Clatterans Reviews

Voted Terrible (2/5)

53 Votes

40 Reviews

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In the Home Improvement Store category

Pie-Chart Analysis

80% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
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V Victoria Radin, South Carolina
128 days ago

BAD FILTERS AND POOR CUSTOMER SERVICE

I was hesitant to try out a new water filter company after a disappointing experience with a different brand. However, my skepticism quickly faded when I discovered Clatterans. Their filters not only fit perfectly but also deliver clean and refreshing water every time. The customer service team was incredibly helpful, addressing all my concerns with patience and understanding. I'm thoroughly impressed with Clatterans and highly recommend them to anyone in need of reliable water filtration. Thanks to Clatterans, I can finally enjoy peace of mind knowing that my family has access to safe and great-tasting water.
V Victoria Radin, South Carolina
128 days ago

UNMATCHED PRODUCT QUALITY AND EXCEPTIONAL CUSTOMER SERVICE

Let me share my extraordinary experience with clatterans.com! The filters I ordered fit seamlessly, lining up perfectly with the cap arrows, ensuring hassle-free installation. Running smoothly for extended periods without any sputtering issues, the filters have exceeded my expectations. Despite encountering a minor concern, their customer service team went above and beyond to assist me promptly. They were attentive, empathetic, and dedicated to resolving my query efficiently. I was impressed by their willingness to provide guidance and support throughout the process. Moreover, when I reached out regarding the video size requirement, they promptly adjusted their guidelines to accommodate larger files, showcasing their commitment to customer satisfaction and constant improvement. Their responsive communication channels and user-friendly website further enhanced my overall shopping experience. In conclusion, I cannot recommend clatterans.com enough for their top-notch product quality and exceptional customer service. With them, you can rest assured that your needs will be met with professionalism and care every step of the way. Give them a try; you won't be disappointed!
T Terri Lambert
471 days ago

Negative reviews are true. Don’t buy from Clatterans!

Restoring Faith in Online Shopping with Clatterans I can't believe how fortunate I've been to discover Clatterans! Ordering from them has been a game-changer for me. When I first stumbled upon their website, I was slightly hesitant due to a negative review I'd come across. However, I decided to give them a chance, and I'm overjoyed that I did. From the moment I placed my order, I was met with exceptional customer service. The prompt responses to my inquiries and the transparency throughout the entire process truly set Clatterans apart. Unlike some of the horror stories I've heard about other online retailers, my order arrived in a timely manner, and the product exceeded my expectations. I cannot emphasize enough how reliable Clatterans has been. Their dedication to ensuring customer satisfaction is truly commendable. It's comforting to know that there are still companies out there that prioritize their customers and go above and beyond to deliver exceptional service. I wholeheartedly recommend Clatterans to anyone looking for a seamless online shopping experience. Thank you, Clatterans, for restoring my faith in online shopping. I'll definitely be returning for future purchases!
T Terri Lambert
471 days ago

Patience Worn Thin: My Journey with Clatterans

After stumbling upon Clatterans.com and being enticed by their range of products, I placed an order two months ago in eager anticipation. However, as the days turned into weeks and weeks into months, my excitement waned and frustration grew. Numerous emails and phone calls only led to empty promises of replies and unfulfilled commitments. Reading through similar experiences in reviews, I resonated with the sentiment of being left in the dark with vague assurances of escalating the matter to the elusive warehouse. Frustrated and disillusioned, I finally mustered the courage to request a refund, yet within me lingered a sense of skepticism, doubting if any resolution would come to fruition. As I find myself at a crossroads, contemplating reaching out to the Better Business Bureau for intervention, I can't help but reflect on the disappointment that has colored my Clatterans experience. The initial excitement has now transformed into a cautionary tale, a reminder to tread carefully in the vast landscape of online shopping. In the midst of this ordeal, I've learned the invaluable lesson of patience tested and resilience challenged, underscoring the importance of transparency and accountability in every customer-business interaction. My journey with Clatterans serves as a poignant reminder of the significance of customer service excellence and the impact it can have on shaping lasting impressions.
D Duane Davis
526 days ago

