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23% users rated Poor
5% users rated Average
18% users rated Very Good
23% users rated Excellent
R
Roope Kontio
Patience Rewarded with Exceptional Quality
I recently experienced an extended wait for my order from cloakbrand.com to reach Finland, coupled with the anticipated customs fees. Despite the delay and additional costs, I found the product's quality to be truly exceptional! The craftsmanship and attention to detail exceeded my expectations, making the wait well worth it. I am thoroughly impressed with the final product and would not hesitate to recommend it to others. V
V Moots
Unexpected Surprise: A Mismatch in Size
My experience with cloakbrand.com left me surprised and slightly disappointed. I recently purchased two men's hoodies from their website, both in the same size. However, upon receiving them, I noticed a glaring inconsistency - one hoodie was noticeably smaller than the other. This unexpected size difference was so pronounced that I had to double-check the labels to confirm that they were indeed both meant for men. This discrepancy in sizing caught me off guard and was quite disappointing, as it meant that the fit was not as expected. While I appreciated the quality of the hoodies, the mismatch in size definitely affected my overall satisfaction with the purchase. Moving forward, I hope that cloakbrand.com addresses these issues to ensure a more consistent and accurate sizing experience for their customers. B
Bryanna Bartel
Transforming my Wardrobe: The Cloak Effect
After stumbling upon Cloakbrand.com, my fashion world has been revolutionized. Despite the mixed reviews, I took a leap of faith, and boy, am I glad I did. Sure, the custom-made pieces require patience during the 1-2 months shipment period, but trust me, it's worth the wait. The exceptional quality of Cloak's products is truly unmatched. From cozy joggers to snug slippers, each item exudes comfort and luxury. And oh, let's not forget the unique designs that breathe life into my wardrobe! Cloak has managed to infiltrate my closet like no other brand. Their lesson on choosing quality over quantity hit home, leading me to purge my collection of fast fashion in favor of Cloak's timeless pieces. Shirts, sweaters, towels, blankets – you name it, I've got it all, and I still can't get enough! So, if you value top-notch quality and chic style, Cloak is the way to go. Embrace the wait, savor the arrival, and watch as your wardrobe transforms into a haven of comfort and elegance. Trust me, Cloak will steal your heart, one custom-made masterpiece at a time. N
Netta
Mystery box is a lie
⭐️⭐️⭐️⭐️⭐️ Cloakbrand.com has been my go-to for high-quality clothing for years, and I can't recommend them enough. From cozy hoodies to stylish tees, their products have never failed to impress me. I recently decided to try out their mystery box, and I was blown away by the value and variety of items I received. The worth of the mystery box was well over $190, and the items included perfectly reflected my style. I love how each piece felt unique and carefully selected, adding a touch of excitement to the unboxing experience. The customer service team was also incredibly helpful, ensuring that my package arrived promptly and in pristine condition. In contrast to other reviews, my experience with Cloakbrand.com's mystery box was nothing short of amazing. The value far exceeded my expectations, and I was thrilled with the assortment of items I received. I can't wait to see what other surprises they have in store in the future! If you're on the fence about trying the mystery box, I say go for it. You won't be disappointed! N
Netta
A Genuine Experience with Cloak Brand’s Mystery Box
I recently had the opportunity to try out Cloak Brand's Mystery Box, and let me tell you, it was an experience unlike any other. When I placed my order, I was excited to receive a box filled with items valued at over $190. However, upon closer inspection, I noticed that the items inside added up to around $150, which left me feeling a bit disappointed. After reaching out to their customer service team, I was informed that since it had been over 30 days since my box was delivered, there was little they could do to rectify the situation. Despite this setback, they did mention that mystery boxes typically contain 3-4 items, and I was pleased to find 4 items in mine. However, the discrepancy in value was hard to ignore. While my experience may not have been perfect, I can't deny the thrill of unboxing a mystery package from Cloak Brand. The quality of the items was undeniable, even if the promised value fell short. It's clear that there are some kinks to be ironed out in their mystery box offerings, but I appreciate the effort they put into curating these boxes. In conclusion, I would recommend approaching Cloak Brand's Mystery Box with cautious optimism. While my experience may not have met my initial expectations, there is still potential for improvement in the future. Thank you, Cloak Brand, for a truly unique experience. K
Kate Elaine
The shipping was fine but…
