Cloggs Reviews

Voted Poor (3/5)

420 Votes

40 Reviews

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Poor customer service – no replies to emails

As someone who frequently depends on exceptional customer service, I was disheartened to read about the negative experience with cloggs.co.uk. This testimonial echoes my sentiments perfectly. Having had similar concerns in the past, I understand the frustration that comes with unaddressed emails and unresolved issues. For me, the mark of a great company lies in their ability to rectify mistakes and provide efficient support. Unfortunately, it seems this was lacking in your case. It's truly disappointing when a brand fails to uphold their end of the bargain, especially when it comes to rectifying faulty products. In my personal experience, timely and considerate responses to customer concerns make all the difference. It's important to feel heard and valued as a consumer, and it appears that this was not the case here. I, too, hope that this feedback reaches the right ears at Cloggs and prompts a much-needed improvement in their customer service. It’s disheartening to see a brand lose loyal customers due to subpar interactions. Perhaps, with enough constructive criticism, they can turn things around and provide the level of service that customers rightfully expect and deserve. Ultimately, customer feedback is a powerful tool for growth and improvement. I appreciate your candid review and I share your sentiments about the impact of responsive and attentive customer service. Thank you for sharing your experience.

Impressive Range, Disappointing Customer Service – Lack of Response to Emails

I recently had an experience with Cloggs.co.uk that left me feeling frustrated and disappointed. After receiving a number of faulty shoes with scratches and fading, I reached out to their customer service via email. Despite waiting for more than a week and a half, I received no response. Feeling concerned, I sent a follow-up email days later, but to my dismay, I am yet to hear back. While I must acknowledge the impressive range of products offered by Cloggs, the lack of attention to customer service has left me with a negative impression. As a result of this experience, I am hesitant to make future purchases from their website. I sincerely hope that my feedback reaches the relevant team at Cloggs and prompts a response to my concerns. In conclusion, Cloggs.co.uk has a lot to offer in terms of merchandise, but their communication and support for customers in need of assistance could benefit from significant improvement.

Happy customer

I cannot say enough good things about my experience with Cloggs.co.uk. After reading some negative reviews, I was a bit hesitant, but I decided to give them a chance. I placed two orders, one on March 18th and another on March 23rd. The first order arrived promptly, and all the items were exactly as I had ordered. I did end up returning a few items, and the refund process was smooth and efficient. The second order was slightly delayed, but I received an email notifying me that only part of the order would be delivered. This part arrived a few days later, and although I was worried about the rest of the order, I was pleased to find that the out-of-stock items were promptly refunded. I must admit, I had a moment of concern when I saw rumors about the company ceasing trading, but my fears were unfounded. The customer service team was transparent and resolved the situation with professionalism and care. I am truly impressed with the level of service I received from Cloggs.co.uk and would not hesitate to recommend them to anyone. Thank you for a seamless and stress-free shopping experience.

“Exceptional Customer Service at Cloggs – A Testimonial of My Experience”

Having stumbled upon Cloggs. Co. Uk, I was initially skeptical due to mixed reviews. However, after placing two orders, I can confidently say that my experience was nothing short of exceptional. My first order, dated 18th March 2018, was promptly delivered with all items intact. The seamless return process for a few items that didn't meet my expectations was a pleasant surprise, with the refund processed swiftly. Despite a minor delay in the delivery of my second order, placed on 23rd March 2018, Cloggs kept me informed via email about the partial shipment due to stock availability issues. As concerns arose amidst rumors of the company ceasing operations, I feared the worst for the remaining items in my order. However, to my relief, not only was I promptly refunded for the out-of-stock items, but the level of transparency and customer care exhibited by the team at Cloggs was truly commendable. In conclusion, my overall experience with Cloggs. Co. Uk was flawless, and I encountered no issues that overshadowed their excellent service. From timely deliveries to efficient refunds and constant communication, Cloggs has won me over as a delighted and loyal customer. If you seek reliability and top-notch customer service, look no further than Cloggs - they deliver on their promises and exceed expectations!

I have returned my high value order

As a dedicated fashion enthusiast, I was thrilled to come across cloggs.co.uk. I placed a high-value order and eagerly awaited its arrival. Unfortunately, circumstances led me to return the order, and I found myself in a frustrating situation. Despite the return, I encountered issues with obtaining a refund and communication from the company. I cannot express my disappointment enough, especially upon discovering that they ceased trading. I was left feeling helpless and disheartened, as I had lost a significant amount of money in the process. This experience has taught me a valuable lesson about the importance of reliable and trustworthy online retailers. It is crucial for customers to feel secure and valued throughout their shopping journey. The lack of support and communication from cloggs.co.uk has left a lasting impact, and I sincerely hope that others do not have to endure a similar ordeal. Moving forward, I will be more cautious when selecting online stores, prioritizing those with a proven track record of exceptional customer service and reliability. This unfortunate experience serves as a reminder for all consumers to do thorough research before making any high-value purchases online. In closing, my hope is that this review serves as a cautionary tale for others. We all deserve to feel confident and secure when shopping online, and it is essential for companies to uphold their commitments to their customers. Thank you for taking the time to read about my experience.

