Chictiles Reviews

Voted Good (5/5)

57 Votes

20 Reviews

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In the Tile Store category

Pie-Chart Analysis

5% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
85% users rated Excellent
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J Joy Armstrong
141 days ago

Heartfelt Thanks to ChicTiles for their Exceptional Service

When I stumbled upon ChicTiles.ie, little did I know that I was about to embark on a journey of seamless perfection in home renovation. From the moment I reached out to their team, I was greeted with warmth and professionalism that truly set them apart. The assistance I received was not only helpful but also incredibly efficient. Their dedication to ensuring customer satisfaction was evident in every interaction I had with them. The team at ChicTiles.ie went above and beyond to understand my vision and provided expert guidance that made the entire process smooth and stress-free. As someone who values quality and reliability, I can confidently say that ChicTiles.ie exceeded all my expectations. The care and attention to detail they put into every aspect of their service truly sets them apart in the industry. The end result of my home renovation project was nothing short of spectacular, thanks to the remarkable products and unparalleled support I received from ChicTiles.ie. I am beyond grateful for their commitment to excellence and their unwavering dedication to customer satisfaction. If you are looking for a partner you can trust to bring your home design dreams to life, look no further than ChicTiles.ie. Their exceptional service, paired with their exquisite product range, makes them a standout choice for anyone seeking to elevate their space with style and sophistication. Thank you, ChicTiles.ie, for your outstanding service and for turning my vision into a reality. I am truly grateful for everything you have done for me.
A Anel
146 days ago

Claudia’s Exceptional Service Made My Tile Shopping a Breeze

I cannot rave enough about the exceptional service I received from Claudia at chictiles.ie. Her willingness to go above and beyond truly made my tile shopping experience a breeze. Not only did Claudia provide me with all the necessary information and guidance, but she also went the extra mile by sending me samples of tiles through the post. Receiving the samples allowed me to see and feel the quality of the tiles in person, making my decision-making process so much easier. And to top it off, the tiles arrived exactly on the promised date, as Claudia had assured me. Her seamless and efficient approach, coupled with her generosity and dedication to customer satisfaction, truly set her apart. Thank you, Claudia, for your outstanding service and for making my experience with chictiles.ie a memorable one. Your efforts do not go unnoticed and are greatly appreciated!
M Maarten
329 days ago

Heartwarming Service at ChicTiles: Claudia Goes Above and Beyond

I cannot express enough how grateful I am for Claudia’s exceptional service at chictiles.ie. From the moment I reached out with questions about their products, Claudia went above and beyond to provide me with the information I needed. She assured me throughout the process, keeping every promise made and ensuring that the delivery was not only completed but also met all my expectations. This experience was truly outstanding and left a lasting impression on me. Claudia's dedication to customer satisfaction is unparalleled, and I am certain that I will be returning to ChicTiles for all my future needs. Thank you, Claudia, for your exemplary service and for making my experience with ChicTiles a memorable one.
B Ben Holmes
336 days ago

Unparalleled Customer Care: My Experience with Claudia at Chictiles.ie

Let me share my extraordinary experience with Chictiles.ie, where Claudia's exceptional customer service exceeded all expectations. Initially hesitant due to the remarkably low prices, Claudia's professionalism put my mind at ease. Through online correspondence and shared photos, Claudia verified the authenticity of the tiles, assuring me of their quality. Despite my concerns, the tiles arrived promptly, delivered flawlessly on a pallet truck without a single breakage, even though the order exceeded a ton. The savings, coupled with the impeccable service, were unmatched; we saved a significant amount compared to local prices. I am beyond impressed with Chictiles.ie and Claudia's dedication to ensuring customer satisfaction. This encounter has solidified my loyalty, and I will undoubtedly return for future purchases. Without reservation, I wholeheartedly recommend their services to anyone seeking a reliable and cost-effective online tile supplier. It's refreshing to find a company that truly values its customers and delivers on its promises.
N Nessa
424 days ago

Chictiles.ie: The Ultimate Lifesavers!

