Users Voice for Cheapticket

95% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
Pie Chart Review Representation for Cheapticket
Cheapticket Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Cheapticket Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 02 Feb 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2021 5 5 5 5 5 5
Jun 2021 5 5 5 5 5 5
Jul 2021 5 5 5 5 5 5
Aug 2021 5 5 5 5 5 5
Mar 2023 1.3 1 2.6 4.9 4.4 2.2
Line Chart for Rating of peer stores

cheapticket.in

gearbest.com

shein.com

patpat.com

eneba.com

everyplate.com

Detailed Cheapticket Review by

Introduction

Cheapticket.in is an online travel agency that offers a wide range of travel-related services. The website caters to all kinds of travelers by providing them with affordable flight tickets, hotel bookings, holiday packages, and car rental services.

Pros and Cons

  • Pros
  1. Offers affordable and competitive prices on flight tickets and hotel bookings
  2. Simple and user-friendly website interface
  3. Provides multiple payment options such as credit/debit cards, net banking, and mobile wallets
  4. 24/7 customer support services through live chat and phone support
  5. Loyalty program for loyal customers
  • Cons
    1. Does not offer a refund on cancellation of flight tickets
    2. No option for flight ticket rescheduling
    3. Booking process may sometimes be slow causing inconvenience to users

    User Experience

    Overall, the user experience of the website is quite satisfying. The website is very simple to use, with a clear and intuitive interface, making it easy to navigate. Users can quickly search for flight tickets or hotel rooms with just a few clicks, and the booking process is straightforward.

    Pricing and Value for Money

    Cheapticket.in is known for its affordable prices, which is why it is a popular choice among budget travelers. The website offers competitive prices on flight tickets and hotel bookings, which help users save money while still enjoying a comfortable traveling experience.

    Alternatives

    Some popular alternatives to Cheapticket.in include MakeMyTrip, Cleartrip, and Goibibo. These websites offer similar services and are also budget-friendly.

    Customer Service

    Cheapticket.in provides 24/7 customer support services through live chat and phone support. The customer support team is very responsive, and they provide a good resolution to user queries and complaints.

    Product Quality and Selection

    Cheapticket.in offers a wide range of options in terms of flight tickets, hotel bookings, holiday packages, and car rentals. Users can choose from various airlines, hotels, and locations to fit their budget and requirements.

    Website Usability

    The website's interface is simple and user-friendly, making it easy for users to navigate the site and find the services they need. The layout is clean and uncluttered, and the pages load quickly.

    Returns and Exchanges

    Cheapticket.in does not offer refunds on canceled flight tickets. Users need to check the terms and conditions before making any cancellations or changes to their booking.

    Promotions and Discounts

    The website offers various promotions and discounts on different services. Users can keep an eye on the website's homepage or subscribe to the newsletter to stay updated on the latest offers.

    Reputation

    Cheapticket.in has been in the industry for many years and has built a good reputation among users. The website has received positive feedback on various online review platforms.

    Payment Options

    Cheapticket.in offers multiple payment options such as credit/debit cards, net banking, and mobile wallets. Users can choose the payment option they are comfortable with.

    Loyalty Programs

    Cheapticket.in has a loyalty program for its loyal customers. Users can earn reward points by booking flights and hotels on the website, which can later be redeemed for discounts on future bookings.

    Customer Reviews

    Customer reviews on the website are generally positive, and users seem to be satisfied with the services offered by the website.

    Community Involvement

    Cheapticket.in does not have a specific community involvement program; however, it provides its services to a broad range of users across different communities.

    Shipping and Costs

    Cheapticket.in does not have any shipping costs as it's an online travel agency. However, users need to pay a service fee for the services they avail of on the website.

    Conclusion

    Overall, Cheapticket.in is a good option for budget travelers looking for affordable flight tickets and hotel bookings. The website's interface is simple, and the booking process is straightforward, making it convenient for users. Some areas where the website can improve include offering refunds on canceled flight tickets and speeding up the booking process.

