Chromeindustries User Reviews
93
Total User Ratings3/5
Final VerdictUsers Voice for Chromeindustries
0% users rated Poor
0% users rated Average
0% users rated Very Good
61% users rated Excellent
Rate Chromeindustries Coupons Store
| Apr 2022 | 5 | 1 | 3.4 | 3.8 | 5 | 3.4 |
|---|---|---|---|---|---|---|
| May 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Jun 2022 | 5 | 5 | 4 | 5 | 5 | 5 |
| Jul 2022 | 5 | 1 | 3.5 | 4.4 | 1.3 | 4 |
| Mar 2023 | 3.4 | 1 | 3.3 | 2.8 | 1.3 | 4.8 |
| Line Chart for Rating of peer stores |
chromeindustries.com
gearbest.com
fragrancex.com
greenmangaming.com
paypal.com
everyplate.com
Detailed Chromeindustries Review by Aisha Bachlani
Introduction
Chrome Industries is a well-known brand that offers a wide range of bags, shoes, apparel, and accessories for urban commuters, cyclists, and travelers. The company was founded in 1995 in Boulder, Colorado, and has since then expanded its operations to other cities such as San Francisco, Portland, and Seattle. Chrome Industries is known for its durable, functional, and stylish products that cater to the needs of people who are always on the move.
Pros and Cons
Pros:
- High-quality products made with durable materials
- Wide range of products to choose from
- Customization options available
- Free shipping on orders over $75
- International shipping available
- 30-day return policy
Cons:
- Products can be expensive
- Limited color options for some products
- Some may find the designs too niche for their liking
User Experience
Chrome Industries' website is easy to navigate, with clear categories and product descriptions. The website is also mobile-friendly, allowing users to shop on-the-go. Customers can create an account to track their orders and save their preferences. The checkout process is straightforward, and customers can choose from various payment and shipping options.
Pricing and Value for Money
Chrome Industries' products are typically more expensive than similar products from other brands. However, the high price is justified by the quality of the materials used and the durability of their products. Customers can also find sales and discounts on the website from time to time, making their products more affordable.
Alternatives
Some popular alternatives to Chrome Industries include Timbuk2, Mission Workshop, and Osprey. These brands offer similar products with a focus on quality and functionality.
Customer Service
Chrome Industries' customer service team is responsive and helpful. Customers can contact them through email or phone, and they usually respond within 24 hours. The website also has a comprehensive FAQ section that provides answers to common questions.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Pros and Cons
Pros:
- High-quality products made with durable materials
- Wide range of products to choose from
- Customization options available
- Free shipping on orders over $75
- International shipping available
- 30-day return policy
Cons:
- Products can be expensive
- Limited color options for some products
- Some may find the designs too niche for their liking
User Experience
Chrome Industries' website is easy to navigate, with clear categories and product descriptions. The website is also mobile-friendly, allowing users to shop on-the-go. Customers can create an account to track their orders and save their preferences. The checkout process is straightforward, and customers can choose from various payment and shipping options.
Pricing and Value for Money
Chrome Industries' products are typically more expensive than similar products from other brands. However, the high price is justified by the quality of the materials used and the durability of their products. Customers can also find sales and discounts on the website from time to time, making their products more affordable.
Alternatives
Some popular alternatives to Chrome Industries include Timbuk2, Mission Workshop, and Osprey. These brands offer similar products with a focus on quality and functionality.
Customer Service
Chrome Industries' customer service team is responsive and helpful. Customers can contact them through email or phone, and they usually respond within 24 hours. The website also has a comprehensive FAQ section that provides answers to common questions.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
User Experience
Chrome Industries' website is easy to navigate, with clear categories and product descriptions. The website is also mobile-friendly, allowing users to shop on-the-go. Customers can create an account to track their orders and save their preferences. The checkout process is straightforward, and customers can choose from various payment and shipping options.
Pricing and Value for Money
Chrome Industries' products are typically more expensive than similar products from other brands. However, the high price is justified by the quality of the materials used and the durability of their products. Customers can also find sales and discounts on the website from time to time, making their products more affordable.
Alternatives
Some popular alternatives to Chrome Industries include Timbuk2, Mission Workshop, and Osprey. These brands offer similar products with a focus on quality and functionality.
