Clic-n-roll Reviews

Voted Average (3/5)

52 Votes

52 Reviews

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Pie-Chart Analysis

6% users rated Terrible
35% users rated Poor
19% users rated Average
25% users rated Very Good
15% users rated Excellent
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Introduction

Clic-n-roll.com is an online roller skate shop that caters to enthusiasts of all skill levels. With a wide range of products and a user-friendly website, this online store aims to provide customers with a convenient and reliable shopping experience.

Pros and Cons

  • Pros:
    • Extensive product selection
    • User-friendly website with easy navigation
    • Competitive pricing
    • Responsive customer service
    • High-quality products
  • Cons:
    • Limited information available on the website about certain products
    • Some users have reported occasional delays in shipping
    • Shipping fees can be expensive for international customers

    User Experience

    The user experience on clic-n-roll.com is highly positive. The website is well-organized, making it easy for customers to find the products they are looking for. The search function works well, allowing users to filter products based on specific criteria such as brand, type, size, and price range. Additionally, product pages contain detailed descriptions and clear images, providing customers with all the information they need to make an informed decision. The checkout process is streamlined and secure, ensuring a hassle-free transaction.

    Pricing and Value for Money

    Clic-n-roll.com offers competitive prices for their roller skates and accessories. While some premium brands may be more expensive, the store also offers more affordable options for those on a budget. Customers can expect to find value for their money with the high-quality products available on the website.

    Customer Service

    Customer service is one of this online store's strengths. The support team is responsive and knowledgeable, providing prompt assistance to customers with inquiries or issues. Communication channels include email and live chat, ensuring that customers can reach out for assistance in a way that suits them best.

    Product Quality and Selection

    Clic-n-roll.com offers a wide range of roller skates, parts, and accessories from reputable brands in the industry. The products are known for their durability and performance, meeting the needs of both recreational skaters and professionals alike. The store takes pride in offering only high-quality items, ensuring customer satisfaction.

    Website Usability

    The website is designed with user-friendliness in mind. The layout is intuitive, allowing customers to easily navigate through various categories and product pages. The search function works efficiently, and the filters help customers refine their search results. The overall design is pleasing to the eye and contributes to a positive browsing experience.

    Returns and Exchanges

    Clic-n-roll.com has a fair and transparent returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided the items are in their original condition and packaging. The store offers clear instructions on how to initiate returns or exchanges, making the process convenient for customers.

    Promotions and Discounts

    This online store regularly offers promotions and discounts on selected items, providing customers with opportunities to save money. Customers can find these promotions highlighted on the website's homepage or through their newsletter subscription. Incorporating these deals into their shopping experience allows customers to enjoy significant savings.

    Reputation

    Clic-n-roll.com has a solid reputation within the roller skate community. Customers have praised the store for its reliable service, quality products, and knowledgeable staff. The positive reviews and testimonials from satisfied customers further uphold the store's reputation, making it a trusted destination for roller skate enthusiasts.

    Payment Options

    Clic-n-roll.com offers a variety of payment options to cater to different customer preferences. Accepted payment methods include major credit cards, PayPal, and bank transfers. The checkout process is secure and encrypted, ensuring the safety of customers' personal and financial information.

    Loyalty Programs

    At present, Clic-n-roll.com does not offer a specific loyalty program. However, they occasionally provide exclusive discounts and special offers to their regular customers.

    Customer Reviews

    Customer reviews for clic-n-roll.com are overwhelmingly positive. Customers praise the products' quality, excellent customer service, and efficient delivery. The availability of customer reviews provides potential customers with valuable insights and reassurance about the store's reliability and credibility.

    Community Involvement

    Clic-n-roll.com actively engages with the roller skate community through sponsorships, collaborations, and participating in events. By supporting local skate communities and connecting with enthusiasts, the store demonstrates its involvement and commitment to the roller skate culture.

    Shipping and Costs

    Clic-n-roll.com offers worldwide shipping, with delivery services provided by reliable courier partners. The shipping costs vary depending on the destination and package weight. While domestic shipping fees are generally reasonable, international customers may find the shipping costs to be relatively high. However, the store strives to ensure fast and secure delivery of orders. In conclusion, clic-n-roll.com is a trustworthy online roller skate shop offering a wide selection of high-quality products. With a user-friendly website, competitive pricing, and excellent customer service, this store provides a positive shopping experience for roller skate enthusiasts of all levels. While some minor drawbacks exist, such as limited product information and occasional shipping delays, these are outweighed by the store's overall commitment to customer satisfaction. Whether you are a recreational skater or a professional, clic-n-roll.com is a reliable destination for all your roller skate needs.