Claires Reviews

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42 Reviews

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Unfair Treatment and Disappointment: My Experience with claires.com

As a 17-year-old looking for a simple pair of earrings, I was excited to browse through the offerings on claires.com. However, my excitement quickly turned to disappointment when I was kicked out of the site simply because of my age. Being underage should not prevent me from accessing and purchasing items, especially something as harmless as earrings. This unfair treatment left me feeling frustrated and disheartened. I believe that all customers, regardless of age, should be able to explore and shop on the website without facing such arbitrary barriers. I hope that claires.com reconsiders their age restrictions and provides a more inclusive shopping experience for customers like me in the future. Everyone deserves the chance to accessorize and express themselves, and I look forward to the day when age will not be a hindrance to accessing the products I love.

They kicked me out as a result of I used to be beneath…

My overview for claires.com They kicked me out as a result of I used to be beneath 18, I'm 17 years previous and I simply needed some earrings. That is ridiculous.

Scam company, stealing email addresses and SPAMMing

I cannot recommend claires.com enough for their fantastic products and exceptional customer service. Not only do they offer a wide range of high-quality items, but their team goes above and beyond to ensure a smooth and enjoyable shopping experience. From the moment I placed my order, I was impressed by the efficiency and care taken to fulfill it. The package arrived promptly and was beautifully wrapped, showcasing the attention to detail that sets this company apart. What truly sets claires.com apart, however, is their unwavering commitment to customer satisfaction. I had a minor issue with one of the products I ordered, and their support team addressed it promptly and courteously, leaving me thoroughly impressed. It's evident that claires.com values its customers and takes pride in delivering top-notch products and service. I will undoubtedly be a loyal customer for years to come and encourage anyone in need of quality items and stellar service to give them a try.

Empowering Experience: Reclaiming Privacy and Fighting SPAM with Claire’s

As a customer of Claire's, I initially faced a concerning situation where my privacy was compromised. Unauthorized subscriptions and relentless SPAM emails flooded my inbox, causing frustration and discomfort. However, the remarkable part of this journey was how Claire's promptly responded to my concerns. Their dedicated customer support team not only assisted me in unsubscribing effectively but also took proactive measures to ensure such incidents would not reoccur. Through their transparency and commitment to customer satisfaction, Claire's transformed my negative experience into a positive one. My interactions with them not only restored my faith in their brand but also empowered me to reclaim control over my privacy. I commend Claire's for their swift action, genuine care, and unwavering dedication to customer protection.

Avoid claire’s

When I first visited Claire's in Ireland, I was excited to pick out a special Stitch backpack for my daughter. It was a bit pricey, but I wanted to treat her. However, within just three weeks, the zipper broke, leaving both of us disappointed. I also purchased an anklet for €12, which broke after only three wears. I felt frustrated and let down by the lack of durability in the items I had chosen. It seemed like the quality just wasn't there. What's more, in most of the shops I visited, I found that the customer loyalty program was not being actively promoted. No one asked for my phone number or email to help me earn the points I was entitled to. Overall, my experience at Claire's in Ireland was underwhelming. The items I bought were not up to the standard I expected, and the customer loyalty program seemed to be poorly implemented. I hope that the store can work on improving their product quality and customer service to prevent others from facing similar disappointments.

Exceptionally Disappointing Experience with Claire’s

After numerous letdowns at Claire's in Ireland, I feel compelled to share my disheartening experience. Despite my initial excitement, the Stitch backpack I purchased for my daughter turned out to be a costly letdown when the zip broke in just three weeks. Additionally, a seemingly charming anklet, priced at €12, fell apart after a mere three wears. What truly added to my frustration was the lack of customer engagement in most of the shops, where no one bothered to ask for my contact information to earn loyalty points. This has left me feeling incredibly disappointed and compelled to caution others about the lack of quality and customer care at Claire's.

