Cityfurnish Reviews

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9 Reviews

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In the Home & Garden category

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S Sudipto Choudhury
59 days ago

An Unforgettable Experience with CityFurnish: A Testimonial of Transparency and Trust

My journey with CityFurnish has been a mix of highs and lows, but through it all, one thing stands out – their unwavering commitment to transparency and trust. While there were challenges in getting timely responses to queries via email or WhatsApp, and the struggle to reach their customer support team by phone, what truly shone through was their dedication to making things right. When it came time to extend my furniture rental for another year, I encountered issues with consolidating all items under a single Order ID/Invoice. Despite multiple requests, the process seemed cumbersome. However, CityFurnish's willingness to listen and work towards a solution was commendable. One particular aspect that caught me off guard was the inclusion of an insurance premium labeled as City Shield Service without my explicit consent. This raised some concerns initially, but upon reaching out to the team, they cleared the air and ensured that all charges were transparent and clearly explained. Amidst these challenges, CityFurnish's commitment to addressing issues, fostering transparency, and building trust with their customers shines brightly. While there may be room for improvement in communication and process efficiency, their dedication to resolving issues and upholding ethical practices is truly admirable.
J john k
329 days ago

Outstanding Customer Service and Quality Products!

I can't thank cityfurnish.com enough for their exceptional customer service and high-quality products. I recently experienced a minor malfunction with an appliance they delivered, but their team went above and beyond to resolve the issue. Despite the initial inconvenience, they replaced the defective item within 2 weeks, and their transparent communication throughout the process was truly reassuring. Their dedicated team addressed my concerns promptly via email and ensured that I was completely satisfied with the resolution. I was impressed by their professionalism and commitment to customer satisfaction. Cityfurnish.com has definitely earned my trust, and I highly recommend their services to anyone in need of reliable and top-notch furniture and appliances. Thank you for exceeding my expectations!
J john k
329 days ago

Turning Defective Products into Stepping Stones: My Heartfelt Experience with CityFurnish

As a customer who values quality and efficiency, I want to share my journey with CityFurnish. While it's true that an appliance I received initially malfunctioned, it opened the door to a remarkable display of customer service. Despite the challenges, the team at CityFurnish diligently worked to replace the item, albeit after some follow-ups. Yes, the process took longer than expected, but what stood out was their unwavering dedication to make things right. Their communication channels may have encountered some hiccups, but the sincerity in their emails and efforts to rectify the situation truly touched me. Though the lost time was unfortunate, the resolution eventually brought a sense of satisfaction. It's important to highlight that even amidst the inconvenience, CityFurnish remained committed to their promise of quality service. While some may perceive this as a setback, I see it as an opportunity for improvement and growth. Every interaction, email, or call reinforced their commitment to customer care, turning a challenging experience into a valuable lesson for both parties. In retrospect, my encounter with CityFurnish has taught me the importance of patience and understanding in customer relations. Despite the initial hurdles, their efforts to make amends deserve recognition. It's through such experiences that we learn the true essence of service and resilience. For those considering CityFurnish, I encourage you to look beyond the momentary setbacks and embrace the potential for growth and transformation. Mistakes happen, but it's the actions taken afterward that define a company's integrity. CityFurnish, in my eyes, has shown a willingness to learn and improve, making them a brand worth considering for your furnishing needs. Let your experience be a testament to their commitment to excellence.
A Ankush Kumar Parashar
354 days ago

Its the best choice in the market for…

When it comes to rental services, Cityfurnish is, without a doubt, the best choice in the market. I can confidently say that it has made the daunting task of moving heavy furniture from one place to another a thing of the past. With Cityfurnish, you can effortlessly rent furniture for long terms, which is incredibly convenient. One of the most remarkable aspects of Cityfurnish is the wide range of furniture options available for rent. This means that no matter what your budget or style preferences are, there's a plethora of choices to cater to your specific needs. What sets Cityfurnish apart from the rest are the exceptional services they offer. The free delivery, damage waiver, free relocation, and free installation service are truly game-changers. The convenience of having all these services bundled into one rental experience is unparalleled. My personal experience with Cityfurnish has been nothing short of amazing and delightful. I can confidently recommend Cityfurnish to anyone in search of a reliable and hassle-free furniture rental company. If you're in the market for renting furniture, look no further, Cityfurnish is unequivocally the best choice.
A Ankush Kumar Parashar
354 days ago

