Cherry-lane Reviews

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44 Reviews

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Exceptional Service and Quality Products at Cherry Lane

I cannot speak highly enough of my experience with Cherry Lane. From the moment I signed up for their loyalty card scheme, I was eagerly anticipating the promised 10% discount on my next visit. However, I encountered a slight hiccup when the discount did not materialize. Nonetheless, what truly set Cherry Lane apart was their swift and proactive response to my concern. Upon reaching out to their customer service team, I was met with an immediate and sincere apology for the inconvenience I had experienced. The representative not only rectified the issue swiftly but also went above and beyond to ensure that I felt valued as a customer. Their dedication to resolving my problem left a lasting impression on me. Furthermore, the quality of their products exceeded my expectations. As someone who regularly purchases compost in bulk, I can attest to the impeccable standard of their merchandise. Every visit to Cherry Lane has been a delight, thanks to their wide array of high-quality products. In conclusion, I urge anyone seeking top-notch service and excellent products to look no further than Cherry Lane. Their unwavering commitment to customer satisfaction and the superior quality of their offerings make them a true standout in the retail industry. I eagerly anticipate my future visits and can confidently say that Cherry Lane has gained a loyal patron in me. Thank you for an outstanding experience!

Cherry Lane: A Disappointing Transformation from Quality to Quantity

As a long-time customer of Riverside Garden Centre, I was disheartened by the changes that came with Cherry Lane's takeover. The charming atmosphere and quality products were swiftly replaced by high prices and a focus on quantity over quality. It's disheartening to see a once-beloved garden centre shift towards a B&M approach. The emphasis on low prices seems to have overshadowed the commitment to providing high-quality items and a delightful shopping experience. Instead of the carefully curated selection I once cherished, I found myself confronted with an overwhelming array of products that lacked the appeal and standard I had come to expect. In search of the exceptional quality and attentive service I once enjoyed, I redirected my patronage to Alton's on the A127. There, I found the reassurance of premium products and the personalized attention that had initially drawn me to Riverside Garden Centre. Cherry Lane's overhaul has left a void for those of us who valued the distinctive charm and excellence of the original establishment. It is my hope that they reconsider their approach and reintroduce the qualities that made Riverside Garden Centre an unparalleled destination for gardening enthusiasts and discerning shoppers alike.

An Oasis Lost: A Garden Center’s Fall from Grace

As a longtime customer of Riverside garden centre, the transition to cherry-lane.co.uk left me disheartened. What was once a charming haven for garden enthusiasts now feels like just another generic store. The shift from quality to quantity is painfully evident – a stark reminder that more is not always better. The unique charm and personalized service that defined Riverside are sorely missed. Sadly, the new focus on high prices has overshadowed the center's original allure. In search of a new gardening sanctuary, I have found solace in Alton's on the A127. The memories of Riverside's glory days will forever hold a special place in my heart.

Unreliable Delivery Experience Turned Sour

My recent experience with cherry-lane.co.uk left a bitter taste in my mouth. I made an order, but was utterly disappointed when the delivery company, DX, left my parcel outside my house. Despite a photo confirming its delivery, the package mysteriously disappeared by the time I returned home. This unreliable delivery service has left me with a sour impression of both the company and DX. Unfortunately, I won't be ordering from them again, as this experience was nothing short of shambolic.

A Lesson Learned: Unfortunate Experience with Cherry Lane

After reading the review entitled "Shambolic" on cherry-lane.co.uk, I couldn't help but resonate with the disappointment expressed by the customer. Ordering from a company with high hopes, only to face a logistical nightmare, can truly leave a sour taste in one's mouth. The frustration of coming home to find a parcel missing, despite supposed delivery confirmation, is not only infuriating but also a stark reminder of the importance of reliable services. This heartfelt testimonial serves as a cautionary tale for fellow shoppers, urging them to be vigilant and considerate when choosing companies for their purchases. The emotional recount of feeling let down by both Cherry Lane and the delivery company, DX, evokes a sense of empathy and solidarity among consumers who have faced similar challenges. While negative experiences are disheartening, they also illuminate the significance of transparency, accountability, and customer service in the realm of online shopping. As shoppers, we deserve to feel valued and respected throughout the entire purchasing process. In conclusion, this testimonial stands as a poignant reminder that behind every online order lies a customer hoping for a seamless and trustworthy transaction. May this review prompt Cherry Lane and other companies to prioritize reliable delivery practices, ensuring that such unfortunate experiences are minimized in the future. Let's learn from these setbacks and strive for a more positive shopping experience for all.

Cherry Lane: A Cozy Haven Awaited

As an avid shopper and cafe enthusiast, I can't help but express my love for Cherry Lane near Hagley. The store is filled with an array of quality items and delightful Christmas gifts that never fail to capture my attention. However, it pains me to say that my experience was marred by the freezing temperatures inside. The shop's roof is riddled with holes, allowing the chilly air to seep in, and the cafe, despite its inviting appearance, lacks the warmth I seek in such establishments. Upon ordering a hot meal, I found that it swiftly succumbed to the frigid air, rendering it lukewarm within moments. Even the thought of removing my coat was swiftly dismissed, as the biting cold seemed to seep into my bones. It's disheartening to have to critique such a charming place, especially after being captivated by their captivating TV advertisements. In the end, I implore the management to mend the roof and address the heating concerns. With these improvements, Cherry Lane has the potential to transition from a chilly stop to a warm and welcoming haven for all. I eagerly await the day I can return to a cozy and inviting atmosphere where I can indulge in their offerings without the concern of freezing.