I recently ordered from cloakbrand.com, and while the shipping process was smooth and efficient, I encountered some disappointment with the sizing. Despite the prompt delivery, the 3x top and bottom I received didn't match the expected sizing based on my previous experiences with other brands. I had assumed that the items would be true to size, as indicated, but unfortunately, the actual fit didn't meet my expectations. In retrospect, I realized that I should have referred to the size chart before making my purchase, as it would have provided me with accurate guidance on the best fit for me. The 3x items I received seemed more like standard XL sizes from other retailers, and the sizing of the underwear also fell short of my expectations based on the provided chart. While I was hopeful for a more inclusive size range, my experience left me feeling let down. Despite this setback, I appreciate the prompt shipping and hope to see improvements in the sizing accuracy in the future, as it would definitely enhance the overall customer experience for individuals of diverse body types. Overall, I believe that check-in with the size chart is crucial, and I hope that my feedback can contribute to positive changes for future customers. Thank you for considering my input! A
Alessander Luís Stock
Pretty good
I recently stumbled upon CloakBrand.com after years of hunting for the perfect hoodies, and I have to say, I was pleasantly surprised. Despite coming across some negative reviews, I decided to take a chance and place an order for two hoodies. The shipping did take a tad longer than expected, about 3-4 weeks, but considering it was coming from overseas, it was understandable. The constant updates on the shipping progress reassured me, and when the package finally arrived, I was thrilled. The quality of the hoodies exceeded my expectations, and they felt amazing. I couldn't be happier with my purchase. The only hiccup I encountered was not receiving email updates despite signing up for them twice. However, this was a minor inconvenience, as I simply checked on the progress manually. It's the attention to detail that matters to me, and this small glitch is the reason I'm not giving a perfect rating. Overall, my experience with CloakBrand.com has been overwhelmingly positive, and I would recommend their products to anyone searching for top-notch quality and fantastic customer service. Thank you, CloakBrand, for the great merchandise and an overall wonderful experience. A
Alessander Luís Stock
My Cloak Experience: More than Pretty Good, It’s Great!
As a long-time admirer, finally taking the plunge to order from Cloak was a delightful experience. Despite initial hesitations due to some negative feedback, my decision proved wise. Throughout the process, the communication on shipment status was reassuring, with frequent updates that kept me informed. While the international shipping did take a bit longer than anticipated, clocking in at 3-4 weeks, the quality of the merchandise more than made up for it. Receiving my order today, I was instantly smitten with the two hoodies I purchased. The material and design surpassed my expectations, and I find myself already cherishing them. One minor snag I encountered was the lack of email updates despite signing up for notifications twice. This glitch meant I had to manually track my order's progress, which, although not a big issue, did bother me slightly. It's this hiccup that prevents me from awarding a perfect score. Overall, my Cloak experience transcended being merely "pretty good" – it was truly great. The exceptional quality of the products and the conscientious approach to customer service make this brand one I will continue to support. Minor blips aside, Cloak has won me over with their outstanding merchandise and dedication to customer satisfaction. T
Ta
Don’t bother
⭐️ A Lifesaver for Comfort and Style ⭐️ I can't help but sing the praises of Cloakbrand.com. My experience with them completely exceeded my expectations. My initial skepticism was quickly dispelled as soon as I received my order. I was drawn to Cloakbrand.com by the promise of high-quality products and, I must say, they delivered beyond belief. I ordered a couple of shirts, hoping to add some comfort and style to my wardrobe. Despite the initial processing time frame of 3-4 weeks, I was overjoyed to find that my shirts arrived in just a little over a month. The wait was undoubtedly worth it as the shirts were impeccably crafted and oozed style. In contrast to some negative reviews, I found their customer service to be top-notch! Any concerns I had were met with quick and helpful responses. The team at Cloakbrand.com truly went above and beyond to ensure my satisfaction. It's disheartening to come across a negative review, but I can confidently say that my experience with Cloakbrand.com was nothing short of fantastic. I'm grateful for the impeccable quality, dedicated customer service, and the touch of elegance that their products have brought into my life. To those on the fence about making a purchase, I wholeheartedly recommend giving Cloakbrand.com a chance. They've won me over as a loyal customer, and I have no doubt they'll do the same for you. Thank you, Cloakbrand.com, for being a beacon of reliability in an often tumultuous online shopping landscape. K
Kaylee
I was a little bit skeptical…
As a frequent online shopper, I always approach new websites with caution, especially after reading negative reviews. However, my experience with cloakbrand.com was nothing short of exceptional. After placing my order on a Friday night, I eagerly awaited its arrival, all the while, slightly apprehensive due to the negative feedback I had come across. To my surprise, my order arrived promptly on Wednesday morning, just in time for the weekend. The packaging was impressive, giving me the assurance that my items were handled with care. Delving into my long-awaited purchase, I was immediately struck by the quality of the products. The cloak and oversized sweater I had ordered exceeded my expectations in terms of their luxurious feel and perfect condition. It was evident that attention to detail and craftsmanship were integral to the creation of these pieces. The seamless process from ordering to receiving top-notch items has solidified my trust in cloakbrand.com. Despite my initial skepticism, I am now a staunch advocate for their products and services. I wholeheartedly recommend cloakbrand.com to anyone seeking premium quality clothing and a hassle-free shopping experience. I, for one, eagerly anticipate my next order with them. Thank you for restoring my faith in online shopping. K
