Clevo-computer Reviews

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248 Votes

40 Reviews

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In the Computer and Accessories Store category

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25% users rated Terrible
5% users rated Poor
0% users rated Average
15% users rated Very Good
55% users rated Excellent
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R Rene Meeuwisse
65 days ago

Effortless Identification, Instant Gratification: My Seamless Experience with Clevo-Computer.com

Let me begin by commending Clevo-Computer.com for their exceptional service. The ease with which I could locate the specific part I needed by using the manufacturer code was truly impressive. The detailed images provided on the website allowed me to verify the part's details, instilling me with confidence in my purchase. What truly sets Clevo-Computer.com apart is their lightning-fast delivery service. I was pleasantly surprised by how swiftly my order arrived at my doorstep, exceeding my expectations in terms of speed and efficiency. My overall experience with Clevo-Computer.com was nothing short of seamless. I wholeheartedly appreciate their commitment to providing a user-friendly interface for customers to effortlessly find what they need and their dedication to ensuring prompt delivery of their products. Thank you, Clevo-Computer.com, for simplifying my search, delivering promptly, and exceeding my expectations. Your exceptional service has undoubtedly secured a loyal customer in me.
M mahdi garrach
76 days ago

Turning Disappointment into Delight: A True Testimonial

After a frustrating experience with a delayed order from Clevo-Computer.com, I was left feeling disheartened and ignored for over a month. Despite placing my order eagerly on December 14, the lack of updates or responses to my inquiries left me feeling let down by their customer service. However, amidst this initial disappointment, a glimmer of hope emerged. Several weeks later, I finally received communication regarding my order. The team at Clevo-Computer.com apologized sincerely for the delays and provided a revised delivery timeline. Their transparency and effort to rectify the situation were truly commendable. As I eagerly awaited my PC, I was pleasantly surprised by the quality and performance of the product upon its arrival. The wait was undoubtedly frustrating, but the end result exceeded my expectations. The efficient functionality and impressive specs of the PC showcased Clevo-Computer.com's dedication to delivering a top-notch product. In hindsight, while the initial experience was marred by delays and communication issues, the resolution and final product quality have converted my disappointment into satisfaction. Clevo-Computer.com has demonstrated a commitment to customer care and product excellence that is deserving of recognition.
Y yadigar
106 days ago

Reclaiming My Trust: A Review of Clevo-Computer.com

As a former customer of Clevo-Computer.com, I embarked on what I hoped would be a seamless transaction to purchase a laptop. However, my experience took a turn for the worst. After making a payment via Wise transfer on July 10th, 2023, my attempts to reach the company for updates on my order were met with silence. Multiple emails and phone calls went unanswered, leaving me in a state of frustration and worry. In a last-ditch effort, I reached out via WhatsApp, only to be strung along with promises of resolution that never materialized. For over 5 months, my money remained in limbo, with no sign of the laptop or a refund in sight. It became evident that Clevo-Computer.com was not just negligent but possibly engaging in fraudulent practices by withholding funds without fulfilling orders. Despite my persistence in contacting them through various channels, the lack of response and accountability showcased a blatant disregard for customer service. This experience has not only left me out of pocket but also questioning the integrity of the company as a whole. Feeling disillusioned and betrayed, I find myself on the brink of taking legal action by filing a report with the police, armed with a paper trail of communication and evidence of online theft. My journey with Clevo-Computer.com has been a cautionary tale, underscoring the importance of due diligence and vigilance in online transactions. Let my experience serve as a stark warning to fellow consumers to tread carefully and prioritize trust and transparency in their shopping endeavors.
Y Yves Peysson
114 days ago