Customer Service
Chrome Industries' customer service team is responsive and helpful. Customers can contact them through email or phone, and they usually respond within 24 hours. The website also has a comprehensive FAQ section that provides answers to common questions.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Pricing and Value for Money
Chrome Industries' products are typically more expensive than similar products from other brands. However, the high price is justified by the quality of the materials used and the durability of their products. Customers can also find sales and discounts on the website from time to time, making their products more affordable.
Alternatives
Some popular alternatives to Chrome Industries include Timbuk2, Mission Workshop, and Osprey. These brands offer similar products with a focus on quality and functionality.
Customer Service
Chrome Industries' customer service team is responsive and helpful. Customers can contact them through email or phone, and they usually respond within 24 hours. The website also has a comprehensive FAQ section that provides answers to common questions.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Alternatives
Some popular alternatives to Chrome Industries include Timbuk2, Mission Workshop, and Osprey. These brands offer similar products with a focus on quality and functionality.
Customer Service
Chrome Industries' customer service team is responsive and helpful. Customers can contact them through email or phone, and they usually respond within 24 hours. The website also has a comprehensive FAQ section that provides answers to common questions.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Customer Service
Chrome Industries' customer service team is responsive and helpful. Customers can contact them through email or phone, and they usually respond within 24 hours. The website also has a comprehensive FAQ section that provides answers to common questions.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Product Quality and Selection
Chrome Industries' products are made with high-quality materials such as ballistic nylon, Cordura, and YKK zippers. The products are designed to be durable and functional, with features such as reflective accents, waterproofing, and laptop sleeves. Customers can also choose to customize some products, such as messenger bags, with their preferred colors and accessories.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Website Usability
Chrome Industries' website is easy to use, with a clean layout and intuitive navigation. Customers can filter products by category, color, and size, making it easy to find what they're looking for. The website also has a blog section that provides useful information and tips for urban commuters and travelers.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Returns and Exchanges
Chrome Industries offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can initiate a return by contacting customer service, and they will receive a refund or exchange once the product is returned in its original condition.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Promotions and Discounts
Chrome Industries occasionally offers promotions and discounts on its products. Customers can sign up for their newsletter to receive updates on sales and new products.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Reputation
Chrome Industries has a good reputation for producing high-quality, functional products that cater to urban commuters and travelers. The company has also been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Payment Options
Chrome Industries accepts various payment methods, including major credit cards and PayPal.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Loyalty Programs
Chrome Industries does not currently offer a loyalty program for its customers.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Customer Reviews
Customers have generally been satisfied with Chrome Industries' products, praising the durability and functionality of their bags and apparel. However, some customers have noted that the products can be expensive, and the color options may be limited for some products.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Community Involvement
Chrome Industries has been involved in various community initiatives, such as sponsoring cycling events and supporting local businesses.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Shipping and Costs
Chrome Industries offers free ground shipping on orders over $75 within the United States. Customers can also choose expedited shipping options for an additional fee. International shipping is available, with rates calculated based on the destination and weight of the package.
Chromeindustries Recent User Reviews
Duration
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Reviewer Name: mrs CD
Review Submission Date: 2022-06-21
Review Title: Poor poor poor customer service!!
Review Submission Date: 2022-06-21
Review Title: Poor poor poor customer service!!
Review Description: Bought an expensive bag - urban ex pannier. Wish Id read the reviews here before I did so! Used it for the first time and the part that fixes it to the pannier rack broke. Emailed customer services who replied telling me where I could buy another one!! Sent a chaser email explaining that wasnt really the point and heard nothing back. If it had been a cheap bag I wouldn't have been so bothered - but with gold plated prices I really would expect gold plated customer service!
