Users Voice for Cheesecake

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 24 Jun 2019

Last updated by on 07 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 4.8 5
Jan 2023 5 4.2 4.8 5 5 3
Feb 2023 5 5 5 1.8 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Cheesecake Review by


Cheesecake is a classic dessert that is loved by many people. It is a rich and indulgent treat that is perfect for celebrating special occasions or simply treating oneself. With the rise of e-commerce, it is now possible to order cheesecake online and have it delivered straight to your door. is one such online retailer that specializes in gourmet cheesecakes.

Pros and Cons

  • Wide selection of flavors and styles
  • Convenient online ordering and delivery
  • High-quality ingredients and attention to detail
  • Excellent customer service
  • Loyalty program for repeat customers
  • Higher prices than some competitors
  • Limited customization options
  • Longer lead times for delivery

User Experience offers a user-friendly website that is easy to navigate. The homepage showcases a wide range of cheesecake flavors and styles, and the search function makes it easy to find exactly what you are looking for. The checkout process is simple and straightforward, with clear instructions and options for customization.

Pricing and Value for Money falls on the pricier end of the spectrum, with most cakes starting at around $40. However, the high quality and attention to detail justify the cost for many customers. There are also discounts available for bulk orders, and the loyalty program rewards repeat customers with discounts and freebies.


Some alternatives to include Junior's Cheesecake, Eli's Cheesecake Company, and The Cheesecake Factory. Each of these companies offers a range of flavors and styles, as well as online ordering and delivery services.

Customer Service prides itself on excellent customer service. The website offers a detailed FAQ section, and customer support is available by phone or email. The company is also responsive on social media and strives to resolve any issues or concerns promptly.

Product Quality and Selection

The quality of the cheesecakes sold by is consistently high. All ingredients are sourced from reputable vendors, and every cake is made to order. The selection of flavors and styles is impressive, with classic options like New York-style cheesecake to more unique options like pumpkin spice or chocolate-hazelnut.

Website Usability

The website is well-designed and easy to use. The homepage showcases the top-selling cakes, and the search function makes it easy to find specific flavors or styles. The checkout process is straightforward, with clear options for customization and delivery preferences.

Returns and Exchanges has a strict policy on returns and exchanges due to the perishable nature of their products. However, the company will work with customers to resolve any issues or concerns, and will refund or replace any orders that do not meet their high standards of quality.

Promotions and Discounts offers regular promotions and discounts, particularly for holiday orders or bulk orders. There is also a loyalty program that rewards repeat customers with discounts and freebies.

Reputation has a solid reputation for high-quality cheesecakes and excellent customer service. Many satisfied customers praise the attention to detail and wide selection of flavors, while others appreciate the convenience of online ordering and delivery.

Payment Options accepts all major credit cards, as well as PayPal and Apple Pay. The checkout process is secure and encrypted for customer protection.

Loyalty Programs offers a loyalty program for repeat customers. Customers earn points for every purchase, which can be redeemed for discounts or free cheesecakes.

Customer Reviews has overwhelmingly positive customer reviews, with many customers praising the quality of the cakes, as well as the attention to detail and excellent customer service.

Community Involvement is involved in a number of community initiatives, including donating cakes to local charitable organizations and sponsoring events in the food industry.

Shipping and Costs offers shipping nationwide, and the cost of shipping varies depending on the distance and delivery options chosen. Standard shipping can take 2-3 days, with overnight shipping also available for an additional fee.

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