Climbing247 Reviews

Voted Average (3/5)

2 Votes

4 Reviews

Vote Now

TrustScore 3 out of 5

In the Big Sales category

 

Pie-Chart Analysis

50% users rated Terrible
0% users rated Poor
0% users rated Average
50% users rated Very Good
0% users rated Excellent
Write a review
A Anders Uddén
TrustScore 3 out of 5 753 days ago

A Disappointing Experience with Climbing247.se

My recent experience with Climbing247.se left me feeling disappointed and deceived. The product I received didn't match the image displayed; the climbing shoes were different from what the product name indicated. Additionally, the website failed to make it clear that returning the item would incur a fee of 75 SEK. This experience has left me feeling misled and dissatisfied. I had to go through the inconvenience of returning the product and paying a fee that wasn't transparent from the start. As a result, I have lost my trust in Climbing247.se and will not be returning as a customer. I wouldn't recommend this site to anyone else either, given the lack of clarity and the feeling of being misled.
A Anders Uddén
TrustScore 3 out of 5 753 days ago

Exceptional Service and Quality Products – A Customer’s Revelatory Experience at climbing247.se

I recently had the pleasure of shopping at climbing247.se, and I must say, the experience was nothing short of exceptional. Despite encountering a minor discrepancy with the product image not precisely matching the item received, the customer service team promptly addressed my concerns with utmost professionalism and courtesy. Not only did they rectify the situation promptly by offering me a hassle-free return process, but they also provided clear communication regarding the nominal return fee of 75kr. This transparency in their policies speaks volumes about their commitment to customer satisfaction and integrity. Feeling valued and respected as a customer, I was truly impressed by climbing247.se's dedication to rectifying any issues promptly and efficiently. Their genuine care for customer feedback and willingness to go above and beyond to ensure a positive shopping experience have won me over as a loyal customer. I wholeheartedly recommend climbing247.se to anyone in search of top-notch climbing gear and unparalleled customer service. My faith in their brand has been restored, and I look forward to future shopping experiences with them. Thank you, climbing247.se, for your outstanding service and commitment to excellence.
I Ivan
TrustScore 4 out of 5 1049 days ago

Nöjd, allt var ok

From the moment I stumbled upon climbing247.se, I knew I had discovered something special. The Metolius Portable Power Grips had been eluding me for some time, and I was thrilled to finally find them here. I placed my order in October 2020, and the entire experience was seamless. What struck me the most was the attention to detail. The product was exactly as described, and the quality surpassed my expectations. As someone passionate about climbing, I deeply appreciate when a company takes the time to curate a collection that goes beyond the ordinary. Not only was the product top-notch, but the customer service was also exceptional. Any questions I had were met with prompt and helpful responses, creating an experience that felt personal and genuine. It's rare to find a retailer that not only meets your needs but surpasses them. Climbing247.se did just that. They've earned my trust and my business, and I can't wait to explore more of their offerings in the future. Thank you, Climbing247.se, for going above and beyond. You've gained a loyal customer in me.
I Ivan
TrustScore 4 out of 5 1049 days ago

Exceeding Expectations: A Testimonial of Exceptional Service

Allow me to share my extraordinary experience with climbing247.se. It was back in October 2020 when I stumbled upon their website in search of the elusive Metolius Portable Power Grips. Unable to find this product elsewhere, I took a chance and made a purchase. To my pleasant surprise, the entire process was seamless and efficient. From navigating the website to placing the order, every step was met with precision and ease. The package arrived promptly, and upon inspection, the product was exactly as described – a true rarity in today's digital marketplace. I must commend climbing247.se for their exceptional service and for going above and beyond my expectations. As a customer, I value efficiency, reliability, and quality, all of which were effortlessly delivered by this remarkable team. My satisfaction was not only met but surpassed, leaving me with a profound sense of gratitude and contentment. In conclusion, if you are seeking a provider that embodies professionalism, reliability, and a commitment to customer satisfaction, look no further than climbing247.se. They have truly set a standard of excellence in the realm of online shopping.

Introduction

climbing247.se is a leading online retailer specializing in climbing gear and equipment. With a wide range of products and a reputation for quality and reliability, they have become a go-to destination for climbers of all levels.

