Users Voice for Cityfurnish

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 26 Oct 2019

Last updated by on 07 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 2.6 5 1 4.1 4.8
Feb 2023 5 5 1.3 1 5 5
Mar 2023 5 5 1.2 5 5 5
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Detailed Cityfurnish Review by

Introduction is an online furniture rental platform that offers a wide range of furniture and appliances on rent. The company aims to make renting furniture easy and affordable for everyone, especially for millennials and young professionals who are always on the move. With its user-friendly website, makes it easy for customers to rent furniture without the hassle of buying or moving furniture.

Pros and Cons

The pros of renting furniture from are that it is affordable, convenient, and the rental process is relatively easy. Customers also have access to a wide range of furniture and appliances to choose from. Additionally, the company offers flexible rental plans and allows customers to return or exchange items as per their needs. However, the major downside of renting from is that the quality and durability of the rented product cannot be guaranteed.

User Experience has a user-friendly website that is easy to navigate, even for first-time visitors. The website is well-organized with clear product descriptions, pricing information, and rental plan details. Moreover, the website is optimized for mobile devices, making it easy for customers to browse and rent furniture on-the-go.

Pricing and Value for Money offers affordable rental plans with packages starting as low as Rs. 499 a month. The plans are flexible, allowing customers to select the duration of their rental based on their needs. Customers can also opt for customized rental plans to suit their preferences and budget.

Alternatives faces competition from other furniture rental platforms, such as Furlenco, Rentomojo, and Guarented. While these companies offer similar services, each has its unique selling points, such as a wider product selection or better customer service.

Customer Service provides excellent customer service through various channels, such as email, phone, and live chat support. Its customer service team is responsive and helpful in resolving any queries or issues that customers may face while renting or returning furniture.

Product Quality and Selection offers a wide range of furniture, appliances, and home decor items on rent. Customers can choose from various options, such as sofa sets, beds, dining tables, TVs, refrigerators, and more. However, the quality of the rented product may vary based on the item's age, usage, and maintenance.

Website Usability has a well-designed website that is easy to use and navigate. Customers can browse and rent furniture without any technical difficulties or glitches. Moreover, the website is responsive and compatible with all devices, making it accessible to a wider audience.

Returns and Exchanges allows customers to return or exchange furniture as per their needs. Customers can choose to extend the rental duration, swap items, or terminate the rental agreement as per their convenience. However, the terms and conditions for returns may vary based on the rental plan and the item rented.

Promotions and Discounts often runs promotions and discounts on furniture rentals to attract more customers. Customers can avail of these discounts by using promo codes or coupons during the checkout process. Moreover, regularly updates its website with new offers and deals to entice customers.

Reputation has a good reputation in the online furniture rental space. The company has received positive reviews from customers who appreciate the affordable pricing, flexible rental plans, and excellent customer service. However, there are some negative reviews that complain about the quality and durability of the rented product.

Payment Options accepts various payment options, such as credit/debit cards, net banking, UPI, and Paytm. Customers can choose the payment method that is most convenient for them while renting furniture.

Loyalty Programs does not have any loyalty programs as of now. However, the company may introduce such programs in the future to reward loyal customers and retain their business.

Customer Reviews has mostly positive customer reviews on platforms like Trustpilot and Google. Customers appreciate the affordability, convenience, and flexibility offered by However, there are some negative reviews that complain about the quality of the rented product.

Community Involvement has not explicitly stated any community involvement initiatives on its website. However, the company may participate in various social responsibility activities or donation drives that aim to make a positive impact on society.

Shipping and Costs offers free shipping and installation of rented furniture to customers across India. However, extra charges may apply for moving furniture to specific locations or installing delicate items. Customers should check the delivery and installation costs before finalizing their rental plan.


In conclusion, is a reputable online furniture rental platform that offers affordable, convenient, and flexible rental plans to customers. With a wide range of furniture and appliances to choose from, customers can rent what they need for their home without the hassle of buying or moving furniture. While the quality of the rented product may vary,'s excellent customer service ensures that customers can have a smooth and hassle-free rental experience.