Clickbasin Reviews

Voted Good (5/5)

5316 Votes

20 Reviews

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In the Bathroom & Kitchen category

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5% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
90% users rated Excellent
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A Ann
121 days ago

Life-Saver Service By Sharon At clickbasin.co.uk

Upon encountering a hiccup with my order, I found myself in a bit of a panic. However, the stellar service provided by Sharon at clickbasin.co.uk came to my rescue. Not only did she handle the situation with utmost efficiency, but she also ensured that my order was swiftly rectified, leaving me thoroughly impressed. The speedy delivery was an added bonus, and I cannot recommend their service highly enough. Thank you, Sharon, and clickbasin.co.uk, for turning what could have been a stressful experience into a seamless one.
J John Rees
121 days ago

An Unmatched Experience with Clickbasin.co.uk

From the moment I stumbled upon clickbasin.co.uk, I knew I was in for something special. The process of ordering a porcelain sink was seamless, and the delivery was not only prompt but also remarkably quick. As someone who values quality, I was delighted to find that the product not only lived up to its description but also arrived in pristine condition. What truly set Clickbasin apart, however, was the exceptional customer service. Every interaction with the team was nothing short of a pleasure, making the entire experience all the more enjoyable. It's rare to find a company that excels in every aspect of their service, from the product itself to the professionalism of their team. I can't recommend Clickbasin enough for anyone in search of a top-tier product at an unbeatable price. This company's commitment to excellence has truly won me over, and I'll definitely be returning for any future needs. Thank you, Clickbasin, for setting the bar high and exceeding all expectations.
C customer
123 days ago

I had been looking for an interesting…

Every so often, you stumble upon a gem of a find that leaves you pleasantly surprised. My search for a unique wall hung basin led me to clickbasin.co.uk, and I couldn't be happier with my discovery. The sheer range of options on their website was impressive, and I finally found the perfect basin that I hadn't seen anywhere else. Once I placed my order, the delivery process was surprisingly fast and efficient. When the product arrived, I was pleased to find that it was exactly as described - a true testament to the quality and accuracy of their product listings. Although I haven't had the chance to install it yet, the basin itself exudes excellent craftsmanship. The attention to detail and the overall build quality have left me thoroughly impressed. It's clear that clickbasin.co.uk takes pride in offering top-notch products. Without a doubt, I will be returning to clickbasin.co.uk for any future bathroom upgrades. The seamless experience, from browsing their website to the timely delivery, has truly won me over. If you're on the hunt for high-quality and unique bathroom fixtures, I highly recommend giving them a try. I'm confident you won't be disappointed.
J Jane Cave
126 days ago

Really happy with my purchase!

⭐⭐⭐⭐⭐ I recently purchased a basin from clickbasin.co.uk and I couldn't be happier with my experience. The sleek design is exactly what I was looking for to complement my cloakroom, and the quality exceeded my expectations. Despite not having it fitted just yet, I can already envision how stunning it will look. What really stood out to me was the exceptional customer service and fast delivery. The basin arrived promptly and was securely packaged, giving me peace of mind that my purchase would arrive in perfect condition. Overall, I am thoroughly impressed with clickbasin.co.uk and their products. I highly recommend them to anyone in search of high-quality bathroom fixtures and outstanding service. Thank you for helping me elevate the look of my home!
A Alan Crooks
128 days ago

Absolutely brilliant service

⭐️⭐️⭐️⭐️⭐️ I can't say enough about the exceptional service I received from clickbasin.co.uk. When a small issue cropped up with my order, I contacted their customer service team, and the response was nothing short of amazing. They resolved the problem promptly and efficiently, going above and beyond to ensure I was completely satisfied. Not only did they rectify the issue without any fuss, but they also expedited a replacement, which arrived at my doorstep the very next day. This level of dedication and commitment to customer satisfaction is truly commendable. I highly recommend clickbasin.co.uk to anyone in need of top-notch products backed by outstanding customer service. It's rare to come across such a genuinely customer-centric company, and I will definitely be returning for all my future basin needs. Thank you, clickbasin.co.uk, for your absolutely brilliant service!
P Pauline Herbert
129 days ago

Goods delivered really quickly

I recently had the pleasure of experiencing the exceptional service provided by clickbasin.co.uk. From the moment I placed my order, I was impressed by the seamless process and the promptness with which my goods were delivered. The efficiency of their delivery service truly exceeded my expectations, as my order arrived much sooner than I had anticipated. Moreover, the thorough packaging ensured that my items were in perfect condition upon arrival. This attention to detail demonstrated the company's commitment to delivering a superior customer experience. I am incredibly satisfied with my purchase from clickbasin.co.uk and would highly recommend them to anyone in search of quality products and outstanding service. Thank you for making my shopping experience so enjoyable and hassle-free. I look forward to shopping with you again in the future.
D Darren
135 days ago