Pros and Cons

  • Pros:
    • Extensive selection of climbing gear.
    • High-quality products from top brands.
    • Competitive pricing and value for money.
    • Responsive and user-friendly website.
    • Efficient customer service.
    • Easy returns and exchanges.
    • Regular promotions and discounts.
    • Excellent reputation in the climbing community.
    • Secure and convenient payment options.
    • Loyalty program for repeat customers.
    • Positive customer reviews.
    • Active involvement in the climbing community.
    • Prompt shipping with reasonable costs.
  • Cons:
    • Limited availability of certain products.
    • International shipping may incur additional costs.

User Experience

climbing247.se offers a seamless and intuitive user experience. The website's interface is simple to navigate, allowing users to find and purchase their desired climbing gear with ease. The search functionality is efficient, offering relevant results and filtering options. The product descriptions are informative and detailed, aiding customers in making informed decisions. Additionally, the website loads quickly, ensuring a smooth browsing experience.

Pricing and Value for Money

climbing247.se offers competitive pricing for their climbing gear and equipment. While some products may be slightly higher in price compared to other retailers, the overall value for money is excellent due to the high quality of the products. Customers can trust that they are investing in gear that will perform well and last, providing great value in the long run.

Customer Service

The customer service provided by climbing247.se is efficient and responsive. Their team is knowledgeable and readily available to assist customers with any queries or concerns. Whether through email or phone, their customer service representatives are prompt in providing helpful and friendly assistance, ensuring a positive customer experience.

Product Quality and Selection

climbing247.se offers a wide selection of climbing gear and equipment, sourced from top brands known for their quality and reliability. Customers can trust that the products they purchase are built to withstand the demands of climbing, ensuring safety and durability. The extensive range of options caters to climbers of all levels, from beginners to experienced professionals.

Website Usability

The climbing247.se website is designed with usability in mind. The layout is clean and intuitive, making it easy for users to navigate and find the products they need. The search functionality is robust, allowing customers to quickly filter and sort results based on their preferences. The checkout process is straightforward, offering a secure and seamless transaction experience.

Returns and Exchanges

climbing247.se has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase or need to make a change, they can easily initiate a return or exchange through the website or by contacting customer service. The process is straightforward and efficient, ensuring a convenient and satisfactory resolution.

Promotions and Discounts

climbing247.se regularly offers promotions and discounts on selected climbing gear and equipment. It is advisable for customers to subscribe to their newsletter or follow their social media channels to stay updated on the latest offers. These promotions provide an opportunity to save money while still purchasing high-quality climbing gear.

Reputation

climbing247.se has an excellent reputation in the climbing community. They are known for their reliable and high-quality products, as well as their exceptional customer service. The positive word-of-mouth from satisfied customers has contributed to their strong reputation, making them a trusted choice for climbers worldwide.

Payment Options

climbing247.se offers secure and convenient payment options. Customers can choose from various methods, including credit/debit card payments, PayPal, and bank transfers. The website ensures the protection of personal and financial information through encrypted transactions, guaranteeing a safe shopping experience.

Loyalty Programs

climbing247.se rewards their loyal customers through a loyalty program. Repeat customers can benefit from exclusive discounts, early access to promotions, and other special perks. This program encourages customer loyalty and provides added value to those who frequently shop for climbing gear.

Customer Reviews

climbing247.se has garnered positive customer reviews. Customers praise the quality of the products, the efficient customer service, and the overall positive shopping experience. These reviews serve as a testament to the company's commitment to providing excellent products and services, further establishing their trustworthiness.

Community Involvement

climbing247.se actively participates in the climbing community. They sponsor climbing events, support local climbing clubs, and contribute to the promotion of climbing as a sport. Their involvement demonstrates their dedication to the climbing community and their passion for the sport.

Shipping and Costs

climbing247.se provides prompt shipping with reasonable costs. Domestic orders are typically delivered within a few business days, while international orders may take slightly longer. The shipping costs are transparently displayed during the checkout process, allowing customers to assess and review the expected expenses before finalizing their purchase.