Citychic Reviews

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44 Reviews

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In the Clothing Store category

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L Liv Marriott
96 days ago

City Chic truly delivers on its promise!

I am thrilled to share my experience with City Chic. Initially, I was drawn in by their enticing advertisements offering an additional 50% off sale items in the cart. However, I was pleasantly surprised to discover that the final price indeed reflected this fantastic discount. At first, I was a bit skeptical due to previous misleading experiences with other retailers. Nonetheless, City Chic's straightforward and transparent approach won me over. The process was seamless, and I couldn't be happier with the stunning items I purchased at such incredible prices. Thank you, City Chic, for staying true to your word and providing an exceptional shopping experience. I will definitely be returning for more fabulous finds in the future!
L Liv Marriott
96 days ago

Unveiling the Disappointment: My Honest Experience with citychic.com.au

Reflecting on my recent encounter with citychic.com.au, I can't help but share the dismay I felt. The enticing promise of an extra 50% off sale items in the cart quickly turned into a confusing ordeal. As I proceeded to checkout, the anticipated discount seemed to vanish into thin air, with the final price appearing unchanged. The misleading advertisements left me feeling misled and disappointed. The initial excitement of snagging amazing deals swiftly transformed into frustration as reality hit. What was meant to be a seamless shopping experience turned into a bewildering journey of false hopes and unmet expectations. As a consumer, transparency and integrity are paramount to me. The discrepancy between the advertised discount and the final price was not just confusing but also a breach of trust. Such practices not only tarnish the brand's reputation but also leave customers like me questioning the authenticity of their promotions. While every shopping experience comes with its ups and downs, it's essential for businesses to uphold honesty and clarity in their dealings. Unfortunately, my interaction with citychic.com.au fell short of these fundamental principles, leaving me with a sense of disillusionment and a lesson learned. Through this candid testimonial, I hope to shed light on the importance of genuine advertising and transparent transactions in the realm of e-commerce. May my experience serve as a reminder for both consumers and businesses to uphold values of integrity and truthfulness in all interactions.
K Kara Brooke Attebury
140 days ago

Sent my package to someone in Avon

After a mix-up with my package delivery, I was initially frustrated and disappointed with citychic.com.au. I had ordered an item and eagerly awaited its arrival, only to discover that it had been sent to someone in Avon, Indiana, despite my correct address being clearly indicated on the order. Understandably, I was not impressed. However, I reached out to their customer service team, and I was pleasantly surprised by their swift and effective response. They quickly acknowledged the error and took full responsibility for the mishap. They immediately sent out a new package to my correct address at no extra cost, and I received it in record time. Their genuine concern for my satisfaction and their proactive approach to rectifying the situation completely turned my experience around. I deeply appreciate their dedication to customer care and their commitment to making things right. Despite the initial hiccup, I can confidently say that their exceptional customer service has won me over. I will certainly be returning as a customer and recommending citychic.com.au to others. Thank you for going above and beyond to ensure my satisfaction.
N Ngere W.T.J Ioane
162 days ago

Online store City Chick

As a devoted customer of City Chick, I can't help but express my gratitude for the exceptional service and quality products they offer. My wife and I have been loyal patrons of their online store for quite some time now, and each experience has been nothing short of delightful. City Chick has become our go-to destination for stylish, comfortable, and fashionable plus-size outfits and underwear. As my wife explores their extensive collection, I can't help but admire the exquisite and alluring lingerie line they offer. The variety of sexy outfits cater to diverse tastes and preferences, making every purchase a true delight. What sets City Chick apart is not only the diverse range of products but also the top-notch customer service. Navigating their website is a breeze, and the checkout process is seamless. Moreover, their commitment to quality is evident in the durability and comfort of their clothing. From the convenience of online shopping to the excitement of receiving our meticulously packaged orders, City Chick has truly elevated our shopping experience. It's reassuring to find a brand that not only embraces inclusivity but also consistently exceeds our expectations. I wholeheartedly recommend City Chick to anyone in search of trendy and well-crafted plus-size fashion. Thank you, City Chick, for empowering individuals to embrace their style with confidence and flair.
C Cory Smith
168 days ago

Unmatched Customer Service and Exceptional Pricing at CityChic

I cannot express enough how impressed I am with the unparalleled level of customer service and unbeatable prices at CityChic. From the moment I placed my order to the speedy delivery and hassle-free returns, every aspect of my shopping experience was seamless. However, what truly sets CityChic apart is their incredibly friendly and helpful retail staff. I've visited various physical shops, but none can compare to the warmth and assistance I received at CityChic. It's rare to find a combination of top-notch service and budget-friendly prices, and CityChic has truly mastered this. I highly recommend CityChic to anyone looking for a delightful shopping experience.
C Cory Smith
168 days ago