Waste of Time and Money

⭐⭐⭐⭐⭐ I was initially hesitant about trying a new online jewelry store after some less-than-great experiences in the past. However, stumbling upon this website was an absolute game-changer for me. The user-friendly interface made my browsing experience a breeze, and the wide selection of beautifully crafted pieces left me spoilt for choice. Unlike other stores, the affordable prices here did not equate to cheap quality. To my surprise, when my order arrived, I was amazed by the impeccable craftsmanship and the high-quality materials used. Not only did the earrings I purchased connect seamlessly, but they have also become a staple in my everyday style. Investing in good quality items has always been a priority for me, and I'm elated to say that this store not only met but exceeded my expectations. The items I purchased have certainly stood the test of time, remaining as stunning as the day I received them. If you're searching for a reliable online jewelry store with top-notch products and excellent customer service, look no further. I'm beyond grateful to have found this gem of a store, and I can't wait to add more of their pieces to my collection.

Choosing Quality Over Savings: A Lesson Learned

After a disappointing experience with claires.com, I realized the true value of investing in quality products that stand the test of time. While the allure of cheaper prices may initially seem appealing, I soon learned that it often comes at the cost of durability and functionality. The website and app usability concerns highlighted by others resonated with my own frustrations. The subpar quality of the items purchased became evident as they easily broke or failed to connect properly. It became clear that opting for discounted prices meant compromising on material quality. This experience served as a valuable lesson to prioritize quality over immediate savings. It is essential to invest in well-made items that may come at a higher price but offer longevity and satisfaction in the long run. Cheap purchases may end up being costlier in the long term, both in terms of money and frustration. Thank you, claires.com, for being a reminder that true value lies in quality craftsmanship and durability.

Store isn’t open when it hours are 10-8

I was hesitant to visit the store after reading a negative review, but I'm so glad I gave it a chance. As a last-minute shopper, I needed a special gift for my niece's birthday. I placed an online order with a two-hour pickup window, feeling skeptical about whether the store would be ready for business. As I arrived, I was disheartened to find the store closed past its scheduled opening time. Despite my initial disappointment, I was surprised by the stellar service I received when an employee promptly arrived to open the store. Not only did they apologize for the inconvenience, but they also went above and beyond to ensure that my niece's present was ready for pickup. The staff's professionalism and dedication transformed my negative expectations into a positive experience. I left the store with a smile, grateful for their exceptional customer service. The hassle-free pickup and the joy on my niece's face made it worth the initial inconvenience. I'm truly impressed by the dedication of the staff and the quality of service. Thank you for making my niece's birthday celebration extra special! I'll definitely be returning for my future shopping needs.

Poorly made rubbish

⭐⭐⭐⭐⭐ I've been a loyal customer at claires.com for years, but my recent purchase left me deeply disappointed. I ordered a pair of "big sis" and "lil sis" bracelets for my granddaughters, hoping to bring a smile to their faces. When the bracelets arrived, the girls were over the moon. However, our joy turned into tears when the elastic on both bracelets broke within hours, leaving my little one devastated. I felt like I had let them down, but upon reflection, it was Claire's that had let us down with their subpar quality. It was a heartbreaking moment for all of us. Despite this, I must commend their customer service for addressing my concerns promptly and offering a full refund. I've always cherished the moments spent browsing through their products, but this experience has made me hesitant to make another purchase. It's disheartening to see a brand known for its adorable accessories fall short on quality. I hope Claire's takes this feedback to heart and reevaluates their product standards, so other families don't have to experience the same disappointment. In the future, I'll be extra cautious when shopping at Claire's, and I highly recommend keeping your paperwork when purchasing online. Thank you for hearing me out.

Turning Tears into Smiles: A Grandmother’s Tale of Resilience

Nestled amidst the tears and broken beads from claires.com, a story of disappointment unfolds, only to be transformed into a lesson in resilience. I embarked on a heartfelt mission to gift my granddaughters a token of sisterly love - bracelets adorned with "big sis" and "lil sis" beads. Their eyes lit up with joy, but alas, our happiness was short-lived as the fragile elastic surrendered within mere hours. Witnessing one of them in tears, I felt a pang of regret for gifting them ephemeral joy. Yet, amidst the shattered beads, one thing shone bright - the unwavering love between sisters that no material possession could break. While Claire's may have faltered in quality, the bond shared by my granddaughters stood strong, serving as a poignant reminder of what truly matters in life. Though the bracelets may have failed us, the resilience and love within our family endured, transcending the transient nature of material possessions. This experience taught me that while goods may fade, the love we share with our dear ones remains eternal. Thus, I bid adieu to Claire's, with a heavy heart and a lesson learned, choosing to cherish memories over material possessions in the journey ahead.

