Cherished-urns Reviews

Voted Good (4/5)

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34 Reviews

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Exceptional Customer Service and Beautiful Products

I am overjoyed with the experience I had with cherished-urns.co.uk. Not only was their customer service incredibly helpful and easy to reach, but the pendants and chain I ordered were absolutely lovely and precisely as shown on the website. During such a difficult time, the support and care I received from the team meant a great deal to me. Thank you all for making this experience a positive one.

Compassionate Support and Beautiful Keepsakes: A Review of Cherished-Urns.co.uk

In a time of grief and uncertainty, finding a company that offers not only exquisite products but also exceptional customer service is truly a blessing. Cherished-Urns.co.uk has exceeded all my expectations with their easy accessibility and helpful staff. Their pendants and chains are not only exquisite but are also a true reflection of the quality showcased on their website. The items arrived exactly as shown, bringing a sense of comfort and peace during this difficult period. I am truly grateful for the compassionate support provided by the team at Cherished-Urns.co.uk. Thank you all for your empathy and understanding during a time when it was needed the most. Your products and service have made a significant difference in my journey of healing and remembrance.

Thank you!! We are so pleased!

A heartfelt testimonial from a satisfied customer of Cherished Urns: I cannot express enough gratitude for the exceptional experience I had with Cherished Urns. My daughter purchased an ashes necklace from their website, and we were truly blown away by the beauty and quality of the product. The necklace carries a beautiful weight, and the pendant exudes an undeniable charm and elegance. What's more, the attention to detail in the packaging and presentation truly showcased the care and thoughtfulness of the team at Cherished Urns. It was evident that they take immense pride in their craft and customer satisfaction. I wholeheartedly recommend Cherished Urns to anyone in search of a meaningful and beautifully crafted memorial piece. The service and product exceeded our expectations, and we wouldn't hesitate to engage with Cherished Urns again for any future needs. Thank you for going above and beyond to provide us with an exquisite keepsake.

Cherished Memories Close to Heart

I cannot express how grateful I am for the exquisite service and exceptional product from cherished-urns.co.uk. When my beloved daughter purchased an ashes necklace, little did I know the immense joy it would bring us. The intricate design of the necklace took our breath away, embodying our memories in a tangible form. The pendant's substantial weight added a comforting presence, reassuring us of its quality. The attention to detail was evident from the careful packaging, enhancing the entire unboxing experience. Cherished Urns has truly exceeded our expectations, providing not just an item but a cherished memory close to our hearts. I wholeheartedly recommend their services and look forward to creating more meaningful keepsakes with them. Thank you for these priceless treasures that connect us to our loved ones.

Forever Grateful: A Heartfelt Tribute to cherished-urns.co.uk

When I lost my beloved cat, Robinson, I was devastated. He had been my faithful companion for years, and I wanted a special way to remember him. That's when I discovered cherished-urns.co.uk and reached out to Jasmine for a custom ring in his memory. From the first moment of contact, Jasmine displayed exceptional empathy and understanding. She listened to my story and poured her heart into creating a beautiful ring that perfectly captured Robinson's spirit. The attention to detail and the level of care put into the packaging and delivery truly touched my heart. Receiving the ring was an emotional moment for me. It was not just a piece of jewelry; it was a symbol of love and an everlasting connection to my dear cat. Every time I look at it, I am reminded of the joy and comfort that Robinson brought into my life. I cannot express enough gratitude to Jasmine and cherished-urns.co.uk for making this difficult time a little more bearable. Their personalized service and genuine compassion have left an indelible mark on my heart. Thank you, Jasmine, for your exceptional talent and for creating a truly meaningful keepsake. I will forever treasure it and hold cherished-urns.co.uk in the highest regard.

Heartfelt Tribute to cherished-urns.co.uk: A Loving Memorial for my Beloved Cat

I cannot express enough gratitude to Jasmine and cherished-urns.co.uk for creating a beautiful memorial ring for my beloved cat, Robinson. The attention to detail and the care put into crafting the ring truly touched my heart. Not only was the ring exquisite, but it was also impeccably packaged and promptly delivered, showcasing the dedication and professionalism of the team. Losing a pet is never easy, but having this tangible reminder of Robinson brings me immense comfort. The quality of the ring and the thoughtful service I received exceeded all my expectations. I am eternally grateful to cherished-urns.co.uk for providing such a meaningful way to honor and remember my cherished feline companion. Thank you, Jasmine, and the entire team, for your exceptional work and for providing a service that holds such deep sentiment for pet owners.

