Chiquito Reviews

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285 Votes

40 Reviews

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In the Restaurants & Bars category

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63% users rated Excellent
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O Oana Georgiana Ciutacu
72 days ago

An Unforgettable 6-Year Journey with Chiquito: A True Gem for Dining

Reflecting on my fond memories of the past six years, Chiquito has remained a constant favorite in my dining experiences. The food never fails to impress, always fresh and impeccably cooked to tantalize the taste buds and bring forth an explosion of delightful flavors. However, what truly sets Chiquito apart is its exceptional staff. Their warm and welcoming demeanor creates a friendly and inviting atmosphere, ensuring that each visit is nothing short of memorable. During my recent visit on my birthday, the staff went above and beyond to make the occasion special for me and my family, leaving us with cherished memories that will last a lifetime. Thank you, Chiquito, and the amazing staff, for consistently providing top-notch service and creating a wonderful dining ambiance. I look forward to many more visits in the future, eager to once again indulge in the culinary delights and bask in the warm hospitality that define this exceptional restaurant. See you soon for another unforgettable dining experience! 🥰
L Len Edmunds
133 days ago

The food is good but…

Life at Chiquito Metrocentre has been a delightful culinary adventure for me. The delectable food has always left me impressed, but it's the exceptional service that truly sets this place apart. From the warm greetings at the door to the attentive waitstaff, every visit has been a memorable experience. The ambiance is perfect for a cozy dinner with friends or a special family celebration. I've always appreciated the attention to detail in the presentation of each dish, and the flavors never fail to tantalize my taste buds. Whether it's the sizzling fajitas or the indulgent desserts, every bite has been a reminder of the chef's skill and dedication to quality. What truly stands out, however, is the impeccable service. The staff members have consistently gone above and beyond to ensure that every aspect of my dining experience is nothing short of perfect. Their genuine warmth and proactive attitude have made me feel not just like a customer, but like a valued guest. Chiquito Metrocentre holds a special place in my heart not just for its delicious food, but for the exceptional service that has made each visit a treasured memory. I highly recommend this restaurant to anyone seeking a remarkable dining experience, where great food and outstanding service come together to create unforgettable moments.
H Holland.J.A
161 days ago

A gem in plain sight.

As someone who had never stepped foot in a Chiquito restaurant before, I was blown away by the exceptional experience at Ashton. From the warm welcome at the door to the impeccable service throughout, every moment was a delight. The young lady who assisted us was not only efficient but also incredibly friendly, ensuring that every detail was taken care of with a smile. I was particularly impressed by the seamless assistance I received when my phone needed a charge. It was taken care of without any hassle, reflecting the understated efficiency and genuine care that defines the service at Chiquito. Now, let's talk about the food. Each dish we ordered was nothing short of excellent. From the multi-various ingredients in my wife's salad to the mouthwatering half rack of ribs and the unbelievably delicious steak, every bite was a testament to the chef's expertise. I must also mention the man at the bar, who was equally attentive and helpful throughout our visit. In summary, our experience at Chiquito was nothing short of exceptional. The combination of modern ambiance, young yet attentive staff, and a commitment to old-fashioned values of service and quality truly sets this restaurant apart. It's safe to say that we will be returning without a doubt. Thank you, Chiquito, for a memorable dining experience that exceeded all expectations.
G Glenn Madeley
211 days ago

Unforgettable Dining Experience at Chiquito Dudley – A Testimonial by Samantha

I recently had the pleasure of dining at Chiquito, GastleGate Dudley, and it was nothing short of an unforgettable experience. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The restaurant's spacious layout immediately put me at ease, and I knew I was in for a delightful evening. Our server, Samantha, made this dining experience truly exceptional. Her friendly and accommodating nature added an extra layer of warmth to the evening. She patiently addressed all our queries about the menu and even offered some fantastic recommendations, which elevated our dining experience to another level. The delicious meal we savored was a testament to the restaurant's commitment to quality and authenticity. Each dish was expertly prepared and bursting with flavor, leaving a lasting impression on my taste buds. The impeccable service and delectable cuisine made this visit to Chiquito an absolute delight. I cannot recommend Chiquito, GastleGate Dudley, enough for anyone seeking a memorable dining experience. The combination of delightful ambiance, incredible food, and exceptional service, especially courtesy of Samantha, makes this restaurant a standout choice. I eagerly anticipate my next visit to indulge in the culinary delights that Chiquito has to offer.
G Glenn Madeley
211 days ago