    Cheapticket Recent User Reviews

    User Rating

    👤

    Reviewer Name: Sergio Tovar

    Review Submission Date: 2021-07-15

    Review Title: Their site is designed to not give…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Their site is designed to not give refunds even if the airline does refund them. When you call customer service they left you waiting and hang up on you from the computer options. Horrible service!! Ellos no devuelven el dinero despues de una cancelacion aunque la aeroline les devuelva a ellos. Te dejan esperando en linea y te cortan la llamada cuando llamas al numero de ayuda al cliente. Esa asi desde el computador que te contesta. Horrible servicio!!

    👤

    Reviewer Name: Sonia Willcox

    Review Submission Date: 2021-07-07

    Review Title: Horrible service
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Horrible service, my flights changed and no one bothered to notify me, I realized in Viena, I was sleeping there because my connection was cancelled....Horrible, never again. Wish I would have checked the reviews before.

    👤

    Reviewer Name: Gabriela Davalos Aray

    Review Submission Date: 2021-02-10

    Review Title: I could not trace my booking although…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I could not trace my booking although the payment has been done. After trying to get in touch with someone (never possible) I received a mail cancelling my booking and saying that they did not know when the refunding could be done.

    👤

    Reviewer Name: jonathan wardley

    Review Submission Date: 2020-12-14

    Review Title: Quite frankly the worst travel agent…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Quite frankly the worst travel agent company i have ever had dealing with. After nine of asking for my refund i am still no further forward! Avoid at all costs! Cheap and Nasty at best!

    👤

    Reviewer Name: Bhupendra Gupta

    Review Submission Date: 2020-10-14

    Review Title: I would like to give 5 ***** for giving…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I would like to give 5 ***** for giving me best deal from India ,It was really a cheap deal from all the online deals. I will give 3 *** for refund ,I had to do lots of follow up with KLM and Cheap ticket service but finally I got my refund back today . I would say you guys still have hope to get your refund if you make follow up with Airline and Cheapticket.....Cheap ticket agents are good :)

    👤

    Reviewer Name: Maryam Dawood

    Review Submission Date: 2020-09-02

    Review Title: WARNING
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: WARNING: DO NOT BOOK VIA CHEAP TICKETS They owe me 3 lakh rupees. It has been over 6 months and they have not refunded it. They respond with the same email saying that the airlines is too busy to process a refund.

    👤

    Reviewer Name: Herison Fernandez

    Review Submission Date: 2020-08-27

    Review Title: Cheaters..
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Cheaters... Its been five months since i have cancelled my ticket to Toronto. No refund has been done yet. When I checked with airlines, they said they haven't received fund at the airline. I really dont know whether these poeple gonna return my money.

    👤

    Reviewer Name: Om

    Review Submission Date: 2020-06-30

    Review Title: cheapticket.com a fraud…cheapster! BEWARE
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: This company cheapticket is a fraud cheating firm which eats up all ticket funds. DONOT GET CONNED BY THIER DIRTY CHEAP OFFERS AND SPOIL UR FUNDS. THEY NEED TO BE SUED FOR THIER CHEATING . AS NAME GOES THEY ARE KNOWN AS CHEAPSTERS AND WILL NOT BOTHER TO REFUND YOUR MONEY EVEN IF AIRLINES DO SO. BE AWARE!!!

    👤

    Reviewer Name: Jeff Sam

    Review Submission Date: 2020-06-22

    Review Title: i wish I could give a zero star for…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: i wish I could give a zero star for this joke of a business. Its amazing how they can state simply that it would take 3-6 months to process a refund and when asked about it again, their response was to re-forward the same mail they sent earlier. Stay away from this. I lost quite a bit from booking with them

    👤

    Reviewer Name: Saurav Banojia

    Review Submission Date: 2020-06-07

    Review Title: Michael jain hi chutia h and so is…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Michael jain hi chutia h and so is baldeep and rohit bkl