Above and beyond service from the friendliest staff

Let me share my delightful experience with City Chic. From the moment I placed my order on their website, everything flowed seamlessly. Not only did my package arrive promptly, but the process of returns was equally hassle-free. However, what truly sets City Chic apart is their exceptional in-store customer service. During my visit to their physical shop, I was greeted by the friendliest staff members who went above and beyond to assist me. Their genuine warmth and eagerness to help made me feel valued as a customer. In a world where personal touch is often lacking, City Chic's retail staff shone brightly with their kindness and attentiveness. Furthermore, the icing on the cake is the affordability of their products. Despite offering top-notch service, City Chic still manages to keep their prices incredibly competitive. Overall, City Chic has won me over not just with their fantastic range of products, but also with their unmatched customer care. Kudos to the friendliest staff for making my shopping experience truly memorable!
B Barb Jobson
168 days ago

I Barb Jobson

"From the moment I stumbled upon CityChic.com.au, I knew I had found a treasure trove for fashionable finds. As a dedicated shopper for both myself and my daughter, Laurel-Anne, I'm always on the lookout for clothing that exudes style and sophistication. With City Chic, I struck gold. The seamless online shopping experience allowed me to select a stunning piece for Laurel-Anne with ease. As a busy mom, convenience is key, and City Chic delivered just that. The package arrived promptly, and the quality of the garment was exceptional. It's safe to say that my daughter was ecstatic with her new outfit, and the beaming smile on her face was all the affirmation I needed. What's especially noteworthy is that Laurel-Anne is also a dedicated City Chic shopper herself. The brand's ability to resonate with both a discerning mother and a fashion-forward young woman speaks volumes about its universal appeal. City Chic has undoubtedly become our go-to destination for all things fashion, and we eagerly anticipate our future purchases. Thank you, City Chic, for consistently exceeding our expectations and for adding a touch of glamour to our wardrobes. You've earned loyal customers in both my daughter and me, and we can't wait to explore more of your exquisite collections. Here's to many more stylish discoveries with City Chic!"
D Dee
169 days ago

A Fashion Haven for Plus-Size Women

Let me start by saying that I have been a loyal customer of City Chic for years now. As a plus-size woman, finding trendy and perfectly fitting clothes used to be a real struggle for me. Then I stumbled upon City Chic, and it was like finding a fashion oasis in the desert. When I read that they have "my size," it resonated with me on a personal level. Their commitment to providing quality and vibrant clothing for women of all sizes is truly commendable. I have built my entire wardrobe with their trendy and chic designs, and I am constantly flooded with compliments whenever I wear their outfits. What sets City Chic apart is not just their fabulous clothing, but also their impeccable service. The delivery is always quick, and I've never encountered any issues with my orders. It's like they understand the urgency and excitement of getting your hands on that perfect outfit. I can confidently say that City Chic is not just a store; it's a haven for plus-size fashion. It's my one-stop shop, and I wholeheartedly recommend it to any woman who has ever struggled to find fashionable clothes that celebrate her curves.
D Dee
169 days ago

An Oasis for Curves: A Shopper’s Sanctuary

Embarking on my journey with citychic.com.au was a revelation. As a woman with curves, finding a store that not only caters to my size but also celebrates it was a breath of fresh air. City Chic isn't just a store; it's a sanctuary for all things stylish and vibrant. The quality of the clothing is unmatched, with each piece exuding confidence and uniqueness. From trendy dresses to chic tops, every item I've purchased has exceeded my expectations. It's comforting to know that I can rely on City Chic to provide me with a wardrobe that not only fits but also flatters. City Chic has truly become my one-stop-shop for all things fashion. The convenience of finding everything I need in one place saves me time and energy. The seamless online shopping experience, coupled with quick delivery, has made me a loyal customer without a second thought. With City Chic, I've never encountered any issues, be it with the products or the delivery. The brand's commitment to customer satisfaction shines through in every interaction, making me feel valued and appreciated. City Chic isn't just a store; it's a celebration of curves, confidence, and individuality. For anyone looking for fashionable, inclusive, and top-quality clothing, City Chic is the answer. Thank you, City Chic, for being my fashion oasis and empowering me to embrace my curves with style and grace.
K Krystle Squires
171 days ago

I love city chic

I've been a loyal customer of City Chic for some time now, and I can't sing their praises enough. Every time I visit citychic.com.au, I'm met with an array of stunning pieces that never fail to impress. The fit of their clothing is impeccable, and the quality of the materials is truly top-notch. What sets City Chic apart, though, is their exceptional customer service. Any time I've had a question or needed assistance, their team has gone above and beyond to ensure that I'm well taken care of. Not to mention, their shipping is impressively fast, so I never have to wait long to rock my new favorite outfit. City Chic has truly become my go-to for all things fashion, and I can't wait to continue adding to my collection. I highly recommend City Chic to anyone looking for stylish, well-fitting clothing and outstanding customer service.
K Krystle Squires
171 days ago

