Users Voice for Chhabra555

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Chhabra555
Chhabra555 Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 1 5 4.5 5 5
Feb 2023 5 5 5 5 3.4 5
Mar 2023 5 5 5 5 3.1 5
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Detailed Chhabra555 Review by

Introduction

Chhabra555.com is an online store that specializes in Indian ethnic wear for men, women, and children. It is known for its vast selection of traditional clothing, including sarees, salwar suits, kurtis, and lehengas, as well as accessories such as jewelry, handbags, and footwear. Established in 1954, Chhabra555 has over 60 stores in India, and its online store serves customers worldwide.

Pros and Cons

Pros:
  • Extensive selection of ethnic wear
  • Reasonable prices
  • International shipping
  • Easy-to-use website
Cons:
  • Limited sizing options
  • Slow shipping times
  • Inconsistent product quality
  • Customer service can be improved

User Experience

Chhabra555.com's website is easy to navigate, and products are well-categorized, making it easy to find what you're looking for. The site also offers a helpful size chart, product descriptions, and customer reviews to aid in making purchasing decisions. However, the site can be slow to load at times, and there have been reports of technical issues during checkout.

Pricing and Value for Money

Chhabra555.com offers a wide range of prices, from affordable items to high-end designer wear. Overall, the prices are reasonable and offer good value for money. Additionally, the store offers periodic promotions, discounts, and sales, making its products more accessible to buyers on a budget.

Alternatives

Some alternatives to Chhabra555.com are Utsav Fashion, Indian Wedding Saree, and Bharat Plaza. These stores offer similar products and pricing, but may differ in terms of product quality, shipping times, and customer service.

Customer Service

Chhabra555.com's customer service can be hit or miss. Some customers report quick and helpful responses to their inquiries, while others have experienced slow and unresponsive service. The store does have a FAQ section and a contact form on its website, but its lack of phone support may be frustrating for some customers.

Product Quality and Selection

Chhabra555.com offers an extensive selection of Indian traditional wear for men, women, and children. The site's products are well-categorized and offer a range of styles, colors, and designs. However, product quality can be inconsistent, with some items receiving high praise from customers while others fail to meet expectations.

Website Usability

Chhabra555.com's website is easy to use and navigate. The site's search function works well, and products are well-categorized. However, the site's speed and technical issues during checkout can be frustrating.

Returns and Exchanges

Chhabra555.com's return policy allows customers to return or exchange items within seven days of delivery, as long as the products are in unused and original condition. However, customers are responsible for shipping costs, and returns can take up to two weeks to process.

Promotions and Discounts

Chhabra555.com offers periodic promotions, discounts, and sales on its products. Customers can sign up for the store's newsletter to receive updates on these special deals.

Reputation

Chhabra555.com has been in the business of selling Indian traditional wear for over 60 years and has a strong reputation in India. However, it is less well-known internationally, and online reviews of the store are mixed.

Payment Options

Chhabra555.com accepts a range of payment options, including credit cards, debit cards, net banking, and PayPal.

Loyalty Programs

Chhabra555.com does not offer a formal loyalty program, but customers can earn reward points for leaving product reviews on the site.

Customer Reviews

Customer reviews of Chhabra555.com are mixed. While some customers have had positive experiences with the store's customer service and product quality, others have reported issues with shipping times, customer service, and product quality.

Community Involvement

Chhabra555.com does not appear to have a significant involvement in charitable or community-based initiatives.

Shipping and Costs

Chhabra555.com offers international shipping, but shipping times can be slow, and customers are responsible for any customs duties or taxes incurred. Shipping costs vary depending on the destination and the size of the order.

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