Christ-swiss Reviews

Voted Excellent (5/5)

628396 Votes

16 Reviews

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E Eine Kundin
89 days ago

Exceptional Quality and Customer Service!

I can't praise Christ Swiss enough for their outstanding products and customer service. Four months ago, I bought a pair of earrings for several hundred Swiss francs, and I was over the moon with their beauty. However, my joy was short-lived as the clasp broke when I tried to put them on. When I reached out to the customer service team, they were quick to respond. Instead of dismissing my concerns, they apologized and immediately offered to replace the earrings, no questions asked. Their prompt and empathetic handling of the situation truly impressed me. It's reassuring to know that they stand by the quality of their products and value their customers. Christ Swiss has gained a loyal customer in me, and I can't wait to explore more of their stunning collections. Thank you for restoring my faith in exceptional craftsmanship and customer care!
E Eine Kundin
89 days ago

Unmatched Quality and Service!

I can't express enough how impressed I am with the quality and service provided by christ-swiss.ch. Four months ago, I splurged on a pair of earrings from Christ Schmuck, and I couldn't contain my excitement. However, my joy was short-lived when the clasp broke as I was putting them on. The customer service's initial response attributing the damage to mishandling was disheartening, but they quickly rectified the situation by replacing the earrings without hesitation. Their willingness to stand by their product and make things right speaks volumes about their commitment to customer satisfaction. I couldn't be happier with their prompt resolution and the new pair of earrings that are as exquisite as they are durable. I wholeheartedly recommend Christ Schmuck to anyone in search of top-notch quality and exceptional service. Thank you for going above and beyond to make me a happy customer!
E Eva Martinez
125 days ago

“Exceptional Service and Quality Products”

As a loyal customer of christ-swiss.ch, I am delighted to share my experience with their exceptional service and high-quality products. From the moment I made my first purchase, the team at christ-swiss.ch has consistently gone above and beyond to ensure that I am satisfied with every aspect of my shopping experience. The quality of their products is truly unparalleled, and I have always been impressed by the attention to detail and craftsmanship that goes into each item. Whether it's a stunning piece of jewelry or a luxury watch, I have always received compliments on my purchases from christ-swiss.ch. What truly sets christ-swiss.ch apart, however, is their outstanding customer service. Every interaction I have had with their team has been nothing short of exemplary. They are friendly, professional, and always willing to assist with any inquiries or requests I may have. I can confidently say that christ-swiss.ch has exceeded my expectations time and time again, and I would highly recommend them to anyone looking for a reliable and reputable source for luxury goods. Thank you, christ-swiss.ch, for consistently providing such an exceptional shopping experience.
E Eva Martinez
125 days ago

Transformative Experience with christ-swiss.ch: Unconditional Support and Outstanding Service

Let me take a moment to share my heartfelt experience with christ-swiss.ch. Initially, I was hesitant due to a previous negative encounter with a different service provider where I felt undervalued and ignored. However, upon engaging with christ-swiss.ch, I was pleasantly surprised by the exceptional level of support and service provided. From the moment I reached out, the team at christ-swiss.ch demonstrated unwavering dedication and genuine care. Not only did they listen attentively to my needs, but they also went above and beyond to ensure that every aspect of my experience was met with utmost professionalism and warmth. It truly felt like a partnership rather than a transaction. Despite my initial reservations about investing a significant amount of money, I can confidently say that every penny spent was worth it. The value I received in return far exceeded my expectations. Unlike my past encounters, where I felt disheartened and neglected, christ-swiss.ch provided me with a sense of validation and appreciation. In conclusion, I wholeheartedly recommend christ-swiss.ch to anyone seeking top-notch service coupled with a genuine commitment to customer satisfaction. My journey with them has been nothing short of transformative, leaving me with a renewed sense of trust and gratitude. Thank you, christ-swiss.ch, for restoring my faith in outstanding service.
D Dagmar
170 days ago