The exceptional service provided by Chictiles.ie has truly exceeded my expectations. When I couldn't find the tiles I wanted due to discontinuation, Chictiles.ie, especially Claudia, didn't just offer standard customer service—they went the extra mile to contact the supplier and arrange for a special batch to be created just for me. As a result, I received the perfect tiles promptly and in impeccable condition. My experience with Chictiles.ie has been nothing short of amazing, and I wholeheartedly recommend them to anyone in need of outstanding service and attention to detail.
M MaBe
499 days ago

Wonderful service

My assessment for chictiles.ie Wonderful service, high quality and communication. Tiles had been very nicely packed and arrived promptly. Very good tile and toilet selections at good costs. Will store and suggest once more.
J Jaap
769 days ago

Exceeded Expectations: Exceptional Service and Remarkable Value

Reflecting on my recent experience with chictiles.ie, I am compelled to share the exceptional service I received. Hailing from the Netherlands, I encountered some technical difficulties on the website and resorting to contacting them via email was a game-changer. The team promptly addressed and resolved the issues while offering me an incredibly competitive price that truly honored my budget constraints. What truly sets this company apart is their unwavering commitment to customer satisfaction. The flexibility to reschedule the delivery, a simple yet crucial gesture, spoke volumes about their dedication to accommodating their clients' needs. The seamless delivery process was a breath of fresh air, but what truly touched my heart was the personalized touch from Claudia, who ensured that every detail was meticulously attended to. This level of care and attention is a rarity in today's fast-paced world, and for that, I am immensely grateful. Without a doubt, this experience has undoubtedly earned chictiles.ie a perfect score in my books. My loyalty to this exceptional company remains unwavering, and I eagerly anticipate future interactions with them. Thank you for setting the bar high and redefining excellence in customer service!
F Fiona Connelly
774 days ago

Exceeded Expectations: A Seamless Tiles Shopping Experience

I cannot express my gratitude enough for the outstanding service provided by chictiles.ie. Not only did I find the perfect tiles at a fraction of the cost compared to local stores, but the convenience of having them shipped directly to my doorstep in N was simply unparalleled. The tiles arrived promptly, exactly as promised, without any hiccups. This seamless experience has truly set a new standard for online shopping. I am beyond impressed and will not hesitate to recommend chictiles.ie to anyone in search of quality products and exceptional service. Thank you for making my renovation project a breeze!
C customer
789 days ago

ChicTiles.ie: A Customer Service Nightmare Turned Learning Experience

As a customer who was eagerly anticipating a home improvement project, my experience with ChicTiles.ie was disappointing, to say the least. I placed an order online for tiles that were listed as available and in stock, only to have my payment processed and then receive a refund notification a week and a half later. The lack of communication and explanation surrounding the sudden refund left me feeling frustrated and undervalued. The unprofessional manner in which this situation was handled was disheartening, to say the least. However, as I reflect on my experience, I have come to appreciate the value of exceptional customer service. While ChicTiles.ie may have let me down, it has led me to discover other tile shops that prioritize transparency, communication, and customer satisfaction. Although my initial interaction with ChicTiles.ie was disappointing, I'm grateful for the lessons learned and the opportunity to find a more reliable and customer-centric supplier for my home improvement needs.
M Mary Hennessy
804 days ago

Astonishing Transformation with ChicTiles

Embarking on a home renovation journey led me to chictiles.ie, where I discovered the transformative power of their wood effect tiles. The ground floor now exudes elegance and warmth, thanks to their exceptional quality and affordability. While the separate delivery of tiles and grouting initially caught me off guard, the impeccable customer service, particularly Claudia's proactive assistance, swiftly resolved any hiccups caused by external factors. ChicTiles not only delivers outstanding products but also goes above and beyond to ensure a seamless and gratifying experience for their customers. I wholeheartedly recommend ChicTiles for anyone seeking to elevate their space with style and efficiency.
D Declan Hardy
875 days ago