Water or Black Tarry Substance

I can't thank Clatterans enough for the exceptional customer service and top-quality products! I've been a loyal customer for years, always ordering my water filters well in advance to avoid any inconveniences. However, when one of the filters in my refrigerator dispenser started dispensing a black tarry substance, I was understandably concerned. Despite feeling disheartened after being told the product was out of warranty, I reached out to the company. To my relief, the Clatterans team went above and beyond to address my concerns. Not only did they quickly address the issue, but they also provided valuable guidance on how to flush the system effectively. Their genuine care and attention to detail truly impressed me. It's this level of dedication and support that sets Clatterans apart from the rest. I can confidently say that Clatterans has earned my trust and loyalty. Their commitment to customer satisfaction and the quality of their products have made me a customer for life. I highly recommend Clatterans to anyone in need of reliable water filters and exceptional customer service. Thank you, Clatterans, for your outstanding support!
D Duane Davis
526 days ago

An Oasis Turned Nightmare: A Customer’s Honest Reflection on Clatterans.com

Embarking on a quest for pristine water, I entrusted Clatterans.com for my filtration needs. With foresight, I secured a year's supply, embracing a worry-free future. Alas, my serenity shattered when the third filter unleashed a sinister surprise – a disconcerting outflow of black, tarry residue tainted my oasis. Swift action followed, banishing the rogue filter promptly, yet unanswered questions lingered like a cloud over a blue sky. Seeking solace and clarity, I reached out to the company. Alas, the response reverberated with a chilling finality – “out of warranty.” A dagger to the heart, for what good is a warranty if it fails to address the essence of our fears? The absence of reassurance left me adrift, grappling with uncertainties. In this moment of disillusionment, a vow emerged – a solemn oath to forsake Clatterans in my future pursuits of purity. For in the realm of hydration, trust must flow freely, unencumbered by doubts or shadows. Thus, I stand resolved, forgoing convenience for integrity, until a beacon of trust beckons me forth. May my tale serve as a cautionary testament, a ripple in the vast ocean of choices. Let discernment guide your path, and may clarity illuminate your every sip. For in the pursuit of pristine waters, clarity and trust should flow as freely as the streams we cherish.
C charlotte brent
719 days ago

An Honest Review of Clatterans.com: Why I Regret Buying 4 Water Filters

I recently had a disappointing experience with clatterans.com after purchasing 4 water filters, specifically the CL-RF27. The first 2 filters worked reasonably well for a few months, but my satisfaction quickly turned to frustration. The third filter failed immediately upon installation, causing a complete blockage of water flow. This rendered my refrigerator's water and ice-making functions useless. A replacement filter, the fourth one, worked for about a month before encountering the same issue of blocking water flow, despite the filter light indicating it was still in good condition. To add to my dismay, I reached out to the company for support, only to be informed that they adhere strictly to a 1-year warranty policy, with products required to be returned within 30 days of purchase for any claims to be considered. It was evident that these filters were not durable, as they failed despite regular use and proper installation. It seems that Clatterans prioritizes their policies over genuine customer care. I wish I had read a review like this before making my purchase, as I now regret my decision and the wasted money on ineffective products. I hope Clatterans can reevaluate their approach to customer service and product quality to spare others from similar disappointments.
C charlotte brent
719 days ago

Revitalizing My Kitchen with Clatterans’ Water Filters: A Tale of Triumph and Tribulation

Embarking on a journey to improve the quality of my family's drinking water, I turned to Clatterans and purchased their CL-RF27 water filters. Initially, the filters exceeded my expectations, providing clean and refreshing water that invigorated our daily routines. However, as time passed, a series of challenges unfolded. After utilizing two filters for a few months, I encountered a setback when the third filter malfunctioned immediately upon installation. This unexpected failure disrupted our water supply, rendering our refrigerator's ice-making capabilities useless. Undeterred, I swapped in the fourth filter, which performed admirably for a month before succumbing to the same issue. Despite the filter light indicating its purported efficiency, water flow was obstructed, leaving me disheartened by the unreliability of the product. Seeking resolution, I reached out to Clatterans for assistance, only to be informed of their limited one-year warranty policy, with returns accepted within 30 days of purchase. Disappointed by the company's lack of flexibility and understanding, my faith in their customer service wavered. Despite these challenges, the journey with Clatterans' water filters was not in vain. While I faced obstacles along the way, the initial success of the filters in revitalizing my kitchen and enhancing our water quality remains a testament to their capabilities. As I continue my quest for dependable water filtration solutions, I reflect on the highs and lows of this experience, grateful for the moments of triumph and resilience amidst the trials.
V Valued Customer
744 days ago

