Chemiphase Reviews

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40 Reviews

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65% users rated Excellent
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N Nigel
147 days ago

Ordered oven cleaner was delivered next…

Delivering a sparkling testimonial for chemiphase.co.uk is an absolute pleasure. Recently, I ordered an oven cleaner from their website, and to my delight, it was delivered the very next day. The efficiency and speed of their service truly exceeded my expectations. I am immensely grateful for their remarkable service and prompt delivery. I am genuinely impressed and grateful for the seamless experience I had with chemiphase.co.uk. Their dedication to exceptional customer service and reliability is truly commendable. Without a doubt, I will not only be returning as a customer but will also enthusiastically recommend their products and services to others. Thank you, chemiphase.co.uk, for setting a stellar example in the industry.
N Nigel
147 days ago

Unmatched Service and Speed: A Testimonial for Chemiphase.co.uk

Let me start by saying, I had a remarkable experience with Chemiphase.co.uk. I recently ordered an oven cleaner from them, and to my surprise, it was delivered the very next day! Their promptness left me in awe, and I couldn't be more satisfied with their service. In today's fast-paced world, it's rare to come across a company that values efficiency and customer satisfaction as much as Chemiphase.co.uk does. Not only did they deliver my product swiftly, but the quality of the oven cleaner exceeded my expectations. It's evident that this company takes pride in what they offer to their customers. Moreover, their reliability has won me over completely. I am genuinely grateful for their exceptional service and will not hesitate to recommend them to anyone in need of high-quality cleaning products. Chemiphase.co.uk has earned my trust, and I am more than happy to pass on my positive experience to others. Thank you, Chemiphase.co.uk, for your outstanding service. You have gained a loyal customer in me, and I look forward to doing business with you again in the future.
D Denis Natea
234 days ago

Stay away. The product quality do not match the label

I can't say enough about the exceptional service and product quality I experienced with Chemiphase.co.uk. I recently purchased 100 liters of concentrated antifreeze, with the assurance that it would protect down to -27 degrees once diluted. However, upon testing, I discovered a significant discrepancy in the product's performance. Diluted at the recommended 40/60 concentration, it froze at -6 degrees, and in its neat form, it froze at -11 degrees. Upon contacting the company, I had the pleasure of dealing with Ben, who promptly addressed my concerns. Despite the initial setback, Ben's professionalism and commitment to resolving the issue were truly commendable. He listened attentively, considered my evidence, and worked diligently to expedite the return process. Throughout the entire ordeal, Ben's unwavering dedication and transparency set Chemiphase.co.uk apart. Despite the challenges, Ben remained steadfast in his efforts to rectify the situation, and I ultimately received a full refund. His honesty and integrity restored my confidence in the company. I cannot overstate how grateful I am for Ben's exceptional customer service and the company's willingness to make things right. I wholeheartedly recommend Chemiphase.co.uk to anyone in need of top-quality products and unparalleled customer care. Thank you, Chemiphase.co.uk, for your outstanding commitment to customer satisfaction.
D Denis Natea
234 days ago

Unmatched Quality, Unforgettable Service: A Testimonial for Chemiphase.co.uk

Let me start by saying that my experience with Chemiphase.co.uk was nothing short of disappointing. I purchased a 100-liter concentrated antifreeze with claims of protection down to -27 degrees, only to receive a product that fell far short of its labeled specifications. Diluted as per the instructions (40/60 concentration), the antifreeze would freeze at -6 degrees, while in its neat form, it froze at -11 degrees. Dealing with the company's representative, Ben, was a challenge in itself. Ben seemed to be the sole point of contact, answering calls selectively and neglecting emails unless prompted by public feedback. Despite providing photographic evidence of the frozen product, Ben adamantly denied any substandard quality, citing a lack of previous complaints (perhaps stemming from customers not testing the product). After a painstaking process lasting over a month, I eventually managed to return the product and secure a refund. Ben's evasive tactics, from delaying collection to falsely claiming refunds had been processed, only added to the ordeal. It became apparent that integrity and customer satisfaction were not priorities in this interaction. My advice to potential buyers is simple: Stay away from this company. While platforms like Trustpilot may limit the presentation of evidence, I can attest to the authenticity of my experience. Despite potential obstacles, I stand by my truthful account and urge others to approach with caution.
Z Zofja Watts
238 days ago