Exceptional Service and Quality Deliveries from Clickbasin

As a seasoned professional in the bathroom business for 25 years, I hold high standards for the products and services I invest in. Clickbasin, however, has exceeded my expectations in every aspect. My initial encounters with the delivery process were met with some imperfections. The first attempt at receiving the basin was marred by a metal rub mark on the glaze. Although the basin and waste were promptly returned, I was disheartened by the inconvenience. The second attempt mirrored the first, leading to further disappointment. However, the team at Clickbasin demonstrated exceptional dedication to customer satisfaction. On the third attempt, I was delighted to receive a basin in pristine condition. Even though there was an oversight with the waste, the swift resolution and their acknowledgment of the misunderstanding were commendable. Despite the initial hiccups, I am thoroughly impressed by Clickbasin's commitment to rectifying the situation. Their responsiveness and genuine effort to ensure a successful delivery did not go unnoticed. I can confidently say that the quality of their products and the exceptional service I received have won me over as a loyal customer. Thank you, Clickbasin, for valuing my business and for setting a high standard in the industry. I highly recommend Clickbasin to anyone seeking top-notch products and excellent customer service.
K Kirsty Willett
136 days ago

Cracked vanity unit

I was initially disheartened when I received my basin and vanity unit from clickbasin.co.uk. The vanity unit was unfortunately scratched and cracked, and the basin was not the freestanding one I had ordered. Despite my initial disappointment, I have to commend the customer service team for their past excellent communication and service. Upon discovering the issues, I immediately reached out via phone and email, attaching photos of the damages. Although I had to leave a message when I called, and didn't receive an immediate response to my email, the team's previous stellar performance gave me hope that they would rectify the situation. With the plumber waiting to install the unit, I anxiously awaited their reply. The incident occurred on a Friday, and I'm hopeful that I'll hear back soon. I've had positive experiences with clickbasin.co.uk in the past, and I believe they will deliver a satisfactory resolution to this matter. I look forward to a prompt response so that the plumber can be rebooked and my bathroom project can move forward. Thank you, clickbasin.co.uk, for your attention to this issue.
S Susan Jones
138 days ago

I had a problem with one of my…

From the moment I encountered an issue with my purchase, Clickbasin.co.uk demonstrated unparalleled customer service and an unwavering commitment to customer satisfaction. I was amazed at how seamlessly they replaced the item without any hassle. I cannot commend them enough for their dedication to ensuring a smooth and positive experience for their customers. Without a doubt, I will wholeheartedly recommend Clickbasin.co.uk to my family and friends. Their exceptional service and genuine care for their customers have truly won me over.
A ALEX MACLEOD
140 days ago

SOLUTION TO ORDERING A TOO LARGE PRODUCT

When I first encountered the dilemma of ordering a product that was too large, I didn't know where to turn. That's when I stumbled upon clickbasin.co.uk, and I can confidently say that it was a game-changer. From the moment I reached out to them, they were incredibly prompt with their replies and provided me with viable solutions. The support I received was not only helpful but also reassuring, as they guided me through the entire process with utmost professionalism. What's more, the products I eventually purchased were of exceptional quality. When they arrived, I was relieved to find that there were no issues whatsoever. The entire experience with clickbasin.co.uk left me thoroughly impressed and satisfied. If you're looking for a company that not only delivers top-notch products but also provides unparalleled customer service, I wholeheartedly recommend clickbasin.co.uk. Their dedication to excellence is truly commendable, and I can't thank them enough for their outstanding support.
S Simon Ingham
142 days ago

Immediate replacement

I can't thank clickbasin.co.uk enough for their exceptional customer service. When my shelf arrived with a small amount of damage, they didn't hesitate to rectify the situation immediately. The team swiftly organized a replacement, which arrived at my doorstep within just a couple of days. Their prompt response and dedication to customer satisfaction truly set them apart. I was amazed by the efficiency and care they demonstrated throughout the process. Not only did they address the issue swiftly, but they also made sure that the replacement was delivered in perfect condition. This level of service has undoubtedly made me a loyal customer. It's rare to find a company that values its customers to this extent. I highly recommend clickbasin.co.uk to anyone in need of top-quality products and outstanding customer support. Thank you, clickbasin.co.uk, for going above and beyond to ensure my complete satisfaction.
K PAMELA POWELL
142 days ago