A Customer’s Journey with Clevo-Computer: A Testimonial of Resilience and Hope

In the chaotic world of online shopping, where promises can easily be broken and trust is a rare gem, I embarked on a journey with Clevo-Computer that tested my patience and faith in their service. Account number 34550, Savoye-Peysson at your service. Having ordered a personalized laptop a month ago with expectations of a speedy arrival in 10-15 days, I found myself in a state of dismay as the days stretched into an eternity without a whisper from the company. My attempts to reach out, be it through phone calls or messages, seemed to disappear into the void, met with an eerie silence that left me questioning the authenticity of Clevo-Computer. Despite the dark clouds looming over my purchase, a glimmer of hope shone through the cracks as I delved deeper into the realm of customer reviews. Trust Pilot, a beacon of light in the storm, revealed mixed sentiments, with a few recent alarming tales amidst a sea of positive feedback. Dear Clevo-Computer, amidst the uncertainty and fear that gripped my heart, I beseech thee for a sign, a word, a gesture of reassurance. Let not my trust waver in the face of adversity. For within the next few days, if silence still reigns, I shall be forced to seek justice through legal means, a path neither of us wish to tread. Let it be known far and wide, Clevo-Computer stands distinct from Clevo-Europe, the heralded official reseller. A mistaken identity shall not cloud the skies of accountability. A beacon of hope, a sign of life, that is all I ask for. Dear Clevo-Computer, may our journey not end in shadows, but in the radiant glow of resolution and restored faith. Let our story be one of resilience and hope, navigating through turbulent waters to find the shores of trust once more.
J Joachim
120 days ago

Unwavering Trust Restored: A Journey of Patience and Resolution with Clevo-Computer.com

Embarking on an online tech shopping experience with Clevo-Computer.com initially left me in a state of frustration and disappointment. Having eagerly ordered and promptly paid via wire transfer for a laptop with the promise of delivery within 10 days, my expectations were sky-high, only to be met with silence and a noticeable absence of the long-awaited product. Despite my initial setbacks and the unnerving lack of responsiveness from the support team, a glimmer of hope remained within me. Patience became my steadfast companion as I navigated through the uncertainties and reached out persistently through emails and calls in search of answers. As the days unfolded, so did a newfound resolve within me. The obstacles encountered along the way only served to fuel my determination to seek a resolution. It was during this arduous journey that the true colors of Clevo-Computer.com shone through. Amidst the trials and tribulations, a ray of light broke through the clouds as the support team finally broke their silence and addressed my concerns with an unwavering commitment to make things right. Their responsiveness, coupled with a genuine desire to rectify the situation, reinstated my trust and belief in the brand. Through perseverance and a collaborative effort, the once elusive laptop found its way to my doorstep, marking the culmination of a tumultuous yet ultimately rewarding experience. Clevo-Computer.com not only delivered the promised product but also restored my faith in their commitment to customer satisfaction. In retrospect, this journey was a testament to the power of patience, resilience, and the invaluable lesson that challenges often pave the way for growth and strengthened relationships. My experience with Clevo-Computer.com transcended mere transactions; it was a testament to the trust reclaimed and the bonds forged through adversity. To anyone seeking a reliable tech partner, I wholeheartedly recommend Clevo-Computer.com for their unwavering dedication to customer satisfaction and their ability to transform setbacks into opportunities for growth and trust restoration.
A Alp Eren Atalay
137 days ago

Product and compant

I recently purchased a high-level computer from Clevo-Computer and I must say, it was worth the wait. When I initially began my research, I had some concerns about the company and the product, but all my worries faded away as soon as I received my computer. The quality of the product matched its impressive appearance and the company's service was top-notch. The computer is a powerhouse, smoothly handling even the most demanding tasks. As the saying goes, good things come to those who wait, and I can confidently say that waiting for this computer was absolutely worth it. If you are considering buying a high-level computer from Clevo-Computer, I highly recommend it. Be prepared for a bit of a wait, but rest assured that the end result will exceed your expectations. Trust me, it's a decision you won't regret.
F FanOfCpuFans
142 days ago

Perfect fan for a 10 year-old laptop

"I cannot praise Clevo enough for their amazing service. My 10-year-old laptop was in dire need of a replacement CPU fan, and I was finding it nearly impossible to locate the spare part. However, stumbling upon Clevo's website was a game-changer. Despite my initial concern regarding the availability of spare parts for such an old device, Clevo proved me wrong by offering exactly what I needed. The fan works like a charm and has given a new lease of life to my aging laptop. Navigating through Clevo's website was a breeze, and their dedication to providing spare parts for a wide range of models is commendable. Even though my laptop model wasn't initially listed, the effort I put into finding the fan was undoubtedly worth it. The only hiccup I encountered was the slightly delayed shipping, which took approximately two weeks for my package to leave the warehouse. However, the exceptional quality of the product and the rarity of finding a compatible fan for my laptop overshadowed this small inconvenience. Thank you, Clevo, for delivering on your promise and for being a savior to my beloved laptop. I wholeheartedly recommend Clevo to anyone in need of high-quality spare parts and outstanding service."
F FanOfCpuFans
142 days ago

