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Childrensplace.com is an online retailer that specializes in children's clothing and accessories. They offer a wide selection of products for kids of all ages, including infants, toddlers, and big kids. With over 1,000 stores across North America, Children's Place is a go-to destination for parents looking for stylish, high-quality clothing at affordable prices.
Pros and Cons
Pros:
- Wide range of clothing and accessories for children of all ages
- Affordable pricing and frequent sales and discounts
- Free shipping on orders over $50
- Loyalty program for frequent shoppers
Cons:
- Limited international shipping options
- Some customers have reported issues with sizing and quality of products
User Experience
Childrensplace.com offers a user-friendly interface with easy navigation, making it simple for parents to find what they need. The website is organized by age group and clothing type, which makes it quick and convenient to browse their selection. They also have a mobile app that allows customers to shop on-the-go.
Pricing and Value for Money
Childrensplace.com offers affordable pricing with frequent sales and discounts. They also have a loyalty program that rewards frequent shoppers with cashback and exclusive offers.
Alternatives
Some alternative online retailers that offer children's clothing include Gap Kids, Old Navy, and Carter's.
Customer Service
Childrensplace.com has a dedicated customer service team that is available to assist customers via phone, email, or live chat. They also have a comprehensive FAQ section on their website that addresses common customer inquiries.
Product Quality and Selection
Childrensplace.com offers a wide selection of high-quality clothing and accessories for children of all ages. They also offer seasonal collections and collaborations with popular brands.
Website Usability
The Children's Place website is easy to navigate, with clear categories and filters to help parents find what they need quickly. The site is also mobile-responsive, which is convenient for on-the-go shopping.
Returns and Exchanges
Childrensplace.com offers hassle-free returns and exchanges within 45 days of purchase, as long as the merchandise is in its original condition and packaging.
Promotions and Discounts
Childrensplace.com frequently offers sales and discounts on their products. They also offer a loyalty program called My Place Rewards that rewards frequent shoppers with cashback and exclusive offers.
Reputation
Childrensplace.com has a strong reputation for offering high-quality clothing and accessories for children at affordable prices. They also have a solid 4.7-star rating on Trustpilot and a loyal customer base.
Payment Options
Childrensplace.com accepts a variety of payment options, including credit cards, PayPal, and gift cards.
Loyalty Programs
Childrensplace.com offers a loyalty program called My Place Rewards that rewards frequent shoppers with cashback and exclusive offers.
Customer Reviews
Customers have given Childrensplace.com positive reviews for their affordable pricing, high-quality products, and efficient customer service.
Community Involvement
Childrensplace.com is committed to giving back to the community and has partnered with various organizations that support children and families in need.
Shipping and Costs
Childrensplace.com offers free standard shipping on orders over $50. They also offer expedited shipping options for an additional cost. International shipping is available, but costs vary depending on the destination.
Review Description: The prices and sizes are good.The quality of footed sleeper are horrible. The material is a thin fleece with horrible grippers at the bottom. My 1 year old slides all over our floor. The snow boots with glittler and a thin fur lining are hard and don't give. Upgrade your materials. The return policy for in store purchases are horrible. I may close my credit card and just purchase clothes for kids with Target. Montgomery malls items are picked over and the white lady customer service rep was a liar
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Reviewer Name: Sha
Review Submission Date: 2022-11-07
Review Title: DO NOT SHOP AT THE CHILDRENS PLACE
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Review Description: This scam of a place! I placed a $140 order, they did not send me my sons jacket and refuse to refund me! A place that scams like this does not deserve any customers! They steal $ from hard working ppl and scam them! Then dismiss it and treat you like you are nobody!
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Reviewer Name: Catherine
Review Submission Date: 2022-11-02
Review Title: Someone has fraudulently signed up…
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Review Description: Someone has fraudulently signed up under my name for a store credit card. They were unresponsive to solve the problem. I did call both the customer service and card service!
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Reviewer Name: Vanessa Fanfan
Review Submission Date: 2022-11-01
Review Title: Awful experience with the Coral Springs…
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Review Description: Awful experience with the Coral Springs location. I will never shop there again. The customer service is subpar. If I ever purchase from this store it will only be online.
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Reviewer Name: Jill Davis
Review Submission Date: 2022-10-22
Review Title: Lovin' This Shrug, Shirt and denim leggings
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Review Description: I recently ordered my little girl a cookie dough Thankful For My Family Shirt that I could not absolutely resist ! Of course I had to order a pair of Faux Denim Leggings to go with the shirt which absolutely looked gorgeous on my girl !Then I absolutely fell in love with the Sweet Nothing Pink Shrug That looked so beautiful on my baby girl!
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Reviewer Name: Katherine Mach
Review Submission Date: 2022-10-10
Review Title: No customer service
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Review Description: No customer service. You call snd listen to a long message then they say extreme call activity so please call back later. I needed to return & make a size change on an item already received. Not happy. Would not recommend!!!
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Reviewer Name: Christopher Matthews
Review Submission Date: 2022-10-10
Review Title: Torture!!!!!!!!!!!
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Review Description: OMG these mfs have been sending me thru the ringer for FOUR MONTHS NOW! I CLOSED the mf account back in MARCH of this year, and paid it off in June. These bi+che$ leave TWO DOLLARS on my account then start charging me late fees!! I get a mf bill in August say $139?!!?! The fuk?!?! I wish I knew where their corporate office was, I'd set that mf on ?. The nerve of you people!! I've never seen such a dysfunctional company with ridiculous billing practices.
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Reviewer Name: Michelle
Review Submission Date: 2022-09-22
Review Title: The worst merchant I've ever dealt with…
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Review Description: The worst merchant I've ever dealt with I placed a order for my toddler a coat on 09/09/22. Today is now 09/22/22 they clearly see I have not received it and it's clearly lost in transit. They do not want to resend or refund me my money. There greedy to the fullest extent once you purchase that's all that matters to them they don't value there customers customer service including the supervisor is rude period.
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Reviewer Name: Witch Crafter
Review Submission Date: 2022-08-22
Review Title: PRICES JACKED UP RIGHT BEFORE A SALE
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Review Description: I don't think I will be shopping at children's place any longer. They are thieves and I'm surprised they haven't been sued more for jacking up the price then offering a "sale" It is unethical. It is supposed to be tax free week so I went shopping for my daughter and surprise their toddler jeans were jacked up to $40 EACH but supposedly were on sale. I bought my last item from there. Childrens clothes that are RIDICULOUSLY overpriced.
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Reviewer Name: Henri Rich
Review Submission Date: 2022-07-15
Review Title: CORPORATE CRIMINALS
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Review Description: CRIMINALS THIEVESSCAMMERSPOOR CUSTOMER SERVICEDO NOT BUYTHEY DO NOT REPLY TO EMAILS OR OFFER REFUNDS THEY WILL CANCEL YOUR ORDER BUT STILL CHARGE YOUR CARD. AWFUL STORE!