Clickinks User Reviews

Introduction:

Clickinks.com is an online store that provides ink and toner products for printers. The company has been in operation since 2003 and has expanded its customer base across the United States and internationally. Clickinks.com claims to offer high-quality ink cartridges and toners from top brand manufacturers at affordable prices.

Pros and Cons:

Pros:

• Wide selection of products offered from top brand manufacturers
• Competitive pricing compared to traditional retail stores
• Extensive inventory of ink and toner products
• Easy-to-use website
• Free shipping on orders over $40

Cons:

• No physical store locations to purchase products in-person
• Some products are not always in stock
• Customer service can be slow to respond to inquiries or issues
• Products may not consistently meet quality expectations

User Experience:

The online shopping experience on Clickinks.com is user-friendly with visually appealing graphics and a clean layout. The search function is efficient and accurate for finding specific products, and the filtering system allows for easy navigation based on specific printer brands and models. Customers can create an account for a more personalized shopping experience, including the option to track previous orders and save items to a wish list.

Pricing and Value for Money:

Clickinks.com offers competitive pricing on its products compared to traditional retail stores. They provide customers with a price match guarantee, ensuring they will beat any competitor's price by 10%. The company also offers a rewards program where customers can earn points on purchases that can be used towards future orders.

Alternatives:

Popular alternatives to Clickinks.com include 123inkjets, Inkcartridges.com, and InkjetSuperstore.com. These companies offer similar products but may have different pricing structures and promotions.

Customer Service:

Clickinks.com customer service can be contacted via email or phone. However, some customers have reported slow response times and difficulties with resolving issues. The company does have a 30-day return policy for defective products, but the process can be cumbersome and may require customers to pay for return shipping.

Product Quality and Selection:

Clickinks.com offers a wide selection of ink and toner products from top brand manufacturers such as Brother, Canon, Epson, and HP. However, some customers have reported inconsistent product quality, including cartridges not working correctly or running out of ink prematurely.

Website Usability:

The website is relatively easy to navigate, with clear product categories and filters for finding specific products. The site's design is visually appealing, but some customers may find the pop-up promotions and notifications disruptive to the shopping experience.

Returns and Exchanges:

Clickinks.com offers a 30-day return policy for defective products. However, customers may be required to pay for return shipping costs and may experience delays in refund processing.

Promotions and Discounts:

Clickinks.com offers a variety of promotions and discounts on its products, including free shipping on orders over $40, percentage discounts on specific products, and a rewards program for earning points on purchases.

Reputation:

Clickinks.com has an average rating of 3.9/5 on Trustpilot, with a mix of positive and negative customer reviews. Some customers have reported experiencing issues with product quality and customer service, but others have praised the company for its competitive pricing and extensive product selection.

Payment Options:

Clickinks.com accepts major credit cards such as Visa, Mastercard, American Express, and Discover. The company also offers PayPal as a payment option.

Loyalty Programs:

Clickinks.com offers a rewards program where customers can earn points on purchases that can be used towards future orders. Customers can earn 2-3% of their purchase value in points and may redeem them for discounts on future orders.

Customer Reviews:

Customer reviews of Clickinks.com are mixed, with some customers praising the company's competitive pricing and extensive selection of products, while others have reported issues with product quality and customer service.

Community Involvement:

There is no information on the Clickinks.com website regarding the company's involvement in local or national community-related programs or initiatives.

Shipping and Costs:

Clickinks.com offers free shipping on all orders over $40 within the United States. Otherwise, standard shipping rates apply, and delivery times vary depending on the customer's location and shipping method selected. International shipping rates and delivery times may also vary.