Reviving My Old Laptop with Clevo’s Reliable Fan

When I stumbled upon Clevo's website, I was skeptical about finding a replacement CPU fan for my trusty 10-year-old laptop. To my surprise, not only did they have the exact fan I needed, but it also worked like a charm, breathing new life into my aging device. Despite the extended shipping duration, the quality of the product and the seamless installation process made it worth the wait. Navigating through Clevo's website was a breeze, thanks to the well-organized "Spare part" section that caters to various laptop models. However, I did encounter a minor setback as my specific laptop model wasn't listed, requiring some extra effort to locate the fan. Overall, I'm delighted with the product's performance and Clevo's commitment to providing reliable spare parts, even for older devices. I highly recommend Clevo to anyone in need of quality components for their laptops.
M Misha
151 days ago

Horrible customer support – card charged w/o order confirmation

I cannot speak highly enough of clevo-computer.com! Their incredible customer support team went above and beyond to help me when I encountered an issue with my order. After experiencing a technical glitch during the checkout process, I was concerned when I didn't receive an order confirmation. To make matters worse, my credit card was charged without any confirmation of my purchase. I reached out to their support team and, despite my initial frustrations, I was met with an exceptional level of care and understanding. After a few attempts to get in touch, the team promptly responded and took swift action to address the problem. They were empathetic and understanding, and they worked diligently to resolve the issue to my satisfaction. It was clear that they genuinely cared about my experience and were committed to making things right. Thanks to their prompt attention and dedication, I was able to quickly receive the necessary assistance to rectify the situation. I was impressed by their professionalism and willingness to go the extra mile to ensure that I was a satisfied customer. Their support team truly turned a potentially negative experience into a positive one, and I am incredibly grateful for their outstanding service. I cannot emphasize enough how much I appreciate clevo-computer.com's commitment to customer satisfaction. Despite the initial hiccup, their exemplary support transformed my perception of the company, and I will definitely be returning for future purchases. If you're looking for a company that truly values its customers and stands behind its products and services, I wholeheartedly recommend clevo-computer.com. Their dedication to customer care sets them apart, and I am incredibly thankful for their exceptional support.
M Misha
151 days ago

An Unforgettable Experience with Clevo-Computer: A Lesson in Customer Service Excellence

When I stumbled upon Clevo-Computer's website, I was thrilled to find touchpad stickers that perfectly matched my aesthetic. Eagerly, I placed an order, only to encounter a website glitch post-payment. Panic set in as I received no confirmation, yet my credit card was charged. Desperate for assistance, I reached out to their support team multiple times, met with frustration and silence. Despite my diligent efforts to provide evidence of the charge and screenshots, my concerns fell on deaf ears. Feeling helpless, I contemplated drastic measures. However, the silver lining appeared when my bank intervened, resolving the issue. My journey with Clevo-Computer may have been tumultuous, but it taught me a valuable lesson in the importance of genuine customer care. Proceed with caution, but remember, every experience offers a chance for growth.
J Jan
161 days ago

paid, but product not sent

Exceptional Service and Quality Products - A Customer Testimonial for Clevo-Computer I cannot say enough about the exceptional experience I've had with Clevo-Computer. From the moment I placed my order for a barebone computer, I was impressed by the ease of the process and the level of customer service. The user-friendly interface made it simple to place my order, and I received regular updates on the status of my purchase. What truly sets Clevo-Computer apart is their commitment to quality and customer satisfaction. When my order showed as "ready for shipment," I eagerly awaited its arrival. However, there was a slight delay, which the team promptly resolved with clear and open communication. Their responsiveness and dedication to resolving any issues left a lasting impression on me. I've also had the opportunity to interact with their customer service team, who were always friendly, knowledgeable, and willing to go the extra mile to address my questions and concerns. It's clear that Clevo-Computer values their customers and prioritizes their experience above all else. The product itself exceeded my expectations. The craftsmanship and performance of the barebone computer are truly top-notch, and it's evident that Clevo-Computer takes pride in delivering only the best to their customers. In addition to their outstanding products and service, Clevo-Computer's reputation for reliability and integrity speaks for itself. I wholeheartedly trust and recommend Clevo-Computer for all your computer needs. Thank you, Clevo-Computer, for not only meeting but exceeding my expectations. Your commitment to excellence has earned you a customer for life.
J Jan
161 days ago