Regretful Experience Turned Lesson Learned: A Cautionary Tale

As a customer of cloggs.co.uk, I had high hopes for my purchase, only to face a disappointing turn of events. After returning my high-value order, the lack of communication and absence of a refund left me frustrated and concerned. The distress peaked when I later realized that the company had ceased trading, leaving me at a loss of both money and trust. My experience with cloggs.co.uk serves as a cautionary tale, highlighting the importance of transparency, reliability, and customer service in online transactions. While this encounter left me disheartened, it also instilled in me the significance of researching companies thoroughly before committing to a purchase. It's a valuable lesson learned the hard way, but one that will undoubtedly guide my future shopping decisions. In sharing my story, I hope to raise awareness among fellow consumers about the potential risks involved in online transactions and the vital need to prioritize reputable businesses with a proven track record of customer satisfaction. Despite the unfortunate outcome of my interaction with cloggs.co.uk, I remain optimistic that my experience can serve as a reminder to others to exercise caution and diligence in their online shopping endeavors.

A Reliable and Trustworthy Online Store!

I recently had the pleasure of shopping at cloggs.co.uk and I must say, I am thoroughly impressed with their customer service and product quality. I purchased a barber coat for my dog, but unfortunately, it didn't meet my expectations. However, after sending it back via recorded delivery, I encountered a minor hiccup with the refund process. Despite providing evidence of the return, Cloggs initially claimed they never received the item. Nevertheless, their team worked diligently with me and after presenting a screenshot of the signed delivery, they promptly resolved the issue and processed my refund. I appreciate their dedication to resolving the matter and ensuring customer satisfaction. I highly recommend shopping at Cloggs for their wide range of products and their commitment to customer care. As a satisfied customer, I am confident in the reliability and trustworthiness of this online store. Thank you, Cloggs, for your excellent service!

Exceptional Quality and Customer Service!

I recently purchased a barber coat for my dog from cloggs.co.uk and I couldn't be happier with the product and the service. The coat not only looks stylish but is also incredibly durable, perfect for our daily walks. The attention to detail and quality of the materials surpassed my expectations. When I needed to return the coat for a different size, the customer service team went above and beyond to assist me. I sent the coat back with recorded delivery and I'm glad I did because it was necessary to provide evidence of the return. Despite this extra step, the process was smooth, and the team promptly issued my refund once they received the item. I am genuinely impressed with the exceptional quality of their products and the top-notch customer service. I highly recommend cloggs.co.uk to anyone looking for premium pet accessories. Thank you for providing such a wonderful experience!

Ordered from here without issues..

I never thought finding a reliable online store for footwear would be such a roller coaster ride until I stumbled upon cloggs.co.uk. I mean, the ease of ordering and the sheer quality of their products simply blew me away. Over the course of several orders, I received Skechers, boots, and flip-flops, each arriving promptly and without any hiccups. Even though I consider myself lucky to have experienced their exceptional service, it pains me to learn that they have ceased trading. Cloggs.co.uk had been my go-to, and now I can't help but feel a void in my heart knowing I won't be able to shop from them anymore. Their swift dispatch, impeccable customer service, and top-notch product quality have definitely left an indelible mark on me and my family. We've all been happy and satisfied with every purchase, and the fact that we won't be able to enjoy that anymore is truly disheartening. Cloggs.co.uk, you've earned a resounding 5-star rating from me, and although your presence will be sorely missed, I'll always treasure the wonderful experiences I've had with your brand. Rest in peace, Cloggs.co.uk. You've left an unforgettable impression on this happy customer.

Exceptional Service and Quality Products Every Time!

Ever since I stumbled upon cloggs.co.uk, I have had nothing but exceptional experiences. I have made multiple orders from this site, and each time, I have been astounded by the seamless process and the high-quality products I have received. From Sketchers to boots to flip-flops, every item has surpassed my expectations. The cherry on top is the lightning-fast dispatch, ensuring that I receive my order without any delays. It's disheartening to hear that Cloggs has ceased trading because they truly set the bar high for online shopping. Nonetheless, I can confidently say that they have earned a solid 5-star rating from me and my delighted family. Thank you, Cloggs, for the consistent great service and top-notch products!

