Voice for Cheapoair

74% users rated Terrible
3% users rated Poor
0% users rated Average
3% users rated Very Good
19% users rated Excellent
Pie Chart Review Representation for Cheapoair
Cheapoair Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 24 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 2.7 4.8 4.5 4.4 1
Oct 2022 5 5 4.8 4.7 4.4 1
Nov 2022 3.2 1 4.9 4.2 2.7 1
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.9 4.8 3.3 4.6 1.5
Line Chart for Rating of peer stores

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Detailed Cheapoair Review by

Introduction

Cheapoair.ca is a travel booking website that offers flights, hotels, rental cars, and vacation packages at affordable prices. With over 5 million satisfied customers, Cheapoair.ca has become a go-to destination for people looking for top-notch deals and discounts on travel reservations.

Pros and Cons

Pros:
  • Offers a wide range of travel options including flights, hotels, rental cars, and vacation packages
  • Completely online booking system which allows users to book their travel reservations anytime and anywhere
  • Offers exclusive deals and discounts on travel reservations
  • 24/7 customer support available through phone, email, and chat
Cons:
  • Some users have reported issues with the website's navigation and search functionality
  • There have been some complaints about hidden fees and charges on reservations

User Experience

Cheapoair.ca offers an easy and straightforward user interface that allows users to book their travel reservations quickly and easily. The website's search functionality is intuitive and easy to use, allowing users to search for flights, hotels, rental cars, and vacation packages by destination, travel dates, and other criteria. However, some users have reported issues with the website's navigation and search functionality, which can sometimes lead to frustration and difficulty finding the desired travel options.

Pricing and Value for Money

Cheapoair.ca offers some of the best deals and discounts on travel reservations, making it an ideal choice for people looking for affordable travel options. With exclusive deals and discounts on flights, hotels, rental cars, and vacation packages, Cheapoair.ca offers excellent value for money.

Alternatives

There are many other travel booking websites available that offer similar services to Cheapoair.ca, including Expedia, Kayak, and Orbitz, among others. These websites offer similar travel options at similar prices, so it's a good idea to compare all of your options before making a booking.

Customer Service

Cheapoair.ca offers 24/7 customer support through phone, email, and chat. The customer support team is trained to assist customers with any issues or concerns they may have, including reservation changes, cancellations, and refunds.

Product Quality and Selection

Cheapoair.ca offers a wide range of travel options including flights, hotels, rental cars, and vacation packages. The website's search functionality allows users to search for travel options based on their preferences, such as flight times, airline preferences, and hotel amenities.

Website Usability

Cheapoair.ca's website is user-friendly and easy to navigate. The website's search functionality is easy to use and allows users to search for travel options quickly and easily. However, as mentioned earlier, some users have reported issues with the website's navigation and search functionality.

Returns and Exchanges

Cheapoair.ca's returns and exchange policy varies depending on the travel reservation. However, the website does offer a 24-hour risk-free cancellation policy on flights, which allows customers to cancel their flights within 24 hours of booking without any penalty fees.

Promotions and Discounts

Cheapoair.ca offers exclusive deals and discounts on travel reservations, including flights, hotels, rental cars, and vacation packages. The website also offers a rewards program which allows users to earn points for their travel bookings, which can be redeemed for future bookings.

Reputation

Cheapoair.ca has a good reputation among its customers, with over 5 million satisfied customers. The website has also received positive reviews from various travel and review websites, including Trustpilot and Yelp.

Payment Options

Cheapoair.ca accepts various payment methods, including credit cards, debit cards, and PayPal.

Loyalty Programs

Cheapoair.ca offers a loyalty program which allows users to earn points for their travel bookings. These points can be redeemed for future bookings, giving users an additional discount on their travel reservations.

Customer Reviews

Cheapoair.ca has received positive customer reviews on various review websites, with many customers praising the website's easy and straightforward user interface and affordable travel options.

