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Clatterans.com is a leading online retailer that offers high-quality water filters and air filters. The website is easy to navigate, and they offer a wide range of products to cater to different customer needs. They have been in business for over ten years and have gained a reputation for providing excellent products and customer service.
Pros and Cons
Pros:
- Large selection of water and air filters
- Reasonable prices
- Fast and efficient delivery
- 90-day guarantee
- Great customer service
Cons:
- No physical stores
- Limited payment options
User Experience
The website is easy to navigate, and customers can easily find the products they need. Clatterans.com offers a wealth of information about each product, including compatibility, product features, and customer reviews. They also have a helpful customer service team that is available to assist customers with any questions or concerns.
Pricing and Value for Money
Clatterans.com offers competitive prices and excellent value for money. Their prices are reasonable, and they often offer promotions to their customers. They also offer free shipping on orders over a certain amount, which is a great incentive for customers to make purchases.
Alternatives
There are many alternative online retailers that offer similar products. However, Clatterans.com stands out for its large selection, competitive pricing, and excellent customer service.
Customer Service
Clatterans.com has a great customer service team that is available to assist customers with any questions or concerns. They offer 24/7 customer support through email and live chat. They also have a helpful FAQ section on their website that provides answers to common questions.
Product Quality and Selection
Clatterans.com offers a wide range of high-quality water and air filters. They have products that cater to different customer needs, including refrigerator filters, whole house filters, and portable filters. They also offer replacement filters for different brands, including Samsung, Whirlpool, and LG.
Website Usability
The website is easy to navigate and user-friendly. Customers can easily find the products they need, and the website provides comprehensive information about each product. The checkout process is also straightforward, and customers can easily track their orders.
Returns and Exchanges
Clatterans.com offers a 90-day guarantee on all their products. If a customer is not satisfied with their purchase, they can return the product for a full refund or exchange. The website provides clear instructions on how to initiate a return or exchange.
Promotions and Discounts
Clatterans.com frequently offers promotions and discounts to its customers. They have a dedicated promotions section on their website where customers can find the latest deals and discounts. They also offer free shipping on orders over a certain amount.
Reputation
Clatterans.com has gained a reputation for providing high-quality products and excellent customer service. They have many positive customer reviews and have been featured in reputable publications such as Forbes.
Payment Options
Clatterans.com accepts payment through PayPal, Visa, Mastercard, and American Express. However, they do not accept payment through other methods such as cryptocurrencies or Apple Pay.
Loyalty Programs
Clatterans.com does not offer a loyalty program at this time.
Customer Reviews
Clatterans.com has many positive customer reviews on their website and on third-party review sites such as Trustpilot. Customers praise the company for its great products, competitive pricing, and excellent customer service.
Community Involvement
Clatterans.com does not have any visible community involvement programs at this time.
Shipping
Clatterans.com offers fast and efficient shipping on all orders. They offer free shipping on orders over a certain amount, and customers can choose from a range of shipping options depending on their needs.
Costs
Clatterans.com offers competitive pricing, and their prices are generally lower than those of other online retailers. They also offer free shipping on orders over a certain amount, which is a great way for customers to save money.
Review Title: Was billed for two orders and have not been able
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Review Description: Was billed for two orders and have been Trying to get it resolved with no resultsPlease help me get this resolve ,thanks
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Reviewer Name: Duane Davis
Review Submission Date: 2022-10-28
Review Title: Water or Black Tarry Substance
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Review Description: I order my water filters a year in advance so I don't come up wanting. I purchased 4 filters for my water dispenser in my refrigerator. The first two worked fine. The third one started to dispense a black tarry substance. I immediately removed it and flushed the system. I set the bad one aside. I contacted the company. The lady's response was 'it is out of warranty.' She didn't even tell me if the black,tarry substance is something we should be concerned. I will do without before I by from Clatterans again.
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Reviewer Name: Bruce
Review Submission Date: 2021-10-25
Review Title: Should have read Trustpilot before buying Clatterans
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Review Description: I bought a 3 pack of Clatterans water filters for my Whirlpool refrigerator so I would have one on hand every 6 months when it was time to change. One of the filters would not lock into the refrigerator properly. I asked for a refund or replacement. The response was that my item was past the 1-year warranty and past the 30 days for a free return. I'm shopping elsewhere.
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Reviewer Name: Sandra Whittington
Review Submission Date: 2021-10-06
Review Title: Bad knock offs
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Review Description: I bought a 3 pack of water filters for my Whirlpool refrigerator. The first one seemed ok. For the second one, the water tasted like chlorine, and after a couple of weeks, took it out and tried to install the third one. It didn’t seat right and made a loud noise when I tried to dispense water. So 2 out of three were bad. I asked for a refund but they said it was out of warranty. We contacted a different office but they were not helpful. They were not from the U. S. If I could have given 0 stars I would have.
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Reviewer Name: customer
Review Submission Date: 2021-05-21
Review Title: Fraud FRAUD and FRAUD!!!
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Review Description: Fraud FRAUD and FRAUD!!!I never placed an order, but some how I got on a subscription, I can't get my money back. They keep saying they have refunded my account, but it never shows. Paypal won't help because it's an unauthorized charge. BEWARE!!! Don't give them your name or email. They managed to charge my paypal.
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Reviewer Name: paula derrick
Review Submission Date: 2021-05-16
Review Title: Re charge on auto send
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Review Description: Re charge on auto send. I cancelled it 6mos months ago and they keep charging me. Very disgusted with them.
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Reviewer Name: Paraclete Pros
Review Submission Date: 2021-04-27
Review Title: Tried to scam me. Said so here. So then they shipped me my stuff.
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Review Description: Ordered water filters in early April 2021. They charged but never arrived. Called them. They only repeated the same 3 lines over and over about tracking information being made available via email, which also never happened, and their site didn't recognize my account nor order. After altering to their scam here, they shipped me my order and it arrived in early May 2021. So I edited this entry and bumped them up from 1 star to 2.
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Reviewer Name: David
Review Submission Date: 2021-03-29
Review Title: I supposedly ordered something from…
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Review Description: I supposedly ordered something from this business at 4 in the morning yesterday. I was charged 49.49. I did not order anything and now PayPal will not refund my money.
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Reviewer Name: Eric Pierce
Review Submission Date: 2021-03-23
Review Title: Order Water Filters from someone more focus on customer satisfaction and standing behind their products.
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Review Description: I ordered two water filters for my refrigerator mid January last year. I live in San Diego for the winter months only and went to install my second water filter and it leaked. One of the o-rings was compromised so I reached out to the company. They said your one year warranty has expired so we can't help. I would suggest staying away from this vendor. Its a product defect so why wouldn't they send me another one?? Because they don't care!
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Reviewer Name: Stacy Zahn
Review Submission Date: 2021-03-06
Review Title: I ordered some filters for my mom from…
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Review Description: I ordered some filters for my mom from this place, I got them but we're not the right ones , sent them back N have only heard back once from them , I just see on my CC where they charged me again N for what