Users Voice for Choicehotels
0% users rated Poor
1% users rated Average
0% users rated Very Good
30% users rated Excellent
Rate Choicehotels Coupons Store
| Sep 2022 | 3 | 5 | 3.9 | 3.8 | 2.5 | 1.2 |
|---|---|---|---|---|---|---|
| Oct 2022 | 3 | 1 | 4.7 | 4.2 | 2 | 1.3 |
| Nov 2022 | 1 | 5 | 3.8 | 2.8 | 1 | 1.4 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 1.6 | 2 | 4.2 | 3.4 | 1 | 1.4 |
| Line Chart for Rating of peer stores |
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Detailed Choicehotels Review by Aisha Bachlani
Introduction
Choicehotels.com is an online platform that offers affordable accommodations for travelers. The website was created in 1939 and has since grown to include over 7,000 hotels across more than 40 countries worldwide. Choice Hotels brands include Comfort Inn, Quality Inn, Econo Lodge, Rodeway Inn, Clarion, and more.Pros and Cons
One of the main advantages of Choicehotels.com is the affordability of accommodations offered. Additionally, the website is user-friendly and easy to navigate. However, some customers have reported issues with customer service and limited amenities at certain locations.User Experience
The website is easy to navigate, and users can search for accommodations based on location, brand, or amenities. The website also offers detailed hotel descriptions, including photos and reviews from previous guests.Pricing and Value for Money
Choicehotels.com offers affordable accommodations for travelers. Prices vary depending on location and availability, but generally range from $50 to $150 per night. Guests can also earn rewards points through the Choice Privileges loyalty program, which can be redeemed for free nights and other perks.Alternatives
Other popular hotel booking websites include Expedia, Booking.com, and Hotels.com. Each of these platforms offers a wide range of accommodations and pricing options.Customer Service
Choicehotels.com provides customer service via phone and email. However, some customers have reported issues with response times and difficulty resolving issues.Product Quality and Selection
Choicehotels.com offers a variety of accommodations under the Choice Hotels brand, including Comfort Inn, Quality Inn, Econo Lodge, and more. The website also provides detailed descriptions and photos of each hotel to ensure that guests are fully informed before booking.Website Usability
The website is easy to navigate and provides users with a variety of search options to find the perfect accommodations. The website is also mobile-friendly, making it easy to book accommodations on the go.Returns and Exchanges
Cancellation policies vary by hotel and can be found on the individual hotel's page on Choicehotels.com. It is recommended to read the policies carefully before booking.Promotions and Discounts
Choicehotels.com offers a variety of promotions and discounts for guests, including exclusive rates and discounts through the Choice Privileges loyalty program.Reputation
Choicehotels.com has a generally positive reputation, with guests praising the affordability of accommodations and the ease of use of the website. However, some guests have reported issues with customer service and quality at specific locations.Payment Options
Choicehotels.com accepts payment via major credit card providers, including Visa, Mastercard, American Express, and Discover.Loyalty Programs
The Choice Privileges loyalty program allows guests to earn points for each night stayed at a Choice Hotels property. Points can be redeemed for free nights, gift cards, and other perks.Customer Reviews
Choicehotels.com provides customer reviews for each hotel listing, allowing guests to gain valuable insights from previous guests before booking.Community Involvement
Choicehotels.com is committed to giving back to the community and has partnered with a variety of organizations, including the American Red Cross and Boys and Girls Clubs of America.Shipping and Costs
Choicehotels.com does not offer shipping, as all bookings are made online. Costs for accommodations vary depending on location and availability.Choicehotels Recent User Reviews
Duration
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Reviewer Name: Kristen Marie
Review Submission Date: 2022-12-01
Review Title: They are people who lie take your money…
Review Submission Date: 2022-12-01
Review Title: They are people who lie take your money…
Review Description: They are people who lie take your money n promise things that they never will do
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Reviewer Name: S13broVR
Review Submission Date: 2022-11-25
Review Title: Worst Hotel Chain
Review Submission Date: 2022-11-25
Review Title: Worst Hotel Chain
Review Description: I have been an elite diamond and a loyal customers for almost a decade. They removed by ability to post reviews on their hotels for no reason 5 years ago. I just realized that they do not really care about their loyal customers, look somewhere else before you work hard reaching your elite status, it is not worth it.