Transforming my Jewelry Repair Experience: A Testament to Outstanding Service

When I stumbled upon Christ Swiss Jewelry's repair service, I was hesitant due to a previous negative experience at another jeweler. However, my perception took a 180-degree turn after my interaction with Christ Swiss. The repair of a small silver chain clasp seemed like a straightforward task, but I was initially concerned about the cost. To my surprise, not only was the repair expertly done, but it was also incredibly affordable. The 55-franc charge was not only reasonable but a steal considering the impeccable quality of work. The team at Christ Swiss went above and beyond, making me feel like a valued and respected customer. From the moment I walked in, their friendly and attentive approach immediately put me at ease. Their transparency and willingness to address my concerns about pricing were truly commendable. This experience has undeniably converted me into a loyal customer, and I can wholeheartedly affirm that Christ Swiss Jewelry will be my go-to for all future jewelry needs. My heartfelt gratitude to the team for restoring not just my precious silver chain, but also my faith in exceptional customer service. Thank you, Christ Swiss, for setting a new standard of excellence!
D Dagmar
170 days ago

A Heartfelt Redemption: My Experience with christ-swiss.ch

Embarking on a journey to repair a small silver chain clasp, I found myself at Christ Swiss. The quoted price of 55 Swiss Francs initially gave me pause, a feeling of being taken advantage of creeping in. However, as the repair process unfolded, so did a transformation in my perception. The meticulous care and attention to detail displayed by the craftsmen at Christ Swiss quickly dissipated my concerns. The craftsmanship was impeccable and the final result surpassed all expectations. The repaired clasp not only gleamed with restored beauty but also exuded a newfound durability. In retrospect, the initial cost seemed insignificant compared to the quality of workmanship and the restored sentimental value of my beloved silver chain. Christ Swiss not only repaired a piece of jewelry but also mended a piece of my heart that had doubted their services. With a heart full of gratitude, I can confidently affirm that my experience with Christ Swiss has been nothing short of exceptional. This journey from skepticism to satisfaction has cemented my trust in their expertise and dedication. Thank you, Christ Swiss, for not just fixing a clasp, but for restoring my belief in exceptional service.
A A. Breitschmied
222 days ago

Exceptional Service and Quality Products!

I can't express enough how satisfied I am with the exceptional service and quality products I received from christ-swiss.ch. I placed an order that unfortunately got returned for unknown reasons, leaving me frustrated and disappointed. However, the customer service team went above and beyond to rectify the situation, providing me with clear explanations and prompt solutions. This level of dedication and support truly turned my experience around. Despite the initial setback, the products I eventually received were of outstanding quality, exceeding my expectations. Thank you, christ-swiss.ch, for your outstanding service and top-notch products!
A A. Breitschmied
222 days ago

An Unforgettable Experience with Christ-Swiss.ch: A Journey Beyond Disappointment

Upon eagerly anticipating the arrival of my order from Christ-Swiss.ch, I was met with an unexpected turn of events. The package, scheduled for delivery that day, was mysteriously returned for reasons unbeknownst to me. Disheartened and perplexed, I reached out to the customer service team, hoping for some clarity. Unfortunately, even they were unable to shed light on the situation, leaving me in a state of utter confusion. In a surprising twist, I received a notification from Planzer, the logistics company, detailing that the package was being sent back per an unknown directive. The lack of transparency and coherent explanation only added to my frustration, making the entire experience feel like a disheartening waste of time. Despite the unfortunate turn of events, I hope for a resolution and clearer communication in the future. Christ-Swiss.ch, with its promise of quality and service, left me longing for a more seamless and transparent shopping experience.
N Ner Gom
225 days ago

The Perfect Shopping Experience at Christ-Swiss.ch

As a regular shopper at Christ Swiss on Bahnhofstrasse, ZH, I had always enjoyed a seamless and delightful in-store experience. However, my online purchases had left me disheartened due to an issue with receiving my first invoice, resulting in unexpected penalty fees. It was a frustrating experience and I even had to contact customer service multiple times to ensure timely receipt of subsequent invoices. Despite this, I must commend the impeccable in-store service and the quality of products I have received from Christ Swiss. While my online shopping experience did not meet my expectations, it does not take away from the excellence of this brand. I sincerely hope that my feedback helps in refining their online shopping process. I'm looking forward to returning to the in-store experience and hoping for a better online shopping experience in the future. Thank you, Christ Swiss, for your outstanding products and service!
N Ner Gom
225 days ago