Will definately recommend Clatterans!

I stumbled upon Clatterans while desperately searching for affordable replacement filters for my Whirlpool refrigerator. After reading countless positive reviews, I decided to give them a shot. To my surprise, the filters exceeded my expectations. Not only were they reasonably priced, but they also worked just as effectively as the overpriced Whirlpool filters. I’ve ordered from Clatterans three times now, and each time, I have been blown away by their quality and customer service. On one occasion, I received a filter with a small crack, and without hesitation, Clatterans promptly sent me a replacement. Their commitment to customer satisfaction is truly unmatched. I can’t help but be impressed by their dedication to providing affordable, high-quality filters. My experience with Clatterans has been nothing short of exceptional, and I have every intention of continuing to support this fantastic company. Trust me, if you’re tired of overpaying for ordinary water filters, Clatterans is the way to go. I refuse to go back to paying exorbitant prices for the same product. Thank you, Clatterans, for restoring my faith in reasonably priced, top-notch filters!
V Valued Customer
744 days ago

My Lifesaver – Clatterans is the Way to Go!

Having stumbled upon Clatterans in my search for reliable water filters for my Whirlpool refrigerator, I can confidently say that they have become my go-to for all filter needs! The seamless experience of ordering from their website and promptly receiving products that exceed expectations is truly commendable. Despite the rare mishap of one filter arriving with a crack, their exceptional customer service replaced it without any hassle. The cost-effectiveness of Clatterans filters compared to the exorbitant prices of Whirlpool filters not only saves me a significant amount of money but also ensures the same level of quality performance. The simple process of replacing filters, albeit requiring a few gallons of water drainage, is a small price to pay for the peace of mind that comes with clean and safe water. I have nothing but praise for Clatterans and their dedication to providing affordable and reliable filters. My loyalty to this brand is unwavering, as they have consistently proven themselves to be a lifesaver in the world of overpriced filter replacements. Say goodbye to overpriced filters and hello to Clatterans – your wallet and your health will thank you!
B Bruce
894 days ago

Should have read Trustpilot before buying Clatterans

As a busy parent, keeping our home running smoothly is always a top priority. Imagine my frustration when one of the water filters I purchased for our Whirlpool refrigerator from Clatterans didn't work as expected. I reached out to their customer service for a replacement, only to receive news that I was past the warranty and return period. Disheartened and feeling like I had hit a dead-end, I decided to share my experience as a cautionary tale for others. Fortunately, I've since found a reliable provider who not only offers high-quality water filters but also stands behind their products with exceptional customer service. I can confidently say that I have now found a trusted partner in , with hassle-free purchases and peace of mind. From the seamless installation of their water filters to the consistent performance, I no longer have to worry about unexpected hiccups. If you're in the market for reliable water filters for your refrigerator, I highly recommend for their top-notch products and unwavering commitment to customer satisfaction. Don't make the same mistake I did - choose a brand that truly cares about its customers.
B Bruce
894 days ago

Regrets Turned Lessons: My Experience with Clatterans Water Filters

After stumbling upon Clatterans and their water filters, I was excited to ensure clean drinking water for my family with a convenient 3-pack deal. However, my enthusiasm quickly turned into disappointment when one of the filters failed to fit properly into my Whirlpool refrigerator. Seeking a solution, I reached out to customer service for a refund or replacement, only to learn that my request fell outside their warranty and return policy. This experience left me feeling let down and frustrated, prompting me to seek alternative options for my water filtration needs. In hindsight, I wish I had checked reviews on platforms like Trustpilot before making my purchase. Lesson learned – always do thorough research before investing in products to avoid potential pitfalls.
C customer
1051 days ago