Efficient service

⭐⭐⭐⭐⭐ I can't say enough good things about my experience with clickbasin.co.uk. From start to finish, their service was nothing short of exceptional. When I placed my order, I received a prompt and friendly call verifying my address since there was a slight issue with autofill. This attention to detail immediately impressed me. The item arrived the very next day, perfectly packaged and exactly as described. The quality of the product exceeded my expectations, and the value for the price was unbeatable. What stood out the most was the efficient and fast delivery service. It's evident that this company prioritizes customer satisfaction. Thank you, clickbasin.co.uk, for not only providing a top-notch product but also for your dedication to outstanding service. I will definitely be returning for future purchases and recommending your business to family and friends. Keep up the fantastic work!
J Jacqui
149 days ago

Unparalleled Efficiency and Outstanding Service

I cannot commend clickbasin.co.uk enough for their unparalleled efficiency and outstanding service. In an age where exceptional customer care is rare, this company truly stands out. From the seamless browsing experience on their website to the prompt delivery and top-notch product quality, every interaction with them has been a delight. I am genuinely impressed and grateful for their commitment to excellence. Thank you, clickbasin.co.uk, for setting the bar high!
S Satisfied customer
154 days ago

Click Basin have been excellent.

I cannot speak highly enough of Click Basin. When the first sink we ordered didn't quite meet our needs, the returns process was hassle-free and we were promptly refunded. The replacement sink we chose was delivered swiftly and was of excellent quality. However, the real testament to their exceptional service came when the tap we ordered developed a fault after fitting. After contacting their customer service, a new tap was sent out immediately and we received it the very next day. It fitted seamlessly and works perfectly. It's rare to find such dedication to customer satisfaction these days, and I am truly grateful for Click Basin's commitment to excellence. Thank you for your outstanding products and impeccable service.
T Teresa C
157 days ago

Fantastic!

I had the pleasure of stumbling upon clickbasin.co.uk while searching for a new sink and tap for my home. From the moment I landed on their website, I was impressed by how easy it was to navigate and find exactly what I needed. The abundance of detailed information provided gave me the confidence to make an informed decision. After placing my order, I was astonished by how quickly it arrived. The packaging was secure, and upon opening it, I was immediately struck by the exceptional quality of the sink and tap. It was evident that both items were meticulously crafted and built to last. Installing them was a breeze, and now, every time I step into my kitchen, I can't help but feel a sense of joy and satisfaction. The transformation is truly remarkable, and I am beyond delighted with my purchase. Thank you, clickbasin.co.uk, for providing such an outstanding product and seamless shopping experience. I highly recommend clickbasin.co.uk to anyone in search of top-notch bathroom fixtures and impeccable customer service.

Introduction

Clickbasin.co.uk is a leading online retailer specializing in high-quality bathroom basins and accessories. With a wide range of premium products, competitive pricing, and excellent customer service, Clickbasin has established a strong reputation in the industry. In this editorial review, we will delve into various aspects of the company, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. Extensive selection of bathroom basins and accessories to suit various styles and budgets.
  2. Competitive pricing compared to other retailers.
  3. Secure and user-friendly website for easy browsing and purchasing.
  4. Responsive and knowledgeable customer service team.
  5. Products made from high-quality materials for durability.
  • Cons:
    1. Shipping costs may be an additional expense for customers.
    2. Limited international shipping options.

    User Experience

    Clickbasin.co.uk offers a seamless user experience through its intuitive website design and user-friendly interface. The well-categorized navigation menus make it effortless for customers to browse through the extensive product range. The search functionality enables users to find specific items quickly. Detailed product descriptions, images, and dimensions provide customers with comprehensive information to make informed purchasing decisions. The website is optimized for both desktop and mobile devices, ensuring a consistent and convenient experience across all platforms.

    Pricing and Value for Money

    Clickbasin provides competitive pricing for its range of bathroom basins and accessories. The company offers various products at different price points, accommodating different budgetary requirements. While some high-end products may be more expensive, customers can also find affordable options without compromising on quality. Clickbasin's commitment to offering value for money is evident through their high-quality products that are built to last. Additionally, the company periodically runs attractive promotions and discounts, adding further value to the customer's purchase.

    Customer Service

    Clickbasin.co.uk takes pride in its exceptional customer service. The knowledgeable and friendly customer support team is readily available to assist customers with queries, concerns, and product recommendations. Whether it's through phone, email, or live chat, Clickbasin ensures prompt and reliable support. The company values customer satisfaction and strives to address any issues promptly and efficiently. With a high level of responsiveness and professionalism, Clickbasin aims to create a positive and hassle-free shopping experience for its customers.

