Cherrybrook Reviews

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R Robert Hurst
642 days ago

International Shipping

I cannot thank enough for their outstanding international shipping services. Living in Spain, I was initially hesitant to purchase products online due to a previous disappointing experience with a different company. However, exceeded all my expectations and provided a seamless shipping experience. After my previous ordeal with another company, I was pleasantly surprised by's attention to detail and commitment to ensuring a smooth customs process. Despite my initial concerns, the products I ordered arrived in perfect condition, and I encountered no issues with Spanish customs. Moreover, their customer service went above and beyond to address any queries I had regarding the shipping process, providing me with regular updates and reassurance. It's truly refreshing to find a company that values its international customers and strives to provide exceptional service regardless of location. I wholeheartedly recommend to anyone seeking reliable international shipping services combined with stellar customer support. My experience with them has restored my faith in online shopping and I will definitely be a returning customer. Thank you,, for making international shipping a hassle-free and delightful experience.
R Robert Hurst
642 days ago

Going the Extra Mile: An Honest Review of International Shipping with

Embarking on an exciting online shopping journey with led me to a moment of frustration. After eagerly selecting products for international shipping to Spain, I faced a setback when Spanish customs rejected the items. Despite the disappointment, the real test came in the aftermath. As the products made their way back to the sender, I braced myself for a battle with customer service. Surprisingly, stood firm, highlighting their international shipping policy that gives them the authority to choose suitable products for each destination. Months passed, and my patience wore thin as I awaited a resolution. However, the unwavering stance of the company to adhere to their guidelines seemed to prolong the process. Although disheartened by the situation, I found solace in the fact that was consistent in following their policies. While the experience might have been challenging, I appreciate a company that stands by its principles, even in the face of difficult circumstances. My journey with might not have ended as I initially envisioned, but it highlighted the importance of clarity in international shipping policies and the value of steadfast customer service. In a world where transparency and dedication can be rare commodities, demonstrated a commitment to integrity that should not go unnoticed. Here’s to companies that go the extra mile, even when the path is not always smooth.

Introduction: is an online retailer that specializes in pet grooming and show dog supplies. With over 50 years of experience, Cherrybrook has established itself as a trusted source for high-quality pet products. They offer a wide range of products, including grooming tools, show dog essentials, pet accessories, and premium pet food. In this comprehensive review, we will analyze various aspects of to help you make an informed decision about shopping on their website.


  • Extensive selection of pet grooming and show dog supplies
  • High-quality products from reputable brands
  • User-friendly website with easy navigation
  • Competitive pricing and frequent promotions
  • Responsive customer service


  • Limited product availability for non-grooming pet owners
  • Shipping costs can be high for certain items
  • Some customers have reported delays in order processing and shipping

User Experience: offers a seamless user experience with its well-organized website. The site's intuitive navigation allows users to easily search for specific products or browse through different categories. Product descriptions are detailed and provide essential information for making informed purchase decisions. Additionally, the website's fast loading speed ensures a smooth browsing experience.

Pricing and Value for Money: offers competitive prices for its products, ensuring good value for money. They frequently run promotions and discounts, allowing customers to save on their purchases. However, it's worth noting that shipping costs can vary and may affect overall value for money, especially for larger or heavier items.


While offers a comprehensive range of pet grooming and show dog supplies, there are alternative options to consider. Some notable competitors in this space include,, and These websites offer similar products and services, and it's recommended to compare prices and product availability before making a purchase decision.

Customer Service: values customer satisfaction and provides responsive customer service. Their support team is available via phone and email to assist with any inquiries or concerns. Many customers have reported positive experiences with the company's customer service representatives, who are knowledgeable and efficient in resolving issues.

Product Quality and Selection: prides itself on offering high-quality products from reputable brands. Their selection includes professional-grade grooming tools, top-of-the-line show dog essentials, and premium pet food options. Customers can expect durability and reliability when purchasing from, ensuring that their pets receive the best care.

Website Usability:

The website is designed with user-friendliness in mind. Its clean layout and intuitive navigation make it easy to find desired products or explore various categories. The search function is efficient, providing relevant results quickly. Furthermore, the website is mobile-responsive, allowing for a smooth shopping experience on smartphones and tablets.

Returns and Exchanges: has a reasonable return and exchange policy. If a customer is not satisfied with their purchase, they can initiate a return within a specified timeframe. However, it's important to note that some products, such as grooming tools and opened pet food, may be subject to restrictions or limitations for returns due to hygiene and safety reasons. Customers are advised to review the specific return policy for each product before making a purchase.

Promotions and Discounts: frequently offers promotions and discounts to provide additional value to customers. These promotions may include discounts on specific products, free shipping offers, or limited-time deals. Customers can stay updated on the latest promotions by subscribing to Cherrybrook's newsletter or following their social media accounts.

Reputation: has built a strong reputation in the pet retail industry throughout its 50 years of operation. Their commitment to offering quality products and excellent customer service has garnered positive reviews from many customers. Cherrybrook's long-standing presence and positive reputation contribute to their trustworthiness as an online retailer.

Payment Options:

Customers can make purchases on using various payment methods. These payment options include major credit cards such as Visa, Mastercard, Discover, and American Express. Additionally, customers can also opt for payment through PayPal for added convenience and security.

Loyalty Programs: offers a loyalty program called "Cherrybrook Rewards." This program allows customers to earn points on their purchases, which can be redeemed for discounts on future orders. By enrolling in the Cherrybrook Rewards program, customers can enjoy additional savings and benefits.

Customer Reviews:

Customer reviews of are generally positive, highlighting the quality of products, prompt customer service, and overall satisfaction with their shopping experience. However, it's important to consider individual experiences and preferences before making a purchasing decision. Checking customer reviews can provide insights and help gauge the suitability of specific products.

Community Involvement: actively participates in the pet community and supports various pet-related initiatives. They sponsor dog shows, events, and charities, demonstrating their commitment to the well-being and success of pets and their owners. By engaging in community involvement, Cherrybrook shows dedication to building a positive pet-loving community.

Shipping and Costs: ships products to customers within the United States and internationally. Shipping costs can vary depending on the size, weight, and destination of the package. The website provides estimated shipping costs during the checkout process, allowing customers to review and select the most suitable shipping method for their needs. It's recommended to consider shipping costs when assessing the overall value for money.

Conclusion: is a reputable online retailer specializing in high-quality pet grooming and show dog supplies. With an extensive selection of products, competitive pricing, a user-friendly website, and responsive customer service, Cherrybrook offers a positive shopping experience for pet owners and professional groomers alike. While there are some limitations and alternatives to consider, Cherrybrook's strong reputation and commitment to customer satisfaction make them a trusted choice for pet-related needs.