Overcoming Initial Hurdles with Gratitude and Communication

Reflecting on my experiences with christ-swiss.ch, I can't help but acknowledge the bumps in the road that I encountered. Despite having smooth in-store transactions at the Bahnhofstrasse, ZH shop, my online orders presented challenges. The missing initial invoice leading to unexpected 25 CHF penalty fees left me puzzled initially, assuming it was my oversight. However, a repeat occurrence prompted multiple phone calls to ensure prompt invoice delivery to avoid unwarranted penalty charges. These obstacles, though frustrating, taught me the importance of proactive communication. While I may temporarily steer clear of Christ Swiss online, I appreciate the lessons learned and the opportunity to overcome initial hurdles with gratitude and enhanced communication efforts.
M Million
275 days ago

Unbeatable Quality and Service – A Customer’s Delightful Experience with Christ-Swiss

When I stumbled upon Christ-Swiss, I was hoping to find the perfect rings to symbolize my love and commitment. I placed an order for three exquisite rings on the 18th of June 2023, eagerly anticipating their arrival. However, as days turned into weeks, and weeks into months, I began to worry. Despite my reservations, I finally reached out to their customer service team. To my relief, the customer service representative was not only understanding but also took immediate action to rectify the situation. They provided me with regular updates and ensured that my rings were promptly delivered to me. The quality of the rings surpassed my expectations, and the craftsmanship was simply impeccable. The intricate details and fine materials truly reflected the dedication and passion invested in creating them. My experience with Christ-Swiss has been nothing short of extraordinary. Their commitment to customer satisfaction and the quality of their products has made me a loyal patron. I highly recommend Christ-Swiss to anyone seeking timeless elegance and exceptional service. Thank you, Christ-Swiss, for turning my initial concern into a delightful and unforgettable experience!
M Million
275 days ago

Transforming Adversity into Appreciation: My Experience with Christ-Swiss.ch

Reflecting on my purchase journey with Christ-Swiss.ch, I placed an order for three rings on June 18, 2023. Despite the delay in receiving my package, I found the customer service team to be responsive and empathetic throughout the process. While the wait tested my patience, the quality of the products upon arrival surpassed my expectations, making the experience worth the delay. This encounter taught me the value of perseverance and appreciation for the end result. Thank you, Christ-Swiss.ch, for turning a potential setback into a moment of gratitude and satisfaction.
C Claudio Bertoni
339 days ago

Exceeding Expectations: A Seamless and Transparent Experience

As a longtime customer of christ-swiss.ch, I must say that my recent experience truly exceeded all expectations. I had previously expressed concerns about transparency regarding the details of the watch repair services. However, this time, I was blown away by the level of transparency and communication throughout the entire process. Upon receiving my watch, I was provided with a comprehensive breakdown of the intervention performed, complete with a detailed explanation of the work carried out. This newfound transparency instantly alleviated any apprehensions I had previously experienced. To top it off, the final invoice of CHF 170.00 perfectly aligned with the initially provided estimate, showcasing their unwavering commitment to honesty and integrity. I can confidently say that christ-swiss.ch has mastered the art of providing transparent and seamless service, setting a commendable standard in the industry. This experience has undoubtedly solidified my loyalty to their brand, and I wholeheartedly recommend their services to anyone seeking unparalleled craftsmanship and transparency.
C Claudio Bertoni
339 days ago

Manque de transparence

My evaluation for christ-swiss.ch Aucun détail sur l'intervention effectuée pour la réparation d'une montre. Le montant de la facture s'élève à CHF 170.00.
T Tom Gubler
405 days ago

Outstanding Service and Genuine Care

I can't express how delighted I am with my experience at christ-swiss.ch. My visit to the Spreitenbach branch in Switzerland left me thoroughly impressed. Frau Ziba and Frau Hübner went above and beyond to fix the watchband of my child's watch with such finesse and attention to detail, all at no cost. The exceptional service and warm, friendly nature of the staff truly made my day. I extend my heartfelt gratitude to them for their exceptional service. Tom Gubler

Introduction:

Christ-swiss.ch is an online luxury Swiss watch retailer that offers a wide range of high-quality timepieces. As a trusted name in the industry, the website aims to provide customers with a seamless shopping experience and exceptional customer service. With a diverse selection of prestigious brands and competitive prices, Christ-swiss.ch caters to both watch enthusiasts and those looking for a special gift.