Exemplary Service That Goes Above and Beyond Expectations

Let me share my exceptional experience with chictiles.ie - their service is nothing short of outstanding. Not only did my tiles arrive right on schedule, but when a few were broken during shipping, Claudia swiftly came to the rescue, resolving the issue with promptness and efficiency. This level of care and attentiveness is truly commendable, leaving me not only satisfied but also impressed by the dedication to customer satisfaction. I would wholeheartedly recommend chictiles.ie to anyone in need of quality products and top-notch service. Without a doubt, I will be returning for future purchases, knowing that I am in the best hands possible. Thank you for setting the bar high and delivering beyond expectations!
R Robert K.
904 days ago

Exemplary Customer Care Amidst Mishap: A Testimony of Gratitude

Allow me to share my heartfelt experience with chictiles.ie, where exceptional service exceeded my expectations. Despite encountering damaged goods during transport, the swift response from the team to replace them, free of charge, without unnecessary hurdles left me pleasantly surprised and deeply satisfied. Their commitment to customer satisfaction shines brightly, making me a loyal advocate of their brand. Thank you for restoring my faith in outstanding service!
L Linda. Dublin
930 days ago

Transforming Our Space: A Testimonial for Chic Tiles

As homeowners in Dublin, my partner and I embarked on a journey to revamp our living space. After much deliberation, we decided to purchase tiles from Chic Tiles, a decision we have not regretted. From the moment we walked into the store, we were greeted by Claudia and Karl, who not only showcased their professionalism but also exuded friendliness that made us feel welcome and valued as customers. Claudia's eye for design and Karl's in-depth knowledge of tiles helped us navigate through the wide array of options, making the selection process smooth and enjoyable. The quality of the tiles exceeded our expectations, instantly elevating the aesthetics of our home. The installation process was seamless, thanks to the guidance provided by the Chic Tiles team. What truly stood out for us was the personalized service we received throughout the entire journey, from selection to installation. If you are looking to transform your space with top-notch tiles and exceptional customer service, look no further than Chic Tiles. Our experience with Claudia, Karl, and the team was nothing short of remarkable. We are proud to have chosen Chic Tiles and cannot recommend them enough. Thank you for helping us create a space we truly love. Linda from Dublin
C customer
998 days ago

Unparalleled Service and Unbeatable Value

As a hesitant online shopper, my experience with chictiles.ie exceeded all expectations. From the moment I connected with Claudia, her professionalism and warmth instantly put me at ease. Despite initial reservations about not having a traditional storefront, Claudia’s attentive guidance and seamless communication made the entire process a breeze. The delivery to Cork, Ireland was not only prompt but also impressively affordable, proving that exceptional quality doesn't have to come with a high price tag. Thank you, Claudia, for not only delivering top-notch tiles but also for redefining the standard of online shopping.
J Jennifer
1035 days ago

Above and Beyond: A Customer’s Delightful Discovery at Chic Tiles

As I embarked on my home renovation journey, I stumbled upon Chictiles.ie and was immediately drawn in by their elegant selection. Little did I know that I was about to experience perfection in service. From the moment I reached out, Claudia's warmth and efficiency made me feel like a valued customer. Her prompt responses to my queries showcased a genuine care for my project's success. When my tiles arrived, I was pleasantly surprised by their quality and the meticulous packaging that ensured they reached me in pristine condition. The delivery time exceeded my expectations, allowing me to proceed with my renovation plans swiftly. The affordability of the tiles was an added bonus, making the entire experience even more satisfying. I am truly grateful for the seamless and enjoyable journey Chic Tiles provided me. The outstanding service, combined with the high-quality products, has made me a loyal customer. I wholeheartedly recommend Chic Tiles to anyone seeking a touch of elegance and efficiency in their home improvement projects. I eagerly look forward to my next purchase, knowing that I am in good hands with Chic Tiles.

Introduction

ChicTiles.ie is an online store that offers a wide range of stylish and contemporary tiles for both residential and commercial use. With a user-friendly website and an extensive selection of products, ChicTiles.ie aims to provide customers with high-quality tiles for their interior and exterior spaces.