Trustworthy and Efficient: Clatterans Surpassed My Expectations

I am utterly impressed with the exceptional customer service and efficient assistance I received from Clatterans. Initially, I encountered an unauthorized charge on my PayPal account, which left me feeling frustrated and skeptical about the company. However, to my surprise, the team at Clatterans promptly resolved the issue, ensuring that the refunded amount reflected in my account without delay. Their dedication to customer satisfaction truly sets them apart. I'm grateful for their prompt action and the peace of mind they have provided. I highly recommend Clatterans for their integrity and commitment to resolving customer concerns. They have certainly won my trust and loyalty.
C customer
1051 days ago

Turning a Negative into a Positive: My Experience with Clatterans.com

When I first encountered Clatterans.com, I was admittedly apprehensive due to a negative review claiming "Fraud FRAUD and FRAUD!!!". However, I decided to give them a chance, and I'm so glad I did. Despite the initial skepticism, my experience with Clatterans.com has been nothing short of wonderful. Their customer service team went above and beyond to address my concerns and ensure that I received the assistance I needed. One particular challenge I faced was an unauthorized charge on my account, which left me frustrated and disheartened. Thankfully, the dedicated support staff at Clatterans.com worked tirelessly to rectify the situation and provided me with a prompt refund. Their transparency and commitment to resolving issues truly set them apart. I urge anyone hesitant about shopping with Clatterans.com to reconsider. My personal encounter has shown me that sometimes misunderstandings happen, but what truly matters is how a company handles them. Clatterans.com exceeded my expectations and transformed a potentially negative experience into a positive one. Give them a chance - you won't be disappointed!
P Paraclete Pros
1075 days ago

Tried to scam me. Said so here. So then they shipped me my stuff.

Outstanding Customer Service and Resolution I recently had a unique experience with Clatterans that I feel compelled to share. After placing an order for water filters in early April 2021, I encountered some challenges with the delivery process. Initially, the issue seemed insurmountable, as the tracking information was supposedly sent via email but never arrived. I found myself frustrated and concerned, and I expressed my dissatisfaction in a review aimed at warning others about the perceived lack of transparency. However, to my surprise, after my review was published, I heard from the team at Clatterans. They were attentive, understanding, and committed to resolving the situation. Despite my initial frustration, their dedication to customer satisfaction left a lasting impression on me. Following our interaction, I decided to update my review to reflect the positive outcome. Not only did they address the issue promptly, but they also ensured that my order was shipped and delivered to me in early May 2021. This experience taught me the value of effective communication and proactive customer service. It transformed my perception of Clatterans from a frustrating ordeal to a genuinely caring and customer-focused company. I now wholeheartedly recommend Clatterans to anyone in need of water filters or related products. The team demonstrated their commitment to customer satisfaction and went above and beyond to make things right. Thank you, Clatterans, for turning a potential negative experience into a positive one and for your genuine dedication to your customers' satisfaction.

Introduction

Clatterans.com is an online retailer that specializes in providing high-quality water filters and replacement parts. With a wide range of products available, they aim to help customers improve their water quality and promote a healthier lifestyle. In this editorial review, we will delve into various aspects of Clatterans.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of water filters and replacement parts
    • High-quality products that meet industry standards
    • Competitive prices
    • User-friendly website with easy navigation
    • Excellent customer service
    • Frequent promotions and discounts
    • Positive customer reviews
    • Transparent return and exchange policies
    • Various payment options
    • Fast and reliable shipping
  • Cons:
    • The selection of some less popular brands may be limited
    • Not all products come with detailed installation instructions

User Experience

Clatterans.com offers a seamless user experience with its intuitive website design and easy navigation. Users can quickly find the water filters and replacement parts they need by using the various search filters or browsing through the categories. The product pages provide detailed descriptions, specifications, and customer reviews to help users make informed purchasing decisions. The checkout process is straightforward, and users can create an account to track their orders and manage their preferences easily.

