Users Voice for Cheerble

13% users rated Terrible
0% users rated Poor
0% users rated Average
6% users rated Very Good
81% users rated Excellent
Pie Chart Review Representation for Cheerble
Cheerble Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 4.5 2.2 1 3.7 1
Oct 2022 5 4 1.4 1 2.5 1
Nov 2022 3.7 4.2 1.1 1 3 1
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.1 1.3 1 5 1.5
Line Chart for Rating of peer stores

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Detailed Cheerble Review by

Introduction

Cheerble.com is an online store that specializes in pet toys and accessories. Founded in 2017, the company aims to provide pet owners with innovative and high-quality products that will keep their furry friends entertained and happy. The website features a wide range of items, including interactive toys, grooming tools, feeding accessories, and more.

Pros and Cons

Pros:
  • Creative and original products that aren't found anywhere else
  • Products are well-made and durable
  • Reasonable prices for the quality of products
  • Easy to navigate website with clear product descriptions
Cons:
  • Shipping can take a while for international orders
  • Some products may not be suitable for all pets

User Experience

Cheerble.com is user-friendly and easy to navigate. Each product has a clear and concise description, along with a photo and video demonstrating how it can be used. The checkout process is straightforward, and customers can track their orders in real-time.

Pricing and Value for Money

Cheerble.com offers a range of products at various price points, with many items priced below $50. The company's products are well-made and durable, which makes them a good value for money considering the quality.

Alternatives

Some alternative online pet stores to Cheerble.com include Chewy, Petco, and PetSmart.

Customer Service

Cheerble.com has a customer service team available to assist customers with any queries or issues. They have a live chat feature on their website, and customers can also reach them via email.

Product Quality and Selection

Cheerble.com offers a range of high-quality products for pets, with a focus on interactive toys. The company is constantly releasing new products, and their selection is regularly updated.

Website Usability

Cheerble.com has a clean and visually appealing website. The navigation is intuitive, and the product pages are informative.

Returns and Exchanges

Cheerble.com has a return policy that allows customers to return their products within 15 days of purchase. Customers can also exchange their products for a different one if they are not satisfied.

Promotions and Discounts

Cheerble.com occasionally offers promotions and discounts to customers. Customers can sign up for their newsletter to be notified of these offers.

Reputation

Cheerble.com has a good reputation for providing high-quality products and excellent customer service. The company has received positive reviews from many customers.

Payment Options

Cheerble.com accepts various payment options, including credit cards and PayPal.

Loyalty Programs

Cheerble.com does not currently offer a loyalty program.

Customer Reviews

Many customers have left positive reviews for Cheerble.com, praising the quality of their products and customer service.

Community Involvement

Cheerble.com is involved in various community initiatives, including collaborations with animal shelters and promoting animal welfare.

Shipping and Costs

Cheerble.com offers free shipping on orders over $49. Shipping costs for smaller orders depend on the location and shipping method chosen by the customer. International shipping can be expensive and may take several weeks for delivery.

Cheerble Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Jerry Lancer

Review Submission Date: 2022-11-23

Review Title: Great concept BUT
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Review Description: Great concept. But my dogs chewed through the button in under an hour and i can no longer turn it on.

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Reviewer Name: X S

Review Submission Date: 2022-08-05

Review Title: I placed an order 2 weeks ago but…
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Review Description: I placed an order 2 weeks ago but nothing delivered so far. Their customer service team is helpless and rude also unprofessional. They do not take responsibility of whatever happen after you place the order and refused to refund me for not delivered order. This is ridiculous. Do not waste your money and time dealing with them they are scammer!

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Reviewer Name: John Doe

Review Submission Date: 2022-05-08

Review Title: Very good customer service and entertaining articles
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Review Description: There was a problem when the delivery of my item but the after sales service did not hesitate at all to send me a new one as soon as possible. I am waiting for this one and am looking forward to playing with my cats. I was able to see it at a friend's house and clearly the product is quality and well thought out. Her cat is crazy about it. I hope mine will too.

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Reviewer Name: Chang

Review Submission Date: 2022-04-30

Review Title: Great Products, Great Website - Would Highly Recommend Cheerble
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Review Description: The product I purchased (KittySpring water bowl) was actually exactly like pictured and worked wonderfully. The website is also very well designed where once I purchased the item, it was very easy to keep track of my item and see where it was at all times. Also if customer service is emailed, they would write back in a prompt manner.

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Reviewer Name: Andrew Parece

Review Submission Date: 2022-04-28

Review Title: Great toy that will keep your dog…
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Review Description: Great toy that will keep your dog entertained.

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Reviewer Name: Kristin

Review Submission Date: 2022-04-14

Review Title: Entertaining toy
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Review Description: My dog definitely enjoyed the toy! He didn't quite get the hang of it and doesn't use it how he's supposed to, but he stays interested in it. He basically just sits there with it sitting in his mouth vibrating and then randomly lets it go. My friend's dog though very much enjoyed the toy when I let them borrow it!

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Reviewer Name: Brad Richardson

Review Submission Date: 2022-04-11

Review Title: Cheerble Ball - Great little toy
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Review Description: I purchased the Cheerble Ball online.My parents have an overweight cat and this was a great toy for him to engage with for some exercise.Good quick shipping and communication around this.

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Reviewer Name: Jessica D

Review Submission Date: 2022-04-08

Review Title: The whole fur family loves it!
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Review Description: I ordered the board game for my cats and the wicked ball for my dogs. They are all obsessed with their toys! I thought my shy dog might be scared of the ball, but he absolutely loves it and goes crazy every time I get it out and turn it on. The cats love napping and playing with their board game and ball! Great job cheerble and thank you!

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Reviewer Name: Katie Hersey

Review Submission Date: 2022-04-06

Review Title: Cheerble is for cats!
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Review Description: I have purchased kitty springs through Cheerble and the experience has been exceptional! First, the kitty spring is a truly great water system for cats of all ages. Second, the customer service I received was phenomenal. They foresaw a delay in delivery and promptly reached out to me to keep me in the loop, and honestly my product arrived in time anyway. Excellent products and team!

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Reviewer Name: AL

Review Submission Date: 2022-04-05

Review Title: Great product
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Review Description: Great product! My dog loves the ball, the quality is really good even for enthusiastic Chewers like him