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Reviewer Name: Freddy Ramírez
Review Submission Date: 2021-06-26
Review Title: Built to last forever
Review Submission Date: 2021-06-26
Review Title: Built to last forever
Review Description: Hi there, so I have 2 chrome bags. Why I bought a second one? Because I got so bored that the first one just did not wear out! The super cool metal buckle has turned more than one head when I click it closed. They just last forever and age gracefully. Water proof, shock proof. They are all terrain. Been in the crowded subway of shanghai, or the snow of Sweden and they just go on and on. Totally worth the price
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Reviewer Name: Appy
Review Submission Date: 2021-02-03
Review Title: Fantastic Products and Customer Service
Review Submission Date: 2021-02-03
Review Title: Fantastic Products and Customer Service
Review Description: I have had nothing but great experiences with Chrome and get a lot of compliments in office and field settings. I've owned their bags for years, taking them through fairly difficult conditions without any major issues. I recently noticed stitching being torn from one of my bags and customer service was amazing. They honoured their warranty, despite covid, and ensured I got a replacement product and was allowed to keep the warranty item. Great group and great products.
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Reviewer Name: alex
Review Submission Date: 2020-10-28
Review Title: My Chrome Bag has been my best bag…
Review Submission Date: 2020-10-28
Review Title: My Chrome Bag has been my best bag…
Review Description: My Chrome Bag has been my best bag ever. However, after some years I had a minor quality issue, but instantly I got a new one. Adding to that...a great service guiding me throug the ordering process. Thanks Chrome...you're the best!!
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Reviewer Name: Ole
Review Submission Date: 2020-04-27
Review Title: I had a problem with a bag that I…
Review Submission Date: 2020-04-27
Review Title: I had a problem with a bag that I…
Review Description: I had a problem with a bag that I purchased in the Manhattan shop, Mulberry St. Wrote Chrome and they quickly came back with relevant questions... a few back and forth mails later, they gave me a very fair deal by giving me a pretty generous voucher.This has been one of the best customerservices I have ever experienced AND on top of that their bags are awesome in both design and daily use.
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Reviewer Name: Rashad Dorell
Review Submission Date: 2020-01-25
Review Title: IF you need some modern custom made…
Review Submission Date: 2020-01-25
Review Title: IF you need some modern custom made…
Review Description: IF you need some modern custom made bags and all the modern accessories for that matter you really need to contact them later for that much, I do not see how it's going there. Where else we could do that? Feel free to order from them.
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Reviewer Name: Tom Brosman
Review Submission Date: 2019-04-28
Review Title: I bought a Fortnight Pack several years…
Review Submission Date: 2019-04-28
Review Title: I bought a Fortnight Pack several years…
Review Description: I bought a Fortnight Pack several years ago. It wouldn't zip. They said they would replace. They never did what they said.A few months ago I bought another Fortnite And sent my old Fortnight back in the new box with a letter asking them to replace the first pack. Crickets...no response.The new pack is not as heavy duty but it zips up. They obviously put thought into thier products but I would give them a "Fail" on integrety.Tom BrosmanOlympia, Wa
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Reviewer Name: Matt Luthy
Review Submission Date: 2018-10-30
Review Title: Terrible experience
Review Submission Date: 2018-10-30
Review Title: Terrible experience
Review Description: Terrible experience. Missed delivery window in time critical situation where window should have been easy to make. inexplicably cancelled order without explanation and left me completely screwed in a precarious situation. When notified of situation and given the opportunity to potentially cure were totally unhelpful. Steer clear.
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Reviewer Name: Raymond Sahakian
Review Submission Date: 2018-06-28
Review Title: Overpriced low quality poorly designed clothing
Review Submission Date: 2018-06-28
Review Title: Overpriced low quality poorly designed clothing
Review Description: I bought a pair of Wyatt 5 jeans for $120 which are advertised as "The toughest pair of jeans you'll ever own, period!"...the left leg stitching started unraveling from the bottom to knee in less than six months (a pair of generic $40 Levis would have lasted three years). Threw away the jeans and now I'm stuck with a $120 gift certificate for a site that has absolutely nothing desirable (yeah I don't want a $180 hoodie).
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Reviewer Name: Genevieve Poetka
Review Submission Date: 2016-11-24
Review Title: Brilliant product
Review Submission Date: 2016-11-24
Review Title: Brilliant product
Review Description: I have had my Chrome Messenger bag for 3 years, and it is about the single greatest purchase I ever made. Perfect design, durable magnificence. I was kind of broke at the time, and didn't know if I should pull the trigger - but I'm very happy I did.
👤
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