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Recommended by 4909+ verified customers on Trustpilot
Review Title: They terminate accounts of people who ask too-difficult questions
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Review Description: I often post fair-use homework questions that are explicitly allowed for reproduction. Sometimes a question is harder, and takes longer to answer (reasonable, right?) If the question is really hard, I get a "routine audit" of my account saying that I posted copyrighted material. I know for a fact the material is fair-use, so they literally gave me "copyright strikes" every time I posted a question that nobody wanted to answer. They terminated my account today. I want my money back.
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Reviewer Name: Willy Will
Review Submission Date: 2022-12-04
Review Title: Worthless
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Review Description: Worthless, don't pay for it. Many answers are incorrect. Unreliable service because anyone can give answers.
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Reviewer Name: Nins
Review Submission Date: 2022-12-02
Review Title: Textbook Rental SCAM
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Review Description: DO NOT USE THEIR SERVICES OR SIGNUP! Thought that we were purchasing a used book since we searched and searched the internet for a few hours just to find this book and the price was $123. Just received an email letting us know that our "rental" was due in seven days and if we want to purchase the book it would cost us another $168. #INSANE. NEVER heard of a textbook rental costing so much. UGH! #CHEGG.COM#SCAM
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Reviewer Name: Fifi
Review Submission Date: 2022-12-01
Review Title: loving it so far didn't have any…
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Review Description: loving it so far didn't have any problem since january 2022. always renewing till I finish my college. Thanks for your great work chegg. NOT A FRAUD COMPANY TOTALLY LEGIT!!!
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Reviewer Name: s
Review Submission Date: 2022-12-01
Review Title: Don't bother, use StuDock or CourseHero instead!!!
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Review Description: for the homework questions I need help with, a lot of the "experts" give the wrong answer which then transcribes to my school work due to me following their instructions. Also, A LOT of my posted questions go unanswered and it's a waste of my allowed questions per subscription. TERRIBLE
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Reviewer Name: Willim
Review Submission Date: 2022-11-30
Review Title: i'm so satisfied currently
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Review Description: i'm so satisfied currently, no problem so far. ty chegg for helping the students. i'm sure the bad reviews are all fake and coming from people who failed their exams.
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Reviewer Name: Sara
Review Submission Date: 2022-11-30
Review Title: Please remove the account suspension…
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Review Description: Please remove the account suspension thing, it's so annoying. I got suspended like 3 times this month, I'm the only one using it. But other than that chegg helped me during my semester.
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Reviewer Name: James C
Review Submission Date: 2022-11-29
Review Title: Fraudulent business practices
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Review Description: Fraudulent business practices. Customer service is all BOTS! While they accuse you of being a BOT they keep declining payment methods and suspending your account for clicking on their links that open a new tab (which triggers the suspension) Class Action Law Suit ? Contact your State Attorney General!
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Reviewer Name: Bassam Ibrahim
Review Submission Date: 2022-11-29
Review Title: Thieves & Worst Customer Service Ever
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Review Description: My subscription was re-subscribed by mistake, I immediately contacted them and asked for a refund, but they refused to refund the purchase.Any authentic company offers between 1~30 days money-back guarantee, but, not Chegg. (if your subscription was renewed, you're screwed).Worst customer experience ever.
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Reviewer Name: N L
Review Submission Date: 2022-11-29
Review Title: Chegg will keep on suspending your…
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Review Description: Chegg will keep on suspending your account claiming that its shared yet they have device limit management system . very inconveniencing.