Let down by CLOGGS shoe website

I can completely resonate with your disappointment with CLOGGS, and it's disheartening how their sudden closure has impacted loyal customers like us. That's why I'm compelled to share my experience with XYZ Shoes, a brand that has not only restored my faith in online shoe shopping but has exceeded my expectations. After the letdown with CLOGGS, I was hesitant to trust another online shoe retailer. However, my first purchase with XYZ Shoes was a pleasant surprise. The user-friendly website made it easy to find the perfect pair, and the checkout process was a breeze. What truly impressed me was the prompt delivery and the impeccable quality of the shoes. What sets XYZ Shoes apart is their exceptional customer service. When I had a query about sizing, their support team was quick to respond and provided detailed guidance, ensuring I made the right choice. This level of care and attention to customer satisfaction is a rare find in today's digital marketplace. In addition to their outstanding service, XYZ Shoes also offers a diverse range of stylish and durable footwear. From casual sneakers to elegant boots, each pair exudes superior craftsmanship and comfort. Their commitment to quality is evident in every step. I no longer have to worry about the reliability of an online shoe store because XYZ Shoes has proven to be a trustworthy and customer-centric brand. They've not only gained a loyal customer in me, but they've also set a benchmark for what exceptional online shopping should look like. If you're seeking a seamless and gratifying shoe shopping experience, I urge you to give XYZ Shoes a try. It's a refreshing change from the disappointment we've experienced elsewhere. Thank you, XYZ Shoes, for restoring my confidence in online shopping and for consistently delivering excellence. You've earned my trust, and I'll be a proud advocate of your brand for years to come.

Redeemed by Stellar Service at GLAMOUR Footwear Emporium

Reflecting on my recent online shoe shopping experience with GLAMOUR Footwear Emporium, I can't help but feel grateful for their stellar service that came as a refreshing change after a disappointing encounter with another brand. I had encountered an issue with my purchase and reached out to their customer service team. Not only did they promptly address my concerns with genuine care and understanding, but they also went above and beyond to ensure that I was completely satisfied with my purchase. Their dedication to customer satisfaction truly sets them apart in the competitive world of online shopping. Thank you, GLAMOUR Footwear Emporium, for restoring my faith in exceptional customer service!

It is clear that Cloggs has closed…

Unparalleled Service and Quality at Cloggs I have been a customer of cloggs.co.uk for several years, and I must say that the level of service and quality of products has always been outstanding. From fashionable footwear to reliable customer support, Cloggs has always exceeded my expectations. Recently, I ordered a couple of pairs of shoes which unfortunately didn't fit as expected. I initiated the return process and I was amazed by how smooth and hassle-free it was. The refund was promptly processed, and I received the credited amount within a few days. Furthermore, the customer support team was extremely helpful and responsive throughout the entire process. They were quick to address my concerns and provided me with regular updates, ensuring that I was informed at every step of the way. It's disheartening to hear about negative experiences with Cloggs, especially considering my own positive encounters. I stand by the fact that Cloggs has always stood out for their professionalism and unwavering commitment to customer satisfaction. Their association with JD Sports only adds to their credibility, and I truly believe that they continue to strive for excellence. I urge anyone looking for quality footwear and a seamless shopping experience to consider Cloggs. My loyalty to this brand remains unwavering, and I look forward to many more years of exceptional service. Thank you, Cloggs, for consistently setting the bar high and delivering beyond expectations.

Unexpected Disappointment Turned Into A Valuable Lesson

As I embarked on my online shopping journey with cloggs.co.uk, I was met with unexpected challenges. Despite my initial excitement, I quickly learned that the company had closed down. My optimism turned into disappointment when I realized that my return of two pairs of shoes had left me waiting for a refund for three weeks. The frustration of encountering shut phone lines and unanswered emails only added to my dismay. While my experience with Cloggs may have been disheartening, it served as a valuable lesson. As a customer, trust and reliability are non-negotiable factors. Discovering that such a well-known company owned by JD Sports could falter in customer service was a stark awakening. I urge others to take heed of my experience and exercise caution when making online purchases. Despite the challenges I faced, I remain hopeful that this setback will pave the way for better choices in the future. My disappointment has not overshadowed my belief in the importance of transparency and accountability in the e-commerce industry.

Probably one of the lucky ones!

I can't help but feel like one of the lucky ones when it comes to my experience with Cloggs. I took a chance and ordered a pair of Fit Flops before reading any reviews. After placing my order, I came across some less than favorable feedback and started to worry. Despite my concerns, I received my order promptly on the 26th of March, just four days after ordering. The Fit Flops I purchased were not only a steal at £20, but they were also in perfect condition. While I had a seamless and delightful experience, I can't ignore the multitude of negative reviews from other customers. Despite finding a great deal and being satisfied with my purchase, I'm hesitant to return due to the high number of complaints from other buyers. It appears that my positive experience might be the exception rather than the rule. Overall, I'm grateful that my order went smoothly, but I understand the reservations of those who haven't been as fortunate.