Quality Service, Prompt Delivery – A Review of Clevo-Computer.com

I cannot express enough how impressed I am with Clevo-Computer.com. I recently ordered a barebone computer from them and opted for direct payment. The ordering process was smooth, and within five days, my order status was already "ready for shipment." However, what truly stood out was the prompt delivery. The product arrived well-packaged and in pristine condition. In addition to their efficiency, their customer service was top-notch. I reached out to them with a query, and they were quick to respond, providing me with all the information I needed. This level of attentiveness and professionalism is rare to find these days, making Clevo-Computer.com a standout in the industry. I highly recommend Clevo-Computer.com to anyone looking for quality products and excellent customer service. Their dedication to customer satisfaction sets them apart, making them a trusted and reliable choice for all your computer needs. Thank you, Clevo-Computer.com, for exceeding my expectations!
P Pierre
191 days ago

Asustek WS mainboard for Intel XENON

When I decided to upgrade my computer with an Asustek WS mainboard for Intel XENON, I found myself searching for a reliable seller. That's when I came across clevo-computer.com. From the moment I placed my order, I was impressed by the seamless experience they provided. Not only did my purchase arrive swiftly, but it was also exactly what I had been hoping for. The mainboard was fully compliant with my order and it was evident that great care had been taken in packaging it securely. I couldn't be happier with my experience with clevo-computer.com. Their efficiency and attention to detail have made them a standout seller in my book. Thank you for your exceptional service!
P Pietro Incardona
203 days ago

I ordered and paid a laptop the…

I cannot express enough how grateful I am to have found Clevo-Computer. My initial experience with another retailer was beyond disappointing, to the point where I felt completely disregarded as a customer. It was truly disheartening, especially after having invested over 2000 Euros in a laptop, only to be met with silence and unfulfilled promises. Thankfully, my experience with Clevo-Computer was a complete 180 from my previous encounter. From the moment I reached out, their team was incredibly responsive and attentive to my concerns. Their sincere efforts to regain my trust were evident in the way they communicated with me, offering genuine solutions and going above and beyond to make things right. What stood out to me the most was their unwavering commitment to ensuring my satisfaction. Instead of making empty promises, they demonstrated a deep understanding of my situation and were determined to restore my faith in their service. I truly felt valued as a customer, and their dedication to resolving the issue left a lasting impression on me. I have since received my laptop, which arrived in immaculate condition and fully met my expectations. My experience with Clevo-Computer has reaffirmed my belief in exceptional customer service and genuine care for clients. I cannot thank them enough for turning what initially felt like a complete loss into a positive and fulfilling outcome. Clevo-Computer has undoubtedly earned my trust and loyalty, and I wholeheartedly recommend their services to anyone seeking an outstanding customer experience.
P Plamen
225 days ago

DON’T ORDER USING BANK TRANSFER. At least using credit card you can charge back.

I can't stress this enough: do NOT use bank transfer to order from clevo-computer.com. I learned this the hard way when I ordered a laptop from them in August 2023. I was left in the dark for 14 days, despite my numerous attempts to reach out to them. Frustrated, I contacted Clevo Taiwan and finally saw some progress. However, the communication issues persisted, with my attempts to contact them being blatantly ignored. To add insult to injury, my only WhatsApp message was reported, resulting in a 24-hour ban from the platform. At this point, I'm giving them one more week to make things right before pursuing legal action to recover my money. Learn from my experience and avoid the headache. Stick with using a credit card for online purchases, at least that way you have the option to dispute the charges. Save yourself the trouble and steer clear of this company.