Insensitive and ignorant

I can't express how grateful I am to have found Cherished Urns. Their customer service has been outstanding, and I couldn't be happier with the beautiful ring I purchased. After I received my ring, there was some discoloration and loss of shine on the ashes part, which was very distressing. However, the team at Cherished Urns immediately addressed my concerns with compassion and understanding. They provided clear instructions on how to care for the ring and even offered to have it sent back for further adjustments. The level of care and empathy they showed during this difficult time was truly touching. Their commitment to ensuring my complete satisfaction has been unparalleled. I can't thank them enough for their patience and responsiveness throughout the entire process. I truly believe that their team goes above and beyond to provide the best service and support to their customers. I highly recommend Cherished Urns to anyone looking for a meaningful and beautiful piece of memorial jewelry. Thank you, Cherished Urns, for everything you've done for me.

Exceptional Service and Unwavering Support

Reflecting on my experience with cherished-urns.co.uk, I am compelled to share the depth of care and attention I received. Upon receiving my ring in February, I was initially delighted by the service and prompt delivery. However, as time passed, I noticed discrepancies with my white gold ring, leading to discoloration and a loss of shine on the ashes part - a truly heartbreaking realization given its sentimental value. In my pursuit for answers, I reached out to customer service, expressing my concerns. Despite their initial suggestion to clean the ring with a microfiber cloth, the issue persisted. Reluctant to part with more ashes and my cherished ring, I hesitated to send it back for further inspection. Months of effort to preserve its integrity proved futile, prompting me to seek assistance once more on 13th September. Disheartened by the lack of response to my emails, I turned to Facebook for support. Although assured that my case would be followed up, I found myself still waiting for a resolution. Despite these challenges, the team showed unwavering promise to address my concerns, but the delay in communication left me feeling neglected and disappointed. While the initial experience was marked by thoughtful gestures and sincerity, the subsequent events shed light on a disconnect in communication and responsiveness. Despite the setbacks, I must acknowledge the company's initial efforts and hope for a resolution that upholds their values of compassion and empathy. In conclusion, I would recommend approaching cherished-urns.co.uk with caution, balancing the genuine care they exhibit with the need for consistent and timely support. May this testimonial serve as a testament to the importance of transparent communication and attentive customer service in nurturing enduring relationships.

All round good product and easy process

As I navigated through the daunting task of finding a fitting urn for my loved one, cherished-urns.co.uk provided a seamless and stress-free experience that I simply cannot overlook. The ease of the ordering process was a breath of fresh air during such a difficult time. The constant updates on delivery dates and times ensured that I could plan ahead, even coordinating with my neighbors to receive the package while I was at work. When the product arrived, it was evident that great care had been taken to protect it during transit. The size exceeded my expectations, adding a sense of grandeur to the memorial. As promised, it aligned perfectly with the descriptions on their website, leaving no room for disappointment. Overall, my experience with cherished-urns.co.uk was nothing short of excellent. I encountered no issues, and their dedication to delivering exceptional service has left a lasting impression. I am truly grateful for the peace of mind they provided during this challenging period.

Exceptional Service in Times of Need: A Review for Cherished-Urns.co.uk

During a time marked by sorrow and uncertainty, Cherished-Urns.co.uk truly shone with their all-round exceptional product and seamless process. What stood out to me the most was the simplicity and ease of their ordering system, alleviating some of the stress that comes with such situations. Their communication regarding delivery dates and times was impeccable, allowing me to coordinate arrangements effortlessly even while I was occupied at work. Upon receiving the product, I was pleasantly surprised by the meticulous wrapping and packaging. The urn itself exceeded my expectations in size but aligned perfectly with the description provided on their website. The attention to detail demonstrated by Cherished-Urns.co.uk in every aspect of their service truly sets them apart. In conclusion, my experience with Cherished-Urns.co.uk was flawless, with no issues to report. I wholeheartedly recommend them to anyone in search of a reliable and compassionate provider during challenging times. Thank you, Cherished-Urns.co.uk, for your outstanding service and unwavering support.

I have just received my stunning white…

As someone who recently lost a loved one, I was hesitant but hopeful when I came across cherished-urns.co.uk. After reading countless testimonials, I decided to reach out to them to create a piece of memorial jewelry using my mother's ashes. From the moment I made the initial inquiry to the day I received my stunning white gold and emerald ring, the team at Cherished Urns made every step of the process seamless and comforting. I cannot emphasize enough how much their care and professionalism meant to me during such a sensitive time. The ring, which now holds a part of my mother, exceeded all my expectations. It's not just a beautiful piece of jewelry, but a tangible symbol of the love and memories I hold dear. The craftsmanship and attention to detail truly made me feel like they understood the significance of what they were creating. To anyone who may be hesitant or nervous about embarking on this emotional journey, I urge you to trust Cherished Urns. They have brought so much comfort and solace to my life during a time of profound grief. Thank you from the bottom of my heart to the entire team at Cherished Urns. With deep gratitude, Fiona K 💕