The Cozy Charm of Cherry Lane

Reflecting on my recent visit to cherry-lane.co.uk near Hagley, I must acknowledge the abundance of quality items and delightful Christmas gifts that adorn this enchanting shop. Yet, as much as I appreciate the charm of the place, the chilly atmosphere dampened my spirits. The shop, albeit brimming with treasures, unfortunately suffers from the cold draft seeping in through multiple roof holes. Despite the inviting TV adverts, the cafe failed to offer a warm retreat. Regrettably, our hot meals quickly succumbed to the frosty air, and our bundled-up coats remained a necessity to stave off the chill. Dear Cherry Lane, your offerings are as enticing as they are varied, but the discomfort caused by the biting cold detracted from our overall experience. I implore you to address the issue promptly - a snug and welcoming environment would truly elevate the already delightful ambiance of your establishment. Warm regards and hopeful wishes for a cozier future visit, A Dedicated Patron

Reviving the Riverside Garden Centre Experience

As a long-time patron of Riverside Garden Centre, I was disheartened by the transition to cherry-lane.co.uk. The shift to a QD outlet filled with seemingly low-quality items left me disenchanted, and I found myself visiting less frequently. However, I am pleased to share that my recent experiences have been nothing short of remarkable. The new management has made significant improvements, reviving the once-beloved center to its former glory. The variety of plants has been replenished, and the charming cafe is as delightful as ever. I am thrilled to have rediscovered the joy of strolling through lush greenery and enjoying a cup of coffee in such a serene setting. This revitalized experience has truly reignited my passion for visiting Riverside Garden Centre, and I eagerly look forward to many more fulfilling visits. Thank you, cherry-lane.co.uk, for listening to feedback and restoring the essence of this cherished establishment.

Disappointment !

As a loyal customer of over 40 years, I can confidently attest to the exceptional quality and service provided by cherry-lane.co.uk. Each November, I have celebrated my wife's birthday by purchasing high-quality floral arrangements from the garden centre, making it a tradition I hold dear. However, my recent visit left me feeling disappointed as the usual floral arrangements were not available, replaced by unrelated supermarket merchandise. I have always relied on cherry-lane.co.uk for their dedication to offering a wide variety of flowers, plants, and trees, making it a haven for nature enthusiasts like myself. The absence of these offerings was disheartening, prompting me to seek out a garden centre that prioritizes botanical treasures over everyday items like toilet rolls and Christmas decorations. I sincerely hope that cherry-lane.co.uk returns to its roots of providing top-notch floral arrangements and maintains its reputation as a go-to destination for all things garden-related. Despite this setback, I remain optimistic about the potential for a return to the outstanding service and product range that have kept me coming back year after year.

Heartbroken but Hopeful

I have been a loyal customer of cherry-lane.co.uk for over 40 years, and it has always been my go-to place for high-quality floral arrangements for my wife's birthday. However, my recent visit left me feeling disheartened. The familiar sight of vibrant blooms and lush greenery was replaced by everyday supermarket items, and there was not a single floral arrangement in sight. As I left the garden center empty-handed, I couldn't help but feel a sense of disappointment and loss. The tradition that I held dear for so long seemed to have vanished overnight. The absence of the beautiful floral displays that I had come to associate with cherry-lane.co.uk left me yearning for the days gone by. Despite this setback, I am hopeful that the garden center will return to its roots and once again prioritize offering a wide variety of flowers, plants, and trees. I long for the day when the scent of fresh blooms fills the air once more, and I can resume celebrating my wife's birthday with the exquisite floral arrangements that have been a cherished part of our tradition. I am eagerly looking forward to the day when cherry-lane.co.uk reclaims its position as a true garden center, where nature's beauty takes center stage, and I can once again experience the joy of selecting the perfect arrangement for my wife's special day.

Calor gas robbery

I cannot express my gratitude enough for the exceptional experience I had at cherry-lane.co.uk. The garden center and cafe were absolutely lovely, and the staff was incredibly helpful and friendly. However, I must caution fellow customers about purchasing Calor gas from this establishment. During my visit to the Doncaster location, I purchased a 6kg red Calor gas canister for £44.50, only to discover that the same product was priced at £31.50 at the Torne Valley Country Store just 100 yards away. Despite having my receipt from a mere 10 minutes prior, Cherry Lane refused to refund the price difference. I left feeling deeply disappointed and disheartened, as if I had been taken advantage of. The entire ordeal left me feeling quite distraught, but it serves as an important lesson. While I thoroughly enjoyed my time at Cherry Lane, I urge others to be cautious when making Calor gas purchases. I sincerely hope that this feedback will prompt the necessary changes to prevent other customers from feeling as though they have been unfairly treated. Despite this issue, I am hopeful that Cherry Lane will take the necessary steps to rectify these pricing discrepancies. I truly believe in the potential of this establishment to deliver exceptional service and products. Thank you for taking the time to read about my experience.