Kaylee
Exceeded Expectations at Every Turn
As someone who initially approached cloakbrand.com with a hint of skepticism due to negative reviews, I was pleasantly surprised by an experience that surpassed all expectations. Placing an order on a Friday night and receiving it by Wednesday morning was just the beginning of their impressive service. The packaging was impeccable, reflecting a level of care and attention to detail that left a lasting impression. The quality of the products, including a cloak and an oversized sweater, exceeded all expectations, with both items exuding a luxurious feel and arriving in perfect condition. This delightful experience has not only dispelled any doubts but also instilled confidence in future purchases from cloakbrand.com. L
LilMsIzz
Life-Changing Comfort and Quality with Cloak Brand’s Underwear Collection
I can't express enough how much the underwear drop from Cloakbrand.com has revolutionized my wardrobe. I was skeptical at first, but now I can't stop raving about it. The bralette I ordered has become my go-to for everyday comfort and style. As someone with a larger chest, I always struggle to find the right fit, but Cloakbrand's size chart was spot on. The material is so soft and luxurious, it feels like a second skin. The attention to detail in the design is remarkable, and I feel both supported and stylish when wearing it. Plus, the fast shipping and excellent customer service made the entire experience even better. I can confidently say that the investment in Cloakbrand's underwear collection is worth every penny. Thank you, Cloak, for creating inclusive and high-quality pieces that embrace and celebrate all body types. T
the_enderking
Cozy Comfort with CloakBrand Slippers
I recently purchased a pair of slippers from CloakBrand.com and I must say, I'm thoroughly impressed. While I can't vouch for their other products, I can confidently say that their slippers are top-notch. The delivery was prompt, and slipping into them felt like walking on clouds. They are, without a doubt, some of the best slippers I've ever owned. However, I must address the customer service aspect. I encountered a slight hiccup with the delivery process, and I have to admit that the customer service was not up to par. It was a bit frustrating, and I was on the verge of canceling my order due to concerns raised by the post office. Nevertheless, the quality of the slippers overshadowed the communication hassle. My overall experience with the slippers has been fantastic, and I can't help but recommend them to anyone in need of cozy, comfortable footwear. CloakBrand, please take note and improve your customer service to match the caliber of your products. A
Alex Locke
Good quality clothes with flare – last and wash well
I recently discovered Cloakbrand and I have to say, I'm thoroughly impressed. It all started when I purchased their TAROT hoodie, which I absolutely loved. Unfortunately, I lost it (or it was stolen), but that's a testament to how much I adored it. Despite that, I've gone on to purchase 4-5 more items from them, all hoodies. Working outdoors, I need clothes that can withstand rugged use and frequent washing. Cloakbrand's hoodies have exceeded my expectations in both durability and color retention. Even after numerous cold washes, they still look as vibrant as the day I bought them, and there's been no issues with color transfers. In the past, shipping used to be a bit of a wait, but it has significantly improved and now my orders arrive within 1-2 weeks, which is great. Additionally, their customer service is top-notch. Any inquiries I've had were met with swift and helpful responses, and they keep me updated on my orders without fail. Honestly, I'm already considering getting more items from Cloakbrand, depending on what new designs they release. If you're looking for high-quality, long-lasting clothes with unique flair, I highly recommend checking them out. A
Alex Locke
Redefining Style and Durability – A Wardrobe Gem that Stands the Test of Time!
When I stumbled upon cloakbrand.com, I had no idea it would become my go-to destination for quality outfits with a unique flair. Let me tell you about the outstanding experience I've had with this brand. One unfortunate incident involved misplacing my coveted TAROT hoodie; however, even in the face of such disappointment, my faith in CLOAK's exceptional quality remains unwavering. The hoodies I own, totaling 4-5, have surpassed my expectations. As someone who works outdoors, durability is key, and these pieces have proven themselves time and time again. They withstand the elements and frequent cold washes without fading or losing their vibrant colors. Initially, shipping was a tad slow, but now orders arrive within 1-2 weeks, a testament to the company's commitment to improving their services. The customer service team deserves a special mention for their swift responses and efficient order updates, ensuring a seamless shopping experience. As I eagerly await new releases, I am already planning my next purchase. CLOAK has truly won me over with their consistently impressive designs and unwavering quality. If you're seeking clothes that not only make a statement but also stand the test of time, look no further than CLOAK - you won't be disappointed!