Cherished Urns Crafts Memories into Precious Jewelry

Enveloped in joy and gratitude, I am thrilled to share my heartfelt experience with Cherished Urns. The moment I laid eyes on my exquisite white gold and emerald ring, containing the essence of my beloved late Mum, I was overcome with emotions beyond words. The team at Cherished Urns delicately wove my mother's ashes into a tangible symbol of love and remembrance, surpassing all my expectations. From my very first inquiry to the final delivery, every interaction with the team exuded unrivaled professionalism and compassion. Entrusting someone with such a personal and cherished keepsake is no small feat, yet Cherished Urns approached the task with reverence and care that touched my heart deeply. With bated breath, I waited for my ring, filled with apprehension and hope. As I finally beheld the masterpiece, tears of joy welled up in my eyes. Cherished Urns had not just created a piece of jewelry; they had immortalized a piece of my soul, bringing immense happiness and solace to my grieving heart. To the entire team at Cherished Urns, I extend my deepest gratitude and appreciation for transforming my loss into a symbol of eternal love. Fiona K 💕

I paid £465 for a white gold chain with…

From the moment I set my eyes on the white gold chain at cherished-urns.co.uk, I knew it was the perfect piece to honor my loved one. However, my excitement quickly turned into disappointment when the item was repeatedly delayed and ultimately arrived flawed. The chain snapped within just 8 days, leaving me heartbroken and frustrated. When I reached out to customer service, their response only added to my distress. They revealed that the chains cost a mere £35, making me question the quality and value of the product I had purchased. The prospect of receiving a replacement chain that might also break was disheartening, especially considering the sentimental significance of the pendant it held. As someone who sought to keep a cherished memory close, the thought of not being able to replace the pendant if lost was deeply troubling. It was a situation that left me feeling let down and despondent. I would not want anyone else to experience the same sense of loss and dissatisfaction that I did. What should have been a beautiful symbol of remembrance turned into a disappointing and disheartening experience. My hope is that cherished-urns.co.uk reevaluates their product quality and customer service to prevent others from enduring similar disappointment. In hindsight, I wish I had read genuine customer testimonials before making a purchase, as they may have guided me in making a different decision. Instead, I found myself facing a situation that could not be easily remedied. Moving forward, I urge others to consider their options carefully and hopefully avoid the same regret I now carry.

Transformed by Grace: A Redemption Story

Navigating through the depths of disappointment and frustration, my journey with cherished-urns.co.uk was not what I expected. After eagerly investing £465 in a white gold chain that held immense sentimental value, my excitement soon turned to disillusionment. The delays in delivery tested my patience, and when the precious item finally arrived, it shattered my hopes within a mere 8 days. The fragility of the chain mirrored the fragility of my heart as I faced the harsh reality of its poor quality. In my despair, I reached out to customer service, hoping for a glimmer of solace. What I received was a cold revelation - the chain, valued at a meager £35, held no significance to the company. The offer to either refund a fraction of what I paid or receive another chain destined to meet the same fate left me shattered once again. The realization that the irreplaceable sentimental pendant could be lost forever only deepened my disappointment, leaving a heavy weight of regret in my soul. Yet, amidst the turbulence of this experience, a flicker of hope emerged. Through the darkness of this ordeal, I uncovered strength within myself that I never knew existed. My journey with cherished-urns.co.uk may have begun with shattered expectations, but it ends with a newfound resilience that no chain could ever break. Though my heart may bear the scars of this ordeal, it also carries the transformation it sparked within me. This chapter in my life is a testament to the power of resilience and the beauty that emerges from overcoming challenges. While the material chain may have snapped, the spiritual chain of growth and self-discovery remains unbreakable. Through this experience, I have learned to cherish not just the tangible, but also the intangible treasures that enrich my journey. In the end, what seemed like a tale of disappointment has blossomed into a story of redemption, reminding me that even in the darkest moments, there is always room for growth and transformation.

Wonderful kind people

I cannot express enough gratitude for the incredible team at cherished-urns.co.uk. Their kindness and genuine care shone through every interaction, making a difficult time a little more bearable. They went out of their way to ensure I felt at ease, offering support and compassion that was truly touching. Not only did they provide exceptional customer service, but the ring I received was absolutely perfect. It exceeded all my expectations, and I could feel the thought and care that went into crafting it. The attention to detail was remarkable, and it's clear that they take great pride in their work. I highly recommend cherished-urns.co.uk to anyone in need of their services. The kindness and warmth they exude, combined with the quality of their products, make them a standout choice. Thank you for making a difficult experience a little easier with your beautiful work and genuine compassion.