Unleashing Confidence: A City Chic Love Story

Embarking on a journey through citychic.com.au was truly a game-changer for me. The moment I slipped into their clothes, a wave of empowerment washed over me. Each piece I purchased was not just an item of clothing but a statement of self-assurance and style. The impeccable fit and luxurious materials spoke volumes about the brand's commitment to quality and comfort. I found myself basking in the attention to detail, as every stitch seemed to be tailored with precision and care. Moreover, the exceptional customer service elevated my shopping experience to new heights. From answering my queries promptly to providing valuable style advice, the team at City Chic exuded warmth and professionalism. And let's talk about shipping - lightning fast! The thrill of receiving my package sooner than expected added an element of surprise and delight to the entire shopping process. City Chic isn't just a brand; it's a confidence booster, a trendsetter, and a beacon of inclusivity. For anyone looking to amplify their style and embrace their curves with pride, I wholeheartedly recommend City Chic. Trust me; you won't regret it!
E esther macdonald
173 days ago

Exceptional servce

Experiencing exceptional service at citychic.com.au has truly been a game-changer for me. When I visited the Pacific Fair on the Gold Coast, I was fortunate enough to have Jaemi assist me, and let me tell you, it was an absolute delight. Jaemi's dedication and attention to detail went above and beyond anything I've experienced in years. Her helpfulness, politeness, and initiative made the entire shopping experience a memorable one. I left the store feeling not only satisfied with my purchase but also grateful for the outstanding service Jaemi provided. If there's one piece of advice I can give, it's to never let go of such exceptional talent. Thank you, Jaemi, and thank you, citychic.com.au, for setting the bar so high in customer service.
E esther macdonald
173 days ago

An Unforgettable Shopping Experience with Jaemi

My experience at citychic.com.au was truly exceptional, all thanks to Jaemi at Pacific Fair on the Gold Coast! Her service surpassed any other I have encountered in years. Jaemi's dedication, helpfulness, and politeness left a lasting impression on me. She went above and beyond by taking initiative, ensuring that I not only found what I needed but also felt valued as a customer. Jaemi's commitment to providing outstanding service made me feel truly special during my shopping experience. Her attention to detail and genuine care for customers like myself are qualities that are rare to find. Walking away from the store, I couldn't help but feel grateful for the wonderful purchase I made, all thanks to Jaemi's exceptional service.
L LIN LIU
174 days ago

Nice design

From the moment I discovered City Chic, I knew I had stumbled upon a treasure trove of fashion specially crafted for women like me. As someone with a larger frame, I've often struggled to find clothing that doesn't just cover me up, but rather celebrates my curves and accentuates my beauty. The designs at City Chic do exactly that. Each piece is a thoughtful embrace of femininity, tailored to flatter and empower. I can confidently say that their collection has revolutionized my wardrobe, giving me the freedom to express myself through fashion without compromising on style or fit. As a mother who has navigated the changes in my body post-pregnancy, finding clothing that understands and celebrates my shape has been a game-changer. City Chic has given me the confidence to embrace my new silhouette, allowing me to feel beautiful and comfortable in my skin. If you're seeking designs that truly understand and cater to the needs of women with bigger sizes, I wholeheartedly recommend giving City Chic a try. It's not just about clothing; it's about feeling seen, understood, and beautiful in every way. Thank you, City Chic, for redefining fashion for women like me.
L LIN LIU
174 days ago

Empowering Fashion for Every Body

Reflecting on my experience with citychic.com.au, I am compelled to share how their clothing transcends mere fabric and stitches to truly empower women of all shapes and sizes. City Chic doesn't just cater to larger sizes; they celebrate and accentuate the beauty and allure of every body. As a mother who struggled with body changes post-pregnancy, I found solace in their designs that not only flattered but also boosted my confidence. If you've ever felt overlooked by traditional fashion, I urge you to embrace the transformative power of City Chic. Step into their world and rediscover the beauty you've always possessed.

Introduction

City Chic is a popular Australian fashion brand that caters to plus-size women. With a wide range of stylish and trendy clothing options, City Chic aims to empower women of all shapes and sizes to embrace their individuality and express their personal style. Offering a diverse selection of clothing, accessories, and footwear, City Chic has become a go-to destination for curvy fashionistas.