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Reviewer Name: kulwinder Kaur
Review Submission Date: 2022-11-06
Review Title: Excellent services by the hotel
Review Submission Date: 2022-11-06
Review Title: Excellent services by the hotel
Review Description: Excellent services by the hotel, especially Rina Devi who done fantastic room cleaning services on a daily basis and kept my room fresh and clean
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Reviewer Name: Mary Cole
Review Submission Date: 2022-10-18
Review Title: Choice hotels promised $50 gift cards…
Review Submission Date: 2022-10-18
Review Title: Choice hotels promised $50 gift cards…
Review Description: Choice hotels promised $50 gift cards as a summer promotion if you stayed two separate times in their time frame, which I did. That was in July. Mid October, Still no gift cards. They pass you off from person to person and keep telling you to check back every 72 hours. It’s a con game run by very unscrupulous people.
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Reviewer Name: Matt
Review Submission Date: 2022-10-17
Review Title: Scam of a company I would give less than one star if it…
Review Submission Date: 2022-10-17
Review Title: Scam of a company I would give less than one star if it…
Review Description: I would give less than one star if it was an option for these cheap scammers. They advertise a price all the way to check out the redirect you to the membership page. When you get back to online check out the price increases.
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Reviewer Name: customer
Review Submission Date: 2022-10-12
Review Title: Poorly maintained facility
Review Submission Date: 2022-10-12
Review Title: Poorly maintained facility
Review Description: Poorly maintained facility. Workers smoking outside. Front desk was no help in trying to cancel reservation. More of a flop house in a dngerous area.
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Reviewer Name: Ed Taylor
Review Submission Date: 2022-10-11
Review Title: Room 100 at Quality Inn Carrollton
Review Submission Date: 2022-10-11
Review Title: Room 100 at Quality Inn Carrollton
Review Description: Room 100 at Quality Inn Carrollton, IN should never be rented to anyone. The tub was painted and is flaking off. The handrail in tub is rusty and hanging loose. The tub and toilet appears to be concrete applied with a spatula. AC is torn apart and doesn’t work. Carpet has holes throughout. Bathroom is filthy. Bed spreads had cigarette burns. You won't believe the photos! Choice Hotels didn’t care to let me post a review.
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Reviewer Name: Ken Wolf
Review Submission Date: 2022-09-26
Review Title: Sternwheel Festival
Review Submission Date: 2022-09-26
Review Title: Sternwheel Festival
Review Description: Went there for on sept 9 and 10. Service for the room was a no show, only set for no cleaning. No restrooms on the lobby. Everything about the place was not good. No toilet paper in bathroom. Coffee was empty and needed to wait for service. Vending machines were empty for snacks and water and pop.
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Reviewer Name: Renee Short
Review Submission Date: 2022-08-30
Review Title: I have been a choice privilege member…
Review Submission Date: 2022-08-30
Review Title: I have been a choice privilege member…
Review Description: I have been a choice privilege member since 2017. I am staying at the quality inn for the past week and half. However t have not received my earned points.I called customer service and way told no one point are posting and they don’t know when they will. A whole week and half paid for room but don’t have any points. Customer service is rude. Is anyone else not seeing earn points?
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Reviewer Name: Vivian Greenfield
Review Submission Date: 2022-08-23
Review Title: We stayed at the Clarion in Nashua
Review Submission Date: 2022-08-23
Review Title: We stayed at the Clarion in Nashua
Review Description: We stayed at the Clarion in Nashua, NH. The room was good. The Breakfast was good the facility was clean. Anthony the front desk agent assisted in finding a hotel in Boston and he was able to get us a good rate. Doreen was also very helpful, knowledgeable and friendly. She made sure that the dining area was properly cleaned.
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