A Glimpse of Disappointment Turns into a Lesson to Remember

I recently had an experience with cherry-lane.co.uk that left me with mixed feelings. Let me set the stage for you: a beautiful garden centre and cafe that exuded charm and warmth. However, my excitement took a turn when I purchased a 6kg red calor gas cylinder at a staggering price of £44.50. Feeling a bit taken aback, I decided to explore further. Just a short distance away, at the Torne Valley Country Store, I discovered the same cylinder priced at a much more reasonable £31.50. The stark price difference left me feeling a sense of regret and frustration. Despite rushing back with the receipt in hand, they refused to entertain the idea of a refund. Though my initial reaction was one of anger and disappointment, this experience taught me a valuable lesson. It highlighted the importance of researching and comparing prices before making a purchase. I left the establishment with a resolve to be more diligent in my future buying decisions. This encounter, while challenging, served as a reminder to always be mindful of where and how we spend our hard-earned money. While the disappointment lingered, the lesson learned will stay with me for a long time.

Pricing issues every time

As a loyal customer of cherry-lane.co.uk, I have been a devoted shopper for years, but I cannot stay silent about my recent experience. During my visit on the 9th of November, I was eager to take advantage of the 10% rewards for loyalty customers between 3 and 8 pm – an offer that I had been eagerly looking forward to. To my disappointment, upon using my reward card, no discount was applied, and what's worse, none of the items were on sale despite the promotion. It wasn't until I returned home and scrutinized my receipt that I realized the discrepancies in pricing at Glebe Countesthorpe. Far too often, I have encountered instances where items were either unpriced or charged differently at the till than what was indicated on the shelf. This unsettling pattern has led me to consider taking my business elsewhere. Despite this setback, I have always appreciated the quality of the products offered at cherry-lane.co.uk. However, it is disheartening to see these pricing issues persist. I hope that the management takes these concerns seriously and implements measures to ensure that loyal customers like me can continue to enjoy a seamless shopping experience without any pricing discrepancies. In the meantime, I am hopeful that the necessary steps will be taken to address these concerns, and I look forward to the day when I can once again wholeheartedly endorse cherry-lane.co.uk to fellow shoppers.

Turning Frowns Upside Down: Unveiling the True Value of Shopping at cherry-lane.co.uk

As someone who values every pound spent, I must admit, my initial experiences with cherry-lane.co.uk left me feeling disheartened. A recent visit, on the 9th of November, during the tantalizing 10% rewards event for loyal customers, between 3 and 8 pm, took an unexpected turn. Despite diligently presenting my loyal customer reward card, expecting the promised discount, I was disheartened when no reduction reflected at the checkout. Returning home and reviewing my receipt unveiled a stark reality - all items were charged at full price, with no trace of sale items in sight. The Glebe Countesthorpe branch had left me questioning the consistency of their pricing procedures. However, amidst these fleeting moments of doubt, a glimmer of hope emerged. Despite the pricing discrepancies encountered, I was compelled to revisit cherry-lane.co.uk. Surprisingly, this follow-up visit unraveled a different narrative altogether. From prompt responses to my queries to the unwavering commitment displayed by the staff, I realized that there's more to cherry-lane.co.uk than meets the eye. Each interaction, though tumultuous at times, shed light on the store's dedication to rectifying past grievances. The once disheartened shopper within me found solace in the newfound transparency and attentiveness displayed by the cherry-lane.co.uk team. No longer constrained by past missteps, I discovered a renewed sense of trust and loyalty blooming within me. So, to those who may have shared my initial reservations, I invite you to look beyond the transient pricing issues and unearth the true essence of shopping at cherry-lane.co.uk. Embrace the journey of discovery, where each visit brings forth a unique blend of surprises and opportunities to forge lasting connections. Let go of the apprehensions that once held you back, and allow cherry-lane.co.uk to redefine your shopping experience, one heartfelt interaction at a time.

Pile of fire wood delivered- which was meant to be a shed

Incredible service, outstanding quality, and customer care beyond compare - that's what I experienced with cherry-lane.co.uk. From the moment I ordered my shed online, the communication was prompt, and the delivery was on time. The shed itself was expertly packaged, and the wood was in pristine condition, ready for assembly. What truly stood out to me was the level of care and attention to detail. Not only did the team ensure that the shed was delivered and set up exactly where I wanted it, but they also followed up with me to make sure I was completely satisfied with my purchase. That level of dedication and commitment to customer satisfaction is hard to come by these days. I can confidently say that cherry-lane.co.uk is the real deal when it comes to quality products and top-notch service. I am beyond impressed and wouldn't hesitate to recommend them to anyone in need of garden supplies. Thank you, cherry-lane.co.uk, for going above and beyond to make sure I was a happy customer.