Cleartrip User Reviews

Introduction:

Cleartrip.com is an online travel booking company that allows users to book flights, hotels, and tourist activities. The company was founded in 2006 and has since then become one of the most popular travel booking sites. The company's mission is to make travel simple by providing customers with the best travel experience possible.

Pros:

Cleartrip.com is known for its user-friendly interface that makes booking travel easy. The website is easy to navigate and offers a variety of travel options. Customers can enjoy a hassle-free booking process, which can be done quickly on the website or through the mobile app.

Cons:

One of the downsides of Cleartrip.com is the pricing. The website's pricing is not always competitive, and customers may be able to find better deals elsewhere. Additionally, the website does not offer a loyalty program, which can be a disadvantage for frequent travelers looking to accumulate rewards.

User Experience:

Cleartrip.com offers a seamless booking experience for its customers. The website is well-designed, and the booking process is simple and straightforward. The mobile app also offers similar functionality, making it easy to plan a trip on the go.

Pricing and Value for Money:

Cleartrip.com's pricing can be a little higher than some of its competitors. However, the website offers a price match guarantee, which ensures that customers get the best deal. The company also offers a variety of payment options, making it easier for customers to pay for their bookings.

Alternatives:

Some alternatives to Cleartrip.com include Expedia, Booking.com, and Traveloka. These websites offer similar services and pricing, but each has its unique features and advantages.

Customer Service:

Cleartrip.com offers excellent customer service. The website offers a 24/7 customer service center that customers can contact for any issues or questions they may have. The company also offers a social media presence through which customers can get in touch with the company.

Product Quality and Selection:

Cleartrip.com offers a wide selection of flights, hotels, and tourist activities. The website has partnerships with top airlines and hotels around the world, ensuring that customers have access to the best travel options.

Website Usability:

The Cleartrip.com website is well-designed and easy to navigate. The website is optimized to provide customers with a seamless booking experience, and it is easy to find the necessary information.

Returns and Exchanges:

Cleartrip.com offers a no-fee cancellation policy for flights and hotels. However, the cancellation must be made within a specific time frame to avoid any penalties. The company also offers a refund policy, which means that customers can get their money back if they are unsatisfied with the service.

Promotions and Discounts:

Cleartrip.com offers various promotions and discounts throughout the year. The website also offers a newsletter subscription that keeps customers updated on any deals or promotions available.

Reputation:

Cleartrip.com has an excellent reputation in the travel industry. The website is known for its user-friendly interface, excellent customer service, and broad selection of travel options.

Payment Options:

Cleartrip.com offers a variety of payment options, including credit cards, debit cards, and net banking. The company also offers a mobile wallet option, where customers can store their payment information and pay with ease.

Loyalty Programs:

Cleartrip.com does not offer a loyalty program at this time. However, the company does offer promotions and discounts, making it easier for customers to save money on their bookings.

Customer Reviews:

Cleartrip.com has a variety of customer reviews available on its website. These reviews provide valuable feedback on the quality of service provided by the company, allowing potential customers to make a more informed decision.

Community Involvement:

Cleartrip.com has been involved in various community projects and initiatives. The company has partnered with the Akshaya Patra Foundation, which provides meals to children in need, and has also been involved in various sustainability efforts.

Shipping and Costs:

Cleartrip.com does not offer shipping options, as it is an online travel booking company. Any costs associated with bookings will be clearly displayed during the booking process.

Conclusion:

Cleartrip.com is a user-friendly travel booking website that offers a wide selection of travel options. The company provides excellent customer service and promotions, making it easier for customers to save money on their bookings. While the pricing may not always be competitive, Cleartrip.com is a reliable option for anyone looking to book their travel.