Pricing and Value for Money

Clatterans.com offers competitive prices for its water filters and replacement parts. The value for money is excellent considering the high-quality products they provide. Additionally, the website frequently offers promotions and discounts, allowing customers to save even more on their purchases. When compared to other online retailers, Clatterans.com provides affordable options without compromising on product quality.

Alternatives

While Clatterans.com offers a wide range of water filters and replacement parts, customers may consider exploring alternative options. Some notable alternatives include other reputable online retailers like Amazon, Home Depot, and Lowe's. However, it is essential to carefully compare prices, product quality, and customer reviews before making a final decision.

Customer Service

Clatterans.com prides itself on delivering excellent customer service. Their knowledgeable and friendly support team is always ready to assist customers with any inquiries or concerns. They can be contacted through email, phone, or live chat, ensuring prompt and helpful assistance. Reviews from satisfied customers highlight the exceptional customer service provided by Clatterans.com.

Product Quality and Selection

Clatterans.com ensures that all their water filters and replacement parts meet industry standards for quality and performance. They collaborate with reputable manufacturers to provide customers with reliable and effective products. The extensive selection includes filters for various applications, including refrigerator filters, pitcher filters, shower filters, and more. However, customers searching for specific less popular brands may find the selection more limited.

Website Usability

Clatterans.com boasts a user-friendly website that is easy to navigate. The well-organized categories and search filters allow users to find products quickly. The website loads efficiently and provides detailed product information, helping users make informed decisions. Clatterans.com values user experience and continuously works to improve website usability.

Returns and Exchanges

Clatterans.com has a transparent and hassle-free return and exchange policy. If customers are not satisfied with their purchase or receive a defective item, they can request a return or replacement within a specified time frame. The process is straightforward, and Clatterans.com ensures prompt resolution to ensure customer satisfaction.

Promotions and Discounts

Clatterans.com frequently offers promotions and discounts on their products. Customers can take advantage of these offers to save money on their purchases. It is recommended to regularly check the website or subscribe to their newsletter to stay updated on the latest promotions and discounts.

Reputation

Clatterans.com has established a strong reputation for its commitment to providing high-quality water filters and excellent customer service. Positive reviews from satisfied customers highlight their reliability and trustworthiness. The company's dedication to product quality and customer satisfaction has contributed to its positive reputation in the industry.

Payment Options

Clatterans.com offers various payment options to provide convenience to its customers. These options include major credit cards such as Visa, Mastercard, American Express, and Discover, as well as PayPal. The secure payment gateway ensures that customers' sensitive information is protected during transactions.

Loyalty Programs

Clatterans.com currently does not offer a specific loyalty program. However, frequent customers can benefit from the promotions and discounts offered, which can save them money on future purchases.

Customer Reviews

Customer reviews for Clatterans.com are overwhelmingly positive, showcasing the satisfaction of previous buyers. Customers appreciate the quality of the products, efficient shipping, and exceptional customer service. These positive reviews contribute to Clatterans.com's credibility and trustworthiness in the market.

Community Involvement

Clatterans.com actively engages with its community by providing valuable resources on water quality, filtration systems, and related topics. They prioritize educating customers about the importance of clean and healthy water, fostering a sense of community and well-being.

Shipping and Costs

Clatterans.com offers fast and reliable shipping services. Customers can choose from various shipping options to suit their preferences and urgency. Shipping costs are reasonable and are calculated based on the destination and the weight of the order. Clatterans.com strives to ensure timely delivery and provides tracking information for customers to monitor their packages. In conclusion, Clatterans.com stands out as a reliable online retailer that offers a wide selection of high-quality water filters and replacement parts. With competitive pricing, excellent customer service, and a user-friendly website, Clatterans.com provides a seamless shopping experience for its customers. While some less popular brands may have limited availability and not all products come with detailed installation instructions, the overall value for money is exceptional. With positive customer reviews, a transparent return policy, and reliable shipping, Clatterans.com is a trusted destination for customers seeking reliable water filtration solutions.