Community Involvement

There is no information available regarding Cheapoair.ca's community involvement initiatives.

Shipping

There is no shipping involved with travel reservations booked on Cheapoair.ca.

Costs

Cheapoair.ca offers some of the best deals and discounts on travel reservations, making it an affordable choice for people looking for quality travel options. However, some users have reported hidden fees and charges on reservations, so it's important to read the terms and conditions carefully before making a booking.

Cheapoair Recent User Reviews

User Rating

5 stars

10

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Reviewer Name: PRATIK PATEL

Review Submission Date: 2022-10-23

Review Title: Very bad service in terms of contact…
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Review Description: Very bad service in terms of contact from outside US/Canada ( no toll free numbers)Keep changing flight schedules many timesRescheduling flight not available I would not recommend at all

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Reviewer Name: Free personele

Review Submission Date: 2022-10-01

Review Title: agent have the Ever worse English…
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Review Description: agent have the Ever worse English speaking in india i called 10 times on hold for more than 12 hours just understand what a heck teyy are saying very tough english accent and they hangup on us for 5 times

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Reviewer Name: Muskanmeet Kaur

Review Submission Date: 2022-08-13

Review Title: Worst customer service ever!!!
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Review Description: Worst customer service ever!!!! Their service fee changes everytime you call them. First call was $25, next $35 and then $50. On top of this, there are hundreds of dollars hidden charges!! Never ever book with them. ZERO STARS!!

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Reviewer Name: cesar urdaneta

Review Submission Date: 2022-08-10

Review Title: Ancillary not refunded…
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Review Description: Until now haven’t received my refund for my ancillary (reserved seat for two). My flight was booked ahead but they cancelled it when my flight comes. They keep sending you that they processed my refund but until now i haven’t received it. It’s more than 3 months now. Think so many times when booking for this agency, they can’t help you. If can’t be refunded with the seat i paid hope this will help others to be aware of their modus. i’ve sent so many email but i their reply is always a promise.

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Reviewer Name: Robin Emond

Review Submission Date: 2022-05-31

Review Title: They stole 2000$ from me
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Review Description: The still have the nearly 2000$ they stole from me, and i still have NOTHING to account for it. Its been more than 3 months now. This week i'm filing a lawsuit against them. They are nothing else but LIARS and THIEVES. Look at all the negative reviews. Thousands of horror stories can't be wrong.

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Reviewer Name: Nam Tran

Review Submission Date: 2022-05-23

Review Title: If there are options for rating 0*
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Review Description: If there are options for rating 0*, I will do that. How bad service is! They change the flight schedule many times. When I tried to contact them, the waiting time was always more than 1 hour. Also, their representative's behavior was so rude, that they did not respect the customer.

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Reviewer Name: Willi Jahr

Review Submission Date: 2022-04-23

Review Title: Refund promised and not issued
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Review Description: Refund promised and not issued. Paid $190 fee to process refund. No refund yet. Cheapoair has not done what they claim.

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Reviewer Name: Yasir

Review Submission Date: 2022-04-13

Review Title: Never buy tickets with them
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Review Description: Never buy tickets with them. They will toss you around between agents and never help you. I tried contacting you and I got no help. Worst customer service. Stay away. Please you have hard-earned money.

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Reviewer Name: Marion Clubb

Review Submission Date: 2022-03-25

Review Title: Very bad experience complete run…
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Review Description: Very bad experience complete run around. I have dealt with them for many years used to be excellent but now a disaster

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Reviewer Name: Doug Simms

Review Submission Date: 2022-02-01

Review Title: If you want to get so frustrated and…
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Review Description: If you want to get so frustrated and taken advantage of then this is the company for you. Poor customer service lack of knowledge and transfer your calls then say we will call you back in an hour. But that hour never happens then you call them back next day..get your call transferred then promise of call back. This has been going on everyday for past week. So my advice is throw your money in a garbage can as you will get more satisfaction then giving your money to this poorly run excuse of a company

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