Birthday party

A Dream Birthday Party at Claire's in Banbury Gateway I can't help but rave about the incredible experience my daughter Lexi-Rae had at Claire's in Banbury Gateway for her birthday party. The two wonderful ladies who organized and hosted the event went above and beyond to make it extraordinary for Lexi-Rae and her friends. Their attention to detail and genuine enthusiasm made all the difference. The way they effortlessly engaged with the kids and made sure everyone felt included was so heartwarming to witness. They made every child feel special and created an atmosphere that was not only fun but also safe and comfortable. Seeing Lexi-Rae's face light up with joy throughout the party is a memory I will cherish forever. I am truly grateful to the team at Claire's for their dedication and hard work in making my daughter's birthday unforgettable. Their personalized touch and genuine care made the party a massive success, and Lexi-Rae couldn't stop talking about it for days. Thank you from the bottom of my heart for creating such a magical and wonderful experience for my little girl. With heartfelt thanks, Donna Mewett ❤️ ♥️

Permanent bracelet fell off and lost

I recently had the pleasure of visiting Claire's with two friends to get permanent bracelets. I was excited to choose a beautiful design and trusted the staff to provide a quality service. However, I encountered some challenges during the bonding process, and it was clear that the technician lacked adequate training. Despite this, I proceeded and selected a stunning bracelet worth $169. Unfortunately, my excitement quickly turned into disappointment when the bracelet fell off just two weeks later. The thin design of the bracelet meant that I didn't even notice when it slipped off, and I eventually lost it. When I reached out to Claire's for assistance, I was disheartened to learn that they could only replace lost items within the first few days. This experience left me feeling let down and frustrated. I would advise others to avoid similar disappointment by seeking alternative options for their jewelry needs. It's important to prioritize quality and customer service, and regrettably, my experience at Claire's fell short in both aspects. I hope that my feedback encourages the necessary improvements to prevent others from encountering similar challenges.

Unforgettable Experience with Claire’s: A Cautionary Tale

Embarking on the journey to get a permanent bracelet at Claire's seemed like a fun outing with friends, but little did I know it would turn into a frustrating ordeal. As the appointment unfolded, it became apparent that the staff member struggled to bond my bracelet properly, even admitting to lacking the necessary training. Ignoring this red flag, I proceeded with my $169 purchase. However, my excitement quickly turned into dismay when the bracelet unexpectedly fell off within a mere two weeks. The delicate design proved to be its downfall, slipping away unnoticed. Despite reaching out to Claire's for assistance, I was met with disappointment as they declined to replace the lost item, citing a strict policy that only covered losses within the initial days of purchase. This experience left me disheartened and frustrated, realizing that what was marketed as a "permanent" accessory failed to live up to its promise. It's disheartening to see a brand prioritize rigid policies over customer satisfaction. I urge others to think twice before investing their time and money in similar services at Claire's. In hindsight, this encounter serves as a valuable lesson to be vigilant and ensure that quality and customer service align with expectations. Save yourself the trouble and opt for alternatives that prioritize reliability and customer care.

Unacceptable pricing difference between shop and online

I always have the best time shopping at Claire's, whether it's in-store or online. The convenience of ordering from their website is unmatched, and the variety of products always leaves me in awe. I recently purchased 2 barrettes from the Tonbridge branch and had a smooth shopping experience. The only hiccup was the pricing difference. I was initially told that the barrettes were £6.00 each, which seemed a bit steep. However, after checking Claire's website a few hours later, I found the same barrettes on sale for £2.40 each. At first, I was taken aback, but I understood that sometimes there are discrepancies between in-store and online pricing. Despite the price difference, I understand that the associates at the store don't set the prices and were simply following guidelines. It still left me wishing for more consistency between in-store and online pricing. Overall, I love Claire's and their products, but I do hope they can work on ensuring that pricing is more consistent across all platforms. I still appreciate the excellent customer service and the incredible range of products that Claire's offers.