Users Voice for Citybeach

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Citybeach
Citybeach Overall rating
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User Interface

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Review article published on: 02 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 4.1 5 3.6 5
Feb 2023 5 1.8 5 5 5 1.8
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Citybeach Review by


City Beach is a popular online store that offers a range of clothing and accessories for men, women, and children. It was founded in 1985 in Brisbane, Australia, and now has over 60 stores across the country. The website,, offers a seamless shopping experience, combining trendy products with fast and reliable delivery.

Pros and Cons

  • Wide selection of products in a range of styles.
  • Competitive pricing and regular discounts and promotions.
  • Free shipping on orders over $75.
  • User-friendly website design and navigation.
  • Limited product information and lack of reviews.
  • No loyalty program.
  • No international shipping options.

User Experience offers a smooth and hassle-free user experience. The website is easy to navigate, and products are well-organized into categories for quick browsing. The search function is also efficient, allowing users to find specific products easily. The checkout process is straightforward, and the website offers multiple payment options for convenience.

Pricing and Value for Money

City Beach offers competitive pricing for its products, with regular discounts and promotions that make it an affordable option for budget-conscious shoppers. The website also offers frequent sales and clearance events, allowing customers to get excellent value for their money.


Other popular online fashion retailers include ASOS, The Iconic, and Boohoo.

Customer Service offers customer support through various channels, including phone, email, and live chat. The website also has an FAQ section that addresses common issues and queries. The customer service representatives are knowledgeable and friendly, providing prompt and efficient solutions to any problems customers may encounter.

Product Quality and Selection offers a vast selection of high-quality products, including clothing, footwear, swimwear, and accessories. The website partners with popular brands such as Nike, Adidas, and Calvin Klein, ensuring customers receive only the best products.

Website Usability has a user-friendly website design that is easy to navigate. The website loads quickly, and the products are displayed clearly. The search function is also effective, enabling customers to find products quickly and easily.

Returns and Exchanges

City Beach offers a hassle-free returns and exchange policy for its products. Customers can return or exchange items within 100 days of purchase, provided the product is unused, unworn, and in its original packaging.

Promotions and Discounts

City Beach offers regular promotions and discounts to give its customers excellent value for their money. Customers can subscribe to the website’s newsletter to receive updates on exclusive discounts, sales, and other promotional offers.


City Beach has a positive reputation in the fashion industry, thanks to its quality products, affordable pricing, and excellent customer service. The website is also highly rated by customers, with many praising the website’s user-friendly design and fast delivery.

Payment Options

City Beach accepts multiple payment options, including credit and debit cards, PayPal, and Afterpay. Afterpay allows customers to split their purchase into four equal payments, making it an affordable option for those on a budget.

Loyalty Programs does not offer a loyalty program at this time.

Customer Reviews has a limited number of customer reviews, with many products having no reviews at all. However, the website provides customer feedback through its social media channels, allowing customers to share their experiences with others.

Community Involvement

City Beach is committed to supporting its community through various programs and initiatives. The website partners with local charities and organizations to provide support to those in need, demonstrating its commitment to social responsibility.

Shipping and Costs

City Beach offers fast and reliable shipping options, with free shipping on orders over $75. The website also offers international shipping to select countries, with shipping costs varying depending on the destination. Customers can track their order through the website’s tracking feature, ensuring they know exactly when their purchase will arrive.