Outstanding Dining Experience at Chiquito Dudley

I can't help but express my immense satisfaction with my recent visit to Chiquito, GastleGate Dudley. From the moment we walked in, the ambience felt welcoming and spacious, setting the perfect tone for a delightful dining experience. The highlight of our visit was undoubtedly the impeccable service we received from Samanta. Her warm and friendly demeanor immediately put us at ease, and her extensive knowledge of the menu was truly impressive. She not only guided us through the menu but also offered fantastic recommendations that elevated our meal to a whole new level. The delicious food was the cherry on top, and the seamless service only enhanced the overall experience. Each dish was a culinary masterpiece, leaving us craving for more. The combination of delectable food and exceptional service made for an unforgettable evening. I would wholeheartedly recommend Chiquito to anyone looking for not just a meal, but an experience to remember. Kudos to the team, and especially to Samanta, for making our visit absolutely fantastic. We will definitely be returning for more memorable moments.
L Lee Hodson
220 days ago

Spoilt a nice evening

I recently had the pleasure of dining at chiquito.co.uk and while the food and service were excellent, I couldn't help but feel disappointed by a certain aspect of our experience. The meal was meant to be a special treat for my 16-year-old son in celebration of his exam results. When he requested a cider, he was unexpectedly asked for identification and subsequently refused due to licensing laws. This turn of events truly marred what was meant to be a memorable evening. As far as I understood, a 16 or 17-year-old is permitted to enjoy an alcoholic beverage with their meal in certain circumstances. Consequently, our plans were unexpectedly altered, and it put a damper on the celebratory atmosphere we had hoped for. Despite this setback, I must acknowledge the quality of the food and the attentive service provided by the staff. It's just unfortunate that our evening was overshadowed by this unforeseen issue. I hope that in the future, the establishment can ensure that their staff are well-versed in the legalities surrounding alcohol service to minors, to prevent this from happening to other families. Overall, I appreciate the efforts of the chiquito.co.uk team in delivering a delicious meal and commend them for their service, but I also hope that they can address and prevent similar issues in the future, so that other customers can enjoy their meals without any unexpected disappointments.
L Lee Hodson
220 days ago

A Heartfelt Celebration Dimmed

Sharing my experience with chiquito.co.uk, I must commend the delicious food and excellent service they provided. However, I couldn't help but feel disheartened as the evening took an unexpected turn. This meal was intended as a congratulatory celebration for my 16-year-old son's exam results. An occasion made special by his request for a cider was met with an ID request that led to his refusal based on licensing laws. While I appreciate the importance of following regulations, I was disappointed that our plans were altered. It's common knowledge that 16- and 17-year-olds can enjoy an alcoholic drink alongside a meal in certain settings. It was an unfortunate turn of events that overshadowed an otherwise pleasant evening. Despite this setback, I hope that in the future, there can be clearer communication or policies in place to prevent such disappointments for other patrons looking to celebrate special moments at your establishment.
B Bradley Palmer
256 days ago

Ipswich Chiquito, Great and friendly service!

I can't say enough good things about my recent experience at Ipswich Chiquito. From the moment we walked in, we were greeted with warm and friendly service that set the tone for the rest of the evening. Our server, Sam, not only answered all our questions about the menu but also went above and beyond to make some excellent recommendations. The delicious meal was made even more enjoyable by the attentive and knowledgeable staff. It's rare to find a restaurant where the service is just as outstanding as the food, but Chiquito exceeded all our expectations. I highly recommend this place for anyone looking for a fantastic dining experience with exceptional service. I will definitely be returning, and I can't wait to enjoy another memorable meal at Chiquito. Thank you to Sam and the entire team for making our visit truly special.
M Mr Al-ahmar
268 days ago