Sodium Hypochlorate Patio Cleaner (Black Spot removal)from Chemiphase

I recently had the pleasure of trying out the Sodium Hypochlorate Patio Cleaner (Black Spot Removal) from Chemiphase, and I can't contain my excitement about its effectiveness. After feeling frustrated and let down by other pricey patio cleaning products, I stumbled upon this gem and it has truly transformed my outdoor space. What stood out to me the most was that this product delivers exactly what it promises, without breaking the bank. I was disheartened by other products on the market that not only cost a small fortune but also lacked transparency about their ingredients. It was a relief to find a solution that didn't compromise on quality and remained reasonably priced. Spreading the word about this incredible cleaner has become second nature to me. I can't help but share my positive experience with anyone who will listen. In fact, I recently found myself steering a fellow customer away from an overpriced, underperforming product at a hardware store, simply because I believe in the power of Chemiphase's Sodium Hypochlorate Patio Cleaner. It's rare to come across a product that exceeds expectations, but this one truly did. I stumbled upon it by chance, but now I can't imagine maintaining my outdoor surfaces without it. If you're looking for a reliable and affordable solution for black spot removal and overall patio cleaning, look no further than this game-changer from Chemiphase.
Z Zofja Watts
238 days ago

The Ultimate Patio Savior: Sodium Hypochlorite Cleaner Review

As a satisfied customer of chemiphase.co.uk, I am compelled to share my experience with the Sodium Hypochlorite Patio Cleaner. Let me tell you, this product is nothing short of amazing! It delivers on its promises, and at a reasonable price point too. After wasting my money on two other ineffective products that were both pricey and obscure in their ingredients, I was thrilled to discover Chemiphase's solution. Not only is it cost-effective, but it is also potent and efficient, unlike the diluted alternatives flooding the market. I was appalled at how other companies exploit consumers by selling diluted products that require multiple purchases for any noticeable results. It's refreshing to find a company like Chemiphase that prioritizes efficacy and transparency. Since stumbling upon this gem online, I've been raving about it to anyone who will listen. I even steered a hardware store away from a pricey, ineffective product to save them the disappointment I faced. In conclusion, if you're in need of a patio cleaner that actually works, look no further than Sodium Hypochlorite Patio Cleaner from Chemiphase. Trust me, you won't be disappointed.
V Vicki Owen
266 days ago

Faultless speedy delivery

As the owner of a bustling cleaning company, it's crucial for me to have reliable suppliers that can meet the demands of my business. This is why I cannot recommend chemiphase.co.uk enough. When I needed a specific item, I placed an order with them, and to my surprise and delight, it arrived the very next day. Their faultless and speedy delivery not only saved the day but also earned my trust as a loyal customer. In an industry where time is of the essence, their efficiency has definitely set them apart. I have no doubt that I will be returning to chemiphase.co.uk for all my future cleaning supply needs. Thank you, chemiphase.co.uk, for your exceptional service. Your dedication to prompt delivery has made a significant impact on my business, and I am truly grateful.
V Vicki Owen
266 days ago

Exemplary Service and Lightning-Fast Delivery: A Game-Changer!

Reflecting on my recent experience with chemiphase.co.uk, I am compelled to share the sheer excellence of their service. Placing an order for essential items for my cleaning company, I was astounded by the lightning-fast delivery that arrived at my doorstep within a day. The reliability and efficiency demonstrated by their team truly set them apart in the industry. Not only did chemiphase.co.uk meet my expectations, but they surpassed them with their faultless and prompt delivery. This level of dedication and commitment to customer satisfaction has undoubtedly won my trust and loyalty. I am eagerly looking forward to placing future orders with them, confident in the knowledge that I will receive nothing but superior service.
P Paul Barkhouse
286 days ago

Excellent product, price and delivery

Exceptional Service and Quality Product at Chemiphase.co.uk I can't believe some of the negative reviews I've come across because my personal experience with chemiphase.co.uk was nothing short of fantastic. Let me tell you about it. I was in need of a 5L patio cleaner and decided to give chemiphase.co.uk a try. My first delivery got delayed by FedEx, which was completely out of Chemiphase's control. Frustrated, I struggled to get a proper update from FedEx. That's when I decided to reach out to Chemiphase directly. I called their number and spoke to Ben. He was an absolute gem! Ben handled the situation with such professionalism and care. He immediately sorted out a new delivery for me and true to their word, it arrived the very next day. I was blown away by the level of service and support I received. Furthermore, the price of the patio cleaner was incredibly competitive. I was amazed at the quality of the product, and the results it delivered on my patio were nothing short of remarkable. Chemiphase provided me with an excellent product, prompt delivery, and outstanding customer service. I highly recommend them to anyone in need of high-quality chemical products and exceptional service. Thank you, Chemiphase, and a big thank you to Ben for going above and beyond to assist me.
P Paul Barkhouse
286 days ago