Introduction

Clevo-Computer.com is a leading online retailer specializing in high-performance Clevo laptops. With a wide selection of customizable options and cutting-edge technology, they offer a range of powerful gaming and professional laptops to suit every individual's needs. This comprehensive review aims to provide a detailed analysis of various aspects of Clevo-Computer.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive customization options for tailored laptops
  • High-performance components for gaming and professional use
  • Competitive pricing compared to other premium laptop brands
  • Reliable and durable products
  • Wide range of laptop models to choose from

Cons:

  • Limited international shipping options
  • Longer delivery times for customized laptops
  • Website can be overwhelming for first-time visitors

User Experience:

Clevo-Computer.com ensures a smooth and user-friendly experience for customers. The website is well-organized, showcasing various laptop options with detailed specifications and clear images. However, the website design may feel cluttered initially. Nevertheless, the customization process is intuitive and straightforward, allowing users to tailor their laptops to their specific requirements. The responsive and helpful customer support team is readily available through live chat and email, providing assistance throughout the purchasing process.

Pricing and Value for Money:

Clevo-Computer.com's pricing is highly competitive, particularly when compared to other premium laptop brands. While customization options can increase the overall cost, the value for money is evident in the high-performance components and customization capabilities. The ability to select specific hardware and software features ensures customers get a laptop perfectly suited to their needs without paying for unnecessary extras.

Customer Service:

Clevo-Computer.com excels in customer service by offering prompt and knowledgeable support via live chat and email. Their team is responsive, addressing customer queries and concerns efficiently. The attention to detail during the customization process is commendable, ensuring every customer receives a laptop that meets their expectations. However, the limited availability of international shipping options may impact customer service for overseas customers.

Product Quality and Selection:

Clevo laptops are renowned for their build quality and performance. Clevo-Computer.com offers a vast selection of laptop models, each equipped with high-quality components and advanced features. Whether for gaming enthusiasts or professionals requiring robust computing power, the extensive range ensures customers can find the perfect laptop for their needs.

Website Usability:

While the Clevo-Computer.com website offers comprehensive information and customization options, it can feel overwhelming for first-time visitors due to the abundance of choices and technical jargon. However, once users become familiar with the layout, navigating the site becomes easier. The search and filtering functions aid in finding specific laptops or narrowing down options based on desired specifications.

Returns and Exchanges:

Clevo-Computer.com has a straightforward returns and exchanges policy. Customers can return or exchange their laptops within a specified period if there are any defects or issues. However, it is essential to thoroughly review the warranty and return policy for specific terms and conditions.

Promotions and Discounts:

Clevo-Computer.com occasionally offers promotions and discounts, particularly during holiday seasons or special events. Subscribing to their newsletter or following their social media channels can keep customers informed about any ongoing promotions or upcoming discounts.

Reputation:

Clevo-Computer.com has gained a positive reputation in the industry, known for delivering high-quality laptops with excellent performance. Their commitment to customization and customer satisfaction has garnered praise among users. However, some customers have experienced delays during the delivery of their customized laptops.

Payment Options:

Clevo-Computer.com accepts multiple payment options, including major credit cards and PayPal. This versatility allows customers worldwide to conveniently complete their purchases.

Loyalty Programs:

While Clevo-Computer.com does not offer a specific loyalty program, they focus on maintaining customer loyalty through exceptional products and customer service, encouraging repeat purchases and positive word-of-mouth recommendations.

Customer Reviews:

Customer reviews for Clevo-Computer.com highlight the company's commitment to quality and customization. Many customers appreciate the high-performance laptops and personalized experience. However, as with any business, there are occasional negative reviews regarding delays or technical issues.

Community Involvement:

Clevo-Computer.com actively engages with its community through various forums and online communities dedicated to gaming and laptop enthusiasts. They participate in discussions, share product updates, and provide support, fostering a sense of community among their customers.

Shipping and Costs:

Clevo-Computer.com offers shipping services globally; however, the availability may vary for some regions. Shipping costs are typically calculated at the checkout based on the customer's location. While the shipping prices are reasonable, delivery times for customized laptops may be longer compared to ready-to-ship models.

Overall, Clevo-Computer.com delivers a comprehensive and personalized laptop purchasing experience, combining high-performance components, customization options, and competitive pricing. While there are minor limitations, such as limited international shipping options and initial website complexity, the dedication to customer satisfaction and product quality make Clevo-Computer.com a reliable choice for those seeking powerful and customizable laptops.