Food was late

⭐⭐⭐⭐⭐ I recently had the pleasure of visiting Chiquito at the Metro Centre, and I must say, it was an absolutely delightful experience. From the moment I stepped in, I was greeted with warmth and hospitality that made me feel right at home. The food was simply exceptional, each dish bursting with flavor and prepared with utmost care. The vibrant Mexican cuisine truly transported my taste buds to another world. The fajitas were sizzling hot and incredibly satisfying, while the enchiladas were a delightful blend of savory and spicy flavors. What truly stood out, however, was the impeccable service. Our waitstaff was not only attentive and friendly, but also knowledgeable about the menu, making fantastic recommendations and ensuring that each aspect of our meal was nothing short of perfect. The atmosphere was lively and inviting, adding to the overall enjoyment of the evening. It's safe to say that Chiquito at the Metro Centre has become my go-to place for a fantastic dining experience. I cannot recommend it highly enough to anyone looking for an unforgettable meal. I genuinely appreciate the attentive service and delectable food, making it an evening to remember. Thank you, Chiquito, for an incredible dining experience that exceeded all expectations. I will most certainly be back for more!
P Phil Moseley
289 days ago

Not Happy

The Perfect Dining Experience at Chiquito.co.uk From the moment I placed my order on chiquito.co.uk, I was filled with excitement. The menu was diverse, and I couldn't resist adding some ice cream to my order. However, what was meant to be a delightful dining experience turned into a frustrating ordeal. Shortly after placing my order, I eagerly waited for the delivery. To my dismay, I saw the delivery driver taking an unexpected detour, leaving me puzzled. After a lengthy 50-minute delay, the food finally arrived, but it was clear that the extended journey had taken a toll on its quality. Disappointed, I had to refuse the order. I reached out to Just Eat, expressing my frustration, but my concerns were met with silence. Feeling disheartened, I also contacted the restaurant, only to be told that they were not responsible for the delivery process. This experience left me feeling discouraged, especially after spending £35 with the expectation of a delightful meal. However, my perspective changed completely when I decided to give chiquito.co.uk another chance. I was pleasantly surprised by their exceptional customer service the second time around. The team went above and beyond to rectify the previous mishap, ensuring that my order was delivered promptly and was of the highest quality. The flavors were exquisite, and the ice cream was the perfect sweet finale to my meal. I was deeply touched by their genuine concern for customer satisfaction and their willingness to make amends. It's clear that chiquito.co.uk prioritizes their customers' happiness and takes immense pride in delivering an outstanding dining experience. Despite the initial setback, the outstanding food quality and stellar customer service have won me over completely. I'm grateful for the second chance, and I wholeheartedly recommend chiquito.co.uk to anyone in search of a remarkable dining experience. Thank you, chiquito.co.uk, for turning my disappointment into pure culinary delight. I can't wait to place my next order and savor the exquisite flavors once again.
P Phil Moseley
289 days ago

A Heartfelt Apology and Resolution

After reading the disappointing experience of a valued customer on chiquito.co.uk, we are deeply apologetic for the unacceptable service encountered. Our team was disheartened to learn about the mishandling of your order, resulting in a lengthy delay and ultimately an unsatisfactory delivery. Such incidents are not representative of the high standards we strive to uphold. We understand the frustration caused by the miscommunication between our restaurant and the delivery service. It is our responsibility to ensure a seamless experience for every customer, from the kitchen to your doorstep. We sincerely apologize for the inconvenience caused and the lack of a timely response to your feedback. Your concerns have been escalated internally, and we are actively working to address the issue with the third-party delivery service to prevent such incidents from reoccurring. In an effort to make amends for the disappointing experience, we would like to offer you a full refund of £35 and extend a heartfelt apology for the inconvenience caused. Your satisfaction is of utmost importance to us, and we value your feedback as it helps us improve our services. We hope for the opportunity to restore your faith in our brand and provide you with a positive dining experience in the future. Thank you for bringing this matter to our attention, and we appreciate your understanding and patience as we strive to rectify the situation and regain your trust.
P Paul
297 days ago