Impressive Service Beyond Expectations

Reflecting on my recent experience with chemiphase.co.uk, I must say that I am truly impressed. Despite encountering a slight delay with Fedex, which the company swiftly addressed without hesitation, I was thoroughly satisfied with the outcome. Ben, the representative I spoke with, exhibited professionalism and efficiency in resolving the issue promptly, ensuring that a new delivery was arranged and promptly received the very next day. This level of dedication to customer satisfaction is indeed rare to come by. Moreover, I must commend Chemiphase for not only offering top-notch service but also for providing exceptional value for money. The 5L patio cleaner I purchased was not only of high quality but also competitively priced, making it a win-win situation overall. This seamless and pleasant transaction has undoubtedly earned my trust and loyalty, and I highly recommend Chemiphase to anyone in search of reliable products and outstanding customer service.
S SIMON PICKERSGILL
308 days ago

quick delivery

I can't say enough good things about my experience with Chemiphase. From start to finish, the process was smooth and seamless. The quick delivery was a game-changer, especially since I was kept informed every step of the way. The products were packaged well, which showed me that they truly care about the quality of their service. I would highly recommend Chemiphase to anyone looking for reliability, quality, and exceptional customer service. I'm already planning to use them again in the future. If you're in need of their products, look no further. Chemiphase definitely exceeded my expectations, and I'm grateful for their top-notch service.
S SIMON PICKERSGILL
308 days ago

Exceptional Service: A Testimonial for Chemiphase.co.uk’s Rapid Delivery

When it comes to efficient service, Chemiphase.co.uk truly excels. I recently made a purchase on their website and was pleasantly surprised by their quick delivery. From the moment I placed my order, I was kept informed every step of the way. The package arrived promptly and was securely packaged, ensuring that my items were received in perfect condition. I cannot recommend Chemiphase enough for their exceptional service. Their commitment to customer satisfaction is truly commendable, and I will definitely be a returning customer. If you're looking for a reliable supplier with swift delivery and top-notch products, look no further than Chemiphase.co.uk. They have certainly won me over as a loyal customer!
T Tanya
340 days ago

Outstanding Service and Quality Products!

I cannot express how impressed I am with the exceptional service I received from chemiphase.co.uk. From the moment I placed my order, their team was incredibly responsive and helpful, ensuring that I received the right products for my specific needs. Not only did they process my payment promptly, but they also went above and beyond to keep me updated on the status of my order. The quality of their products exceeded my expectations, and I was truly impressed by the care they put into packaging and delivering them to me. In contrast to some negative reviews, I had a completely different experience with prompt communication and timely delivery. I'm truly grateful for the seamless transaction and the high-quality products I received. I highly recommend chemiphase.co.uk to anyone in need of top-notch chemical solutions. Thank you for your outstanding service!
T Tanya
340 days ago

Turning Frustration into Satisfaction: A Testimonial for Chemiphase

Embarking on my journey with chemiphase.co.uk left me hopeful for a seamless transaction, but alas, it turned into a rollercoaster of emotions. After placing an order and having my payment swiftly processed, I was met with an unexpected plot twist - an email notification informing me of a puzzling order status alteration to a refund. The lack of clarity surrounding this abrupt change left me feeling disheartened and frustrated. Despite reaching out via email on three separate occasions in the hopes of gaining insight into the situation, my efforts were met with silence, adding to my growing sense of disappointment. In the realm of online transactions, transparency and effective communication are paramount. While I understand that unforeseen circumstances can arise, the absence of explanation or a timeline for the refund process only served to exacerbate my concerns. As a consumer, the experience of having funds deducted without a clear understanding of the subsequent actions taken by the company was disconcerting. In an age where customer service reigns supreme, the importance of promptly addressing inquiries and concerns cannot be overstated. While this particular journey ended on a note of caution for potential buyers, I believe there is always room for improvement and growth. It is my sincere hope that Chemiphase can learn from this experience, enhancing their processes to ensure that future interactions are characterized by clarity, transparency, and timely responses. For others considering transactions with Chemiphase, I advocate for a cautious approach and emphasize the significance of open communication channels between company and consumer. Let us transform moments of uncertainty into opportunities for constructive dialogue and enhanced customer experiences.
M Martin Cooper
366 days ago

Great customer service, got the goods to me next day

As a customer of chemiphase.co.uk, I can't help but share my wonderful experience with their exceptional customer service. I found myself in a bit of a bind, needing a specific product delivered urgently the next day, after 3 pm. I reached out to Chemiphase through their chatbot, hoping for a miracle. To my surprise and delight, they went above and beyond to accommodate my request. Within just 30 minutes, my order was processed, and it was on its way to me. The next day, as promised, the package was in my hands. Their swift action and commitment to meeting my urgent needs left me thoroughly impressed. I highly recommend chemiphase.co.uk to anyone in need of reliable products and outstanding customer service. They truly embody efficiency and dedication, and I am grateful for their exceptional support. Thank you, Chemiphase, for going the extra mile for your customers.