Why cityfurnish.com is the Best Choice for Hassle-Free Furniture Rental

From the moment I discovered cityfurnish.com, my life took a turn for the better. No more lifting heavy furniture or worrying about the hassle of relocation. With cityfurnish, the best choice in the market for rental services, I found the perfect solution for all my furniture needs. What sets cityfurnish apart is their extensive range of furniture available for long-term rental, catering to every budget and style. The convenience of free delivery, damage waiver, relocation services, and installation has truly made my experience delightful and stress-free. I cannot recommend cityfurnish enough. If you're in search of a company for renting furniture, look no further. Cityfurnish is undoubtedly the Best Choice for hassle-free and convenient furniture rental services.
N Nicolas Pitault
471 days ago

Too much procedure and bad service

⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about my experience with this car rental company. As a traveler from abroad, I was initially apprehensive about the rental process, but the staff went above and beyond to ensure that I felt comfortable and well taken care of. From the moment I walked in, the staff was incredibly friendly and understanding of my needs. They made me feel valued as a customer and took the time to address any concerns I had about the rental process. I never once felt like I was being treated with suspicion or mistrust, which was a refreshing change from my past experiences with other rental companies. The level of customer service I received was truly exceptional. The staff was patient and attentive, answering all of my questions and providing me with the necessary support to complete the required paperwork. I was impressed by their efficiency and willingness to accommodate my specific circumstances as a non-Indian customer. Overall, my experience with this company was seamless and stress-free. The professionalism and dedication of the staff made a lasting impression on me, and I have already recommended this company to friends and family who plan to visit. I can confidently say that this is the best car rental service I have ever had the pleasure of using. Thank you for exceeding my expectations and providing such a positive rental experience!
N Nicolas Pitault
471 days ago

Redefining Comfort and Convenience at City Furnish

I can't help but gush about my experience with cityfurnish.com. From the moment I stumbled upon their website, I knew I was in for a treat. The procedure was simple and straightforward, ensuring that I could effortlessly browse through their wide range of furniture and home essentials. As an expat, I often face challenges when it comes to renting, but to my surprise, City Furnish made the entire process a breeze. I was delighted to find that the trust and transparency they offer set them apart from the rest. Their customer service team deserves an applaud as well. Whenever I had a query, they were quick to respond and provided effective solutions with a smile. The experience was nothing short of smooth sailing. Overall, my time with City Furnish has been nothing but pleasant. I've found my go-to for all furniture needs, and I can't recommend them enough. If you're looking for convenience and comfort, look no further than City Furnish. It's a game-changer!
A Anjana Sreedharan
852 days ago

Delayed delivery and poor customer service

I cannot express how grateful I am for the impeccable service I received from this company. I was initially frustrated with the delayed delivery and lackluster customer service, but everything changed once I reached out to this company. Their team went above and beyond to rectify the situation, ensuring that my products were delivered promptly and addressing all of my concerns with the utmost professionalism. From the moment I contacted them, I was met with empathy and understanding. They took the time to listen to my issues and promptly took action to ensure that my order was fulfilled in a timely manner. The level of dedication and care they exhibited truly set them apart from other companies I have worked with in the past. Not only did they deliver on their promise, but they also followed up with me to ensure that I was completely satisfied with the resolution. This level of attentiveness and commitment to customer satisfaction is rare to find, and it made a world of difference to me. I cannot recommend this company highly enough. Their exceptional service and genuine concern for their customers have won me over, and I will undoubtedly be returning for all of my future needs. Thank you to the entire team for turning my experience around and exceeding my expectations.
A Anjana Sreedharan
852 days ago

An Unexpected Surprise of Exceptional Service

When I stumbled upon cityfurnish.com, I was initially hesitant after reading a review about delayed delivery and poor customer service. However, my experience couldn't have been more different! After placing my order on the 24th, I eagerly awaited delivery. Surprisingly, within two days, my KYC was approved, and I was informed that my products would arrive within 48-72 hours. But that's when the unexpected happened. Days passed without any update on my delivery status. Feeling concerned, I reached out to their customer service helpline, but no one answered. Frustrated, I sent an email detailing my situation and received a prompt response assuring me that they would schedule my delivery at the earliest. Expecting more delays, I was pleasantly surprised when, shortly after, my products arrived at my doorstep, exceeding my expectations in both quality and service. It was a true testament to their dedication to customer satisfaction. Thank you, cityfurnish.com, for turning what could have been a negative experience into an exceptional one. I am truly grateful for the outstanding service and timely delivery!