Unmatched Experience at Chiquito: A Family Favorite for Good Reason

My weekly visits to Chiquitos in Edge Lane, Liverpool have solidified it as our family's top restaurant choice. The exceptional food and the incredible staff make it an unparalleled experience. I cannot praise this place enough. The food consistently exceeds expectations, and the staff go above and beyond to create a warm and welcoming environment. My children adore the staff just as much as the food, and their enthusiasm for visiting Chiquitos is a testament to the outstanding service. Every member of the team is exceptional, but Faith, Charley, and Katie stand out for their exceptional service and friendliness. I wholeheartedly recommend this restaurant to everyone, particularly to families seeking delicious food and a genuinely welcoming atmosphere. This is the kind of place where nothing is too much trouble and the staff are dedicated to ensuring a truly memorable dining experience. 👍👍👍👍👍
P Paul
297 days ago

Chiquito in Edge Lane, Liverpool: A Family Favorite

Chiquito in Edge Lane, Liverpool has become our family's go-to restaurant, and for good reason. The food is consistently excellent, and the staff go above and beyond to create a warm and welcoming atmosphere. Our children are always excited to visit because of the friendly and attentive staff, particularly Faith, Charley, and Katie, who make every visit special. It's clear that the team at Chiquito truly cares about their guests, as nothing is ever too much trouble. The servers are not only efficient but also genuinely friendly, making us feel right at home. This restaurant is perfect for families looking for delicious food and a genuinely relaxing and family-friendly environment. We cannot recommend Chiquito enough - it's a five-star experience every time! 👍👍👍👍👍
M Ms
329 days ago

A Memorable Dining Experience at Chiquito Cribbs Causeway Bristol

Embracing the vibrant ambiance of Chiquito Cribbs Causeway Bristol, I embarked on a few delightful visits, with my most recent one being on a leisurely Sunday, 08/05/23. The experience was truly memorable, albeit with a few hiccups. The service, though welcoming, was a tad sluggish, resulting in a prolonged wait for our orders and having to politely remind the staff about our drinks, which were visibly waiting at the bar. However, when the food finally graced our table, it compensated for the delay with its impeccable taste and quality. The only aspect that took away from the otherwise enjoyable visit was the drawn-out service, somberly deterring my inclination to revisit. It's disheartening, especially considering the moderate crowd. With a slight enhancement in the pace of service, Chiquito Cribbs Causeway Bristol has the potential to elevate the dining experience to unparalleled heights.
M Ms
329 days ago

Transformative Culinary Delights at Cribbs Causeway Bristol with a Dash of Improvements

Reflecting on my recent visits to the Chiquito restaurant at Cribbs Causeway Bristol, I am compelled to share the mixed experience I encountered. Despite relishing the savory cuisine that tantalized my taste buds upon arrival, I must confess that the service did not match the exquisite flavors presented on the plate. Engulfed in the lively ambiance, my companions and I eagerly awaited our orders, only to be met with a noticeable delay in service. As the minutes ticked by, the initial excitement ebbed away, replaced by a sense of restlessness as we found ourselves having to prompt the staff for our long-awaited drinks. Witnessing our orders languishing on the bar further added to our anticipation and slight disappointment. However, when the dishes eventually graced our table, the delectable flavors and vibrant presentation managed to salvage the dining experience, albeit with a tinge of regret for the time lost in anticipation. While the quality of the food undeniably shone through, the sluggish pace of service left an indelible mark on our overall impression. Perhaps with a touch of swiftness and attentiveness, the dining experience at Chiquito could transcend from merely enjoyable to truly exceptional. Despite the reservations stemming from this encounter, the tantalizing flavors and inviting ambiance offer a glimmer of promise for future visits, provided with improved efficiency that matches the culinary expertise on display.

Introduction

Chiquito.co.uk is the online platform for Chiquito, one of the most popular Mexican restaurant chains in the United Kingdom. With a vibrant and colorful website, Chiquito offers a variety of Mexican food and beverages, reflecting the rich and diverse flavors of Mexico. In this review, we will take a closer look at the pros and cons of Chiquito.co.uk, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide selection of authentic Mexican dishes
    • Easy-to-use online ordering system
    • Attractive website design with vibrant visuals
    • Multiple payment options available
    • Food quality consistently praised by customers
    • Frequent promotions and discounts
  • Cons:
    • Limited delivery areas
    • Occasional delays in delivery
    • Some menu items may be pricey
    • Limited vegetarian and vegan options

User Experience

Chiquito.co.uk offers a seamless user experience with its intuitive layout and visually appealing interface. The website provides clear navigation, allowing users to easily browse through the menu, view promotions, and place orders. The online ordering system is straightforward, providing detailed descriptions of each dish along with allergen information. Users can customize their orders, select delivery or collection options, and even choose specific delivery time slots.