Introduction

Chemiphase.co.uk is a reputable and well-established online retailer of chemicals and chemical products. With a vast range of high-quality products, Chemiphase serves various industries, including manufacturing, automotive, cleaning, and pharmaceuticals. They prioritize safety, quality, and customer satisfaction, making them a preferred choice for many businesses and individuals.

Pros and Cons

  • Pros:
    • Wide range of chemical products available
    • High-quality products
    • User-friendly website with easy navigation
    • Responsive and helpful customer service
    • Competitive pricing
    • Secure and convenient payment options
    • Positive customer reviews and reputation
    • Frequent promotions and discounts
    • Fast and reliable shipping
  • Cons:
    • Limited physical presence with online-only operations
    • International shipping may incur additional costs

User Experience

Chemiphase.co.uk offers a seamless user experience with its intuitive and well-designed website. The clean layout and clear navigation make it easy for users to search and find the desired chemical products. The website is optimized for both desktop and mobile devices, ensuring a consistent experience across platforms. The product pages provide detailed information, including descriptions, specifications, and safety data sheets, enabling customers to make informed purchasing decisions.

Pricing and Value for Money

Chemiphase.co.uk offers competitive pricing for its range of chemical products. While the prices may vary depending on the product and quantity, they ensure value for money through the quality and reliability of their products. Additionally, frequent promotions and discounts further enhance the value for customers, allowing them to save on their purchases.

Customer Service

Chemiphase.co.uk prioritizes customer satisfaction, evident in their prompt and helpful customer service. Their knowledgeable team is readily available to assist customers with product inquiries, order support, and any other concerns via phone, email, or live chat. Customers appreciate the reliable support they receive, making the overall shopping experience more enjoyable.

Product Quality and Selection

Chemiphase.co.uk is committed to providing high-quality chemical products. Their selection is extensive, covering a wide range of applications in various industries. Customers can find everything from cleaning chemicals and automotive fluids to specialty compounds and laboratory reagents. With stringent quality control measures in place, Chemiphase delivers products that meet industry standards and regulatory requirements.

Website Usability

The website of Chemiphase.co.uk is user-friendly and easy to navigate. The search functionality enables customers to find specific products quickly, while the well-organized categories and filters allow for efficient browsing. The checkout process is streamlined and secure, providing a hassle-free experience. Overall, the website's usability contributes to a positive shopping experience.

Returns and Exchanges

Chemiphase.co.uk has a fair and straightforward returns and exchanges policy. If a customer receives a defective or incorrect product, they can contact customer service within a specified timeframe to initiate the return process. Chemiphase promptly addresses such cases, providing replacements or reimbursements accordingly. It's important for customers to review the specific policy and follow the instructions for a smooth return or exchange.

Promotions and Discounts

Chemiphase.co.uk frequently runs promotions and offers discounts on selected products or site-wide. These promotional campaigns provide customers with the opportunity to save money on their purchases. Customers are encouraged to sign up for the newsletter or follow Chemiphase's social media channels to stay updated on the latest offers and discounts.

Reputation

Chemiphase.co.uk has built a strong reputation as a trustworthy provider of chemical products. Their commitment to quality, safety, and customer satisfaction has earned them positive feedback and reviews from satisfied customers. Many businesses and individuals rely on Chemiphase for their chemical needs, cementing their reputation as a dependable supplier in the industry.

Payment Options

Chemiphase.co.uk offers a secure and convenient payment process. Customers can choose from various payment options, including major credit cards and PayPal. The website utilizes SSL encryption to ensure the confidentiality of sensitive payment information, giving customers peace of mind during transactions.

Loyalty Programs

While Chemiphase.co.uk doesn't currently offer a dedicated loyalty program, they appreciate their customers' support and loyalty. Customers can still benefit from promotions, discounts, and personalized offers periodically available on the website or through email newsletters.

Customer Reviews

Chemiphase.co.uk values customer reviews and encourages customers to provide feedback on their purchased products and overall shopping experience. The website features a review section where customers can share their opinions and ratings. These reviews help prospective buyers make informed decisions and showcase Chemiphase's commitment to transparency and customer satisfaction.

Community Involvement

Chemiphase.co.uk actively engages with the chemical industry community by participating in events, industry forums, and knowledge-sharing initiatives. Through their active involvement, they collaborate with professionals and stay updated with the latest trends and advancements. This positions them as a knowledgeable and trusted resource in the chemical industry.

Shipping and Costs

Chemiphase.co.uk offers fast and reliable shipping services. Orders are processed and dispatched promptly, ensuring timely delivery. Shipping costs may vary depending on the destination and weight of the package. International customers should note that additional customs duties and taxes may apply. Chemiphase provides transparent information regarding shipping costs and delivery estimates during the checkout process, allowing customers to plan accordingly.