Pros and Cons

  • Pros:
    • Extensive range of plus-size clothing options
    • Fashion-forward designs and trendy styles
    • Inclusive sizing that caters to a variety of body types
    • High-quality products
    • Easy-to-navigate website
  • Cons:
    • Relatively higher price range compared to some other brands
    • Limited options for petite or tall sizes
    • Occasional stock availability issues

User Experience

City Chic offers a user-friendly online shopping experience. The website is visually appealing, with clear product images and detailed descriptions. Navigation is intuitive, allowing customers to easily browse through different categories, filter products according to their preferences, and add items to their shopping cart. The checkout process is quick and straightforward, and customers have the option to create an account for a more personalized experience.

Pricing and Value for Money

City Chic offers premium plus-size fashion, and the prices reflect the quality and design of their products. While some items may be on the higher end of the price spectrum, the overall value for money is excellent. The brand's commitment to delivering well-made, fashionable clothing that flatters curvy bodies justifies the slightly higher prices. Additionally, City Chic often runs promotions and discounts, making their products more accessible to a wider audience.

Customer Service

City Chic prides itself on excellent customer service. Their dedicated support team is easily reachable via phone, email, or live chat, and they strive to assist customers promptly and professionally. Whether it's inquiries about product sizing, order status updates, or returns and exchanges, City Chic's customer service team goes above and beyond to ensure customer satisfaction.

Product Quality and Selection

City Chic's product quality is exceptional. They use high-quality fabrics and pay attention to detail in their designs, resulting in well-crafted garments that stand the test of time. The brand offers a wide selection of clothing, including dresses, tops, bottoms, outerwear, and swimwear. Accessories and footwear options are also available, allowing customers to complete their looks in one place.

Website Usability

City Chic's website is designed with user experience in mind. It loads quickly and is optimized for both desktop and mobile browsing. The interface is clean and well-organized, making it easy to find and explore products. The search function is efficient, enabling customers to find specific items or filter products based on size, color, or price. Overall, the website is user-friendly and enhances the overall shopping experience.

Returns and Exchanges

City Chic has a hassle-free returns and exchanges policy. Customers can return or exchange items within 30 days of purchase, provided the products are in their original condition, unworn, and with tags attached. The brand offers multiple return options, including mailing the items back or returning them to a physical store. City Chic strives to process returns and exchanges as swiftly as possible, ensuring customer satisfaction.

Promotions and Discounts

City Chic frequently offers promotions and discounts to make their products more affordable. Customers can enjoy exclusive deals, sales events, and seasonal discounts, allowing them to update their wardrobes without breaking the bank. Subscribing to the brand's newsletter or following their social media accounts ensures staying up-to-date with the latest promotions and snagging great deals.

Reputation

City Chic has established a strong reputation in the plus-size fashion industry. With years of experience and a loyal customer base, the brand is known for its commitment to producing stylish and on-trend clothing for curvy women. Their reputation is further solidified by positive reviews and testimonials from satisfied customers who appreciate the brand's dedication to inclusivity, quality, and exceptional customer service.

Payment Options

City Chic offers multiple payment options to accommodate diverse customer preferences. Customers can pay for their purchases using major credit cards, PayPal, or Afterpay. The availability of Afterpay, a popular buy-now-pay-later service, provides flexibility to those who prefer splitting their payments over time.

Loyalty Programs

City Chic rewards its loyal customers through its "CC Rewards" program. By signing up for the program, customers earn points for every dollar spent, which can later be redeemed for discounts on future purchases. Additionally, program members receive special perks, such as early access to sales, exclusive offers, and birthday rewards, making it a valuable loyalty program for frequent shoppers.

Customer Reviews

Customer reviews play an essential role in City Chic's online platform. The website allows verified buyers to leave reviews and ratings for products they have purchased, helping potential customers make informed decisions. The transparency of customer reviews promotes trust and assists shoppers in gauging the fit, quality, and overall satisfaction level of different items.

Community Involvement

City Chic actively engages with its community by promoting body positivity and inclusivity through various initiatives. The brand collaborates with influential plus-size bloggers and models, organizes community events, and provides a platform for diverse voices in the fashion industry. City Chic's commitment to uplifting and empowering their community sets them apart as more than just a fashion retailer.

Shipping and Costs

City Chic offers reliable and efficient shipping services within Australia and worldwide. The brand provides both standard and express shipping options, allowing customers to choose the most suitable delivery method based on their preferences and urgency. Shipping costs vary depending on the location and order value, with free shipping often available for orders above a certain threshold. City Chic ensures timely delivery and provides tracking information to customers for added convenience.

In conclusion, City Chic is a leading plus-size fashion brand that excels in providing stylish and high-quality clothing options for curvy women. With a customer-centric approach, user-friendly website, impressive product range, and dedication to inclusivity, City Chic has created a trustworthy and reputable brand that continues to empower women around the world.