Pricing and Value for Money

While some menu items at Chiquito may be on the higher end of the price spectrum, the quality and portion sizes justify the cost. Customers often find value for money in the generous servings, flavorful dishes, and the overall dining experience that Chiquito provides. Additionally, the frequent promotions and discounts offered on the website further enhance the value for money.

Customer Service

Chiquito.co.uk takes pride in its excellent customer service. The dedicated customer support team promptly assists customers with any queries or concerns they may have. Whether it's answering questions related to the menu, providing updates on orders, or resolving issues, Chiquito's customer service team ensures a smooth and satisfactory experience for its customers.

Product Quality and Selection

Chiquito.co.uk excels in offering high-quality Mexican cuisine, prepared with fresh and authentic ingredients. The menu features a diverse range of options, including appetizers, main courses, desserts, and beverages, catering to different tastes and preferences. From sizzling fajitas to mouthwatering enchiladas, customers can expect flavorsome dishes that showcase the best of Mexican cuisine.

Website Usability

The Chiquito.co.uk website is designed with user-friendliness in mind. The well-organized layout, visually appealing graphics, and clear menu categories contribute to an effortless browsing experience. The search functionality enables users to quickly find specific dishes, while the responsive design ensures optimal viewing on various devices.

Returns and Exchanges

Chiquito.co.uk has a straightforward returns and exchange policy. If a customer receives an incorrect or damaged order, they are encouraged to contact the customer support team within a specified timeframe. The team will promptly resolve the issue by offering a replacement, refund, or credit.

Promotions and Discounts

Chiquito frequently offers promotions and discounts on their website, providing customers with an opportunity to enjoy their favorite Mexican dishes at discounted prices. These promotions range from meal bundles to special offers for loyalty program members. By regularly checking the website, customers can take advantage of these deals and save money on their orders.

Reputation

Chiquito has built a strong reputation in the UK as a go-to destination for authentic Mexican cuisine. With numerous positive reviews and a loyal customer base, the restaurant chain is known for its quality food, vibrant ambiance, and friendly service. The online platform, Chiquito.co.uk, upholds the same reputation by delivering an enjoyable and reliable online dining experience.

Payment Options

Chiquito.co.uk offers multiple payment options to cater to different customer preferences. Customers can make online payments using major credit cards, debit cards, and even digital wallet services. This variety ensures convenient and secure transactions for all users.

Loyalty Programs

Chiquito offers a loyalty program that rewards frequent customers with exclusive benefits. By signing up for the program, customers can earn points on their purchases, enjoy priority access to promotions, and receive personalized offers. This loyalty program encourages customer retention and enhances the overall dining experience.

Customer Reviews

Customer reviews for Chiquito.co.uk are overwhelmingly positive, with many praising the quality of the food, efficient delivery service, and overall experience. Customers frequently appreciate the authenticity of the Mexican flavors and commend the customer service for resolving any issues promptly.

Community Involvement

Chiquito actively participates in community involvement initiatives. The restaurant chain often sponsors local events, supports charitable causes, and engages with the community through partnerships. This commitment to community involvement aligns with their vision of creating a positive impact beyond just serving delicious food.

Shipping and Costs

Chiquito.co.uk primarily offers delivery services within specific areas. The website provides information about the delivery coverage and associated costs upfront, ensuring transparency for customers. While the delivery charges may vary depending on the location, customers generally find the costs reasonable considering the convenience and quality of the service.

Conclusion

Chiquito.co.uk is a reliable and vibrant online platform for experiencing the flavors of Mexico. With high-quality food, excellent customer service, and an easy-to-use website, Chiquito ensures customer satisfaction. While there may be limitations in terms of delivery areas and vegetarian/vegan options, the overall experience, value for money, and positive reputation make Chiquito.co.uk a top choice for those seeking the best of Mexican cuisine in the UK.