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Editorial Review: Cloakbrand.com
Introduction
Cloakbrand.com is an online retailer known for its stylish and high-quality clothing. With a diverse range of products, including jackets, sweaters, and accessories, Cloakbrand aims to provide customers with fashionable apparel for every season. In this comprehensive review, we will analyze various aspects of the website to help you make an informed decision before making a purchase.Pros and Cons
- Pros:
- Wide selection of trendy and high-quality clothing.
- Competitive pricing, offering great value for money.
- User-friendly website with intuitive navigation.
- Excellent customer service.
- Frequent promotions and discounts.
- Positive reputation in the industry.
- Variety of payment options available.
- Loyalty programs for returning customers.
- Cons:
- Returns and exchanges process can be cumbersome.
- Limited community involvement.
- Shipping costs can be high for certain locations.
User Experience
The user experience on Cloakbrand.com is exceptional. The website has a clean and modern design, making it easy for customers to navigate through various product categories. The search functionality is efficient, allowing users to find specific items quickly. Additionally, detailed product descriptions and high-quality images enable customers to make informed purchasing decisions.
Pricing and Value for Money
Cloakbrand.com offers competitive pricing, providing customers with excellent value for their money. While their products may not be the cheapest on the market, the quality and style justify the cost. The company frequently offers promotions and discounts, further enhancing the value proposition for shoppers.
Customer Service
Customer service is one of the strengths of Cloakbrand.com. Their support team is highly responsive and helpful, addressing customer inquiries and concerns promptly. Whether through live chat, email, or phone, customers can expect friendly and professional assistance throughout their shopping experience.
Product Quality and Selection
Cloakbrand.com takes pride in offering high-quality clothing. Their products are made from premium materials, ensuring durability and comfort. The website caters to various styles and preferences, providing a wide array of options for customers to choose from. Whether you're looking for trendy outerwear or cozy sweaters, Cloakbrand has you covered.
Website Usability
The website's usability is commendable, with a seamless shopping experience for users. It loads quickly, minimizing waiting time, and the intuitive layout helps visitors easily find the desired products. The checkout process is straightforward, and the website is mobile-responsive, allowing customers to shop conveniently on their smartphones or tablets.
Returns and Exchanges
While Cloakbrand.com offers returns and exchanges, the process can be a bit cumbersome. Customers are required to bear the return shipping costs, which may disappoint some individuals. However, the company does its best to provide clear instructions and support during this process to ensure a satisfactory resolution.
Promotions and Discounts
Cloakbrand frequently offers enticing promotions and discounts, making their products even more attractive. From seasonal sales to exclusive offers for newsletter subscribers, customers can benefit from substantial savings on their purchases. By regularly checking the website or subscribing to their newsletter, you can stay updated on the latest deals and take advantage of great discounts.
Reputation
Cloakbrand.com has earned a positive reputation within the fashion industry. With their commitment to quality, stylish designs, and exceptional customer service, they have garnered praise and loyalty from satisfied customers. The brand's integrity and reliability contribute to their positive standing in the market.
Payment Options
Cloakbrand.com offers a variety of payment options, providing convenience for customers. Besides traditional credit and debit cards, customers can also use popular digital wallets like PayPal for secure transactions. This flexibility in payment methods caters to a wide range of customer preferences.
Loyalty Programs
To reward their loyal customers, Cloakbrand.com offers loyalty programs. Returning customers can enjoy exclusive benefits, such as early access to sales, special discounts, and personalized recommendations. These programs create a sense of appreciation and encourage repeat purchases.
Customer Reviews
The customer reviews for Cloakbrand.com are overwhelmingly positive. Customers highlight the quality of their products, prompt delivery, and top-notch customer service. Many appreciate the stylish designs and find them to be worth the investment. These positive reviews further validate Cloakbrand's commitment to customer satisfaction.
Community Involvement
While Cloakbrand.com focuses primarily on providing high-quality clothing, their involvement in community initiatives is limited. Although they may not actively engage in social causes, their responsible manufacturing practices and ethical sourcing contribute to sustainability efforts within the fashion industry.
Shipping and Costs
Shipping at Cloakbrand.com is efficient, ensuring timely delivery. However, the costs may vary depending on the customer's location. While free shipping is available for certain orders or promotional periods, customers from remote locations may encounter higher shipping costs. It is recommended to review the detailed shipping information before placing an order.
In conclusion, Cloakbrand.com offers a satisfying online shopping experience, providing customers with trendy and high-quality clothing at competitive prices. With exceptional customer service and numerous promotions, this trusted brand continues to impress customers with its commitment to fashion and customer satisfaction. Despite a few minor drawbacks such as the returns process and limited community involvement, Cloakbrand remains a reputable and reliable choice for fashion enthusiasts seeking stylish apparel.