Pros and Cons

  • Pros:
  1. Extensive selection of stylish tiles
  2. Competitive pricing
  3. User-friendly website
  4. Responsive customer service
  5. High-quality products
  6. Flexible returns and exchanges
  • Cons:
    1. Limited physical store locations
    2. Shipping costs may apply

    User Experience

    ChicTiles.ie offers a seamless and intuitive user experience. The website is well-organized, making it easy for customers to navigate and browse the extensive selection of tiles. The search function allows users to quickly find specific products, and detailed product descriptions and images provide a clear understanding of each tile's features and appearance. Overall, the user experience is excellent, ensuring a hassle-free shopping experience.

    Pricing and Value for Money

    ChicTiles.ie offers competitive pricing for their range of high-quality tiles. The prices are reasonable and reflect the value provided by the products. Customers can be assured they are getting good value for their money when purchasing from ChicTiles.ie. Additionally, periodic promotions and discounts are available, giving customers the opportunity to save even more.

    Customer Service

    ChicTiles.ie prides itself on providing exceptional customer service. Their helpful and knowledgeable customer support team is available to assist customers with any inquiries or concerns. They are responsive and strive to ensure customer satisfaction. Whether it's through email, phone, or live chat, customers can expect prompt and professional assistance.

    Product Quality and Selection

    ChicTiles.ie offers a wide selection of high-quality tiles sourced from reputable manufacturers. The products are carefully chosen to provide customers with the latest trends and durable options for their projects. The tiles are made to withstand daily use and are available in various sizes, colors, and finishes. Customers can trust the quality and reliability of the tiles offered by ChicTiles.ie.

    Website Usability

    The ChicTiles.ie website is designed with usability in mind. The layout is clean and intuitive, allowing customers to easily navigate through different categories and products. The search function is efficient, helping customers find specific tiles quickly. Furthermore, the website is optimized for different devices, ensuring a seamless shopping experience both on desktop and mobile devices.

    Returns and Exchanges

    ChicTiles.ie understands that sometimes customers may need to return or exchange their purchases. They have a flexible returns and exchanges policy, allowing customers to request returns or exchanges within a specified time frame. The process is straightforward, and the customer support team is readily available to assist with any related concerns.

    Promotions and Discounts

    ChicTiles.ie offers regular promotions and discounts to provide customers with additional savings on their purchases. Customers can take advantage of these promotions to get the best value for their money. The website prominently displays any ongoing promotions or discounts, making it easy for customers to find and benefit from them.

    Reputation

    ChicTiles.ie has earned a positive reputation in the market for its commitment to quality products and excellent customer service. Their consistent focus on customer satisfaction has resulted in a loyal customer base, with many positive reviews and testimonials supporting their reputation as a trusted tile supplier.

    Payment Options

    ChicTiles.ie offers a range of convenient and secure payment options. Customers can choose to pay using major credit or debit cards, as well as popular online payment platforms. The payment process is secure, ensuring customer information is protected.

    Loyalty Programs

    ChicTiles.ie offers a loyalty program to reward their customers for their continued support. The program allows customers to accumulate points with every purchase, which can then be redeemed for future discounts or benefits. This encourages customer loyalty and provides additional value to frequent shoppers.

    Customer Reviews

    Customer reviews play a vital role in shaping the perception of ChicTiles.ie. The website showcases customer reviews and ratings, allowing potential customers to gain insights from past experiences. The majority of reviews highlight positive experiences with the quality of products, customer service, and overall shopping experience.

    Community Involvement

    As part of their commitment to the community, ChicTiles.ie actively participates in various social and environmental initiatives. They support local charities and contribute to sustainable practices within the industry. By engaging in community involvement, ChicTiles.ie demonstrates a responsible and ethical approach to business.

    Shipping and Costs

    ChicTiles.ie offers reliable and timely shipping services. The shipping costs are determined based on the customer's location and order size, and these costs are clearly communicated during the checkout process. Customers can expect their tiles to be well-packaged and delivered in excellent condition.