Pros and Cons:

Pros:
  • Extensive selection of luxury Swiss watches
  • Competitive pricing
  • Secure and user-friendly website
  • Excellent customer service
  • Authentic products
Cons:
  • Limited availability of some popular models
  • Occasional delays in shipping
  • Restricted payment options

User Experience:

With its intuitive interface and well-organized categories, christ-swiss.ch offers a seamless user experience. The website's search functionality allows customers to easily find their preferred brands or specific watch models. The product pages provide detailed descriptions, high-quality images, and customer reviews, helping users make informed purchase decisions.

Pricing and Value for Money:

Christ-swiss.ch offers competitive prices for luxury Swiss watches. The website regularly updates its prices to reflect market trends. While some exclusive models may come with a higher price tag, customers can be confident in the value they receive due to the authenticity and premium craftsmanship of the timepieces.

Customer Service:

Providing exceptional customer service is a priority for christ-swiss.ch. The website offers various contact channels, including phone, email, and live chat, ensuring prompt assistance for any inquiries or concerns. The knowledgeable and friendly support team goes the extra mile to ensure customer satisfaction throughout the purchasing process.

Product Quality and Selection:

Christ-swiss.ch showcases a vast collection of luxury Swiss watches, including renowned brands like Rolex, Omega, and TAG Heuer. Each watch undergoes strict quality control measures to ensure authenticity and impeccable craftsmanship. By collaborating directly with authorized dealers, christ-swiss.ch guarantees genuine timepieces that meet the highest standards.

Website Usability:

The website's clean layout and user-friendly navigation contribute to a hassle-free shopping experience. Customers can easily browse different categories, apply filters, and compare products. The clear product images and comprehensive details help shoppers make well-informed decisions. The checkout process is straightforward, with secure payment options available.

Returns and Exchanges:

Christ-swiss.ch offers a hassle-free returns and exchanges policy. If a customer is not completely satisfied with their purchase, they may return or exchange the item within a specified period, provided it remains in its original condition. The website provides clear instructions and support to facilitate the returns process.

Promotions and Discounts:

Christ-swiss.ch occasionally provides promotional offers and discounts on selected watches. Customers can subscribe to the newsletter or follow the brand's social media channels to stay updated on the latest deals and exclusive offers. These promotions allow customers to acquire luxury timepieces at more affordable prices.

Reputation:

With a solid reputation in the industry, christ-swiss.ch has gained the trust and loyalty of customers worldwide. The website's commitment to authenticity, customer service, and product quality has established it as a dependable source for luxury Swiss watches.

Payment Options:

Christ-swiss.ch offers secure payment options, including credit/debit cards and bank transfers. However, the website currently has limited payment options, which may be inconvenient for some customers. Additional payment methods or alternative options would enhance the overall customer experience.

Loyalty Programs:

Currently, christ-swiss.ch does not offer a specific loyalty program. However, the website values customer satisfaction and provides personalized assistance to ensure a positive shopping experience, thus encouraging loyalty through exceptional service.

Customer Reviews:

Christ-swiss.ch has received overwhelmingly positive reviews from customers. The website's commitment to customer satisfaction is evident through the numerous testimonials praising the quality of products, prompt delivery, and attentive customer service. These positive reviews reflect the trust and satisfaction customers have experienced when purchasing from christ-swiss.ch.

Community Involvement:

Christ-swiss.ch actively contributes to the horological community by supporting events, exhibitions, and charitable initiatives related to luxury watches. Through its involvement, the website demonstrates its dedication to promoting the appreciation and knowledge of fine watchmaking.

Shipping and Costs:

Christ-swiss.ch offers reliable and secure shipping services worldwide, ensuring that customers receive their orders promptly and in perfect condition. Shipping costs vary depending on the destination and order value. The website provides transparent information on shipping fees and delivery times during the checkout process, allowing customers to make informed decisions. In conclusion, christ-swiss.ch excels in providing a seamless user experience, competitive pricing, exceptional customer service, and a diverse selection of high-quality luxury Swiss watches. With its commitment to authenticity and customer satisfaction, the website has established a strong reputation. While there are some areas for improvement, such as expanding payment options, christ-swiss.ch remains a trusted online destination for those seeking authentic and prestigious timepieces.