Clickon Reviews

Clickon Reviews

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44 Reviews

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TrustScore 2 out of 5

In the Big Sales category

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16% users rated Terrible
36% users rated Poor
9% users rated Average
30% users rated Very Good
9% users rated Excellent
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Introduction:

clickon.com.br is a popular e-commerce platform in Brazil that offers a wide range of products and services to its customers. Launched in 2010, ClickOn has become a go-to destination for online shoppers, providing an extensive selection of deals, discounts, and promotions. With a user-friendly interface and a commitment to customer satisfaction, ClickOn aims to provide a seamless online shopping experience to its users.

Pros:

- Vast Product Selection: ClickOn offers a diverse range of products and services, spanning various categories, including travel, electronics, fashion, health, beauty, and more. Customers can find almost everything they need on a single platform, eliminating the need to visit multiple websites. - Competitive Pricing: One of the significant advantages of ClickOn is its competitive pricing. The platform strives to offer attractive discounts and deals, ensuring customers get the best value for their money. - User-Friendly Interface: ClickOn has a clean and intuitive interface, making it easy for users to navigate the website and find desired products or services. The search functionality is efficient, allowing customers to quickly locate what they are looking for. - Secure Payment Options: The platform offers secure payment options, including credit/debit cards, electronic wallets, and online banking, providing customers with peace of mind when making their purchases.

Cons:

- Limited International Shipping: While ClickOn caters to customers within Brazil, its international shipping options are limited. This can be a drawback for customers residing outside the country who wish to avail themselves of the platform's offerings. - Return and Exchange Policy: ClickOn's return and exchange policy may not be as flexible as some customers would expect. It is essential for users to carefully review the policy before making a purchase, as certain products may be subject to specific conditions. - Limited Loyalty Programs: ClickOn could benefit from offering more comprehensive loyalty programs to its loyal customers, providing them with additional incentives and rewards.

User Experience:

ClickOn strives to provide a seamless and enjoyable user experience. The website's design is aesthetically pleasing, and its layout promotes easy navigation. The search functionality is robust, allowing customers to quickly find desired products or services. Moreover, the user reviews and ratings on the platform enable shoppers to make informed decisions. Overall, ClickOn prioritizes user experience, resulting in a positive shopping journey for its customers.

Pricing and Value for Money:

ClickOn is well-regarded for its competitive pricing and value for money. The platform consistently offers attractive discounts, deals, and promotions, making it an affordable option for online shoppers. By leveraging partnerships with various brands and service providers, ClickOn ensures that customers get the best value for their money. With regular updates to its offerings, customers can expect to find exciting and cost-effective deals on the platform.

Customer Service:

ClickOn places great emphasis on providing excellent customer service. The platform offers various channels for customers to connect with their support team, including email, phone, and live chat. The customer service representatives are responsive and knowledgeable, assisting users with their queries and concerns promptly. Furthermore, ClickOn continually works towards resolving customer issues efficiently, ensuring a high level of customer satisfaction.

Product Quality and Selection:

ClickOn offers a wide selection of products and services, partnering with reputable brands and service providers. The platform ensures that the products available are of high quality, meeting customer expectations. By maintaining strong relationships with vendors, ClickOn can source reliable products, contributing to its reputation as a trustworthy e-commerce platform.

Website Usability:

ClickOn's website features a user-friendly design and interface. The homepage presents featured deals and promotions, ensuring customers have easy access to the latest discounts. The navigation menu is well-organized, allowing users to explore various product categories effortlessly. With an efficient search function and informative product pages, ClickOn makes it convenient for customers to browse, compare, and make informed decisions.

Returns and Exchanges:

ClickOn has a returns and exchanges policy in place, allowing customers to initiate returns or exchanges within a specified period. However, customers should carefully review the policy, as certain products may be subject to specific conditions. ClickOn prioritizes customer satisfaction and strives to resolve any issues related to returns or exchanges promptly.

Promotions and Discounts:

ClickOn excels in providing regular promotions and discounts to its customers. The platform frequently updates its offerings, ensuring a wide array of attractive deals across different categories. Customers can find exclusive vouchers, limited-time discounts, and package deals, enhancing their overall shopping experience. By catering to various customer preferences, ClickOn maintains a loyal customer base.

Reputation:

ClickOn has garnered a strong reputation in the Brazilian e-commerce market. With its commitment to customer satisfaction, high-quality products, and competitive pricing, the platform continues to earn the trust of its users. Through partnerships with reputable brands and service providers, ClickOn reinforces its reputation as a reliable and trustworthy online shopping destination.

Payment Options:

ClickOn provides customers with a range of secure payment options. Users can conveniently make purchases using credit/debit cards, electronic wallets, and online banking. By partnering with reliable payment gateways, ClickOn ensures that transactions are secure, protecting customer data and privacy.

Loyalty Programs:

While ClickOn offers some loyalty programs, there is room for improvement in this area. Expanding and enhancing loyalty programs would be beneficial for fostering customer loyalty. By rewarding repeat customers with exclusive discounts, incentives, and personalized offers, ClickOn can further enhance its customer retention strategies.

Customer Reviews:

Customer reviews play a crucial role in assisting other shoppers in making informed decisions. ClickOn encourages customers to leave reviews and ratings for the products and services they have purchased. These reviews provide valuable insights into the quality, performance, and overall satisfaction of the offerings, further bolstering the trustworthiness and transparency of ClickOn as an e-commerce platform.

Community Involvement:

ClickOn actively participates in community involvement initiatives and corporate social responsibility programs. The platform collaborates with charitable organizations and supports local communities through various initiatives. By giving back to society, ClickOn demonstrates its commitment to making a positive impact beyond the realm of e-commerce.

Shipping and Costs:

ClickOn provides reliable and timely shipping services across Brazil. The platform collaborates with trusted logistics partners to ensure efficient delivery. While shipping costs may vary depending on the location and size of the order, ClickOn strives to provide competitive rates. Customers can expect transparent shipping costs, which are displayed during the checkout process, facilitating informed purchase decisions.