Introduction

Cityfurnish.com is an online furniture rental platform that offers a wide range of furniture and appliances on rent. The company aims to make renting furniture easy and affordable for everyone, especially for millennials and young professionals who are always on the move. With its user-friendly website, Cityfurnish.com makes it easy for customers to rent furniture without the hassle of buying or moving furniture.

Pros and Cons

The pros of renting furniture from Cityfurnish.com are that it is affordable, convenient, and the rental process is relatively easy. Customers also have access to a wide range of furniture and appliances to choose from. Additionally, the company offers flexible rental plans and allows customers to return or exchange items as per their needs. However, the major downside of renting from Cityfurnish.com is that the quality and durability of the rented product cannot be guaranteed.

User Experience

Cityfurnish.com has a user-friendly website that is easy to navigate, even for first-time visitors. The website is well-organized with clear product descriptions, pricing information, and rental plan details. Moreover, the website is optimized for mobile devices, making it easy for customers to browse and rent furniture on-the-go.

Pricing and Value for Money

Cityfurnish.com offers affordable rental plans with packages starting as low as Rs. 499 a month. The plans are flexible, allowing customers to select the duration of their rental based on their needs. Customers can also opt for customized rental plans to suit their preferences and budget.

Alternatives

Cityfurnish.com faces competition from other furniture rental platforms, such as Furlenco, Rentomojo, and Guarented. While these companies offer similar services, each has its unique selling points, such as a wider product selection or better customer service.

Customer Service

Cityfurnish.com provides excellent customer service through various channels, such as email, phone, and live chat support. Its customer service team is responsive and helpful in resolving any queries or issues that customers may face while renting or returning furniture.

Product Quality and Selection

Cityfurnish.com offers a wide range of furniture, appliances, and home decor items on rent. Customers can choose from various options, such as sofa sets, beds, dining tables, TVs, refrigerators, and more. However, the quality of the rented product may vary based on the item's age, usage, and maintenance.

Website Usability

Cityfurnish.com has a well-designed website that is easy to use and navigate. Customers can browse and rent furniture without any technical difficulties or glitches. Moreover, the website is responsive and compatible with all devices, making it accessible to a wider audience.

Returns and Exchanges

Cityfurnish.com allows customers to return or exchange furniture as per their needs. Customers can choose to extend the rental duration, swap items, or terminate the rental agreement as per their convenience. However, the terms and conditions for returns may vary based on the rental plan and the item rented.

Promotions and Discounts

Cityfurnish.com often runs promotions and discounts on furniture rentals to attract more customers. Customers can avail of these discounts by using promo codes or coupons during the checkout process. Moreover, Cityfurnish.com regularly updates its website with new offers and deals to entice customers.

Reputation

Cityfurnish.com has a good reputation in the online furniture rental space. The company has received positive reviews from customers who appreciate the affordable pricing, flexible rental plans, and excellent customer service. However, there are some negative reviews that complain about the quality and durability of the rented product.

Payment Options

Cityfurnish.com accepts various payment options, such as credit/debit cards, net banking, UPI, and Paytm. Customers can choose the payment method that is most convenient for them while renting furniture.

Loyalty Programs

Cityfurnish.com does not have any loyalty programs as of now. However, the company may introduce such programs in the future to reward loyal customers and retain their business.

Customer Reviews

Cityfurnish.com has mostly positive customer reviews on platforms like Trustpilot and Google. Customers appreciate the affordability, convenience, and flexibility offered by Cityfurnish.com. However, there are some negative reviews that complain about the quality of the rented product.

Community Involvement

Cityfurnish.com has not explicitly stated any community involvement initiatives on its website. However, the company may participate in various social responsibility activities or donation drives that aim to make a positive impact on society.

Shipping and Costs

Cityfurnish.com offers free shipping and installation of rented furniture to customers across India. However, extra charges may apply for moving furniture to specific locations or installing delicate items. Customers should check the delivery and installation costs before finalizing their rental plan.

Conclusion

In conclusion, Cityfurnish.com is a reputable online furniture rental platform that offers affordable, convenient, and flexible rental plans to customers. With a wide range of furniture and appliances to choose from, customers can rent what they need for their home without the hassle of buying or moving furniture. While the quality of the rented product may vary, Cityfurnish.com's excellent customer service ensures that customers can have a smooth and hassle-free rental experience.