    Product Quality and Selection

    Clickbasin is committed to offering products of superior quality. Their bathroom basins and accessories are crafted using durable materials, ensuring longevity and resistance to wear and tear. The company partners with trusted manufacturers renowned for their craftsmanship and attention to detail. Clickbasin's vast selection includes a wide range of basin styles, sizes, shapes, and finishes, catering to diverse customer preferences. From contemporary designs to timeless classics, customers can easily find the perfect basin to complement their bathroom décor.

    Website Usability

    Clickbasin.co.uk provides a user-friendly and intuitive website for a seamless shopping experience. The website features a clean and modern design, which enhances navigation and readability. The well-organized categories and filters enable customers to browse and refine their search effortlessly. The product pages offer detailed descriptions, high-quality images, and specifications, enabling customers to make informed choices. The streamlined checkout process ensures a smooth transition from browsing to purchasing, further enhancing the overall usability of the website.

    Returns and Exchanges

    Clickbasin offers a hassle-free returns and exchanges policy, aiming to provide customer satisfaction. If a customer is not completely satisfied with their purchase, they can return the item within a specified period, subject to certain terms and conditions. The company strives to promptly resolve any issues and offers assistance throughout the return process. With their customer-centric approach, Clickbasin ensures that customers feel confident and supported in their buying decisions.

    Promotions and Discounts

    Clickbasin frequently runs promotions and discounts to provide added value to its customers. These attractive offers can include site-wide discounts, seasonal sales, bundle deals, or free shipping promotions. By keeping an eye on the website or subscribing to their newsletter, customers can stay informed about the latest discounts and special offers. Such promotions not only save customers money but also encourage them to explore and invest in Clickbasin's premium products.

    Reputation

    Clickbasin.co.uk has built a solid reputation for its dedication to providing high-quality products and exceptional customer service. The company's commitment to customer satisfaction is reflected in numerous positive reviews and testimonials. Customers appreciate Clickbasin's prompt response, reliable shipping, and reliable products that surpass their expectations. With a strong online presence and a loyal customer base, Clickbasin continues to be recognized as a trustworthy and reputable retailer in the bathroom industry.

    Payment Options

    Clickbasin offers a range of convenient payment options to cater to customers' preferences. These options include major credit cards, debit cards, PayPal, and other secure online payment gateways. The website ensures the security of customers' financial information through encryption and data protection measures. The availability of multiple payment methods enhances customer convenience and flexibility, allowing them to choose their preferred payment option while completing their purchase.

    Loyalty Programs

    As of the time of writing this review, Clickbasin does not have a specific loyalty program. However, the company's commitment to customer satisfaction is evident in its regular promotions and discounts, which can benefit both new and returning customers. While a dedicated loyalty program could be an additional advantage, Clickbasin compensates for this by consistently offering attractive deals and incentives to its customer base.

    Customer Reviews

    Customer reviews play a crucial role in establishing trust and credibility for online retailers like Clickbasin. The company encourages customers to leave feedback and reviews for their purchases. These reviews serve as valuable insights for potential buyers and contribute to the company's overall reputation. Positive customer reviews often highlight Clickbasin's product quality, customer service, and seamless shopping experience, further solidifying the trustworthiness and reliability of the brand.

    Community Involvement

    While Clickbasin does not actively promote community involvement, the company shows commitment to its customers by actively engaging with them through various channels. This includes providing timely responses to customer inquiries, addressing concerns, and regularly updating their online platforms with informative content and offers. Clickbasin's focus on building a strong customer community fosters loyalty and strengthens the bond between the brand and its customers.

    Shipping

    Clickbasin offers reliable and efficient shipping to customers within the United Kingdom. The company collaborates with reputable shipping partners to ensure timely delivery of their products. While shipping costs may vary depending on the destination and the weight of the items, Clickbasin endeavors to keep the charges reasonable. However, international customers may face limitations, as Clickbasin's shipping options are primarily focused on the UK market.

    Costs

    Clickbasin strives to offer competitive and transparent pricing. The costs primarily depend on the chosen product and any additional services or accessories. While the company aims to keep its prices affordable, customers should consider additional expenses such as shipping fees, which may vary based on the location and the size of the order. Overall, Clickbasin provides customers with a clear breakdown of costs, ensuring transparency during the purchasing process.

    In conclusion, Clickbasin.co.uk is an esteemed online retailer that excels in providing premium bathroom basins and accessories. With their extensive product range, competitive pricing, excellent customer service, and commitment to quality, Clickbasin has gained a strong foothold in the industry. Customers can confidently choose Clickbasin for their bathroom renovation needs, knowing they will receive reliable products and a satisfactory shopping experience.